메뉴 건너뛰기




Volumn 3, Issue 3, 2002, Pages 140-144

Successful students: does the library make a difference?

Author keywords

Service quality; University libraries

Indexed keywords


EID: 84986043542     PISSN: 14678047     EISSN: None     Source Type: Journal    
DOI: 10.1108/14678040210453564     Document Type: Review
Times cited : (22)

References (15)
  • 2
    • 0002576496 scopus 로고    scopus 로고
    • Service quality and customer service do matter
    • Altman, E. and Hernon, P. (1998), “Service quality and customer service do matter”, American Libraries, Vol. 29 No. 7, pp. 53-4.
    • (1998) American Libraries , vol.29 , Issue.7 , pp. 53-54
    • Altman, E.1    Hernon, P.2
  • 3
    • 0011432403 scopus 로고
    • User satisfaction with library service – a measure of public library performance?
    • D’Elia, G. and Walsh, S. (1983), “User satisfaction with library service – a measure of public library performance?”, The Library Quarterly, Vol. 53 No. 2, pp. 108-33.
    • (1983) The Library Quarterly , vol.53 , Issue.2 , pp. 108-133
    • D’Elia, G.1    Walsh, S.2
  • 5
    • 0345941831 scopus 로고    scopus 로고
    • Do librarians deserve tenure? Casting an anthropological eye on role definition within the law school
    • Donovan, J.M. (1996), “Do librarians deserve tenure? Casting an anthropological eye on role definition within the law school”, Law Library Journal, Vol. 88 No. 3, pp. 382-401.
    • (1996) Law Library Journal , vol.88 , Issue.3 , pp. 382-401
    • Donovan, J.M.1
  • 6
    • 0002410869 scopus 로고
    • British National Bibliography Research Fund, Report 43, British National Bibliography Research Fund, London
    • Ford, G. (1990), Review of Methods Employed in the Use of Library Stock, British National Bibliography Research Fund, Report 43, British National Bibliography Research Fund, London.
    • (1990) Review of Methods Employed in the Use of Library Stock
    • Ford, G.1
  • 7
    • 0035535982 scopus 로고    scopus 로고
    • Assessing user needs, satisfaction, and library performance at the University of Washington libraries
    • Hiller, S. (2001), “Assessing user needs, satisfaction, and library performance at the University of Washington libraries”, Library Trends, Vol. 49 No. 4, pp. 605-25.
    • (2001) Library Trends , vol.49 , Issue.4 , pp. 605-625
    • Hiller, S.1
  • 8
    • 84986147112 scopus 로고    scopus 로고
    • available at: (accessed 12 September 2002).
    • LIBQUAL+. (2001), available at: www.arl.org/libqual/ (accessed 12 September 2002).
    • (2001)
    • LIBQUAL+1
  • 9
    • 84986147111 scopus 로고    scopus 로고
    • unpublished PGDip.LIS project, University of Cape Town, Cape Town.
    • Loopuyt, M. (2002), unpublished PGDip.LIS project, University of Cape Town, Cape Town.
    • (2002)
    • Loopuyt, M.1
  • 10
    • 21844501979 scopus 로고
    • Students’ perceived effectiveness using the university library
    • McCarthy, C.A. (1995), “Students’ perceived effectiveness using the university library”, College and Research Libraries, Vol. 56 No. 3, pp. 221-34.
    • (1995) College and Research Libraries , vol.56 , Issue.3 , pp. 221-234
    • McCarthy, C.A.1
  • 11
    • 0010217707 scopus 로고    scopus 로고
    • Perspectives on … New measures for research libraries
    • Nitecki, D.A. and Franklin, B. (1999), “Perspectives on … New measures for research libraries”, Journal of Academic Librarianship, Vol. 25 No. 6. pp. 484-7.
    • (1999) Journal of Academic Librarianship , vol.25 , Issue.6 , pp. 484-487
    • Nitecki, D.A.1    Franklin, B.2
  • 12
    • 84986079413 scopus 로고
    • Academics and the power of information: the comparable effects of information group term papers among college students
    • Okocha, K.F. (1994), “Academics and the power of information: the comparable effects of information group term papers among college students”, African Journal of Library, Archives and Information Services, Vol. 4 No. 2, pp. 159-62.
    • (1994) African Journal of Library, Archives and Information Services , vol.4 , Issue.2 , pp. 159-162
    • Okocha, K.F.1
  • 13
    • 0000459664 scopus 로고
    • The influence of library usage on undergraduate academic success
    • Wells, J. (1995), “The influence of library usage on undergraduate academic success”, Australian Academic and Research Libraries, Vol. 26 No. 2, pp. 121-8.
    • (1995) Australian Academic and Research Libraries , vol.26 , Issue.2 , pp. 121-128
    • Wells, J.1
  • 14
    • 0032375694 scopus 로고    scopus 로고
    • Development of critical thinking skills: an analysis of academic library experiences and other measures
    • Whitmire, E. (1998), “Development of critical thinking skills: an analysis of academic library experiences and other measures”, College and Research Libraries, Vol. 59 No. 3, pp. 267-73.
    • (1998) College and Research Libraries , vol.59 , Issue.3 , pp. 267-273
    • Whitmire, E.1
  • 15
    • 0037539487 scopus 로고    scopus 로고
    • Understanding the needs of tomorrow’s library user: rethinking library services for the new age
    • Wilson, M. (2000), “Understanding the needs of tomorrow’s library user: rethinking library services for the new age”, Australasian Public Libraries and Information Services, Vol. 13 No. 2, pp. 81-6.
    • (2000) Australasian Public Libraries and Information Services , vol.13 , Issue.2 , pp. 81-86
    • Wilson, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.