Factors affecting the development of national quality awards

Measuring Business Excellence

Volumn 7, Issue 3, 2003, Pages 37-45

  Tan, Kay C ^a   Wong, Mei F ^a   Mehta, Teena ^a   Khoo, Hsien H ^a  

^a NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

Author keywords

Globalization; Quality awards; Quality systems; Total quality

Indexed keywords

EID: 84986031902     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/13683040310496499     Document Type: Review

References (8)

1. British Quality Foundation (2002), Applying for 2002 UK Business Excellence Award, www.quality-foundation.co.uk/.
2. EFQM (European Foundation for Quality Management) (2002), www.efqm.org/.
3. Laszlo, G.P. (1996), “Quality awards – recognition or model”, TQM Magazine, Vol. 8 No. 5, pp. 14-18.
4. NIST (National Institute of Standards and Technology) (2002), www.nist.gov.
5. Secretariat of National Quality Award (2002), Russian National Quality Award, www.vniis.ru/eng/p008.htm.
6. Tan, K.C. and Khoo, H.H. (2002), “The relevance of confucianism in Southeast Asian National Quality Awards”, International Journal of Cross Cultural Management, Vol. 2 No. 1, pp. 65-82.
7. Tan, K.C. and Lim, C.S. (2000), “A detailed trends analysis of national quality awards worldwide”, Total Quality Management, Vol. 11 No. 8, pp. 1065-1081.
8. Vokurka, R.J. (2001), “The Baldrige at 14”, The Journal for Quality and Participation, Vol. 24 No. 2, pp. 13-19.