메뉴 건너뛰기




Volumn 12, Issue 3, 2002, Pages 165-172

Employee perceptions of HRM and TQM, and the effects on satisfaction and intention to leave

Author keywords

Employee attitudes; Human resource management; Total quality management

Indexed keywords


EID: 84986021415     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520210429231     Document Type: Article
Times cited : (109)

References (16)
  • 1
    • 1842741826 scopus 로고
    • Effects of human resource systems on manufacturing performance and turnover
    • Arthur, J.B. (1994), “Effects of human resource systems on manufacturing performance and turnover”, Academy of Management Journal, Vol. 3 No. 37, pp. 670-87.
    • (1994) Academy of Management Journal , vol.3 , Issue.37 , pp. 670-687
    • Arthur, J.B.1
  • 2
    • 0003056287 scopus 로고
    • Total quality and human resources management: lessons learned from Baldrige award winning companies
    • Blackburn, R. and Rosen, B. (1993), “Total quality and human resources management: lessons learned from Baldrige award winning companies”, Academy of Management Executive, Vol. 3 No. 7, pp. 43-65.
    • (1993) Academy of Management Executive , vol.3 , Issue.7 , pp. 43-65
    • Blackburn, R.1    Rosen, B.2
  • 4
    • 0032302158 scopus 로고    scopus 로고
    • The TQM paradox: relations among TQM practices, plant performance, and customer satisfaction
    • Choi, T.Y. and Eboch, K. (1998), “The TQM paradox: relations among TQM practices, plant performance, and customer satisfaction”, Journal of Operations Management, Vol. 1 No. 17, pp. 59-75.
    • (1998) Journal of Operations Management , vol.1 , Issue.17 , pp. 59-75
    • Choi, T.Y.1    Eboch, K.2
  • 5
    • 84982820992 scopus 로고    scopus 로고
    • 3rd ed., Blackwell, Oxford
    • Dale, B.G. (1999), Managing Quality, 3rd ed., Blackwell, Oxford.
    • (1999) Managing Quality
    • Dale, B.G.1
  • 7
    • 0030305470 scopus 로고    scopus 로고
    • Modes of theorising in strategic human resource management: tests of universalistic, contingency, and configurational performance predictions
    • Delery, J.E. and Doty, D.H. (1996), “Modes of theorising in strategic human resource management: tests of universalistic, contingency, and configurational performance predictions”, Academy of Management Journal, Vol. 4 No. 39, pp. 802-35.
    • (1996) Academy of Management Journal , vol.4 , Issue.39 , pp. 802-835
    • Delery, J.E.1    Doty, D.H.2
  • 8
    • 2842511491 scopus 로고    scopus 로고
    • Human resource management and performance: a review and research agenda
    • Guest, D.E. (1997), “Human resource management and performance: a review and research agenda”, The International Journal of Human Resource Management, Vol. 8 Nos 3-6, pp. 263-76.
    • (1997) The International Journal of Human Resource Management , vol.8 , Issue.3-6 , pp. 263-276
    • Guest, D.E.1
  • 9
    • 0035295080 scopus 로고    scopus 로고
    • The long-run stock price performance of firms with effective TQM programs
    • Hendricks, K.B. and Singhal, V.R. (2001), “The long-run stock price performance of firms with effective TQM programs”, Management Science, Vol. 3 No. 47, pp. 359-68.
    • (2001) Management Science , vol.3 , Issue.47 , pp. 359-368
    • Hendricks, K.B.1    Singhal, V.R.2
  • 10
    • 84986077803 scopus 로고
    • The impact of human resource management practices on turnover, productivity, and corporate financial performance
    • Huselid, M.A. (1995), “The impact of human resource management practices on turnover, productivity, and corporate financial performance”, Academy of Management Journal, Vol. 3 No. 38, pp. 635-72.
    • (1995) Academy of Management Journal , vol.3 , Issue.38 , pp. 635-672
    • Huselid, M.A.1
  • 11
    • 84986121710 scopus 로고
    • Human resource bundles and manufacturing performance: organisational logic and flexible production systems in the world auto industry
    • MacDuffie, J.P. (1995), “Human resource bundles and manufacturing performance: organisational logic and flexible production systems in the world auto industry”, Industrial and Labour Relations Review, Vol. 2 No. 48, pp. 197-221.
    • (1995) Industrial and Labour Relations Review , vol.2 , Issue.48 , pp. 197-221
    • MacDuffie, J.P.1
  • 14
    • 0031681039 scopus 로고    scopus 로고
    • A comparative study of nine national quality awards
    • Puay, S.H., Tan, K.C., Xie, M. and Goh, T.N. (1998), “A comparative study of nine national quality awards”, The TQM Magazine, Vol. 1 No. 10, pp. 30-9.
    • (1998) The TQM Magazine , vol.1 , Issue.10 , pp. 30-39
    • Puay, S.H.1    Tan, K.C.2    Xie, M.3    Goh, T.N.4
  • 15
    • 0030530697 scopus 로고    scopus 로고
    • Beyond process: TQM content and firm performance
    • Reed, R., Lemak, D.J. and Montgomery, J.C. (1996), “Beyond process: TQM content and firm performance”, Academy of Management Review, Vol. 1 No. 21, pp. 173-202.
    • (1996) Academy of Management Review , vol.1 , Issue.21 , pp. 173-202
    • Reed, R.1    Lemak, D.J.2    Montgomery, J.C.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.