Customer satisfaction and organisational justice

Facilities

Volumn 22, Issue , 2004, Pages 178-189

  Campbell, Lisa ^a   Finch, Edward ^a  

^a UNIVERSITY OF READING   (United Kingdom)

Author keywords

Customer satisfaction; Decision making; Facilities; Service industries

Indexed keywords

EID: 84985930453     PISSN: 02632772     EISSN: None     Source Type: Journal    
DOI: 10.1108/02632770410547543     Document Type: Article

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