An examination of students' perceptions of service quality in higher education

Journal of Marketing for Higher Education

Volumn 10, Issue 3, 2001, Pages 1-20

  Clemes, Michael D ^a   Ozanne, Lucie K ^a   Tram, Lam ^a  

^a LINCOLN UNIVERSITY   (New Zealand)

Author keywords

Educational service quality; Perceived service quality; Service quality dimensions; Servpref

Indexed keywords

EID: 84983796570     PISSN: 08841241     EISSN: 15407144     Source Type: Journal    
DOI: 10.1300/J050v10n03_01     Document Type: Article

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