Assessing appointment systems' operational performance with policy targets

IIE Transactions on Healthcare Systems Engineering

Volumn 2, Issue 4, 2012, Pages 274-289

  Millhiser, William P ^a   Veral, Emre A ^a   Valenti, Benedetto C ^b  

^a CITY UNIVERSITY OF NEW YORK   (United States)

^b The Samuel Curtis Johnson Graduate School of Management   (United States)

Author keywords

Healthcare management; outpatient clinics; outpatient scheduling; stochastic processes

Indexed keywords

ANALYSIS OF VARIANCE; ARTICLE; CONSULTATION; EXPERIMENTAL DESIGN; HEALTH CARE MANAGEMENT; HEALTH CARE POLICY; HUMAN; OUTPATIENT; PATIENT SCHEDULING; PERFORMANCE; PHYSICIAN; PRIORITY JOURNAL; PROBABILITY; RESEARCH; STOCHASTIC MODEL;

EID: 84981288271     PISSN: 19488300     EISSN: 19488319     Source Type: Journal    
DOI: 10.1080/19488300.2012.736121     Document Type: Article

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