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Volumn 2, Issue 1, 2014, Pages 380-399

Integrating fuzzy analytic hierarchy process with PROMETHEE method for total quality management consultant selection

Author keywords

analytic hierarchy process; consultant selection; fuzzy set theory; multi criteria decision making; PROMETHEE; total quality management

Indexed keywords

ANALYTIC HIERARCHY PROCESS; COMPETITION; FUZZY SET THEORY; QUALITY CONTROL; TOTAL QUALITY MANAGEMENT;

EID: 84977118059     PISSN: None     EISSN: 21693277     Source Type: Journal    
DOI: 10.1080/21693277.2014.895689     Document Type: Article
Times cited : (25)

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