Prioritising data items for business analytics: Framework and application to human resources

European Journal of Operational Research

Volumn 252, Issue 2, 2016, Pages 687-698

  Pape, Tom ^a,b  

^a UNIVERSITY COLLEGE LONDON   (United Kingdom)

^b Thames House ^*  (United Kingdom)

Author keywords

Business analytics; Business intelligence; Data requirements; Human resources; Multi criteria decision analysis

Indexed keywords

COMPETITIVE INTELLIGENCE; COSTS; DECISION MAKING; DECISION THEORY; DIGITAL STORAGE; INFORMATION ANALYSIS; PERSONNEL;

ADDITIONAL DATUM; BUSINESS ANALYTICS; BUSINESS INTELLIGENCE SYSTEMS; CORE BUSINESS; DATA REQUIREMENTS; DECISION PROBLEMS; MODEL BASED APPROACH; MULTI-CRITERIA DECISION ANALYSIS;

BIG DATA;

EID: 84968324845     PISSN: 03772217     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ejor.2016.01.052     Document Type: Article

References (135)

1. Anderson C. The end of theory: The data deluge makes the scientific method obsolete Wired Magazine 16 7 2008 3 4
2. Aral S., Brynjolfsson E., Wu L. Three-way complementarities: Performance pay, human resource analytics, and information technology Management Science 58 5 2012 913 931
3. Ariely D., Au W.T., Bender R.H., Budescu D.V., Dietz C.B., Gu H. et al. The effects of averaging subjective probability estimates between and within judges Journal of Experimental Psychology: Applied 6 2 2000 130 147
4. Armstrong M., Taylor S. Armstrong's handbook of human resource management practice 12th ed. 2014 Kogan Page Publishers
5. Association for Information Systems IS journals impact factors (ISI citations) 2011 2012 Association for Information Systems http://aisnet.org/?ISICitations2011 Retrieved 01.08.15.
6. Ballou D.P., Tayi G.C. Enhancing data quality in data warehouse environments Communications of the ACM 42 1 1999 73 78
7. Bana e Costa C.A. Les problématiques de l'aide à la décision: Vers l'enrichissement de la trilogie choix-tri-rangement RAIRO - Recherche Opérationnelle 30 2 1996 191 216
8. Bana e Costa C.A., Corrêa É.C., De Corte J.-M., Vansnick J.-C. Facilitating bid evaluation in public call for tenders: A socio-technical approach Omega 30 3 2002 227 242
9. Bana e Costa C.A., Vansnick J.C. MACBETH - An interactive path towards the construction of cardinal value functions International Transactions in Operational Research 1 4 1994 489 500
10. Bassi L., Carpenter R., McMurrer D. HR analytics handbook 2010 Reed Business
11. Becker B.E., Ulrich D., Huselid M.A., Huselid M. The HR scorecard 2001 Harvard Business Press
12. Belton V., Stewart T. Multiple criteria decision analysis: An integrated approach 2002 Springer
13. Beynon-Davies P. Strategic data planning P. Beynon-Davies Database systems 3rd ed. 2004 Palgrave MacMillan 323 333
14. Bordoloi S.K., Matsuo H. Human resource planning in knowledge-intensive operations: A model for learning with stochastic turnover European Journal of Operational Research 130 1 2001 169 189
15. Bottomley P.A., Doyle J.R. A comparison of three weight elicitation methods: Good, better, and best Omega 29 6 2001 553 560
16. Boudreau J.W. Retooling HR: Using proven business tools to make better decisions about talent 2010 Harvard Business Press
17. Bragg S.M. Financial analysis: A business decision guide 2nd ed. 2014 Accounting Tools
18. Bratton J., Gold J. Human resource management: Theory and practice 5th ed. 2012 Palgrave Macmillan
19. Canós L., Liern V. Soft computing-based aggregation methods for human resource management European Journal of Operational Research 189 3 2008 669 681
20. Carifio J., Rocco J.P. Ten common misunderstandings, misconceptions, persistent myths and urban legends about Likert scales and Likert response formats and their antidotes Journal of Social Sciences 3 3 2007 106 116
21. Cascio W., Boudreau J. Investing in people: Financial impact of human resourse initiatives 2nd ed. 2011 FT Press
22. Checkland P.B. Information systems and systems thinking: Time to unite? International Journal of Information Management 8 4 1988 239 248
23. Checkland P.B., Holwell S. Information, systems and information systems: Making sense of the field 1997 Wiley
24. Chen H., Chiang R.H., Storey V.C. Business intelligence and analytics: From big data to big impact MIS Quarterly 36 4 2012 1165 1188
25. Chiang R.H.L., Goes P., Stohr E.A. Business intelligence and analytics education, and program development: A unique opportunity for the information systems discipline ACM Transactions on Management Information Systems 3 3 2012 Article 12
26. Choudhury V., Sampler J.L. Information specificity and environmental scanning: An economic perspective MIS Quarterly 21 1 1997 25 53
27. Corne D., Dhaenens C., Jourdan L. Synergies between operations research and data mining: The emerging use of multi-objective approaches European Journal of Operational Research 221 3 2012 469 479
28. Davenport T.H., Harris J.G., de Long D.W., Jacobson A.L. Data to knowledge to results California Management Review 43 2 2001 117 138
29. Davenport T.H., Harris J.G., Shapiro J. Competing on talent analytics Havard Business Review 10 88 2010 52 58
30. De Mauro A., Greco M., Grimaldi M. What is big data? A consensual definition and a review of key research topics AIP Conference Proceedings 1644 2015 97 104
31. Delen D., Demirkan H. Data, information and analytics as services Decision Support Systems 55 1 2013 359 363
32. Deloitte Global human capital trends 2014: Engaging the 21st-century workforce 2014 Deloitte University Press
33. Dori D., Feldman R., Sturm A. From conceptual models to schemata: An object-process-based data warehouse construction method Information Systems 33 6 2008 567 593
34. Drucker P.F. The information executive's truly need Harvard Business Review 73 1 1995 54 62
35. Eckerson W.W. The keys to enterprise business intelligence: Critical success factors 2005 The Data Warehousing Institute
36. Eckerson W.W. Performance dashboards: Measuring, monitoring, and managing your business 2010 John Wiley & Sons
37. Edwards W. How to use multiattribute utility measurement for social decision making IEEE Transactions on Systems Man and Cybernetics 7 5 1977 326 340
38. Edwards W., Barron F.H. SMARTS and SMARTER: Improved simple methods for multiattribute utility measurement Organizational Behavior and Human Decision Processes 60 3 1994 306 325
39. Edwards W., von Winterfeldt D., Moody D.L. Simplicity in decision analysis: An example and a discussion D. Bell H. Raiffa A. Tversky Decision making: Descriptive, normative and prescriptive interactions 1988 Wiley 443 464
40. Eppler M., Helfert M. A classification and analysis of data quality costs Proceedings of international conference on information quality 2004 311 325
41. Even A., Shankaranarayanan G., Berger P.D. Economics-driven data management: An application to the design of tabular data sets IEEE Transactions on Knowledge and Data Engineering 19 6 2007 818 831
42. Feigin G. Supply chain planning and analytics: The right product in the right place at the right time 2011 Business Expert Press
43. Fitz-enz J. The new HR analytics: Predicting the economic value of your company's human capital investments 2010 Amacom
44. Fitz-enz J., Davison B. How to measure human resource management 3rd ed. 2001 McGraw-Hill
45. Fortuin L. Performance indicators - Why, where and how? European Journal of Operational Research 34 1 1988 1 9
46. French S., Maule J., Papamichail N. Decision behaviour, analysis and support 2009 Cambridge University Press
47. Gilad B., Gilad T. A systems approach to business intelligence Business Horizons 28 5 1985 65 70
48. Giorgini P., Rizzi S., Garzetti M. GRAnD: A goal-oriented approach to requirement analysis in data warehouses Decision Support Systems 45 1 2008 4 21
49. Golfarelli M., Rizzi S., Cella I. Beyond data warehousing: What's next in business intelligence? Proceedings of the 7th ACM international workshop on data warehousing and OLAP 2004 1 6
50. Green, D. (2014). 6 Takeaways from the HR Analytics Innovation Summit. https://www.linkedin.com/pulse/20140616150124-12091643-six-takeways-from-the-hr-analytics-innovation-summit Retrieved 09.08.15.
51. Grigsby M. Marketing analytics: A practical guide to real marketing science 2015 Kogan Page
52. Infohrm 100 critical human captial questions - How well do you really know your organisation? 2010 Akt Available at: Http://www.akt.co.il/Multimedia/upl-doc/doc-150212-33287.pdf. Retrieved 29.12.13
53. Jackson J. Are US utility standby rates inhibiting diffusion of customer-owned generating systems? Energy Policy 35 3 2007 1896 1908
54. Jacobs K. Can HR add value to its data and analytics? 2014 HR Magazine 22nd May
55. Jenkins A.M., Naumann J.D., Wetherbe J.C. Empirical investigation of systems development practices and results Information & Management 7 2 1984 73 82
56. Judd P., Paddock C., Wetherbe J.C. Decision impelling differences: An investigation of management by exception reporting Information & Management 4 5 1981 259 267
57. Kart L., Heudecker N., Buytendijk F. Survey analysis: Big data adoption in 2013 shows substance behind the hype 2013 Gartner
58. Katal A., Wazid M., Goudar R.H. Big data: Issues, challenges, tools and good practices Sixth International IEEE Conference on Contemporary Computing 2013 404 409
59. Kavanagh M.J., Thite M. Human resource information systems: Basics, applications, and future directions 2009 Sage Publications
60. Keeney R.L. Value-focused thinking: A path to creative decisionmaking 1992 Harvard University Press
61. Keeney R.L. Common mistakes in making value trade-offs Operations Research 50 6 2002 935 945
62. Keeney R.L., Raiffa H. Decisions with multiple objectives: Preferences and value tradeoffs 1976 Wiley
63. Keeney R.L., von Winterfeldt D. Practical value models W. Edwards R. Miles D. von Winterfeldt Advances in decision analysis - From foundations to applications 2007 Cambridge University Press 232 252
64. Kim S., Gilbertson J. Information requirements of cancer center researchers focusing on human biological samples and associated data Information Processing & Management 43 5 2007 1383 1401
65. Kirsch L.J., Haney M.H. Requirements determination for common systems: Turning a global vision into a local reality The Journal of Strategic Information Systems 15 2 2006 79 104
66. Lawyer J., Chowdhury S. Best practices in data warehousing to support business initiatives and needs Proceedings of the 37th annual Hawaii international conference on system sciences 2004
67. Lederer A.L., Prasad J. Information systems software cost estimating: A current assessment Journal of Information Technology 8 1 1993 22 33
68. Lee A.C., Lee J.C., Lee C.F. Financial analysis, planning & forecasting: Theory and application 2nd ed. 2009 World Scientific
69. Levenson A. Using targeted analytics to improve talent decisions People and Strategy 34 2 2011 34 43
70. Liberatore M., Luo W. The analytics movement: Implications for operations research Interfaces 40 4 2010 313 324
71. Liberatore M., Luo W. INFORMS and the analytics movement: The view of the membership Interfaces 41 6 2011 578 589
72. Likert R. A technique for the measurement of attitudes Archives of Psychology 140 1932 1 55
73. Lim E.P., Chen H., Chen G. Business intelligence and analytics: Research directions ACM Transactions on Management Information Systems 3 4 2012 17
74. Lin Y.H., Tsai K.M., Shiang W.J., Kuo T.C., Tsai C.H. Research on using ANP to establish a performance assessment model for business intelligence systems Expert Systems with Applications 36 2 2009 4135 4146
75. Loeb K.A., Rai A., Ramaprasad A., Sharma S. Design, development and implementation of a global information warehouse: A case study at IBM Information Systems Journal 8 4 1998 291 311
76. Loshin D. Data Requirements Analysis D. Loshin Business intelligence: The savvy manager's guide. 2nd ed. 2012 Newnes 91 104
77. Lustig I., Dietrich B., Johnson C., Dziekan C. The analytics journey Analytics Magazine 3 6 2010 11 13
78. March S.T., Hevner A.R. Integrated decision support systems: A data warehousing perspective Decision Support Systems 43 3 2007 1031 1043
79. Marshall M., Pagel C., French C., Utley M., Allwood D., Fulop N., Pope C., Banks V., Goldmann A. Moving improvement research closer to practice: The researcher-in-residence model BMJ Quality and Safety 23 10 2014 801 805
80. Martínez A.B., Lista E.A.G., Florez L.C.G. Toward an agile and soft method to develop business intelligence solutions The International Journal of Soft Computing and Software Engineering 3 3 2013 75 82
81. ∗
82. Maté A., Trujillo J. A trace metamodel proposal based on the model driven architecture framework for the traceability of user requirements in data warehouses Information Systems 37 8 2012 753 766
83. Maté A., Trujillo J., Franch X. Adding semantic modules to improve goal-oriented analysis of data warehouses using I-star Journal of Systems and Software 88 2014 102 111
84. Mau-Crimmins T., De Steiguer J.E., Dennis D. AHP as a means for improving public participation: A pre-post experiment with university students Forest Policy and Economics 7 4 2005 501 514
85. Mayer-Schönberger V., Cukier K. Big data: A revolution that will transform how we live, work and think 2013 John Murray
86. Mazón J.N., Trujillo J. A hybrid model driven development framework for the multidimensional modeling of data warehouses ACM SIGMOD Record 38 2 2009 12 17
87. Mazón J.N., Trujillo J., Lechtenbörger J. Reconciling requirement-driven data warehouses with data sources via multidimensional normal forms Data & Knowledge Engineering 63 3 2007 725 751
88. Mishra P., Padhy N., Panigrahi R. The survey of data mining applications and feature scope Asian Journal of Computer Science & Information Technology 2 4 2013 68 77
89. Mitchell B., Gamlem C. The big book of HR 2012 Career Press
90. Morrison R. Data-driven organization design: Sustaining the competitive edge through organizational analytics 2015 Kogan Page
91. Mortenson M.J., Doherty N.F., Robinson S. Operational research from Taylorism to terabytes: A research agenda for the analytics age European Journal of Operational Research 241 3 2015 583 595
92. Negash S., Gray P. Business intelligence F. Burstein C. Holsapple Handbook on decision support systems 2nd ed. 2008 Springer 176 193
93. Olafsson S., Li X., Wu S. Operations research and data mining European Journal of Operational Research 187 3 2008 1429 1448
94. Olson D.L. Managerial issues of enterprise resource planning systems 2003 McGraw-Hill
95. Olszak C.M., Ziemba E. Critical success factors for implementing business intelligence systems in small and medium enterprises on the example of upper Silesia, Poland Interdisciplinary Journal of Information, Knowledge, and Management 7 12 2012 129 150
96. Ormerod R.J. Putting soft OR methods to work: Information systems strategy development at Sainsbury's Journal of the Operational Research Society 46 3 1995 277 293
97. Ormerod R. Putting soft OR methods to work: Information systems strategy development at Richards Bay Journal of the Operational Research Society 47 9 1996 1083 1097
98. Ormerod R.J. Putting soft OR methods to work: Information systems strategy development at Palabora Omega 26 1 1998 75 98
99. Ormerod R.J. Putting soft OR methods to work: The case of IS strategy for the UK Parliament Journal of the Operational Research Society 56 12 2005 1379 1398
100. Paim F.R.S., De Castro J.F.B. DWARF: An approach for requirements definition and management of data warehouse systems Proceedings of the 11th IEEE international requirements engineering conference 2003 75 84
101. Pandit K., Marmanis H. Spend analysis: The window into strategic sourcing 2008 J. Ross Publishing
102. Phillips L.D., Bana e Costa C.A. Transparent prioritisation, budgeting and resource allocation with multi-criteria decision analysis and decision conferencing Annals of Operations Research 154 1 2007 51 68
103. Phillips L.D., Phillips M.C. Facilitated work groups: Theory and practice Journal of the Operational Research Society 44 6 1993 533 549
104. Pöyhönen M., Hämäläinen R.P. On the convergence of multiattribute weighting methods European Journal of Operational Research 129 3 2001 569 585
105. Prakash N., Gosain A. An approach to engineering the requirements of data warehouses Requirements Engineering 13 1 2008 49 72
106. Ramakrishnan T., Jones M.C., Sidorova A. Factors influencing business intelligence (BI) data collection strategies: An empirical investigation Decision Support Systems 52 2 2012 486 496
107. Romero O., Abelló A. Automatic validation of requirements to support multidimensional design Data & Knowledge Engineering 69 9 2010 917 942
108. Romero O., Abelló A. A framework for multidimensional design of data warehouses from ontologies Data & Knowledge Engineering, 69 11 2010 1138 1157
109. Rosenhead J., Mingers J. Rational analysis for a problematic world revisited: Problem structuring methods for complexity, uncertainty and conflict 2001 Wiley
110. Rouhani S., Ghazanfari M., Jafari M. Evaluation model of business intelligence for enterprise systems using fuzzy TOPSIS Expert Systems with Applications 39 3 2012 3764 3771
111. Saaty T.L. How to make a deision: The Analytical Hiearchy Process European Journal of Operational Research 48 1 1990 9 26
112. Sahay B.S., Ranjan J. Real time business intelligence in supply chain analytics Information Management & Computer Security 16 1 2008 28 48
113. Salo A.A., Keisler J., Morton A. An invitation to portfolio decision analysis A. Salo J. Keisler A. Morton Portfolio decision analysis: Improved methods for resource allocation 2011 Springer 3 27
114. Scheer A.W., Abolhassan F., Jost W., Kirchmer M. Business process excellence - ARIS in practice 2002 Springer
115. Schoemaker P.J., Waid C.C. An experimental comparison of different approaches to determining weights in additive value models Management Science 28 2 1982 182 196
116. Sen R., Sen T.K. A meta-modeling approach to designing e-warehousing systems Journal of Organizational Computing and Electronic Commerce 15 4 2005 285 316
117. Shanks G., Darke P. Understanding corporate data models Information & Management 35 1 1999 19 30
118. Shen L.Z., Liu S.H., Chen S.K. Design and implementation of ETL in police intelligence data warehouse system Applied Mechanics and Materials 121 2012 3865 3869
119. SilkRoad (2012). The state of talent management - Developing the agile workforce, driving business value. http://www.silkroad.com/Resources/eBooks.html Retrieved 29.12.13.
120. Slinger G., Morrision R. Will organization design be affected by big data? Journal of Organization Design 3 3 2014 17 26
121. Smith T. HR analytics: The what, why and how 2013 Numerical Insights LLC
122. Smith P.C., Goddard M. Performance management and operational research: A marriage made in heaven? Journal of the Operational Research Society 53 3 2002 247 255
123. Sørensen G.C., Fountas S., Nash E., Pesonen L., Bochtis D., Pedersen S.M. et al. Conceptual model of a future farm management information system Computers and Electronics in Agriculture 72 1 2010 37 47
124. Surowiecki J. The wisdom of crowds 2005 Little Brown Book Group
125. Takecian P.L. Methodological guidelines for reducing the complexity of data warehouse development for transactional blood bank systems Decision Support Systems 55 3 2013 728 739
126. Telhada J., Dias A.C., Sampaio P., Pereira G., Carvalho M.S. An integrated simulation and business intelligence framework for designing and planning demand responsive transport systems Lecture Notes in Computer Science 8197 2013 98 112
127. Tuomi I. Data is more than knowledge: Implications of the reversed knowledge hierarchy for knowledge management and organization memory Journal of Management Information Systems 16 3 2000 103 117
128. Vaidya O.S., Kumar S. Analytic hierarchy process: An overview of applications European Journal of Operational Research 169 1 2006 1 29
129. Venkatesan R., Farris P., Wilcox R.T. Cutting-edge marketing analytics: Real world cases and data sets for hands on learning 2014 Pearson Education
130. von Winterfeldt D., Edwards W. Decision analysis and behavioral research 1986 Cambridge University Press
131. Wang T., Hu J., Zhou H. Design and implementation of an ETL approach in business intelligence project Advances in Intelligent and Soft Computing 124 2012 281 286
132. Watson H.J., Fuller C., Ariyachandra T. Data warehouse governance: Best practices at Blue Cross and Blue Shield of North Carolina Decision Support Systems 38 3 2004 435 450
133. Wetherbe J.C. Executive information requirements: Getting it right MIS Quarterly 15 1 1991 51 65
134. Winter M.C., Brown D.H., Checkland P.B. A role for soft systems methodology in information systems development European Journal of Information Systems 4 3 1995 130 142
135. Wong S. Tales from the frontline: The experiences of early childhood practitioners working with an 'embedded' research team Evaluation and Program Planning 32 2 2009 99 108