Pre-referral general practitioner consultations and subsequent experience of cancer care: Evidence from the English Cancer Patient Experience Survey

European Journal of Cancer Care

Volumn 25, Issue 3, 2016, Pages 478-490

  Mendonca, S C ^a   Abel, G A ^a   Saunders, C L ^a,b   Wardle, J ^c   Lyratzopoulos, G ^a,c  

^a UNIVERSITY OF CAMBRIDGE   (United Kingdom)

^b RAND CORPORATION   (United States)

^c UNIVERSITY COLLEGE LONDON   (United Kingdom)

Author keywords

Cancer; Consultation; General practitioner; Oncology; Patient experience; Referral

Indexed keywords

ADULT; AGED; DOCTOR PATIENT RELATION; ENGLAND; FEMALE; GENERAL PRACTICE; HUMAN; MALE; MIDDLE AGED; NEOPLASMS; PATIENT ATTITUDE; PATIENT PARTICIPATION; PATIENT REFERRAL; PATIENT SATISFACTION; QUESTIONNAIRE; STATISTICS AND NUMERICAL DATA; TRUST;

ADULT; AGED; ENGLAND; FEMALE; GENERAL PRACTICE; HUMANS; MALE; MIDDLE AGED; NEOPLASMS; PATIENT ACCEPTANCE OF HEALTH CARE; PATIENT PARTICIPATION; PATIENT SATISFACTION; PHYSICIAN-PATIENT RELATIONS; REFERRAL AND CONSULTATION; SURVEYS AND QUESTIONNAIRES; TRUST;

EID: 84964539502     PISSN: 09615423     EISSN: 13652354     Source Type: Journal    
DOI: 10.1111/ecc.12353     Document Type: Article

References (34)

1. Ayanian J.Z., Zaslavsky A.M., Arora N.K., Kahn K.L., Malin J.L., Ganz P.A., van Ryn M., Hornbrook M.C., Kiefe C.I., He Y.L., Urmie J.M., Weeks J.C. & Harrington D.P. (2010) Patients' experiences with care for lung cancer and colorectal cancer: findings from the cancer care outcomes research and surveillance consortium. Journal of Clinical Oncology 28, 4154-4161.
2. Banks J., Hollinghurst S., Bigwood L., Peters T.J., Walter F.M. & Hamilton W. (2014) Preferences for cancer investigation: a vignette-based study of primary-care attendees. The Lancet Oncology 15, 232-240.
3. Booij J.C., Zegers M., Evers P.M., Hendriks M., Delnoij D.M. & Rademakers J.J. (2013) Improving cancer patient care: development of a generic cancer consumer quality index questionnaire for cancer patients. BMC Cancer 13, 203.
4. Brocken P, dervan Heijden EH, Oud KT, Bootsma G, Groen HJ, Donders AR, Dekhuijzen PN & Prins JB (2014) Distress in suspected lung cancer patients following rapid and standard diagnostic programs: a prospective observational study. Psycho-Oncology 24, 433-441. doi: 10.1002/pon.3660.
5. Department of Health (2001) Improving outcomes: a strategy for cancer. Available at: www.gov.uk/government/uploads/system/uploads/attachment_data/file/213785/dh_123394.pdf (accessed February 2015).
6. Department of Health (2012a) National Cancer Patient Experience Survey, 2011-2012 [computer file]. UK Data Archive [distributor], Colchester, Essex. October 2012. SN: 7134, Available at: http://dx.doi.org/10.5255/UKDA-SN-7134-1 (accessed 15 July 2015).
7. Department of Health (2012b) Cancer Patient Experience Survey 2011/12. Available at: www.gov.uk/government/uploads/system/uploads/attachment_data/file/212860/Cancer-Patient-Experience-Survey-National-Report-2011-12.pdf (accessed February 2015).
8. Department of Health (2013) National Cancer Patient Experience Survey, 2012-2013 [computer file]. UK Data Archive [distributor], Colchester, Essex, October 2013. SN: 7400, Available at: http://dx.doi.org/10.5255/UKDA-SN-7400-1 (accessed 15 July 2015).
9. Elliss-Brookes L., McPhail S., Ives A., Greenslade M., Shelton J., Hiom S. & Richards M. (2012) Routes to diagnosis for cancer - determining the patient journey using multiple routine data sets. British Journal of Cancer 107, 1220-1226.
10. Emery J. (2014) Cancer survivorship - the role of the GP. Australian Family Physician 43, 521-525.
11. Gallagher T.H., Greene S., Roblin D., Calvi J., Horner K., Prouty C., Firneno C., Lemay C., Lo C. & Mazor K. (2010) Patients' views on delayed diagnosis in cancer. Journal of Clinical Oncology 28, 15s.
12. Groves R.M. & Peytcheva E. (2008) The impact of nonresponse rates on nonresponse bias - a meta-analysis. Public Opinion Quarterly 72, 167-189.
13. Indices of Deprivation (2007) Indices of deprivation. Available at: http://webarchive.nationalarchives.gov.uk/20100410180038/http://communities.gov.uk/communities/neighbourhoodrenewal/deprivation/deprivation07/ (accessed February 2015).
14. Jha A.K., Orav E.J., Zheng J. & Epstein A.M. (2008) Patients' perception of hospital care in the United States. New England Journal of Medicine 359, 1921-1931.
15. Larsen M.B., Hansen R.P., Olesen F. & Vedsted P. (2011) Patients' confidence in their GP before and after being diagnosed with cancer. British Journal of General Practice 61, e215-e222.
16. Lyratzopoulos G., Neal R.D., Barbiere J.M., Rubin G.P. & Abel G.A. (2012) Variation in number of general practitioner consultations before hospital referral for cancer: findings from the 2010 National Cancer Patient Experience Survey in England. The Lancet Oncology 13, 353-365.
17. Lyratzopoulos G., Abel G.A., McPhail S., Neal R.D. & Rubin G.P. (2013) Measures of promptness of cancer diagnosis in primary care: secondary analysis of national audit data on patients with 18 common and rarer cancers. British Journal of Cancer 108, 686-690.
18. Lyratzopoulos G., Wardle J. & Rubin G. (2014) Rethinking diagnostic delay in cancer: how difficult is the diagnosis? BMJ 349, g7400.
19. Neal R.D., Tharmanathan P., France B., Din N.U., Cotton S., Fallon-Ferguson J., Hamilton W., Hendry A., Hendry M., Lewis R., Macleod U., Mitchell E.D., Pickett M., Rai T., Shaw K., Stuart N., Torring M.L., Wilkinson C., Williams B., Williams N. & Emery J. (2015) Is increased time to diagnosis and treatment in symptomatic cancer associated with poorer outcomes? Systematic review. British Journal of Cancer 112, S92-S107.
20. Olesen F., Hansen R.P. & Vedsted P. (2009) Delay in diagnosis: the experience in Denmark. British Journal of Cancer 101(Suppl. 2), S5-S8.
21. Pancreatic Cancer UK (2011) Study for survival. Available at: http://www.pancreaticcancer.org.uk/media/86664/study-for-surivial-report-final.pdf (accessed February 2015).
22. Prades J., Espinas J.A., Font R., Argimon J.M. & Borras J.M. (2011) Implementing a Cancer Fast-track Programme between primary and specialised care in Catalonia (Spain): a mixed methods study. British Journal of Cancer 105, 753-759.
23. Quality Health (2013) National Cancer Patient Experience Survey 2012-13 National Report. Available at: www.quality-health.co.uk/resources/surveys/national-cancerexperience-survey/2013-national-cancerpatient-exerience-survey/2013-national-cancer-patient-experience-surveyreports/301-2013-national-cancerpatient-experience-survey-programmenational-report/file (accessed February 2015).
24. Rarer Cancer Foundation (2011) Primary cause? An audit of the experience in primary care of rarer cancer patients. Available at: http://www.rarercancers.org.uk/images/stories/cdf/p8and9/primary%20cause%20-%20final.pdf (accessed February 2015).
25. Risberg T., Sorbye S.W., Norum J. & Wist E.A. (1996) Diagnostic delay causes more psychological distress in female than in male cancer patients. Anticancer Research 16, 995-999.
26. Robinson K.M., Christensen K.B., Ottesen B. & Krasnik A. (2012) Diagnostic delay, quality of life and patient satisfaction among women diagnosed with endometrial or ovarian cancer: a nationwide Danish study. Quality of Life Research 21, 1519-1525.
27. Roland M., Elliott M., Lyratzopoulos G., Barbiere J., Parker R.A., Smith P., Bower P. & Campbell J. (2009) Reliability of patient responses in pay for performance schemes: analysis of national General Practitioner Patient Survey data in England. British Medical Journal 339, b3851.
28. Saunders C.L., Abel G.A., El Turabi A., Ahmed F. & Lyratzopoulos G. (2013) Accuracy of routinely recorded ethnic group information compared with self-reported ethnicity: evidence from the English Cancer Patient Experience Survey. BMJ Open 3, e002882.
29. Saunders C.L., Abel G.A. & Lyratzopoulos G. (2015) Inequalities in reported cancer patient experience by socio-demographic characteristic and cancer site: evidence from respondents to the English Cancer Patient Experience Survey. European Journal of Cancer Care 24, 85-98.
30. The Roy Castle Lung Cancer Foundation (2011) Explaining variations in lung cancer in England. Available at: http://www.roycastle.org/Resources/Roy%20Castle/Documents/PDF/Variations%20in%20lung%20cancer%20in%20England.pdf (accessed February 2015).
31. Tomlinson C., Wong C., Au H.J. & Schiller D. (2012) Factors associated with delays to medical assessment and diagnosis for patients with colorectal cancer. Canadian Family Physician 58, E495-E501.
32. Torring M.L., Frydenberg M., Hamilton W., Hansen R.P., Lautrup M.D. & Vedsted P. (2012) Diagnostic interval and mortality in colorectal cancer: U-shaped association demonstrated for three different datasets. Journal of Clinical Epidemiology 65, 669-678.
33. Wallace E., Lowry J., Smith S.M. & Fahey T. (2013) The epidemiology of malpractice claims in primary care: a systematic review. BMJ Open 3, e002929.
34. Weller D., Vedsted P., Rubin G., Walter F.M., Emery J., Scott S., Campbell C., Andersen R.S., Hamilton W., Olesen F., Rose P., Nafees S., van Rijswijk E., Hiom S., Muth C., Beyer M. & Neal R.D. (2012) The Aarhus statement: improving design and reporting of studies on early cancer diagnosis. British Journal of Cancer 106, 1262-1267.