eHealth for patient engagement: A Systematic Review

Frontiers in Psychology

Volumn 6, Issue JAN, 2016, Pages

  Barello, Serena ^a   Triberti, Stefano ^a   Graffigna, Guendalina ^a   Libreri, Chiara ^a   Serino, Silvia ^b   Hibbard, Judith ^c   Riva, Giuseppe ^a,b  

^a UNIVERSITÀ CATTOLICA DEL SACRO CUORE   (Italy)

^b ISTITUTO AUXOLOGICO ITALIANO   (Italy)

^c UNIVERSITY OF OREGON   (United States)

Author keywords

eHealth; Patient activation; Patient engagement; Patient experience; Systematic review

Indexed keywords

EID: 84959432013     PISSN: None     EISSN: 16641078     Source Type: Journal    
DOI: 10.3389/fpsyg.2015.02013     Document Type: Review

References (65)

1. Aberger, E. W., Migliozzi, D., Follick, M. J., Malick, T., and Ahern, D. K. (2014). Enhancing patient engagement and blood pressure management for renal transplant recipients via home electronic monitoring and web-enabled collaborative care. Telemed. e-Health. 20, 850-854. doi: 10.1089/tmj.2013.0317
2. Agarwal, R., Anderson, C., Zarate, J., and Ward, C. (2013). If we offer it, will they accept? Factors affecting patient use intentions of personal health records and secure messaging. J. Med. Internet. Res. 15, e43. doi: 10.2196/jmir.2243
3. Ahern, D., Phalen, J. M., and Eaton, C. B. (2008). "The role of eHealth in patient engagement and quality improvement," in eHealth Solutions for Healthcare Disparities, ed M. C. Gibbons (New York, NY: Springer Verlag), 75-92.
4. Aujoulat, I., d'Hoore, W., and Deccache, A. (2007). Patient empowerment in theory and practice: polysemy or cacophony? Patient Educ. Couns. 66, 13-20. doi: 10.1016/j.pec.2006.09.008
5. Barello, S., Graffigna, G., Vegni, E., Savarese, M., Lombardi, F., and Bosio, A. C. (2015a). "Engage me in taking care of my heart": a grounded theory study on patient-cardiologist relationship in the hospital management of heart failure. BMJ Open 5:e005582 doi: 10.1136/bmjopen-2014-005582
6. Barello, S., Graffigna, G., and Savarese, M. (2014). Engaging patients in health management: towards a preliminary theoretical conceptualization. Psicol. della Salute 3, 11-33. doi: 10.3280/PDS2014-003002
7. Barello, S., and Graffigna, G. (2014). Engaging patients to recover life projectuality: an Italian cross-disease framework. Qual. Lif. Res. 1-10. doi: 10.1007/s11136-014-0846-x
8. Barello, S., Graffigna, G., and Meyer, C. E. (2015b). Ethics and etiquette in neonatal intensive care. A comment on the value of parents' engagement in care, and recommendations for further advancing the field. JAMA Pediatri. 169, 190-191. doi: 10.1007/s11136-014-0846-x
9. Barello, S., and Graffigna, G. (2015). Patient engagement in healthcare: pathways for effective medical decision making. Neuropsychol. Trends 17, 53. doi: 10.7358/neur-2015-017-bare
10. Bashshur, R., Shannon, G., Krupinski, E., and Grigsby, J. (2011). The taxonomy of telemedicine. Telemed. e-Health 17, 484-494. doi: 10.1089/tmj.2011.0103
11. Bornkessel, A., Furberg, R., and Lefebvre, R. C. (2014). Social media: opportunities for quality improvement and lessons for providers-a networked model for patient-centered care through digital engagement. Curr. Cardiol. Rep. 16:504. doi: 10.1007/s11886-014-0504-5
12. Carman, K. L., Dardess, P., Maurer, M., Sofaer, S., Adams, K., Bechtel, C., et al. (2013). Patient and family engagement: a framework for understanding the elements and developing interventions and policies. Health Aff. 32, 223-231. doi: 10.1377/hlthaff.2012.1133
13. Coulter, A., and Ellins, J. (2007). Effectiveness of strategies for informing, educating, and involving patients. BMJ 335, 24-27. doi: 10.1136/bmj.39246.581169.80
14. Cunningham, S., Wake, D., Waller, A., and Morris, A. (2014). "Definitions of eHealth," in eHealth, Care and Quality of Life, eds A. Gaddi, F. Capello, M. Manca (Milan: Springer), 15-30.
15. Eland-de Kok, P., van Os-Medendorp, H., Vergouwe-Meijer, A., Bruijnzeel-Koomen, C., and Ros, W. (2011). A systematic review of the effects of e-health on chronically ill patients. J. Clin. Nurs. 20, 2997-3010. doi: 10.1111/j.1365-2702.2011.03743.x
16. Elf, M., Fröst, P., Lindahl, G., and Wijk, H. (2015). Shared decision making in designing new healthcare environments-time to begin improving quality. BMC Health Services Res. 15, 114. doi: 10.1186/s12913-015-0782-7
17. Epstein, R. M., Fiscella, K., Lesser, C. S., and Stange, K. C. (2010). Why the nation needs a policy push on patient-centered health care. Health Aff. 29, 1489-1495. doi: 10.1377/hlthaff.2009.0888
18. Eysenbach, G. (2001). What is e-health? J. Med. Internet. Res. 3:e20. doi: 10.2196/jmir.3.2.e20
19. Ferguson, B. (2012). The emergence of games for health. Game Health. J. 1, 1-2. doi: 10.1089/g4h.2012.1010
20. Frosch, D. L., and Elwyn, G. (2011). I believe, therefore I do. J. Gen. Intern. Med. 26, 2-4. doi: 10.1007/s11606-010-1560-1
21. Gaddi, A., and Capello, F. (2014). "The Debate Over eHealth," in eHealth, Care and Quality of Life, eds A. Gaddi, F. Capello, M. Manca (Milan: Springer), 1-13.
22. Gaggioli, A., Raspelli, S., Grassi, A., Pallavicini, F., Cipresso, P., Wiederhold, B. K., et al. (2011). Ubiquitous health in practice: the interreality paradigm. Stud. Health Technol. Inform. 163, 185-191. doi: 10.3233/978-1-60750-706-2-185
23. Gorini, A., Gaggioli, A., Vigna, C., and Riva, G. (2008). A second life for eHealth: prospects for the use of 3-D virtual worlds in clinical psychology. J. Med. Internet. Res. 10, e21. doi: 10.2196/jmir.1029
24. Gambetti, R. C., and Graffigna, G. (2010). The concept of engagement A systematic analysis of the ongoing marketing debate. Int. J. Mark. Res. 52, 801-826. doi: 10.2501/S147078531020166
25. Graffigna, G., and Barello, S. (2015). "Innovating healthcare in the era of patient engagement: challenges, opportunities, & new trends," in Patient Engagement: A Consumer-Centered Model to Innovate Healthcare, eds G. Graffigna, S. Barello, and S. Triberti (Berlin: DeGruyter Open), 10-20.
26. Graffigna, G., Barello, S., Bonanomi, A., and Lozza, E. (2015a). Measuring patient engagement: development and psychometric properties of the Patient Health Engagement (PHE) Scale. Front. Psychol. 6:274. doi: 10.3389/fpsyg.2015.00274
27. Graffigna, G., Barello, S., Libreri, C., and Bosio, C. A. (2014b). How to engage type-2 diabetic patients in their own health management: implications for clinical practice. BMC Public Health 14:648. doi: 10.1186/1471-2458-14-648
28. Graffigna, G., Barello, S., and Riva, G. (2013a). How to make health information technology effective: the challenge of patient engagement. Arch. Phys. Med. Rehabil. 94, 2034-2035. doi: 10.1016/j.apmr.2013.04.024
29. Graffigna, G., Barello, S., and Riva, G. (2013b). Technologies for patient engagement. Health. Aff. (Millwood). 32, 1172. doi: 10.1377/hlthaff.2013.0279
30. Graffigna, G., Barello, S., Riva, G., and Bosio, A. C. (2014a). Patient engagement: the key to redesign the exchange between the demand and supply for healthcare in the era of active ageing. Stud. Health. Technol. Inform. 203, 85-95. doi: 10.3233/978-1-61499-425-1-85
31. Graffigna, G., Barello, S., and Triberti, S. (2015b). Patient Engagement: A Consumer-Centered Model to Innovate Healthcare. Berlin: DeGruyter Open.
32. Graffigna, G., Barello, S., Triberti, S., Wiederhold, B. K., Bosio, A. C., and Riva, G. (2014c). Enabling eHealth as a Pathway for Patient Engagement: a Toolkit for Medical Practice. Stud. Health Technol. Inform. 199, 13-21. doi: 10.3233/978-1-61499-401-5-13
33. Greene, J., and Hibbard, J. H. (2012). Why does patient activation matter? An examination of the relationships between patient activation and health-related outcomes. J. Gen. Intern. Med. 27, 520-526. doi: 10.1007/s11606-011-1931-2
34. Gruman, J., Rovner, M. H., French, M. E., Jeffress, D., Sofaer, S., and Shaller, D. (2010). From patient education to patient engagement: implications for the field of patient education. Patient Educ. Couns. 78, 350-356. doi: 10.1016/j.pec.2010.02.002
35. Guadagnoli, E., and Ward, P. (1998). Patient participation in decision-making. Soc. Sci. Med. 47, 329-339. doi: 10.1016/S0277-9536(98)00059-8
36. Hardyman, W., Daunt, K. L., and Kitchener, M. (2015). Value co-creation through patient engagement in health care: a micro-level approach and research agenda. Public Manag. Rev. 17, 90-107. doi: 10.1080/14719037.2014.881539
37. Hibbard, J. H., and Mahoney, E. (2010). Toward a theory of patient and consumer activation. Patient Educ. Couns. 78, 377-381. doi: 10.1016/j.pec.2009.12.015
38. Hibbard, J. H., Mahoney, E. R., Stock, R., and Tusler, M. (2007). Do increases in patient activation result in improved self-management behaviors? Health Serv. Res. 42, 1443-1463. doi: 10.1111/j.1475-6773.2004.00269.x
39. Hibbard, J. H., Stockard, J., Mahoney, E. R., and Tusler, M. (2004). Development of the Patient Activation Measure (PAM): conceptualizing and measuring activation in patients and consumers. Health Serv. Res. 39, 1005-1026. doi: 10.1111/j.1475-6773.2004.00269.x
40. Hripcsak, G., Soulakis, N. D., Li, L., Morrison, F. P., Lai, A. M., and Friedman, C. (2009). Syndromic surveillance using ambulatory electronic health records. J. Am. Med. Inform. Assoc. 16, 354-361. doi: 10.1197/jamia.M2922
41. Istepanian, R., Laxminarayan, S., and Pattichis, C. S. (2006). M-health. New York, NY: Springer Science + Business Media, Incorporated.
42. Kyngäs, H., Duffy, M. E., and Kroll, T. (2000). Conceptual analysis of compliance. J. Clin. Nurs. 9, 5-12. doi: 10.1046/j.1365-2702.2000.00309.x
43. Liberati, A., Altman, D. G., Tetzlaff, J., Mulrow, C., Gøtzsche, P. C., and Ioannidis, J. P. A. (2009). The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate health care interventions: explanation and elaboration. Ann. Int. Med. 151, W-65. doi: 10.1371/journal.pmed.1000100
44. Linn, A. J., Vervloet, M., van Dijk, L., Smit, E. G., and Van Weert, J. C. (2011). Effects of eHealth interventions on medication adherence: a systematic review of the literature. J. Med. Int. Res. 13, e103. doi: 10.2196/jmir.1738
45. Meglic, M., Furlan, M., Kuzmanic, M., Kozel, D., Baraga, D., and Kuhar, I. (2010). Feasibility of an ehealth service to support collaborative depression care: results of a pilot study. J. Med. Internet Res. 12, e63. doi: 10.2196/jmir.1510
46. Menichetti, J., Libreri, C., Lozza, E., and Graffigna, G. (2014). Giving patients a starring role in their own care: a bibliometric analysis of the on-going literature debate. Health Expect. doi: 10.1111/hex.12299. [Epub ahead of print].
47. Norman, G. J., Zabinski, M. F., Adams, M. A., Rosenberg, D. E., Yaroch, A. L., and Atienza, A. A. (2007). A review of ehealth interventions for physical activity and dietary behavior change. Am. J. Prev. Med. 33, 336-345. doi: 10.1016/j.amepre.2007.05.007
48. Pagliari, C., Sloan, D., Gregor, P., Sullivan, F., Detmer, D., and Kahan, J. P. (2005). What is eHealth (4): a scoping exercise to map the field. J. Med. Internet Res. 7:e9. doi: 10.2196/jmir.7.1.e9
49. Quinn, C. C., Shardell, M. D., Terrin, M. L., Barr, E. A., Ballew, S. H., and Gruber-Baldini, A. L. (2011). Cluster-randomized trial of a mobile phone personalized behavioral intervention for blood glucose control. Diabet. Care. 34, 1934-1942. doi: 10.2337/dc11-0366
50. Ricciardi, L., Mostashari, F., Murphy, J., Daniel, J. G., and Siminerio, E. P. (2013). A national action plan to support consumer engagement via e-health. Health Aff. (Millwood). 32, 376-384. doi: 10.1377/hlthaff.2012.1216
51. Riva, G. (2009). Is presence a technology issue? Some insights from cognitive sciences. Virtual Real. 13, 159-169. doi: 10.1007/s10055-009-0121-6
52. Riva, G., Baños, R. M., Botella, C., Wiederhold, B. K., and Gaggioli, A. (2012). Positive technology: using interactive technologies to promote positive functioning. Cyberpsychol. Behav. Soc. Netw. 15, 69-77. doi: 10.1089/cyber.2011.0139
53. Robertson, L., Smith, M., Castle, D., and Tannenbaum, D. (2006). Using the Internet to enhance the treatment of depression. Australas. Psychiatry. 14, 413-417. doi: 10.1111/j.1440-1665.2006.02315.x
54. Saberi, P., Yuan, P., John, M., Sheon, N., and Johnson, M. O. (2013). A pilot study to engage and counsel HIV-positive African American youth via telehealth technology. AIDS Patient Care STDS 27, 529-532. doi: 10.1089/apc.2013.0185
55. Schrader, G., Bidargaddi, N., Harris, M., Newman, L., Lynn, S., Peterson, L., et al. (2014). An ehealth intervention for patients in rural areas: preliminary findings from a pilot feasibility study. JMIR Res. Protoc. 3, e27. doi: 10.2196/resprot.2861
56. Schwappach, D. L. B. (2010). Engaging patients as vigilant partners in safety: a systematic review. Med. Care Res. Rev. 67, 119-148. doi: 10.1177/1077558709342254
57. Serino, S., Triberti, S., Villani, D., Cipresso, P., Gaggioli, A., and Riva, G. (2014). Toward a validation of cyber-interventions for stress disorders based on stress inoculation training: a systematic review. Virtual Real. 18, 73-87. doi: 10.1007/s10055-013-0237-6
58. Sharry, J., Davidson, R., McLoughlin, O., and Doherty, G. (2013). A service-based evaluation of a therapist-supported online cognitive behavioral therapy program for depression. J. Med. Internet Res. 15, e121. doi: 10.2196/jmir.2248
59. Solomon, M., Wagner, S. L., and Goes, J. (2012). Effects of a Web-based intervention for adults with chronic conditions on patient activation: online randomized controlled trial. J. Med. Internet Res. 14, e32. doi: 10.2196/jmir.1924
60. Tang, P. C., Overhage, J. M., Chan, A. S., Brown, N. L., Aghighi, B., Entwistle, M. P., et al. (2013). Online disease management of diabetes: engaging and motivating patients online with enhanced resources-diabetes (EMPOWER-D), a randomized controlled trial. J. Am. Med. Inform. Assoc. 20, 526-534. doi: 10.1136/amiajnl-2012-001263
61. Van den Berg, M. H., Schoones, J. W., and Vliet Vlieland, T. P. M. (2006). Internet-based physical activity interventions: a systematic review of the literature. J. Med. Internet Res. 9, e26. doi: 10.2196/jmir.9.3.e26
62. Vermeire, E., Hearnshaw, H., Van Royen, P., and Denekens, J. (2001). Patient adherence to treatment: three decades of research. A comprehensive review. J. Clin. Pharm. Ther. 26, 331-342. doi: 10.1046/j.1365-2710.2001.00363.x
63. Vest, J. R., and Miller, T. R. (2011). The association between health information exchange and measures of patient satisfaction. Appl. Clin. Inform. 2, 447-459. doi: 10.4338/ACI-2011-06-RA-0040
64. Wasson, J. H., Forsberg, H. H., Lindblad, S., Mazowita, G., McQuillen, K., and Nelson, E. C. (2012). The medium is the (health) measure: patient engagement using personal technologies. J. Ambul. Care Manage. 35, 109-117. doi: 10.1097/JAC.0b013e31824a235e
65. Wellard, S., Lillibridge, J., Beanland, C., and Lewis, M. (2003). Consumer participation in acute care settings: an Australian experience. Int. J. Nurs. Pract. 9, 255-260. doi: 10.1046/j.1440-172X.2003.00429.x