Expert error: The case of trouble-shooting in electronics

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 1943, Issue , 2000, Pages 74-85

  Besnard, Denis ^a  

^a AIX MARSEILLE UNIVERSITY   (France)

Author keywords

[No Author keywords available]

Indexed keywords

COGNITIVE SYSTEMS; RELIABILITY;

ACTIVE COMPONENTS; CO-OCCURRENCE; COGNITIVE PROCESS; HUMAN OPERATOR; HUMAN RELIABILITY; LARGE AMOUNTS;

ERRORS;

EID: 84956966447     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/3-540-40891-6_7     Document Type: Conference Paper

References (19)

1. Konradt, U. Strategies of failure diagnosis in computer-controlled manufacturing systems: empirical analysis and implications for the design of adaptive decision support systems. International Journal of Human-Computer Studies, 43, 503-521, 1995.
2. Rasmussen, J. Information processing and human-machine interaction. North Holland: Elsevier Science, 1986.
3. Simpson, S. A. & Gilhooly, K. J. Diagnostic thinking processes: evidence from a constructive interaction study of electrocardiogram interpretation. Applied Cognitive Psychology(11) 543-554, 1997.
4. Rasmussen, J. Technologie de l’information et analyse de l’activité cognitive. In R. Amalberti, M. De Montmollin & J. Theureau Modèles en analyse du travail. Liège: Mardaga, 49-73, 1991.
5. Patrick, J. Cognitive aspects of fault-finding training and transfer. Le Travail Humain(56) 187-209, 1993.
6. Bereiter, S. R. & Miller, S. M. A field-based study of troubleshooting in computer-controlled manufacturing system. IEEE Transactions on Systems, Man and Cybernetics(19) 205-219, 1989.
7. Rasmussen, J. & Jensen, A. Mental procedures in real life tasks. A case study in electronics trouble shooting. Ergonomics(17) 293-307, 1974.
8. Govindaraj, T. & Su, Y. D. A model of fault diagnosis performance of expert marine engineers. International Journal of Man-Machine Studies(29) 1-20, 1988.
9. Joblet, L. Approches de conduite du nucléaire et répartition des tâches entre opérateurs. Training course report. University of Provence, 1997.
10. Hoc, J-M. Effets de l’expertise des opérateurs et de la complexité de la situation dans la conduite d’un processus continu à long délai de réponse: le haut fourneau. Le Travail Humain(54) 225-249, 1991.
11. Amalberti, R. Safety and process control: An operator centered point of view. Reliability Engineering and System Safety(38) 99-108, 1992.
12. Brehmer, B. Dynamic decision making: human control of complex systems. Acta Psychologica(81) 211-241, 1992.
13. Kaempf, G. L., Klein, G., Thordsen, M. L. & Wolf, S. Decision making in complex naval command and control environments. Human Factors(38) 220-231, 1996.
14. Flin, R., Slaven, G. & Stewart, K. Emergency decision making in the offshore oil and gas industry. Human Factors(38) 262-277, 1996.
15. Weill-Fassina, A. & Filleur C. Représentation et fonctionnement cognitif dans une recherche de panne d’un système d’allumage en mécanique-auto. European Journal of Psychology of Education(4) 783-102, 1989.
16. Besnard, D. Erreur humaine en diagnostic. Doctoral dissertation, University of Provence, 1999
17. Besnard, D. & Bastien-Toniazzo, M. Expert error in trouble-shooting. An exploratory study in electronics. International Journal of Human-Computer Studies(50) 391-405, 1999.
18. Sanderson, P. M. Knowledge acquisition and fault diagnosis: experiments with PLAULT. IEEE Transactions on Systems, Man and Cybernetics (20) 255-242, 1990.
19. Sperandio, J.-C. Les aspects cognitifs du travail. in C. Levi-Leboyer & J.-C. Sperandio Traité de psychologie du travail. Paris: PUF, 646-658, 1987.