메뉴 건너뛰기




Volumn 66, Issue 642, 2016, Pages e47-e52

Variations in GP-patient communication by ethnicity, age, and gender: Evidence from a national primary care patient survey

Author keywords

Communication; Healthcare disparities; Minority groups; Physician patient relations; Primary health care

Indexed keywords

ASIAN; BRITISH CITIZEN; CASE REPORT; DOCTOR PATIENT RELATION; ETHNIC GROUP; ETHNICITY; FEMALE; GENDER; HUMAN; LINEAR REGRESSION ANALYSIS; MALE; PRIMARY MEDICAL CARE; ADULT; AGE; AGED; CLINICAL TRIAL; ETHICS; FOLLOW UP; GENERAL PRACTICE; HEALTH CARE DISPARITY; HEALTH SURVEY; INTERPERSONAL COMMUNICATION; MIDDLE AGED; MULTICENTER STUDY; RETROSPECTIVE STUDY; SEX DIFFERENCE; STATISTICS AND NUMERICAL DATA; TIME FACTOR; UNITED KINGDOM; VERY ELDERLY;

EID: 84954553083     PISSN: 09601643     EISSN: None     Source Type: Journal    
DOI: 10.3399/bjgp15X687637     Document Type: Article
Times cited : (33)

References (42)
  • 1
    • 0034972798 scopus 로고    scopus 로고
    • Age, gender, socioeconomic, and ethnic differences in patients' assessments of primary health care
    • Campbell JL, Ramsay J, Green J. Age, gender, socioeconomic, and ethnic differences in patients' assessments of primary health care. Qual Health Care 2001; 10(2): 90-95.
    • (2001) Qual Health Care , vol.10 , Issue.2 , pp. 90-95
    • Campbell, J.L.1    Ramsay, J.2    Green, J.3
  • 2
    • 84878469636 scopus 로고    scopus 로고
    • Factors affecting patients' trust and confidence in GPs: Evidence from the English national GP patient survey
    • Croker JE, Swancutt DR, Roberts MJ, et al. Factors affecting patients' trust and confidence in GPs: evidence from the English national GP patient survey. BMJ Open 2013; DOI: 10.1136/bmjopen-2013-002762.
    • (2013) BMJ Open
    • Croker, J.E.1    Swancutt, D.R.2    Roberts, M.J.3
  • 3
    • 51649106883 scopus 로고    scopus 로고
    • Patient characteristics associated with differences in patients' evaluation of their general practitioner
    • Heje HN, Vedsted P, Sokolowski I, Olesen F. Patient characteristics associated with differences in patients' evaluation of their general practitioner. BMC Health Serv Res 2008; 8: 178.
    • (2008) BMC Health Serv Res , vol.8 , pp. 178
    • Heje, H.N.1    Vedsted, P.2    Sokolowski, I.3    Olesen, F.4
  • 4
    • 19944414023 scopus 로고    scopus 로고
    • Assessing the influence of socio-demographic factors and health status on expression of satisfaction with GP services
    • Venn S, Fone DL. Assessing the influence of socio-demographic factors and health status on expression of satisfaction with GP services. Clinica l Governance 2005; 10(2): 118-125.
    • (2005) Clinica L Governance , vol.10 , Issue.2 , pp. 118-125
    • Venn, S.1    Fone, D.L.2
  • 5
    • 84896834164 scopus 로고    scopus 로고
    • Patient-reported confidence in primary healthcare: Are there disparities by ethnicity or language?
    • Wong ST, Black C, Cutler F, et al. Patient-reported confidence in primary healthcare: are there disparities by ethnicity or language? BMJ Open 2014; DOI: 10.1136/bmjopen-2013-003884.
    • (2014) BMJ Open
    • Wong, S.T.1    Black, C.2    Cutler, F.3
  • 6
    • 0034146233 scopus 로고    scopus 로고
    • Racial and ethnic differences in a patient survey: Patients' values, ratings, and reports regarding physician primary care performance in a large health maintenance organization
    • Murray-García JL, Selby JV, Schmittdiel J, et al. Racial and ethnic differences in a patient survey: patients' values, ratings, and reports regarding physician primary care performance in a large health maintenance organization. Med Car 2000; 38(3): 300-310.
    • (2000) Med Car , vol.38 , Issue.3 , pp. 300-310
    • Murray-García, J.L.1    Selby, J.V.2    Schmittdiel, J.3
  • 8
    • 84355166673 scopus 로고    scopus 로고
    • Understanding ethnic and other socio-demographic differences in patient experience of primary care: Evidence from the English General Practice Patient Survey
    • Lyratzopoulos G, Elliott M, Barbiere JM, et al. Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient Survey. BMJ Qual Saf 2012; 21(1): 21-29.
    • (2012) BMJ Qual Saf , vol.21 , Issue.1 , pp. 21-29
    • Lyratzopoulos, G.1    Elliott, M.2    Barbiere, J.M.3
  • 9
    • 84942296598 scopus 로고    scopus 로고
    • Drivers of overall satisfaction with primary care: Evidence from the English General Practice Patient Survey
    • Paddison CA, Abel GA, Roland MO, et al. Drivers of overall satisfaction with primary care: evidence from the English General Practice Patient Survey. Health Expect 2015; 18(5): 1081-1092.
    • (2015) Health Expect , vol.18 , Issue.5 , pp. 1081-1092
    • Paddison, C.A.1    Abel, G.A.2    Roland, M.O.3
  • 10
    • 84859158010 scopus 로고    scopus 로고
    • Variation in number of general practitioner consultations before hospital referral for cancer: Findings from the 2010 National Cancer Patient Experience Survey in England
    • Lyratzopoulos G, Neal RD, Barbiere JM, et al. Variation in number of general practitioner consultations before hospital referral for cancer: findings from the 2010 National Cancer Patient Experience Survey in England. Lancet Oncol 2012; 13(4): 353-365.
    • (2012) Lancet Oncol , vol.13 , Issue.4 , pp. 353-365
    • Lyratzopoulos, G.1    Neal, R.D.2    Barbiere, J.M.3
  • 13
    • 69949157217 scopus 로고    scopus 로고
    • The GP Patient Survey for use in primary care in the National Health Service in the UK: Development and psychometric characteristics
    • Campbell J, Smith P, Nissen S, et al. The GP Patient Survey for use in primary care in the National Health Service in the UK: development and psychometric characteristics. BMC Fam Pract 2009; 10: 57.
    • (2009) BMC Fam Pract , vol.10 , pp. 57
    • Campbell, J.1    Smith, P.2    Nissen, S.3
  • 14
    • 0029952658 scopus 로고    scopus 로고
    • EuroQol: The current state of play
    • Brooks R. EuroQol: the current state of play. Health Policy 1996; 37(1): 53-72.
    • (1996) Health Policy , vol.37 , Issue.1 , pp. 53-72
    • Brooks, R.1
  • 15
    • 0025688231 scopus 로고
    • EuroQol: A new facility for the measurement of health-related quality of life
    • Euroqol Group
    • EuroQol Group. EuroQol: a new facility for the measurement of health-related quality of life. Health Policy 1990; 16(3): 199-208.
    • (1990) Health Policy , vol.16 , Issue.3 , pp. 199-208
  • 16
    • 84954476926 scopus 로고    scopus 로고
    • Department for Communities and Local Government. The English Indices of Deprivation
    • The Stationery Office
    • Department for Communities and Local Government. The English Indices of Deprivation 2010. London: The Stationery Office, 2011.
    • (2010) London , vol.2011
  • 17
    • 44949252100 scopus 로고    scopus 로고
    • The impact of nonresponse rates on nonresponse bias a meta-analysis
    • Groves RM, Peytcheva E. The impact of nonresponse rates on nonresponse bias a meta-analysis. Public Opin Q 2008; 72(2): 167-189.
    • (2008) Public Opin Q , vol.72 , Issue.2 , pp. 167-189
    • Groves, R.M.1    Peytcheva, E.2
  • 18
    • 79952384258 scopus 로고    scopus 로고
    • Using standardized encounters to understand reported racial/ethnic disparities in patient experiences with care
    • Weinick RM, Elliott MN, Volandes AE, et al. Using standardized encounters to understand reported racial/ethnic disparities in patient experiences with care. Health Serv Res 2011; 46(2): 491-509.
    • (2011) Health Serv Res , vol.46 , Issue.2 , pp. 491-509
    • Weinick, R.M.1    Elliott, M.N.2    Volandes, A.E.3
  • 19
    • 77956458503 scopus 로고    scopus 로고
    • Patient experience of access to primary care: Identification of predictors in a national patient survey
    • Kontopantelis E, Roland M, Reeves D. Patient experience of access to primary care: identification of predictors in a national patient survey. BMC Fam Pract 2010; 11: 61.
    • (2010) BMC Fam Pract , vol.11 , pp. 61
    • Kontopantelis, E.1    Roland, M.2    Reeves, D.3
  • 20
    • 84926251858 scopus 로고    scopus 로고
    • Office for National Statistics London: ONS (accessed 27 Oct 2015)
    • Office for National Statistics. Language in England and Wales, 2011. London: ONS, 2013. http://www.ons.gov.uk/ons/rel/census/2011-census-analysis/language-in-england-and-wales-2011/rpt-language-in-england-and-wales-2011.html#tab-Proficiency-in-English (accessed 27 Oct 2015).
    • (2013) Language in England and Wales, 2011
  • 21
    • 55249091876 scopus 로고    scopus 로고
    • Language, gender and citizenship: Obstacles in the path to learning English for Bangladeshi women in London's East End
    • Ahmed N. Language, gender and citizenship: obstacles in the path to learning English for Bangladeshi women in London's East End. Sociological Research Online 2008; 13(5): 12.
    • (2008) Sociological Research Online , vol.13 , Issue.5 , pp. 12
    • Ahmed, N.1
  • 22
    • 84877712361 scopus 로고    scopus 로고
    • Office for National Statistics London: ONS (accessed 27 Oct 2015)
    • Office for National Statistics. Ethnicity and national identity in England and Wales 2011. London: ONS, 2012. http://www.ons.gov.uk/ons/dcp171776-290558.pdf (accessed 27 Oct 2015).
    • (2012) Ethnicity and National Identity in England and Wales 2011
  • 26
    • 84883410449 scopus 로고    scopus 로고
    • The effect of language barriers on dispatching EMS response
    • Meischke HW, Calhoun RE, Yip MP, et al. The effect of language barriers on dispatching EMS response. Prehosp Emerg Care 2013; 17(4): 475-480.
    • (2013) Prehosp Emerg Care , vol.17 , Issue.4 , pp. 475-480
    • Meischke, H.W.1    Calhoun, R.E.2    Yip, M.P.3
  • 27
    • 12144287335 scopus 로고    scopus 로고
    • The effect of English language proficiency on length of stay and in-hospital mortality
    • John-Baptiste A, Naglie G, Tomlinson G, et al. The effect of English language proficiency on length of stay and in-hospital mortality. J Gen Intern Med 2004; 19(3): 221-228.
    • (2004) J Gen Intern Med , vol.19 , Issue.3 , pp. 221-228
    • John-Baptiste, A.1    Naglie, G.2    Tomlinson, G.3
  • 28
    • 0034055941 scopus 로고    scopus 로고
    • DW. Effect of language barriers on follow-up appointments after an emergency department visit
    • Baker
    • Sarver J, Baker DW. Effect of language barriers on follow-up appointments after an emergency department visit. J Gen Intern Med 2000; 15(4): 256-264.
    • (2000) J Gen Intern Med , vol.15 , Issue.4 , pp. 256-264
    • Sarver, J.1
  • 29
    • 85018111114 scopus 로고    scopus 로고
    • Does the availability of a South Asian language in practices improve reports of doctor-patient communication from South Asian patients? Cross sectional analysis of a national patient survey in English general practices
    • Ahmed F, Abel GA, Lloyd CE, et al. Does the availability of a South Asian language in practices improve reports of doctor-patient communication from South Asian patients? Cross sectional analysis of a national patient survey in English general practices. BMC Fam Pract 2015; 16: 55.
    • (2015) BMC Fam Pract , vol.16 , pp. 55
    • Ahmed, F.1    Abel, G.A.2    Lloyd, C.E.3
  • 30
    • 84901940451 scopus 로고    scopus 로고
    • To 'Get by' or 'get help'? A qualitative study of physicians' challenges and dilemmas when patients have limited English proficiency
    • Parsons JA, Baker NA, Smith-Gorvie T, Hudak PL. To 'Get by' or 'get help'? A qualitative study of physicians' challenges and dilemmas when patients have limited English proficiency. BMJ Open 2014; 4(6): e004613.
    • (2014) BMJ Open , vol.4 , Issue.6 , pp. e004613
    • Parsons, J.A.1    Baker, N.A.2    Smith-Gorvie, T.3    Hudak, P.L.4
  • 31
    • 2942555054 scopus 로고    scopus 로고
    • Should "acculturation" be a variable in health research? A critical review of research on US Hispanics
    • Hunt LM, Schneider S, Comer B. Should "acculturation" be a variable in health research? A critical review of research on US Hispanics. Soc Sci Med 2004; 59(5): 973-986.
    • (2004) Soc Sci Med , vol.59 , Issue.5 , pp. 973-986
    • Hunt, L.M.1    Schneider, S.2    Comer, B.3
  • 32
    • 84883135314 scopus 로고    scopus 로고
    • Differences in patient-reported experiences of care by race and acculturation status
    • Hasnain M, Schwartz A, Girotti J, et al. Differences in patient-reported experiences of care by race and acculturation status. J Immigr Minor Health 2013; 15(3): 517-524.
    • (2013) J Immigr Minor Health , vol.15 , Issue.3 , pp. 517-524
    • Hasnain, M.1    Schwartz, A.2    Girotti, J.3
  • 33
    • 79955521961 scopus 로고    scopus 로고
    • Conceptions of acculturation: A review and statement of critical issues
    • Lopez-Class M, Castro FG, Ramirez AG. Conceptions of acculturation: a review and statement of critical issues. Soc Sci Med 2011; 72(9): 1555-1562.
    • (2011) Soc Sci Med , vol.72 , Issue.9 , pp. 1555-1562
    • Lopez-Class, M.1    Castro, F.G.2    Ramirez, A.G.3
  • 34
    • 74049145804 scopus 로고    scopus 로고
    • Role of acculturation research in advancing science and practice in reducing health care disparities among Latinos
    • Zambrana RE, Carter-Pokras O. Role of acculturation research in advancing science and practice in reducing health care disparities among Latinos. Am J Public Health 2010; 100(1): 18-23.
    • (2010) Am J Public Health , vol.100 , Issue.1 , pp. 18-23
    • Zambrana, R.E.1    Carter-Pokras, O.2
  • 35
    • 38449107527 scopus 로고    scopus 로고
    • Recommendations for teaching about racial and ethnic disparities in health and health care
    • Smith WR, Betancourt JR, Wynia MK, et al. Recommendations for teaching about racial and ethnic disparities in health and health care. Ann Intern Med 2007; 147(9): 654-665.
    • (2007) Ann Intern Med , vol.147 , Issue.9 , pp. 654-665
    • Smith, W.R.1    Betancourt, J.R.2    Wynia, M.K.3
  • 36
    • 0038179310 scopus 로고    scopus 로고
    • Cross-cultural medical education: Conceptual approaches and frameworks for evaluation
    • Betancourt JR. Cross-cultural medical education: conceptual approaches and frameworks for evaluation. Acad Med 2003; 78(6): 560-569.
    • (2003) Acad Med , vol.78 , Issue.6 , pp. 560-569
    • Betancourt, J.R.1
  • 37
    • 80051543729 scopus 로고    scopus 로고
    • Addressing racial healthcare disparities: How can we shift the focus from patients to providers?
    • Burgess DJ. Addressing racial healthcare disparities: how can we shift the focus from patients to providers? J Gen Intern Med 2011; 26(8): 828-830.
    • (2011) J Gen Intern Med , vol.26 , Issue.8 , pp. 828-830
    • Burgess, D.J.1
  • 38
    • 84928019351 scopus 로고    scopus 로고
    • Expanding the gerontological imagination on ethnicity: Conceptual and theoretical perspectives
    • Torres S. Expanding the gerontological imagination on ethnicity: conceptual and theoretical perspectives. Ageing & Society 2015; 35(5): 935-960.
    • (2015) Ageing & Society , vol.35 , Issue.5 , pp. 935-960
    • Torres, S.1
  • 39
    • 75749150129 scopus 로고    scopus 로고
    • Cultural competence in clinician communication
    • Kodjo C. Cultural competence in clinician communication. Pediatr Rev 2009; 30(2): 57-63.
    • (2009) Pediatr Rev , vol.30 , Issue.2 , pp. 57-63
    • Kodjo, C.1
  • 40
    • 46449127705 scopus 로고    scopus 로고
    • Managing the cross-cultural consultation: The importance of cultural safety
    • Gray B. Managing the cross-cultural consultation: the importance of cultural safety. NZFP 2008; 35(2): 124-130.
    • (2008) NZFP , vol.35 , Issue.2 , pp. 124-130
    • Gray, B.1
  • 41
    • 33947164820 scopus 로고    scopus 로고
    • Do professional interpreters improve clinical care for patients with limited English proficiency? A systematic review of the literature
    • Karliner LS, Jacobs EA, Chen AH, Mutha S. Do professional interpreters improve clinical care for patients with limited English proficiency? A systematic review of the literature. Health Serv Res 2007; 42(2): 727-754.
    • (2007) Health Serv Res , vol.42 , Issue.2 , pp. 727-754
    • Karliner, L.S.1    Jacobs, E.A.2    Chen, A.H.3    Mutha, S.4
  • 42
    • 84924104313 scopus 로고    scopus 로고
    • Health literacy: Towards system level solutions
    • Greenhalgh T. Health literacy: towards system level solutions. BMJ 2015; 350: h1026.
    • (2015) BMJ , vol.350 , pp. h1026
    • Greenhalgh, T.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.