A group learning curve model with and without worker turnover

Journal of Modelling in Management

Volumn 9, Issue 2, 2014, Pages 179-199

  Glock, Christoph H ^a   Jaber, Mohamad Y ^b  

^a DARMSTADT UNIVERSITY OF TECHNOLOGY   (Germany)

^b RYERSON UNIVERSITY   (Canada)

Author keywords

Group learning; Knowledge management; Knowledge transfer; Learning; Mathematical model; Worker turnover

Indexed keywords

EID: 84954550369     PISSN: 17465664     EISSN: 17465672     Source Type: Journal    
DOI: 10.1108/JM2-05-2013-0018     Document Type: Article

References (69)

1. Alavi, M. and Leidner, D.E. (1999), “Knowledge management systems: issues, challenges, and benefits”, Communications of the Association for Information Systems, Vol. 1 No. 2, pp. 1-31.
2. Ambos, B. and Schlegelmilch, B.B. (2004), “The use of international R&D teams: an empirical investigation of selected contingency factors”, Journal of World Business, Vol. 39 No. 1, pp. 37-48.
3. Argote, L. and Epple, D. (1990), “Learning curves in manufacturing”, Science, Vol. 247 No. 4945, pp. 920-924.
4. Argote, L. (1993), “Group and organizational learning curves: individual, system and environmental components”, British Journal of Social Psychology, Vol. 32 No. 1, pp. 31-51.
5. Argote, L., Insko, C.A., Yovetich, N. and Romero, A.A. (1995), “Group learning curves: the effects of turnover and task complexity on group performance”, Journal of Applied Social Psychology, Vol. 25 No. 6, pp. 512-529.
6. Badiru, A.B. (1992), “Computational survey of univariate and bivariate learning curve models”, IEEE Transactions on Engineering Management, Vol. 39 No. 2, pp. 176-188.
7. Badiru, A.B. (1995), “Multivariate analysis of the effect of learning and forgetting on product quality”, International Journal of Production Research, Vol. 33 No. 3, pp. 777-794.
8. Baloff, N. and Becker, S.W. (1968), “A model of group adaptation to problem-solving tasks”, Organizational Behavior and Human Decision Processes, Vol. 3 No. 3, pp. 217-238.
9. Barney, J.B. (1991), “Firm resources and sustained competitive advantage”, Journal of Management, Vol. 17 No. 1, pp. 99-120.
10. Baum, J.A.C. and Ingram, P. (1998), “Survival-enhancing learning in the Manhattan hotel industry, 1898-1980”, Management Science, Vol. 44 No. 7, pp. 996-1016.
11. Bevis, F.W., Finniear, C. and Towill, D.R. (1970), “Prediction of operator performance during learning of repetitive tasks”, International Journal of Production Research, Vol. 8 No. 4, pp. 293-305.
12. Cabrera, E.F. and Cabrera, A. (2005), “Fostering knowledge sharing through people management practices”, International Journal of Human Resource Management, Vol. 16 No. 5, pp. 720-735.
13. Campion, M.A. and Thayer, P.W. (1987), “Job design: approaches, outcomes, and trade-offs”, Organizational Dynamics, Vol. 15 No. 3, pp. 66-79.
14. Caplow, T. (1957), “Organizational size”, Administrative Science Quarterly, Vol. 1 No. 4, pp. 484-505.
15. Cohen, W.M. and Levinthal, D.A. (1990), “Absorptive capacity: a new perspective on learning and innovation”, Administrative Science Quarterly, Vol. 35 No. 1, pp. 128-152.
16. Dar-El, E.M., Ayas, K. and Gilad, I. (1995), “A dual-phase model for the individual learning process in industrial tasks”, IIE Transactions, Vol. 27 No. 3, pp. 265-271.
17. Demsetz, H. (1991), “The theory of the firm revisited”, in Williamson,, O.E., Winter, and S. (Eds), The Nature of the Firm, Oxford University Press, New York, NY, pp. 159-178.
18. Diehl, M. and Stroebe, W. (1987), “Productivity loss in brainstorming groups: toward the solution of a riddle”, Journal of Personality and Social Psychology, Vol. 53 No. 3, pp. 497-509.
19. Edmondson, A.C. (1999), “Psychological safety and learning behavior in work teams”, Administrative Science Quarterly, Vol. 44 No. 2, pp. 350-383.
20. Edmondson, A.C., Dillon, J.R. and Roloff, K.S. (2007), “Three perspectives on team learning: outcome improvement, task mastery, and group process”, The Academy of Management Annals, Vol. 1 No. 1, pp. 269-314.
21. Engeström, Y., Brown, K., Engström, R. and Koistinen, K. (1990), “Organizational forgetting: an activity-theoretic perspective”, in Middleton,, D., Edwards, and D. (Eds), Collective Remembering, Sage, London, pp. 139-168.
22. Foss, N.J., Minbaeva, D.B., Pedersen, T. and Reinholt, M. (2009), “Encouraging knowledge sharing among employees: how job design matters”, Human Resource Management, Vol. 48 No. 6, pp. 871-893.
23. Glock, C.H., Jaber, M.Y. and Zolfaghari, S. (2012), “Production planning for a ramp-up process with learning in production and growth in demand”, International Journal of Production Research, Vol. 50 No. 20, pp. 5707-5718.
24. Grant, R.M. (1996), “Prospering in dynamically-competitive environments: organizational capability as knowledge integration”, Organization Science, Vol. 7 No. 4, pp. 375-387.
25. Greve, H.R. (1999), “Branch systems and nonlocal learning in populations”, in Miner,, A.S., Anderson, and P. (Eds), Population-level learning and industry change, Advances in Strategic Management, JAI Press, Stamford, CT, Vol. 16, 57-80.
26. Grosse, E.H. and Glock, C.H. (2013), “An experimental investigation of learning effects in order picking systems”, Journal of Manufacturing Technology Management, Vol. 24 No. 6, pp. 850-872.
27. Guetzkow, H. and Simon, H.A. (1955), “The impact of certain communication nets upon organization and performance in task-oriented groups”, Management Science, Vol. 1 Nos 3/4, pp. 233-250.
28. Hackett, E.A. (1983), “Application of a set of learning curve models to repetitive tasks”, The Radio and Electronic Engineer, Vol. 53 No. 1, pp. 25-32.
29. Hansen, M.T., Nohria, N. and Tierney, T. (1999), “What’s your strategy for managing knowledge”, Harvard Business Review, Vol. 77 No. 2, pp. 106-116.
30. Harasim, L. (1993), “Collaborating in cyberspace: using computer conferences as a group learning environment”, Interactive Learning Environments, Vol. 3 No. 2.
31. Hinsz, V.B., Tindale, R.S. and Vollrath, D.A. (1997), “The emerging conceptualization of groups as information processors”, Psychological Bulletin, Vol. 121 No. 1, pp. 43-64.
32. Ingram, P. and Simons, T. (2002), “The transfer of experience in groups of organizations: implications for performance and competition”, Management Science, Vol. 48 No. 12, pp. 1517-1533.
33. Inkpen, A.C. (2000), “A note on the dynamics of learning alliances: competition, cooperation, and relative scope”, Strategic Management Journal, Vol. 21 No. 7, pp. 775-779.
34. Jaber, M.Y. (2006), “Learning and forgetting models and their applications”, in Badiru, and A.B. (Ed), Handbook of Industrial and Systems Engineering, CRC/Taylor & Francis, Boca Raton, pp. 30.31-30.27.
35. Jaber, and M.Y. (Ed) (2011), Learning Curves: Theory, Models, and Applications, CRC Press (Taylor & Francis Group), Boca Raton, FL.
36. Jaber, M.Y. and Guiffrida, A. (2004), “Learning curves for processes generating defects requiring reworks”, European Journal of Operational Research, Vol. 159 No. 3, pp. 663-672.
37. Johnson, P.F., Klassen, R.D., Leenders, M.R. and Fearon, H.E. (2002), “Determinants of purchasing team usage in the supply chain”, Journal of Operations Management, Vol. 20 No. 1, pp. 77-89.
38. Kiggundu, M.N. (1981), “Task interdependence and the theory of job design”, Academy of Management Review, Vol. 6 No. 3, pp. 499-508.
39. Kimberly, J.R. (1976), “Organizational size and the structuralist perspective: a review, critique, and proposal”, Administrative Science Quarterly, Vol. 21 No. 4, pp. 571-597.
40. Kogut, B. and Zander, U. (1992), “Knowledge of the firm, combinative capabilities, and the replication of technology”, Organization Science, Vol. 3 No. 3, pp. 383-397.
41. Leavitt, H.J. (1951), “Some effects of certain communication patterns on group performance”, Journal of Abnormal and Social Psychology, Vol. 46 No. 1, pp. 38-50.
42. Lee, D.-J. and Ahn, H.-H. (2007), “Reward systems fir intra-organizational knowledge sharing”, European Journal of Operational Research, Vol. 180 No. 2, pp. 938-956.
43. Lee, F. (1997), “When the going gets tough, do the tough ask for help? Help seeking and power motivation in organizations”, Organizational Behavior and Human Decision Processes, Vol. 72 No. 3, pp. 336-363.
44. Li, Y.-M. and Jhang-Li, J.-H. (2010), “Knowledge sharing in communities of practice: a game theoretic analysis”, European Journal of Operational Research, Vol. 207 No. 2, pp. 1052-1064.
45. Lieberman, M.B. (1987), “The learning curve, diffusion, and competitive strategy”, Strategic Management Journal, Vol. 8 No. 5, pp. 441-452.
46. Lippman, S.A. and Rumelt, R.P. (1982), “Uncertain imitability: an analysis of interfirm differences in efficiency under competition”, The Bell Journal of Economics, Vol. 13 No. 2, pp. 418-438.
47. Loebecke, C., van Fenema, P.C. and Powell, P. (1999), “Co-opetition and knowledge transfer”, The DATA BASE for Advances in Information Systems, Vol. 30 No. 2, pp. 14-25.
48. Mintzberg, H. (1979), The Structuring of Organizations, Prentice-Hall, Englewood Cliffs, NJ.
49. Naim, M.M. and Towill, D.R. (1994), “System dynamics and learning curves”, Proceedings of the 1994 International System Dynamics Conference, Stirling, pp. 164-173.
50. Nandkeolyar, A.M. (2008), “How do teams learn? Shared mental models and transactive memory systems as determinants of team learning and effectiveness”, Thesis, University of Iowa, IA.
51. Nonaka, I. (1994), “A dynamic theory of organizational knowledge creation”, Organization Science, Vol. 5 No. 1, pp. 14-37.
52. Polanyi, M. (1966), The Tacit Dimension, Routledge & Kegan Paul, London.
53. Powell, W.W., Koput, K.W. and Smith-Doerr, L. (1996), “Inter organizational collaboration and the locus of innovation: networks of learning in biotechnology”, Administrative Science Quarterly, Vol. 41 No. 1, pp. 116-145.
54. Reed, R. and de Filippi, R.J. (1999), “Causal ambiguity, barriers to imitation, and sustainable competitive advantage”, Academy of Management Review, Vol. 15 No. 1, pp. 88-102.
55. Ryu, C., Kim, Y.J., Chaudhury, A. and Rao, H.R. (2005), “Knowledge acquisition via three learning processes in enterprise information portals: learning-by-investment, learning-by-doing, and learning-from-others”, MIS Quarterly, Vol. 29 No. 2, pp. 245-278.
56. Sarin, S. and McDermott, C. (2003), “The effect of team leader characteristics on learning, knowledge application, and performance of cross-functional new product development teams”, Decision Sciences, Vol. 34 No. 4, pp. 707-739.
57. Schilling, M.A., Vidal, P., Ployhart, R.E. and Marangoni, A. (2003), “Learning by doing something else: variation, relatedness, and the learning curve”, Management Science, Vol. 49 No. 1, pp. 39-56.
58. Shure, G.H., Rogers, M.S., Larsen, I.M. and Tassone, J. (1962), “Group planning and task effectiveness”, Sociometry, Vol. 25 No. 3, pp. 263-282.
59. Siemsen, E., Roth, A.V. and Balasubramanian, S. (2008), “How motivation, opportunity, and ability drive knowledge sharing: the constraining-factor model”, Journal of Operations Management, Vol. 26 No. 3, pp. 426-445.
60. Sikström, S. and Jaber, M.Y. (2012), “The depletion, power, integration, latency (DPIL) model of spaced and massed repetition”, Computers and Industrial Engineering, Vol. 63 No. 1, pp. 323-337.
61. Szulanski, G. (1996), “Exploring internal stickiness: impediments to the transfer of best practice within the firm”, Strategic Management Journal, Vol. 17 No. S2, pp. 27-43.
62. Tanriverdi, H. and Venkatraman, N. (2005), “Knowledge relatedness and the performance of multi business firms”, Strategic Management Journal, Vol. 26 No. 2, pp. 97-119.
63. Teichner, W.H. and Krebs, M.J. (1974), “Laws of visual choice reaction time”, Psychological Review, Vol. 81 No. 1, pp. 75-98.
64. Wilson, J.M., Goodman, P.S. and Cronin, M.A. (2007), “Group learning”, Academy of Management Review, Vol. 32 No. 4, pp. 1041-1059.
65. Wright, T.P. (1936), “Factors affecting the cost of airplanes”, Journal of the Aeronautical Science, Vol. 3 No. 4, pp. 122-128.
66. Yelle, L.E. (1979), “The learning curve: historical review and comprehensive survey”, Decision Sciences, Vol. 10 No. 2, pp. 302-328.
67. Edmondson, A.C., Winslow, A.B., Bohmer, R.M. and Pisano, G.P. (2003), “Learning how and learning what: effects of tacit and codified knowledge on performance improvement following technology adaption”, Decision Sciences, Vol. 34 No. 2, pp. 197-223.
68. Kilbridge, M. (1962), “A model for industrial learning costs”, Management Science, Vol. 8 No. 4, pp. 516-527.
69. Pisano, G.P., Bohmer, R.M. and Edmondson, A.C. (2001), “Organizational differences in rates of learning: evidence from the adoption of minimally invasive cardiac surgery”, Management Science, Vol. 47 No. 6, pp. 752-768.