-
1
-
-
85139358304
-
-
3rd ed. Abingdon: Radcliffe Medical Press
-
Stewart M, Brown JB, Weston WW, McWhinney I, McWilliam C, Freeman T. Patient-centered medicine: transforming the clinical method. 3rd ed. Abingdon: Radcliffe Medical Press; 2013.
-
(2013)
Patient-centered medicine: transforming the clinical method
-
-
Stewart, M.1
Brown, J.B.2
Weston, W.W.3
McWhinney, I.4
McWilliam, C.5
Freeman, T.6
-
2
-
-
0032213489
-
A systematic review of the literature on patient priorities for general practice care. Part 1: description of the research domain
-
1:STN:280:DyaK1M%2FktVertQ%3D%3D 9823053
-
Wensing M, Jung HP, Mainz J, Olesen F, Grol R. A systematic review of the literature on patient priorities for general practice care. Part 1: description of the research domain. Soc Sci Med. 1998;47:1573-88.
-
(1998)
Soc Sci Med
, vol.47
, pp. 1573-1588
-
-
Wensing, M.1
Jung, H.P.2
Mainz, J.3
Olesen, F.4
Grol, R.5
-
3
-
-
0036791368
-
Empathy and quality of care
-
12389763 1316134
-
Mercer SW, Reynolds WJ. Empathy and quality of care. Br J Gen Pract. 2002;52(Suppl):S9-S12.
-
(2002)
Br J Gen Pract
, vol.52
, pp. S9-S12
-
-
Mercer, S.W.1
Reynolds, W.J.2
-
4
-
-
34247482371
-
Quality in general practice consultations: a qualitative study of the views of patients living in an area of high socio-economic deprivation in Scotland
-
17442123 1857696
-
Mercer SW, Cawston PG, Bikker AP. Quality in general practice consultations: a qualitative study of the views of patients living in an area of high socio-economic deprivation in Scotland. BMC Fam Pract. 2007;8:22.
-
(2007)
BMC Fam Pract
, vol.8
, pp. 22
-
-
Mercer, S.W.1
Cawston, P.G.2
Bikker, A.P.3
-
5
-
-
60049089054
-
Analyzing the "nature" and "specific" effectivesness of clinical empathy: a theoretical overview and contribution towards a theory-based research agenda
-
Neumann M, Bensing J, Mercer S, Ernstmann N, Ommen O, Pfaff H. Analyzing the "nature" and "specific" effectivesness of clinical empathy: a theoretical overview and contribution towards a theory-based research agenda. Pat Educ Couns. 2009;74:339-46.
-
(2009)
Pat Educ Couns
, vol.74
, pp. 339-346
-
-
Neumann, M.1
Bensing, J.2
Mercer, S.3
Ernstmann, N.4
Ommen, O.5
Pfaff, H.6
-
6
-
-
10444236382
-
Effect on health-related outcomes of interventions to alter the interaction between patients and practitioners: a systematic review of trials
-
15576546 1466743
-
Griffin SJ, Kinmonth AL, Veltman MW, Gillaard S, Grant J, Stewart M. Effect on health-related outcomes of interventions to alter the interaction between patients and practitioners: a systematic review of trials. Ann Fam Med. 2004;2:595-608.
-
(2004)
Ann Fam Med
, vol.2
, pp. 595-608
-
-
Griffin, S.J.1
Kinmonth, A.L.2
Veltman, M.W.3
Gillaard, S.4
Grant, J.5
Stewart, M.6
-
7
-
-
84870542943
-
A systematic review of the associations between empathy measures and patient outcomes in cancer care
-
22238060
-
Lelorain S, Brédart A, Dolbeault S, Sultan S. A systematic review of the associations between empathy measures and patient outcomes in cancer care. Psychooncology. 2012;21(12):1255-64.
-
(2012)
Psychooncology
, vol.21
, Issue.12
, pp. 1255-1264
-
-
Lelorain, S.1
Brédart, A.2
Dolbeault, S.3
Sultan, S.4
-
8
-
-
24644439144
-
A pilot prospective study on consultation and relational empathy, patient enablement, and health changes over 12 months in patients going to the Glasgow Homoeopathic hospital
-
Bikker AP, Mercer SW, Reilly D. A pilot prospective study on consultation and relational empathy, patient enablement, and health changes over 12 months in patients going to the Glasgow Homoeopathic hospital. J Alt Comp Med. 2005;11(4):591-600.
-
(2005)
J Alt Comp Med
, vol.11
, Issue.4
, pp. 591-600
-
-
Bikker, A.P.1
Mercer, S.W.2
Reilly, D.3
-
9
-
-
84856592100
-
Patient enablement requires physician empathy: a cross-sectional study of general practice consultations in areas of high and low socioeconomic deprivation in Scotland
-
22316293 3329411
-
Mercer SW, Jani B, Wong SY, Watt GCM. Patient enablement requires physician empathy: a cross-sectional study of general practice consultations in areas of high and low socioeconomic deprivation in Scotland. BMC Fam Pract. 2012;13:6.
-
(2012)
BMC Fam Pract
, vol.13
, pp. 6
-
-
Mercer, S.W.1
Jani, B.2
Wong, S.Y.3
Watt, G.C.M.4
-
10
-
-
33748321010
-
Practitioner empathy, patient enablement and health outcomes: a prospective study of acupuncture patients
-
Price S, Mercer SW, MacPherson H. Practitioner empathy, patient enablement and health outcomes: a prospective study of acupuncture patients. Patient Educ and Couns. 2006;63(1-2):239-45.
-
(2006)
Patient Educ and Couns
, vol.63
, Issue.1-2
, pp. 239-245
-
-
Price, S.1
Mercer, S.W.2
MacPherson, H.3
-
11
-
-
67650813025
-
Practitioner empathy and the duration of the common cold
-
19582635 2720820
-
Rakel DP, Hoeft TJ, Barrett BP, Chewning BA, Craig BM, Min Niu MS. Practitioner empathy and the duration of the common cold. Fam Med. 2009;41(7):494-501.
-
(2009)
Fam Med
, vol.41
, Issue.7
, pp. 494-501
-
-
Rakel, D.P.1
Hoeft, T.J.2
Barrett, B.P.3
Chewning, B.A.4
Craig, B.M.5
Min Niu, M.S.6
-
12
-
-
33645747290
-
CQI-2: a new measure of holistic, interpersonal care in primary care consultations
-
16611514 1832233
-
Mercer SW, Howie JGR. CQI-2: a new measure of holistic, interpersonal care in primary care consultations. BJGP. 2006;56(525):262-8.
-
(2006)
BJGP
, vol.56
, Issue.525
, pp. 262-268
-
-
Mercer, S.W.1
Howie, J.G.R.2
-
13
-
-
53049101727
-
General practitioner empathy, patient enablement, and patient-reported outcomes in primary care in an area of high socio-economic deprivation in Scotland: a pilot prospective study using structural equation modelling
-
Mercer SW, Neumann M, Wirtz W, Fitzpatrick B, Vojt G. General practitioner empathy, patient enablement, and patient-reported outcomes in primary care in an area of high socio-economic deprivation in Scotland: a pilot prospective study using structural equation modelling. Patient Educ Couns. 2008;73(2):40-245.
-
(2008)
Patient Educ Couns
, vol.73
, Issue.2
, pp. 40-245
-
-
Mercer, S.W.1
Neumann, M.2
Wirtz, W.3
Fitzpatrick, B.4
Vojt, G.5
-
14
-
-
56049112378
-
Measurement of empathy in nursing research: systematic review
-
19146512
-
Yu J, Kirk M. Measurement of empathy in nursing research: systematic review. J Adv Nurs. 2008;64(5):440-54.
-
(2008)
J Adv Nurs
, vol.64
, Issue.5
, pp. 440-454
-
-
Yu, J.1
Kirk, M.2
-
18
-
-
52949140776
-
-
Accessed 19 Jan 2015
-
Nursing & Midwifery Council. The Code. 2008. http://www.nmc-uk.org/Documents/Standards/The-code-A4-20100406.pdf Accessed 19 Jan 2015.
-
(2008)
The Code
-
-
-
19
-
-
84876749702
-
-
Accessed 19 Jan 2015
-
British Medical Council. Good Medical Practice. 2013. http://www.gmc-uk.org/guidance/good-medical-practice.asp Accessed 19 Jan 2015.
-
(2013)
Good Medical Practice
-
-
-
20
-
-
0034579160
-
Defining quality of care
-
1:STN:280:DC%2BD3crhtl2gsg%3D%3D 11072882
-
Campbell SM, Roland MO, Buetow S. Defining quality of care. Soc Sci Med. 2000;51:1611-25.
-
(2000)
Soc Sci Med
, vol.51
, pp. 1611-1625
-
-
Campbell, S.M.1
Roland, M.O.2
Buetow, S.3
-
21
-
-
10644289278
-
The development and preliminary validation of the Consultation and Relational Empathy (CARE) Measure: an empathy-based consultation process measure
-
15528286
-
Mercer SW, Watt GCM, Maxwell M, Heaney DH. The development and preliminary validation of the Consultation and Relational Empathy (CARE) Measure: an empathy-based consultation process measure. Fam Pract. 2004;21(6):699-705.
-
(2004)
Fam Pract
, vol.21
, Issue.6
, pp. 699-705
-
-
Mercer, S.W.1
Watt, G.C.M.2
Maxwell, M.3
Heaney, D.H.4
-
22
-
-
19744378866
-
Relevance and performance of the Consultation and Relational Empathy (CARE) Measure in general practice
-
15772120 F
-
Mercer SW, McConnachie A, Maxwell M, Heaney DH, Watt GCM. Relevance and performance of the Consultation and Relational Empathy (CARE) Measure in general practice. Fam Pract. 2005;22(3):328-34. F.
-
(2005)
Fam Pract
, vol.22
, Issue.3
, pp. 328-334
-
-
Mercer, S.W.1
McConnachie, A.2
Maxwell, M.3
Heaney, D.H.4
Watt, G.C.M.5
-
23
-
-
35748951308
-
Determinants and patient-reported long-term outcomes of physician empathy in oncology: a structural equation modelling approach
-
17851016
-
Neumann M, Wirtz M, Bollschweiler E, Mercer SW, Warm M, Wolf J, et al. Determinants and patient-reported long-term outcomes of physician empathy in oncology: a structural equation modelling approach. Patient Educ Couns. 2007;69(1-3):63-75.
-
(2007)
Patient Educ Couns
, vol.69
, Issue.1-3
, pp. 63-75
-
-
Neumann, M.1
Wirtz, M.2
Bollschweiler, E.3
Mercer, S.W.4
Warm, M.5
Wolf, J.6
-
24
-
-
70349532760
-
Reliability and validity of the Chinese version of the CARE Measure in a primary care setting in Hong Kong
-
19587027
-
Fung C, Hua A, Tam L, Mercer SW. Reliability and validity of the Chinese version of the CARE Measure in a primary care setting in Hong Kong. Fam Pract. 2009;26(5):398-406.
-
(2009)
Fam Pract
, vol.26
, Issue.5
, pp. 398-406
-
-
Fung, C.1
Hua, A.2
Tam, L.3
Mercer, S.W.4
-
25
-
-
55049125791
-
Validity and reliability of the CARE Measure in secondary care
-
Mercer SW, Murphy DJ. Validity and reliability of the CARE Measure in secondary care. Clin Gov. 2008;13:261-83.
-
(2008)
Clin Gov
, vol.13
, pp. 261-283
-
-
Mercer, S.W.1
Murphy, D.J.2
-
26
-
-
43149087337
-
Capturing patients' views on communication with anaesthetists: the CARE Measure
-
Mercer SW, Hatch DJ, Murray A, Murphy DJ, Eva HW. Capturing patients' views on communication with anaesthetists: the CARE Measure. Clin Gov. 2008;13(2):128-37.
-
(2008)
Clin Gov
, vol.13
, Issue.2
, pp. 128-137
-
-
Mercer, S.W.1
Hatch, D.J.2
Murray, A.3
Murphy, D.J.4
Eva, H.W.5
-
27
-
-
84893368236
-
Validity and reliability of the Japanese version of the CARE Measure in a general medicine outpatient setting
-
24115011
-
Aomatsu M, Abe H, Yasui H, Suzuki T, Sato J, Ban N, et al. Validity and reliability of the Japanese version of the CARE Measure in a general medicine outpatient setting. Fam Pract. 2014;31(1):118-26l.
-
(2014)
Fam Pract
, vol.31
, Issue.1
, pp. 118l-126l
-
-
Aomatsu, M.1
Abe, H.2
Yasui, H.3
Suzuki, T.4
Sato, J.5
Ban, N.6
-
28
-
-
0031953006
-
A comparison of a Patient Enablement Instrument (PEI) against two established satisfaction scales as outcome measure of primary care consultations
-
1:STN:280:DyaK1c3ntlGnsA%3D%3D 9613486
-
Howie JGR, Heaney DJ, Maxwell M, Walker JJ. A comparison of a Patient Enablement Instrument (PEI) against two established satisfaction scales as outcome measure of primary care consultations. Fam Pract. 1998;15(2):165-71.
-
(1998)
Fam Pract
, vol.15
, Issue.2
, pp. 165-171
-
-
Howie, J.G.R.1
Heaney, D.J.2
Maxwell, M.3
Walker, J.J.4
-
29
-
-
84945176366
-
-
Accessed 11 March 2015
-
Brennan R. urGENOVA http://www.education.uiowa.edu/centers/casma/computer-programs. Accessed 11 March 2015.
-
urGENOVA
-
-
Brennan, R.1
-
30
-
-
84894226906
-
-
Accessed 11 March 2015
-
Bloch R, Norman N. 2011. G String IV http://fhsperd.mcmaster.ca/g_string/download/g_string-4-manual-611.pdf Accessed 11 March 2015.
-
(2011)
G String IV
-
-
Bloch, R.1
Norman, N.2
-
32
-
-
82455167955
-
A systematic review of the reliability of objective structured clinical examination scores
-
Brannick MT, Erol-Korkmaz HT, Prewett M. A systematic review of the reliability of objective structured clinical examination scores. Med Educ. 2005;45:1181-9.
-
(2005)
Med Educ
, vol.45
, pp. 1181-1189
-
-
Brannick, M.T.1
Erol-Korkmaz, H.T.2
Prewett, M.3
-
33
-
-
80255123399
-
The effect of patient feedback on physicians' consultation skills: a systematic review
-
Reinders ME, Ryan BL, Blankenstein AH, van der Horst HE, Stewart MA, van Marwijk HW. The effect of patient feedback on physicians' consultation skills: a systematic review. AcadMed. 2011;86:1426-36.
-
(2011)
AcadMed
, vol.86
, pp. 1426-1436
-
-
Reinders, M.E.1
Ryan, B.L.2
Blankenstein, A.H.3
Van Der Horst, H.E.4
Stewart, M.A.5
Van Marwijk, H.W.6
-
35
-
-
84871237736
-
Connecting, assessing, responding and empowering (CARE): a universal approach to person-centred, empathic healthcare encounters
-
Bikker AP, Mercer SW, Cotton P. Connecting, assessing, responding and empowering (CARE): a universal approach to person-centred, empathic healthcare encounters. Educ Primary Care. 2012;23(6):454-7.
-
(2012)
Educ Primary Care
, vol.23
, Issue.6
, pp. 454-457
-
-
Bikker, A.P.1
Mercer, S.W.2
Cotton, P.3
-
36
-
-
84945196857
-
Enhancing empathy in healthcare: mixed-method evaluation of a pilot project implementing the CARE Approach in primary and community care settings in Scotland
-
doi: 10.1186/s40639-014-0006-8
-
Fitzgerald NM, Heywood S, Bikker AP, Mercer SW. Enhancing empathy in healthcare: mixed-method evaluation of a pilot project implementing the CARE Approach in primary and community care settings in Scotland. J Compassionate Health Care. 2014;1:6. doi: 10.1186/s40639-014-0006-8.
-
(2014)
J Compassionate Health Care
, vol.1
, pp. 6
-
-
Fitzgerald, N.M.1
Heywood, S.2
Bikker, A.P.3
Mercer, S.W.4
|