Motivating metrics for household water-use feedback

Resources, Conservation and Recycling

Volumn 103, Issue , 2015, Pages 29-46

  Liu, Ariane ^a   Giurco, Damien ^a   Mukheibir, Pierre ^a  

^a UNIVERSITY OF TECHNOLOGY SYDNEY   (Australia)

Author keywords

Behaviour change; End use analysis; Household water conservation; Smart water metering; Sustainable water; Water use feedback

Indexed keywords

CLIMATE CHANGE; INFORMATION USE; MOTIVATION; POPULATION STATISTICS; WATER MANAGEMENT; WATER METERS; WATER SUPPLY;

BEHAVIOUR CHANGES; END USE ANALYSIS; SUSTAINABLE WATER; WATER METERING; WATER USE;

WATER CONSERVATION;

FUTURE PROSPECT; HOUSEHOLD SURVEY; SUSTAINABILITY; WATER INDUSTRY; WATER MANAGEMENT; WATER SUPPLY; WATER USE;

ADULT; AGED; ARTICLE; AUSTRALIA; BEHAVIOR CHANGE; COMPARATIVE STUDY; CONCEPTUAL FRAMEWORK; CONSUMER ATTITUDE; CONTROLLED STUDY; COST CONTROL; ENERGY CONSERVATION; FEMALE; HOUSEHOLD; HUMAN; INFORMATION; INFORMATION SERVICE; MALE; MIDDLE AGED; MOTIVATION; MOTIVATIONAL INTERVIEWING; QUALITY CONTROL; SANITATION; SMART WATER METERING; SOCIOECONOMICS; SUSTAINABLE WATER; TELEPHONE INTERVIEW; WATER MANAGEMENT; WATER USE; WATER USE FEEDBACK;

AUSTRALIA; NEW SOUTH WALES;

EID: 84938881558     PISSN: 09213449     EISSN: 18790658     Source Type: Journal    
DOI: 10.1016/j.resconrec.2015.05.008     Document Type: Article

References (66)

1. W. Abrahamse, L. Steg, C. Vlek, and T. Rothengatter A review of intervention studies aimed at household energy conservation J. Environ. Psychol. 25 3 2005 273 291
2. R. Aisa, and G. Larramona Household water saving: Evidence from Spain Water Resour. Res. 48 12 2012 W12522
3. C.K. Aitken, A. McMahon, A.J. Wearing, and B.L. Finlayson Residential Water Use: Predicting and Reducing Consumption J. Appl. Soc. Psychol. 24 2 1994 136 158
4. M. Anda, J. Brennan, and E. Paskett Combining smart metering infrastructure and a behavioural change program for residential water efficiency: results of a trial in the southern suburbs of Perth, Western Australia Water J. Aust. Water Assoc. 40 5 2013 66 72
5. I. Ajzen The theory of planned behavior Organ. Behav. Hum. Decis. Process. 50 2 1991 179 211
6. Beal C, Flynn J.; 2014. The 2014 Review of Smart Metering and Intelligent Water Networks in Australia & New Zealand.
7. Beal, C.D.; Flynn, J.; 2015. Toward the digital water age: survey and case studies of Australian water utility smart-metering programs. Util Policy. 32, 29-37.
8. C.D. Beal, R.A. Stewart, and K. Fielding A novel mixed method smart metering approach to reconciling differences between perceived and actual residential end use water consumption J. Clean Prod. 60 2013 116 128
9. T. Boyle, D. Giurco, P. Mukheibir, A. Liu, C. Moy, S. White, and et al. Intelligent metering for urban water: a review Water 5 3 2013 1052 1081
10. T.C. Britton, R.A. Stewart, and K.R. O'Halloran Smart metering: Enabler for rapid and effective post meter leakage identification and water loss management J. Clean Prod. 54 2013 166 176
11. R. Cardell-Oliver Water use sig patterns for analyzing household consumption using medium resolution meter data Water Resour Res. 49 12 2013 WR014458
12. D.R. Carlson, H.S. Matthews, and M. Bergés One size does not fit all: averaged data on household electricity is inadequate for residential energy policy and decisions Energy Build. 64 2013 132 144
13. B.J. Carragher, R.A. Stewart, and C.D. Beal Quantifying the influence of residential water appliance efficiency on average day diurnal demand patterns at an end use level: a precursor to optimised water service infrastructure planning Resour. Conserv. Recycl. 62 2012 81 90
14. R.B. Cialdini, R.R. Reno, and C.A. Kallgren A focus theory of normative conduct: recycling the concept of norms to reduce littering in public places J. Personal Soc. Psychol. 58 6 1990 1015 1026
15. V. Corral-Verdugo A structural model of proenvironmental competency Environ. Behav. 34 4 2002 531 549
16. V. Corral-Verdugo, M. Frías-Armenta, C.O. Tapia-Fonllem, and B.S. Fraijo-Sing Protecting natural resources: psychological and contextual determinants of freshwater conservation S.D. Clayton, Oxford Handb Environ Conserv Psychol 2012 Oxford University Press New Yok, NY 581-597
17. Denscombe, M.; 2010. The Good Research Guide for Small-Scale Social Research Projects. 1st Ed.; Open University Press, Maidenhead.
18. C. Doolan Smart Metering Residential Project 2008-2010 2010 Sydney Water Parramatta, NSW
19. Egan, C.; 1999. Graphical displays and comparative energy information: What do people understand and prefer? Proc ECEEE Summer Study 1999 Energy Effic CO2 Reduct Dimens Soc Chall. European Council for an Energy Efficient Economy. 2-12.
20. Egan, C.; Kempton, W.; Eide, A.; Lord, D.; Payne, C.; 1996. How customers interpret and use comparative graphics of their energy use. Proc ACEEE 1996 Summer Study Energy Effic Build. Berkeley, CA.: American Council for an Energy Efficient Economy. p. 39-45.
21. Erickson, T, Podlaseck, M.E.; Sahu, S.; Dai, J.D.; Chao, T.; Naphade, M.; 2012. The Dubuque Water Portal: Evaluation of the uptake, use and impact of residential water consumption feedback. CHI 2012, May 5-10, 2012, Austin Texas, USA. ACM 2012. 675-84.
22. K.S. Fielding, S. Russell, A. Spinks, and A. Mankad Determinants of household water conservation: the role of demographic, infrastructure, behavior, and psychosocial variables Water Resour. Res. 48 10 2012 W10510
23. K.S. Fielding, A. Spinks, S. Russell, R. McCrea, R. Stewart, and J. Gardner An experimental test of voluntary strategies to promote urban water demand management J. Environ. Manage. 114 2013 343 351
24. Fischer, C.; 2008. Feedback on household electricity consumption: a tool for saving energy? Energy Effic. 1, 79-104.
25. Froehlich, J.; 2009. Promoting Energy Efficient Behaviors in the Home through Feedback: The Role of Human-Computer Interaction. DUB Institute, Department of Computer Science and Engineering, University of Washington, Seattle, WA.
26. Froehlich, J.; Findlater, L.; Ostergren, M.; Ramanathan, S.; Peterson, J.; Wragg, I.; et al. 2012 The design and evaluation of prototype eco-feedback displays for fixture-level water usage data. CHI 2012, May 5-10, Austin Texas, USA.
27. E.S. Geller The challenge of increasing proenvironmental behavior R.G. Bechtel, A. Churchman, Handbook of Environmental Psychology 2002 Wiley New York 525-540
28. D. Giurco, S. White, and R. Stewart Smart metering and water end-use data: conservation benefits and privacy risks Water 2 3 2010 461 467
29. Goldman, C.; Eide, A,. Iyer, M.; Mindi, F.; Scheer, R.; 1996. Impact of Information and Communications Technologies on Residential Customer Energy Services. Rep LBNL-39015, Lawrence Berkeley Natl. Lab. Berkeley, California.
30. N.J. Goldstein, R.B. Cialdini, and V. Griskevicius A room with a viewpoint: using social norms to motivate environmental conservation in hotels J. Consum. Res. 35 3 2008 472 482
31. Grafton, R.Q.; Ward, M.B.; To H, Kompas, T.; 2011. Determinants of residential water consumption: Evidence and analysis from a 10-country household survey. Water Resour Res. 47 (8) W08537.
32. A.R. Herzog, and J.G. Bachman Effects of questionnaire length on response quality Public Opin. Q. 45 1981 549 559
33. Hill, T.; 2011. The smart grid for water. Water Effic. May/June, 50-51.
34. A. Hurlimann, S. Dolnicar, and P. Meyer Understanding behaviour to inform water supply management in developed nations - a review of literature, conceptual model and research agenda J. Environ. Manage. 91 1 2009 47 56
35. IBM, 2012. IBM SPSS Statistics for Windows. Chicago: IBM Corp.
36. Jenkins, S.; Storey, M.; 2012. What customers really want - findings of a value segmentation study. Proc. Ozwater Conf. Sydney, NSW, AWA.
37. J.C. Joo, H.J. Oh, H. Ahn, C.H. Ahn, S. Lee, and K. Ko Field application of waterworks automated meter reading systems and analysis of household water consumption Desalin Water Treat. 54 2014 1401-9
38. D. Kahneman, and A. Tversky Choices, values and frames Am Psychol. 39 2 1984 341 350
39. S. Karjalainen Consumer preferences for feedback on household electricty consumption Energy Build. 43 2011 458 467
40. A. Kollmuss, and J. Agyeman Mind the gap: why do people act environmentally and what are the barriers to pro-environmental behaviour? Environ. Educ. Res. 8 3 2002 239 260
41. A. Laskey, and O. Kavazovic Opower Energy efficiency through behavioural science and technology. XRDS Crossroads ACM Mag Students. 17 4 2011 47 51
42. Liu, A.; Giurco, D.; Mukheibir, P.; 2015. Urban water conservation through customised water and end-use information. J. Clean. Prod.
43. A. Liu, D. Giurco, P. Mukheibir, and G. Watkins Smart metering and billing: Information to guide household water consumption Water J. Aust. Water Assoc. 40 5 2013 73 77
44. Livgard, E.F.; 2010. Electricity customers' attitudes towards smart metering. IEEE Int Symp Ind Electron. IEEE, Bari, Italy, 2519-2523.
45. Lord, D.; Kempton, W.; Rashkin, S.; Wilson, A.; Egan, C.; Eide, A.; et al. 1995. Energy Star Billing: Innovative billing options for the residential sector. Proc 1996 ACEEE Summer Study Energy Effic Build. Berkeley, CA.: American Council for an Energy Efficient Economy. 137-43.
46. Mayer, P.W.; Deoreo, W.B.; Iadarola, C.; 2000. Water use in new single-family housing in the City of Westminster, Colorado. City of Westminster, CO.
47. K. Nguyen, H. Zhang, and R.A. Stewart Development of an intelligent model to categorise residential water end use events J. Hydro-Environ. Res. 7 3 2013 182 201
48. M. De Oliver Attitudes and inaction: a case study of the manifest demographics of urban water conservation Environ. Behav. 31 3 1999 372 394
49. B. Randolph, and P. Troy Attitudes to conservation and water consumption Environ. Sci. Policy 11 5 2008 Aug 441 455
50. K. Rathnayaka, S. Maheepala, B. Nawarathna, B. George, H. Malano, M. Arora, and et al. Factors affecting the variability of household water use in Melbourne, Australia Resour. Conserv. Recycl. 92 2014 85 94
51. S. Roberts, H. Humphries, and V. Hyldon Consumer Preferences for Improving Energy Consumption Feedback 2004 Bristol
52. Rossiter, J.R.; 2008. Content validity of measures of abstract constructs in management and organizational research. Br. J. Manage. 2008, 19 (4) 380-8.
53. S. Russell, and K. Fielding Water demand management research: a psychological perspective Water Resour. Res. 46 2010 W05302
54. T. Samara Design Elements A Graphic Style Manual 2007 Rockport Publishers Gloucester, MA
55. P.W. Schultz, A. Messina, G. Tronu, E.F. Limas, R. Gupta, and M. Estrada Personalized normative feedback and the moderating role of personal norms: a field experiment to reduce residential water consumption Environ. Behav. 2014 1 25
56. Skinner, C.S.; Campbell, M.K.; Rimer, B.K.; Curry, S.; Prochaska, J.O.; 1999. How effective is tailored print communiation? Ann. Behav. Med. 21(4), 290-8.
57. Smiciklas, M.; 2012. The Power of Infographics: Using Pictures to Communicate and Connect with your Audiences. In: Wiegand, G.; (Ed.). Indianapolis, IN. Pearson Education, Inc.
58. Strengers, Y.; 2011. Designing eco-feedback systems for everyday life. CHI 2011, May 7-12, 2011, Vancouver, BC, Canada. ACM. 2135-2144.
59. Y. Strengers Negotiating everyday life: the role of energy and water consumption feedback J. Consum. Cult. 11 3 2011 319 338
60. A.H. Tangari, and R.J. Smith How the temporal framing of energy savings influences consumer product evaluations and choice Psychol. Mark. 29 4 2012 198 208
61. Tufte, E.R.; 1990. Envisioning Information. Cheshire, CT. Graphics Press.
62. I. Vassileva, M. Odlare, F. Wallin, and E. Dahlquist The impact of consumers' feedback preferences on domestic electricity consumption Appl. Energy. 93 2012 575 582
63. B. Wetherall Final Report of the Eco-Pioneer Pilot Program 2008 Heatherton South East Water
64. D.K. Whynes, E.J. Frew, and J.L. Wolstenhome Willingness-to-pay and demand curves: a comparison of results obtained using different elicitation formats Int. J. Health Care Finance Econ. 5 2005 369 386
65. R.M. Willis, R.A. Stewart, K. Panuwatwanich, S. Jones, and A. Kyriakides Alarming visual display monitors affecting shower end use water and energy conservation in Australian residential households Resour. Conserv. Recycl. 54 12 2010 1117-27
66. G. Wood, and M. Newborough Energy-use information transfer for intelligent homes: Enabling energy conservation with central and local displays Energy Build. 39 4 2007 495 503