The experience of learning to speak up: A narrative inquiry on newly graduated registered nurses

Journal of Clinical Nursing

Volumn 24, Issue 13-14, 2015, Pages 1837-1848

  Law, Bernice Yee Shui ^a   Chan, Engle Angela ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Assertiveness; Communication; Experiential learning; Hong kong; Mentorship; Narrative; New graduate nurse; Patient safety

Indexed keywords

HUMAN; INTERPERSONAL COMMUNICATION; LEARNING; NURSING EDUCATION; PATIENT SAFETY; TEACHER;

COMMUNICATION; EDUCATION, NURSING, GRADUATE; HUMANS; LEARNING; MENTORS; PATIENT SAFETY;

EID: 84931955152     PISSN: 09621067     EISSN: 13652702     Source Type: Journal    
DOI: 10.1111/jocn.12805     Document Type: Article

References (35)

1. Attree M (2007) Factors influencing nurses' decisions to raise concerns about care quality. Journal of Nursing Management 15, 392-402.
2. Bell JA (2013) Five generations in the nursing workforce. Journal for Nurses in Professional Development 29, 205-210.
3. Benner P (1991) The role of experience, narrative, and community in skilled ethical comportment. Advances in Nursing Science 14, 1-21.
4. Clandinin DJ & Connelly FM (2000) Narrative Inquiry: Experience and Story in Qualitative Research. Jossey-Bass Publishers, San Francisco, CA.
5. Coopamah PV & Khan EU (2011) Implications of Confucian learning on nurse education in the UK: a discussion. Nurse Education Today 31, 43-47.
6. Cooperrider DL (1986) Appreciative Inquiry: Toward a Methodology for Understanding and Enhancing Organizational Innovation. Unpublished Doctoral of Philosophy, Case Western Reserve University, Cleveland, OH.
7. Creswell JW (2007) Qualitative Inquiry and Research Design: Choosing among Five Approaches. Sage Publications, Thousand Oaks, CA.
8. Darling LAW (2007) Discover Your Mentoring Mosaic: A Guide to Enhanced Mentoring. Booklocker.com, Incorporated, United States of America.
9. Dewey J (1938) Experience and Education. Collier, New York, NY.
10. Fawcett T(J)N & Rhynas SJ (2014) Re-finding the 'human side' of human factors in nursing: helping student nurses to combine person-centred care with the rigours of patient safety. Nurse Education Today 34, 1238-1241.
11. Gardner H, Csikszentmihalyi M & Damon W (2001) Good Work: When Excellence and Ethics Meet. Basic Books, New York, NY.
12. Garon M (2006) The positive face of resistance: nurses relate their stories. The Journal of Nursing Administration 36, 249-258.
13. Gray M (2010) Optimal management of incontinence-associated dermatitis in the elderly. American Journal of Clinical Dermatology 11, 201-210.
14. Hayes LJ, O'Brien-Pallas L, Duffield C, Shamian J, Buchan J, Hughes F, Laschinger HKS & North N (2012) Nurse turnover: a literature review - an update. International Journal of Nursing Studies 49, 887-905.
15. Hendricks JM & Cope VC (2013) Generational diversity: what nurse managers need to know. Journal of Advanced Nursing 69, 717-725.
16. Hospital Authority (2010, May 27) Career Progression Model for Nurses. Available at: http://www.ha.org.hk/haho/ho/cad_bnc/AOM-P696.pdf (accessed 5 September 2010).
17. Hospital Authority (2014) Hospital Authority Quality and Risk Management Annual Report 2012-2013. Available at: http://www.ha.org.hk/haho/ho/psrm/QRM201213.pdf (accessed 18 July 2014).
18. Jeong H, Pham JC, Kim M, Engineer C & Pronovost PJ (2012) Major cultural-compatibility complex: considerations on cross-cultural dissemination of patient safety programmes. British Medical Journal Quality & Safety 21, 612-615.
19. Johnson HL & Kimsey D (2012) Patient safety: break the silence. Association of periOperative Registered Nurses Journal 95, 591-601.
20. MacIntyre AC (1984) After Virtue: A Study in Moral Theory. University of Notre Dame Press, Notre Dame, IN.
21. Maxfield D, Grenny J, Lavandero RL & Groah L (2011) The Silent Treatment: Why Safety Tools and Checklists aren't Enough to Save Lives. Available at: http://psnet.ahrq.gov/resource.aspx?resourceID=21435 (accessed 15 July 2014).
22. Morrison EW (2011) Employee voice behavior: integration and directions for future research. The Academy of Management Annals 5, 373-412.
23. Okuyama A, Wagner C & Bijnen B (2014) Speaking up for patient safety by hospital-based healthcare professionals: a literature review. BioMed Central Health Services Research 14, 1-8.
24. Polkinghorne DE (2007) Validity issues in narrative research. Qualitative Inquiry 13, 471-486.
25. Riesenberg LA, Leitzsch J & Little BW (2009) Systematic review of handoff mnemonics literature. American Journal of Medical Quality 24, 196-204.
26. Sammer CE, Lykens K, Singh KP, Mains DA & Lackan NA (2010) What is patient safety culture? A review of the literature. Journal of Nursing Scholarship 42, 156-165.
27. Sayre MM, McNeese-Smith D, Leach LS & Phillips LR (2012) An educational intervention to increase "speaking-up" behaviors in nurses and improve patient safety. Journal of Nursing Care Quality 27, 154-160.
28. Sellman D (2005) Towards an understanding of nursing as a response to human vulnerability. Nursing Philosophy 6, 2-10.
29. Stevens L, Cooper JB, Raemer DB, Schneider RC, Frankel AS, Berry WR & Agnihotri AK (2012) Educational program in crisis management for cardiac surgery teams including high realism simulation. The Journal of Thoracic and Cardiovascular Surgery 144, 17-24.
30. Strauss AL & Corbin JM (1990) Basics of Qualitative Research: Grounded Theory Procedures and Techniques. Sage Publications, Newbury Park, CA.
31. Trajkovski S, Schmied V, Vickers M & Jackson D (2013) Implementing the 4D cycle of appreciative inquiry in health care: a methodological review. Journal of Advanced Nursing 69, 1224-1234.
32. Vaartio H & Leino-Kilpi H (2005) Nursing advocacy-a review of the empirical research 1990-2003. International Journal of Nursing Studies 42, 705-714.
33. Verbeek-van Noord I, de Bruijne MC, Zwijnenberg NC, Jansma EP, van Dyck C & Wagner C (2014) Does classroom-based crew resource management training improve patient safety culture? A systematic review SAGE Open Medicine 2, 1-15, doi:10.1177/2050312114529561.
34. Wolff AC, Pesut B & Regan S (2010) New graduate nurse practice readiness: perspectives on the context shaping our understanding and expectations. Nurse Education Today 30, 187-191.
35. World Health Organization (2011) Patient Safety Curriculum Guide: Multi-professional Edition. Available at: http://whqlibdoc.who.int/publications/2011/9789241501958_eng.pdf?ua=1 (accessed 15 July 2014).