Understanding transnational information systems with supranational governance: A multi-level conflict management perspective

Government Information Quarterly

Volumn 32, Issue 2, 2015, Pages 182-197

  Rukanova, Boriana ^a   Wigand, Rolf T ^b   van Stijn, Eveline ^c   Tan, Yao Hua ^c  

^a VU UNIVERSITY AMSTERDAM   (Netherlands)

^b UNIVERSITY OF ARKANSAS AT LITTLE ROCK   (United States)

^c DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

Conflict; International trade; Multi level analysis; Supranational TIS

Indexed keywords

EID: 84928756904     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2014.12.003     Document Type: Article

References (39)

1. Andersen K.V., Henriksen H.Z., Rasmussen E.B. Re-organizing government using IT: The Danish model. E-government in Europe: Re-booting the state 2007, 103-118. Routledge, London. P.G. Nixon, V.N. Koutrakou (Eds.).
2. Baida Z., Rukanova B., Wigand R.T., Tan Y.H. The story of how Heineken's supply chain benefits from tight collaboration with government. Supply Chain Management Review 2007, 11(8):11-12.
3. Barki H., Hartwick J. Interpersonal conflict and its management in information systems development. MIS Quarterly 2001, 25(2):195-228.
4. Bjørn-Andersen N., Razmerita L., Henriksen H.Z. The streamlining of cross-border taxation using IT - The Danish eExport solution. E-taxation: State & perspectives 2007, 195-206. Trauner Verlag, Linz. J. Makolm, G. Orthofer (Eds.).
5. Bomberg E.E., Peterson J., Stubb A. The European Union: How does it work? 2008, Oxford University Press, New York.
6. Burton-Jones A., Gallivan J. Towards a deeper understanding of systems usage in organizations: A multi-level perspective. MIS Quarterly 2007, 31(4):657-679.
7. Cash J.I., Konsynski B.R. IS redraws competitive boundaries. Harvard Business Review 1985, 63(2):134-142.
8. Cavaye A.L.M. The promises and problems associated with leveraging a strategic information system across European national boundaries. Proceedings of the Third European Conference on Information Systems, Athens, Greece 1995, 379-389.
9. Cavaye A.L.M. Challenges during the development of transnational information systems. Journal of Information Technology 1997, 12:99-106.
10. Cavaye A.L.M. An exploratory study in investigating transnational information systems. Journal of Strategic Information Systems 1998, 7(1):17-35.
11. Cavaye A., Mantelaers P., van de Berg W., Zuurmond A. Towards guidelines for development and management of transnational information systems. AJIS 1998, 5(2):13-21.
12. Damsgaard J., Lyytinen K. Contours of diffusion of electronic data interchange in Finland overcoming technological barriers and collaborating to make it happen. Journal of Strategic Information Systems 1998, 7(4):275-297.
13. DG/TAXUD Electronic customs multi-annual strategic plan (MASP Rev 9), working document 2008, European Commission, Directorate-General, Taxation and Customs Union, Brussels, Belgium.
14. Gregor S. The nature of theory in information systems. Management Information Systems Quarterly 2006, 30(3):611-642.
15. Henriksen H.Z. Performance, pressures, and politics: Motivators for adoption of interorganizational information systems 2002, Samfundslitteratur, Copenhagen.
16. Henriksen H., Rukanova B., Tan Y.H. Pacta Sunt Servanda but where is the agreement? The complicated case of eCustoms. Electronic Government: 7th International Conference, Torino, Italy 2008, 13-24. M. Wimmer, H. Scholl, E. Ferro (Eds.).
17. Iacono S., Wigand R.T. Information technology and industry change: View from an industry level of analysis. Journal of Information Technology 2005, 20(4):211-212.
18. Johnston R.B., Gregor S. A theory of industry-level activity for understanding the adoption of interorganizational systems. European Journal of Information Systems 2000, 9(4):243-251.
19. Johnston H., Vitale M. Creating competitive advantage with interorganizational information systems. Management Information Systems Quarterly 1988, 12(1):153-165.
20. Klein H.K., Myers M.D. A set of principles for conducting and evaluating interpretive field studies in information systems. Management Information Systems Quarterly 1999, 23(1):67-93.
21. Kozlowski S.W.J., Klein K.J. A multilevel approach to theory and research in organizations. Multilevel theory, research, and methods in organizations 2000, 3-90. Jossey-Bass, San Francisco, CA. K.J. Klein, S.W.J. Kozlowski (Eds.).
22. Kumar K., van Dissel H.G. Sustainable collaboration: Managing conflict and cooperation in interorganizational systems. MIS Quarterly 1996, 20(3):279-300.
23. Maldonado E.A., Maitland C.F., Tapia A.H. Collaborative systems development in disaster relief: The impact of multi-level governance. Information Systems Frontiers 2009, 10.1007/s10796-009-9166-z.
24. Mantelaers P., van den Berg W. Transnational information systems: Development and management issues. Advanced topics in global information management 2002, 120-135. Idea Group Publishing. F. Tan (Ed.).
25. Marks G. Structural policy and multi-level governance in the EC. The state of the European community: The Maastricht debate and beyond 1993, 391-411. Lynne Rienner, Boulder, Colorado. A. Cafruny, G. Rosenthal (Eds.).
26. Markus M.L., Steinfield C.W., Wigand R.T., Minton G. Standards, collective action and IS development-Vertical information systems standards in the U.S. home mortgage industry. MIS Quarterly 2006, 30:439-465. (Special Issue on Standards and Standardization).
27. Orlikowski W.J., Baroudi J.J. Studying information technology in organizations: Research approaches and assumptions. Information Systems Research 1991, 2(1):1-28.
28. Putnam L.L., Poole M.S. Conflict and negotiation. Handbook of organizational communication 1987, Sage, Beverly Hills, CA. F.M. Jablin, L.L. Putnam, K.H. Roberts, L.W. Porter (Eds.).
29. Rukanova B., Baida Z., Liu J., van Stijn E., Tan Y., Hofman W., et al. Beer living lab - intelligent data sharing. Accelerating global supply chains with IT-innovation: Lessons from the ITAIDE project 2011, Springer-Verlag, Berlin. Y.H. Tan, N. Bjorn-Andersen, S. Klein, B. Rukanova (Eds.).
30. Rukanova B., Van Stijn E., Henriksen H., Baida Z., Tan Y.H. Understanding the influence of multiple levels of government on the development of inter-organizational systems. European Journal of Information Systems 2009, 18(5):387-408.
31. Schooley B.L., Horan T.A. Towards end-to-end government performance management: Case study of interorganizational information integration in emergency medical services (EMS). Government Information Quarterly 2007, 24(4):755-784.
32. Steinfield C.W., Markus M.L., Wigand R.T. Exploring interorganizational systems at the industry level of analysis: Evidence from the U.S. home mortgage industry. Journal of Information Technology 2005, 20(4):224-233.
33. Accelerating global supply chains with IT-Innovation: Lessons from the ITAIDE project 2011, Springer-Verlag, Berlin. Y.H. Tan, N. Bjorn-Andersen, S. Klein, B. Rukanova (Eds.).
34. Teo H.H., Tan B.C.Y., Wei K.K. Organizational transformation using electronic data interchange: The case of TradeNet in Singapore. Journal of Management Information Systems 1997, 13(4):139-165.
35. Thomas K.W. Conflict and conflict management. Handbook of Industrial and Organizational Psychology 1976, 889-935. Rand Mc McNally, Chicago. M.D. Dunette (Ed.).
36. Thomas K.W. Conflict and conflict management. Journal of Organizational Behavior 1992, 13:265-274.
37. Thomas K.W., Kilmann R.H. Thomas-Kilmann conflict mode instrument 1974, Xicom, Inc., Tuxedo, NY.
38. Walsham G. Interpreting information systems in organizations 1993, John Wiley & Sons, Inc., New York, NY, USA.
39. Wigand R.T., Steinfield C.W., Markus M.L. IT standards choices and industry structure outcomes: The case of the United States home mortgage industry. Journal of MIS 2005, 22(2):165-191.