Internet technology in omani banks - A case of adoption at a slower rate

20th Bled eConference - eMergence: Merging and Emerging Technologies, Processes, and Institutions - Conference Proceedings

Volumn , Issue , 2007, Pages 637-647

  Al Hajri, Salim ^a   Tatnall, Arthur ^b  

^a HIGHER COLLEGE OF TECHNOLOGY   (Oman)

^b VICTORIA UNIVERSITY   (Australia)

Author keywords

Banking industry; Internet banking; Models of technology adoption

Indexed keywords

DEVELOPING COUNTRIES;

BANKING INDUSTRY; DEVELOPED COUNTRIES; ECONOMIC DEVELOPMENT; FINANCIAL SERVICE; INTERNET BANKING; INTERNET TECHNOLOGY; TECHNOLOGY ADOPTION;

INTERNET;

EID: 84926218647     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (31)

1. Ajzen, I. (1991). "The Theory of Planned Behavior." Organizational Behavior and Human Decision Processes 50(2): 179-211.
2. Ajzen, I. and Fishbein, M. (1980). Understanding Attitudes and Predicting Social Behavior. London, Prentice-Hall, Englewood Cliffs.
3. Ajzen, I. and Madden, T. (1986). "Prediction of Goal-Directed Behavior: Attitudes, Intentions, and Perceived Behavioral Control." Journal of Experimental Social Psychology 22: 453-474.
4. Al-Hajri, S. (2005). Internet Technology Adoption in the Banking Industry. Business. Melbourne, Victoria University. PhD thesis.
5. Baskerville, R. L. and Pries-Heje, J. (1998). "Information Technology Diffusion: Building Positive Barriers." European Journal of Information Systems 7(1): 17-28.
6. Bhuian, S. (1997). "Exploring Market Orientation in Banks: An Empirical Examination in Saudi Arabia." The Journal of Services Marketing 11(5): 317-328.
7. Butterfield, J. and Pendegraft, N. (2001). "Analysing Information Systems Investments: A Game - Theoretic Approach." Information Systems Management Summer: 73-82.
8. Cule, P., Schmidt, R., Lyytinen, K. and Keil, M. (2000). "Strategies for Heading off IS Project Failure." Information Systems Management Spring: 65-73.
9. Davis, F. D. (1986). A Technology Acceptance Model for Empirically Testing New End-User Information Systems: Theory and Results. Boston, MIT. PhD thesis.
10. Davis, F. D. (1989). "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology." MIS Quarterly 10(3): 318-340.
11. Davis, F. D., Bagozzi, R. and Warshaw, P. (1989). "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models." Management Science 35(8): 982-1003.
12. Fishbein, M. and Ajzen, I. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Reading, Addison-Wesley.
13. Gefen, D. and Straub, D. (2000). "The Relative Importance of Perceived Ease of Use in IS Adoption: A Study of E-Commerce Adoption." Journal of the Association for Information Systems 1.
14. Jabnoun, N. and Al-Tamimi, H. (2003). "Measuring Perceived Service Quality at UAE Commercial Banks." International Journal of Quality and Reliability Management 20(4): 458-172.
15. Jasimuddin, S. (2004). "Saudi Arabia Banks on the Web." Retrieved 15 November 2004, from www.arraydev.com/commerce/jibc/0103-02.htm.
16. Julian, C. and Ramaseshan, B. (1994). "The Role of Customer-Contact Personnel in the Marketing of a Retail Bank's Services." International Journal of Retail and Distribution Management 22(5): 29-34.
17. Kettinger, W., Grover, V., Guha, S. and Segars, A. (1994). "Strategic Systems Revisited: A Study in Sustainability and Performance." MIS Quarterly 18(1): 31-58.
18. La, K. and Kandampully, J. (2002). "Electronic Retailing and Distribution of Services: Cyber Intermediaries that Serve Customers and Service Providers." Managing Service Quality 12(2): 100-114.
19. McKenzie, J. (2001). Perform or Else: From Discipline to Performance. New York, Routledge.
20. Miles, M. and Huberman, A. (1994). Qualitative Data Analysis: An Expanded Sourcebook. Thousand Oaks, Sage Publications.
21. Moore, G. and Benbasat, I. (1991). "Development of an Instrument to Measure the Perception of Adopting an Information Technology Innovation." Information Systems Research 2(3): 192-222.
22. Oman Telecommunication Company (2002). Annual Book 2002. Muscat, Oman Telecommunication Company.
23. Rashed, J. (2001). Perception Antecedents and Their Impact on User Acceptance of Information Technology, The George Washington University. PhD thesis.
24. Rogers, E. M. (1995). Diffusion of Innovations. New York, The Free Press.
25. Soliman, K. and Janz, B. (2004). "An Exploratory Study to Identify the Critical Factors Affecting the Decision to Establish Internet-based Interorganizational Information Systems." Information and Management 41(6): 697-707.
26. Strauss, A. and Corbin, J. (1990). Basics of Qualitative Research: Grounded Theory Procedures and Techniques. Newbury Park, Sage Publications.
27. Tan, M. and Teo, T. (2000). "Factors Influencing the Adoption of Internet Banking." Journal of the Association for Information Systems 1(5): 1-42.
28. Taylor, S. and Todd, P. (1995). "Understanding Information Technology Usage: A Test of Competing Models." Information Systems Research 6(2): 144-176.
29. Tornatzky, L. and Klein, K. (1982). "Innovation Characteristics and Innovation Adoption Implementation: A Meta-Analysis of Findings." IEEE Transactions on Engineering Management 29(1): 28-45.
30. Venkatesh, V. (1999). "Creation of Favorable User Perceptions: Exploring the Role of Intrinsic Motivation." MIS Quarterly 23(2): 239-260.
31. Venkatesh, V. and Davis, F. (1996). "A Model of the Antecedence of Perceived Ease of Use: Development and Test." Decision Science 27(3): 451-481.