A measurement framework for quality health care for adolescents in hospital

Journal of Adolescent Health

Volumn 55, Issue 4, 2014, Pages 484-490

  Sawyer, Susan M ^a,b,c   Ambresin, Anne Emmanuelle ^a,c   Bennett, Kristina E ^a,c   Patton, George C ^a,b,c  

^a ROYAL CHILDREN'S HOSPITAL   (Australia)

^b UNIVERSITY OF MELBOURNE   (Australia)

^c MURDOCH CHILDREN'S RESEARCH INSTITUTE   (Australia)

Author keywords

Adolescent friendly health care; Adolescents; Experience of care; Indicators; Parents; Patient and family centered care; Quality health care; Youth

Indexed keywords

ADOLESCENT; ADOLESCENT HEALTH; ARTICLE; CHILD HEALTH CARE; CLINICAL PRACTICE; CONCEPTUAL FRAMEWORK; FAMILY CENTERED CARE; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HOSPITAL CARE; HUMAN; PATIENT CARE; PRIORITY JOURNAL; HOSPITAL; HOSPITALIZATION; STANDARDS;

ADOLESCENT; HOSPITALIZATION; HOSPITALS; HUMANS; PATIENT-CENTERED CARE; QUALITY INDICATORS, HEALTH CARE; QUALITY OF HEALTH CARE;

EID: 84926211778     PISSN: 1054139X     EISSN: 18791972     Source Type: Journal    
DOI: 10.1016/j.jadohealth.2014.01.023     Document Type: Article

References (39)

1. Perrin JM, Bloom SR, Gortmaker SL. The increase of childhood chronic conditions in the United States. JAMA 2007;297:2755-9.
2. Tan J, Cox R, Shannon P, Payne D. Adolescent and young adult health in a children's hospital: Everybody's business. J Paediatr Child Health 2009;45: 715-9.
3. Sawyer SM, Drew S, Yeo M, Britto M. Adolescents with a chronic condition: Challenges living, challenges treating. Lancet 2007;369:1481-9.
4. Halpern-Felsher BL, Ozer EM, Millstein SG, et al. Preventive services in a health maintenance organization. How well do pediatricians screen and educate adolescent patients? Arch Pediatr Adolesc Med 2000;154:173-9.
5. Yeo MSM, Bond LM, Sawyer SM. Health risk screening in adolescents: Room for improvement in a tertiary inpatient setting. Med J Aust 2005; 183:427-9.
6. Mangione-Smith R, DeCristofaro AH, Setodji CM, et al. The quality of ambulatory care delivered to children in the United States. N Engl J Med 2007;357:1515-23.
7. American Academy of Pediatrics. Achieving quality health services for adolescents. Pediatrics 2008;121:1263-70.
8. Australian Commission on Safety and Quality in Health Care. National Safety and Quality Health Service Standards. Commonwealth of Australia. 2011.
9. Patient Care Outcomes Research Institute. 2012; Available at: http://www.pcori.org/search/?q=national+initiatives+towards+patient-centred+care. Accessed January 18, 2014.
10. Forrest CB, Simpson L, Clancy C. Child health services research: Challenges and opportunities. JAMA 1997;277:1787-93.
11. Office of the United Nations High Commissioner for Human Rights. Convention on the Rights of the Child (1989). Office of the High Commissioner for Human Rights. Convention on the Rights of the Child (1990). Available at: 193. 194. 138. 190/html/menu3/b/k2crc.htm.
12. Sasse RA, Aroni RA, Sawyer SM, Duncan RE. Confidential consultations with adolescents: An exploration of Australian parents' perspectives. J Adolesc Health 2013;52:786-91.
13. Duncan RE, Jekel M, O'Connell MA, et al. Balancing parental involvement with adolescent friendly health care in teenagers with diabetes. Are we getting it right? J Adolesc Health 2014;55:59-64.
14. Rathert C, Wyrwich MD, Boren SA. Patient-centered care and outcomes: A systematic review of the literature. Med Care Res Rev 2013;70:351-79.
15. Crowley R, Wolfe I, Lock K, McKee M. Improving the transition between paediatric and adult healthcare: A systematic review. Arch Dis Child 2011; 96:548-53.
16. Chassin MR. Galvin RW and the National Roundtable on Health Care Quality. The urgent need to improve health care quality. JAMA 1998;280: 5000-5.
17. Hargreaves DS, Viner RM. Children's and young people's experience of the National Health Service in England: A review of national surveys 2001-2011. Arch Dis Child 2012;97:661-6.
18. Mainz J. Defining and classifying clinical indicators for quality improvement. Int J Qual Health Care 2003;15:523-30.
19. Royal College of Paediatrics and Child Health. Not just a phase - a guide to the participation of children and young people in health services, 2010; Available at: http://www.rcpch.ac.uk/what-we-do/children-and-youngpeoples-participation/publications/not-just-phase/not-just-phase-read. Accessed January 18, 2014.
20. Australian Research Alliance for Children, Youth and NSW Commission for Children and Young People. Involving children and young people in research: ARACY and the NSW Commission for Children and Young People, 2009. Report No.: 9781921352485.
21. World Health Organisation. Adolescent friendly health services: An agenda for change. Geneva, Switzerland: WHO; 2002.
22. Tylee A, Haller DM, Graham T, et al. Youth-friendly primary-care services: How are we doing and what more needs to be done? Lancet 2007;369: 1565-73.
23. Patton GC, Coffey C, Cappa C, et al. Health of the world's adolescents: A synthesis of internationally comparable data. Lancet 2012;379:1665-75.
24. Sawyer SM, Proimos J, Towns SJ. Adolescent friendly health services: What have children's hospitals got to do with it? J Paediatr Child Health 2010;46: 214-6.
25. Ambresin AE, Bennett K, Patton GC, et al. Assessment of youth-friendly health care: A systematic review of indicators drawn from young people's perspectives. J Adolesc Health 2013;52:670-81.
26. Picker Institute. Principles of patient-centred care. Available at: http://pickerinstitute.org/about/picker-principles/.
27. Stewart M. Towards a global definition of patient centred care. BMJ 2001; 322:444-5.
28. Funnell SC. Developing and using a program theory matrix for program evaluation and performance monitoring. New Dir Eval 2000:91-101.
29. Gaston AM, Cottrell DJ, Fullen T. Anexamination of howadolescentecaregiver dyad illness representations relate to adolescents' reported diabetes selfmanagement. Child Care Health Dev 2012;38:513-9.
30. Moore SM, Hackworth NJ, Hamilton VE, et al. Adolescents with Type 1 diabetes: Parental perceptions of child health and family functioning and their relationship to adolescent metabolic control. Health Qual Life Outcomes 2013;11:50.
31. Ford C, Millstein S, Halpern-Felsher B, Irwin C. Influence of physician confidentiality assurances on adolescents' willingness to disclose information and seek future health care. A randomized controlled trial. JAMA 1997;278:1029-34.
32. Sawyer SM, Afifi RA, Bearinger LH, et al. Adolescence: A foundation for future health. Lancet 2012;379:1630-40.
33. Australian Institute of Health and Welfare. Key national indicators of children's health, development and wellbeing. Bulletin no. 20. AIHW cat. no. AUS 53. Canberra: AIHW; 2004.
34. Murray CJ. Towards good practice for health statistics: Lessons from the millenium development goal health indicators. Lancet 2007;369: 862-73.
35. Hargreaves DS, McDonagh JE, Viner RM. Validation of You're Welcome quality criteria for adolescent health services using data from national inpatient surveys in England. J Adolesc Health 2013; 52:50-57.-1.
36. http://www.gov.uk/government/uploads/system/uploads/attachment-data/file/216350/dh-127632.pdf.
37. http://www.walk-the-talk.org.uk/improve-your-service/confidentialitychecklist.aspx.
38. Government of India. Rashtriya Kishor Swasthya Karyakram. Adolescent Health Division, Ministry of Health and Family Welfare, Government of India, 2014.
39. Haller DM, Meynard A, Pejic D, et al. YFHS-WHO+ Questionnaire: Validation of a measure of youth-friendly primary care services. J Adolesc Health 2012;51:422-30.