A novel hybrid decision-making model for determining product position under consideration of dependence and feedback

Applied Mathematical Modelling

Volumn 39, Issue 8, 2015, Pages 2194-2216

  Lin, Chia Li ^a  

^a SHIH CHIEN UNIVERSITY   (Taiwan)

Author keywords

ANP; DEMATEL; Product position; Service system; Vehicles telematics system (VTS); VIKOR

Indexed keywords

AUTOMOBILE MANUFACTURE; BEHAVIORAL RESEARCH; INFORMATION SERVICES; PRODUCT DEVELOPMENT; SALES;

DEMATEL; PRODUCT POSITION; SERVICE SYSTEMS; TELEMATICS SYSTEM; VIKOR;

DECISION MAKING;

EID: 84925879839     PISSN: 0307904X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.apm.2014.10.033     Document Type: Article

References (49)

1. Pace S. The global positioning system: policy issues for an information technology. Space Policy 1996, 12(4):265-275.
2. Zheng P., Ni L. Introduction to smart phone and mobile computing. Smart Phone and Next Generation Mobile Computing 2006, 1-21. Morgan Kaufmann, Burlington.
3. Lechner W., Baumann S. Global navigation satellite systems. Comput. Electron. Agric. 2000, 25(1-2):67-85.
4. Sadoun B., Al-Bayari O. Location based services using geographical information systems. Comput. Commun. 2007, 30(16):3154-3160.
5. Theiss A., Yen D.C., Ku C.Y. Global positioning systems: an analysis of applications, current development and future implementations. Comput. Stand. Interfaces 2005, 27(2):89-100.
6. D'aveni R.A. Mapping your competitive position. Harvard Bus. Rev. 2007, 85(11):110-120.
7. Lin C.L., Chen C.W., Tzeng G.H. Planning the development strategy for the mobile communication package based on consumers' choice preferences. Expert Syst. Appl. 2010, 37(7):4749-4760.
8. Cronin J.J., Brady M.K., Hult G.T.M. Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. J. Retail. 2000, 76(2):193-218.
9. Lai F., Griffin M., Babin B.J. How quality, value, image, and satisfaction create loyalty at a Chinese telecom. J. Bus. Res. 2009, 62(10):980-986.
10. Andrews M.L., Benedicktus R.L., Brady M.K. The effect of incentives on customer evaluations of service bundles. J. Bus. Res. 2010, 63(1):71-76.
11. Kuo Y.-F., Wu C.M., Deng W.J. The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services. Comput. Human Behav. 2009, 25(4):887-896.
12. Adamopoulos D.X., Haramis G., Papandreou C.A. Rapid prototyping of new telecommunications services: a procedural approach. Comput. Commun. 1998, 21(3):211-219.
13. Anker F.W.G., Arnold A.G. The usefulness of mobile multimedia communications: a case study. Displays 1998, 18(4):193-197.
14. Golob T.F., Regan A.C. Impacts of information technology on personal travel and commercial vehicle operations: research challenges and opportunities. Transp. Res. Part C: Emerging Technol. 2001, 9(2):87-121.
15. Santa J., Zamora-Izquierdo M.A., Jara A.J., Gómez-Skarmeta A.F. Telematic platform for integral management of agricultural/perishable goods in terrestrial logistics. Comput. Electron. Agric. 2012, 80:31-40.
16. Chen Q., Stauss H.J. Evaluating traffic effects of a route guidance system by dynamic simulation. Simul. Pract. Theory 1997, 5(7-8):793-804.
17. Walker G., Manson A. Telematics, urban freight logistics and low carbon road networks. J. Transp. Geogr. 2014, 37:74-81.
18. Liu Q., Yoo J., Jang B.-T., Choi K., Hwang J.-N. A scalable VideoGIS system for GPS-guided vehicles. Signal Process.: Image Commun. 2005, 20(3):205-218.
19. Kim N., Lee H.S., Oh K.J., Choi J.Y. Context-aware mobile service for routing the fastest subway path. Expert Syst. Appl. 2009, 36(2):3319-3326.
20. Magnusson L., Hanson E., Brito L., Berthold H., Chambers M., Daly T. Supporting family carers through the use of information and communication technology - the EU project ACTION. Int. J. Nursing Stud. 2002, 39(4):369-381.
21. M.A. Kabir, J. Han, and A. Colman, SocioTelematics: Harnessing social interaction-relationships in developing automotive applications, Pervasive and Mobile Computing Article In Press (2014).
22. de la Rosa J.M., Castro-López R., Morgado A., Becerra-Alvarez E.C., del Río R., Fernández F.V., Pérez-Verdú B. Adaptive CMOS analog circuits for 4G mobile terminals? Review and state-of-the-art survey. Microelectron. J. 2009, 40(1):156-176.
23. Lee C.W., Chen M.C., Sun Y.S. A novel network mobility management scheme supporting seamless handover for high-speed trains. Comput. Commun. 2014, 37:53-63.
24. Lee S., Rho S., Park J.H. Multimedia contents adaptation by modality conversion with user preference in wireless network. J. Network Comput. Appl. 2014, 37:25-32.
25. Sweeney J., Swait J. The effects of brand credibility on customer loyalty. J. Retail. Consum. Serv. 2008, 15(3):179-193.
26. Hori S., Shimizu Y. Designing methods of human interface for supervisory control systems. Control Eng. Pract. 1999, 7(11):1413-1419.
27. Seyed-Hosseini S.M., Safaei N., Asgharpour M.J. Reprioritization of failures in a system failure mode and effects analysis by decision making trial and evaluation laboratory technique. Reliab. Eng. Syst. Saf. 2006, 91(8):872-881.
28. Wu W.W., Lee Y.T. Developing global managers' competencies using the fuzzy DEMATEL method. Expert Syst. Appl. 2007, 32(2):499-507.
29. Huang C.Y., Shyu J.Z., Tzeng G.H. Reconfiguring the innovation policy portfolios for Taiwan's SIP Mall industry. Technovation 2007, 27(12):744-765.
30. Liou J.J.H., Tzeng G.H., Chang H.C. Airline safety measurement using a hybrid model. J. Air Transp. Manage. 2007, 13(4):243-249.
31. Liou J.J.H., Yen L., Tzeng G.-H. Building an effective safety management system for airlines. J. Air Trans. Manage. 2008, 14(1):20-26.
32. Lin C.-L., Tzeng G.-H. A value-created system of science (technology) park by using DEMATEL. Expert Syst. Appl. 2009, 36(6):9683-9697.
33. Lin C.L., Hsieh M.S., Tzeng G.H. Evaluating vehicle telematics system by using a novel MCDM techniques with dependence and feedback. Expert Syst. Appl. 2010, 37(10):6723-6736.
34. Kuo M.-S., Liang G.-S. A novel hybrid decision-making model for selecting locations in a fuzzy environment. Math. Comput. Modell. 2011, 54(1-2):88-104.
35. Liou J.J.H., Wang H.S., Hsu C.C., Yin S.L. A hybrid model for selection of an outsourcing provider. Appl. Math. Modell. 2011, 35(10):5121-5133.
36. Wang W.C., Lin Y.H., Lin C.L., Chung C.H., Lee M.-T. DEMATEL-based model to improve the performance in a matrix organization. Expert Syst. Appl. 2012, 39(5):4978-4986.
37. Lee H.-S., Tzeng G.H., Yeih W., Wang Y.J., Yang S.C. Revised DEMATEL: resolving the infeasibility of DEMATEL. Appl. Math. Modell. 2013, 37(10-11):6746-6757.
38. Zhu Q., Sarkis J., Lai K.H. Supply chain-based barriers for truck-engine remanufacturing in China. Transp. Res. Part E Logist. Transp. Rev. 2014, 68:103-117.
39. Niemira M.P., Saaty T.L. An analytic network process model for financial-crisis forecasting. Int. J. Forecasting 2004, 20(4):573-587.
40. Saaty T.L. Decision making with dependence and feedback: The analytic network process 1996, RWS Publications, Pittsburgh.
41. Chang C.W., Wu C.R., Lin C.T., Lin H.L. Evaluating digital video recorder systems using analytic hierarchy and analytic network processes. Inf. Sci. 2007, 177(16):3383-3396.
42. Yang J.L., Chiu H.N., Tzeng G.H., Yeh R.H. Vendor selection by integrated fuzzy MCDM techniques with independent and interdependent relationships. Inf. Sci. 2008, 178(21):4166-4183.
43. Yüksel I., Dagdeviren M. Using the analytic network process (ANP) in a SWOT analysis - a case study for a textile firm. Inf. Sci. 2007, 177(16):3364-3382.
44. Opricovic S., Tzeng G.H. Compromise solution by MCDM methods: a comparative analysis of VIKOR and TOPSIS. Eur. J. Oper. Res. 2004, 156(2):445-455.
45. Opricovic S., Tzeng G.-H. Extended VIKOR method in comparison with outranking methods. Eur. J. Oper. Res. 2007, 178(2):514-529.
46. Sayadi M.K., Heydari M., Shahanaghi K. Extension of VIKOR method for decision making problem with interval numbers. Appl. Math. Modell. 2009, 33(5):2257-2262.
47. Yu P.L. A class of solutions for group decision problems. Manage. Sci. 1973, 19(8):936-946. (pre-1986).
48. Zeleny M. Multiple Criteria Decision Making 1982, McGraw-Hill ed., New York.
49. Liou J.J.H., Tsai C.Y., Lin R.H., Tzeng G.H. A modified VIKOR multiple-criteria decision method for improving domestic airlines service quality. J. Air Transp. Manage. 2011, 17(2):57-61.