Patient perspectives on telephone triage in general practice - Authors' reply

The Lancet

Volumn 385, Issue 9969, 2015, Pages 688-

  Campbell, John ^a   Warren, Fiona ^a   Taylor, Rod ^a   Green, Colin ^a   Salisbury, Chris ^b  

^a UNIVERSITY OF EXETER MEDICAL SCHOOL   (United Kingdom)

^b UNIVERSITY OF BRISTOL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

HEALTH SERVICE; HOSPITAL ADMISSION; HUMAN; LETTER; PATIENT CARE; PATIENT SATISFACTION; PRIMARY MEDICAL CARE; PRIORITY JOURNAL; TELECONSULTATION; TELEPHONE TRIAGE; WORKLOAD; ECONOMICS; EMERGENCY HEALTH SERVICE; FEMALE; GENERAL PRACTICE; MALE; PATIENT REFERRAL; PROCEDURES; TELEPHONE; UTILIZATION;

FEMALE; GENERAL PRACTICE; HUMANS; MALE; REFERRAL AND CONSULTATION; TELEPHONE; TRIAGE;

EID: 84925283612     PISSN: 01406736     EISSN: 1474547X     Source Type: Journal    
DOI: 10.1016/S0140-6736(15)60283-5     Document Type: Letter

References (2)

1. JL Campbell, E Fletcher, N Britten et al. Telephone triage for management of same-day consultation requests in general practice (the ESTEEM trial): a cluster-randomised controlled trial and cost-consequence analysis Lancet 384 2014 1859 1868
2. MJ Bankart, R Baker, A Rashid et al. Characteristics of general practices associated with emergency admission rates to hospital: a cross-sectional study Emerg Med J 28 2011 558 563