메뉴 건너뛰기




Volumn , Issue , 2007, Pages 408-430

Perversity in public service performance measurement

Author keywords

[No Author keywords available]

Indexed keywords


EID: 84922607036     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1017/CBO9780511805097.024     Document Type: Chapter
Times cited : (4)

References (26)
  • 7
    • 11244283396 scopus 로고    scopus 로고
    • Defining the “public” in a public healthcare system
    • Contandriopoulos, D., Denis, J.-L., and Langley, A. (2004). Defining the “public” in a public healthcare system. Human Relations, 57(12), 1573–96
    • (2004) Human Relations , vol.57 , Issue.12 , pp. 1573-1596
    • Contandriopoulos, D.1    Denis, J.-L.2    Langley, A.3
  • 8
    • 0039862135 scopus 로고    scopus 로고
    • League tables and their limitations: Statistical issues in comparisons of institutional performance (with discussion)
    • Goldstein, H., and Spiegelhalter, D. (1996). League tables and their limitations: Statistical issues in comparisons of institutional performance (with discussion). Journal of the Royal Statistical Society, Series A, 159, 385–443
    • (1996) Journal of the Royal Statistical Society, Series A , vol.159 , pp. 385-443
    • Goldstein, H.1    Spiegelhalter, D.2
  • 9
    • 0038165445 scopus 로고    scopus 로고
    • Supporting informed consumer health care decisions: Data presentation approaches that facilitate the use of information in choice
    • Hibbard, J. H., and Peters, E. (2003). Supporting informed consumer health care decisions: Data presentation approaches that facilitate the use of information in choice. Annual Review of Public Health, 24, 413–33
    • (2003) Annual Review of Public Health , vol.24 , pp. 413-433
    • Hibbard, J.H.1    Peters, E.2
  • 10
    • 0036551622 scopus 로고    scopus 로고
    • Strategies for reporting health plan performance information to consumers: Evidence from controlled studies
    • Hibbard, J. H., Slovic, P., Peters, E., and Finucane, M. L. (2002). Strategies for reporting health plan performance information to consumers: Evidence from controlled studies. Health Services Research, 37, 291–313
    • (2002) Health Services Research , vol.37 , pp. 291-313
    • Hibbard, J.H.1    Slovic, P.2    Peters, E.3    Finucane, M.L.4
  • 11
    • 0000314726 scopus 로고
    • Management control of public and not for profit activities
    • Hofstede, G. (1981). Management control of public and not for profit activities. Accounting, Oragnisations and Society, 6(3), 193–211
    • (1981) Accounting, Oragnisations and Society , vol.6 , Issue.3 , pp. 193-211
    • Hofstede, G.1
  • 12
    • 84982705844 scopus 로고
    • A public management for all seasons?
    • Hood, C. (1991). A public management for all seasons? Public Administration, 69(1), 3–19
    • (1991) Public Administration , vol.69 , Issue.1 , pp. 3-19
    • Hood, C.1
  • 14
    • 0038387464 scopus 로고    scopus 로고
    • Public reporting on quality in the United States and the United Kingdom
    • Marshall, M. N., Shekelle, P. G., Davies, H., and Smith, P. C. (2003). Public reporting on quality in the United States and the United Kingdom. Health Affairs, 22(3), 134–45
    • (2003) Health Affairs , vol.22 , Issue.3 , pp. 134-145
    • Marshall, M.N.1    Shekelle, P.G.2    Davies, H.3    Smith, P.C.4
  • 16
    • 0002838235 scopus 로고    scopus 로고
    • Managing government, governing management
    • Mintzberg, H. (1996). Managing government, governing management. Harvard Business Review, 74(3), 75–83
    • (1996) Harvard Business Review , vol.74 , Issue.3 , pp. 75-83
    • Mintzberg, H.1
  • 18
    • 0348162323 scopus 로고    scopus 로고
    • Management by measurement? Public management practices amidst ambiguity
    • Noordegraaf, M., and Abma, T. (2003). Management by measurement? Public management practices amidst ambiguity. Public Administration, 81(4), 853–73
    • (2003) Public Administration , vol.81 , Issue.4 , pp. 853-873
    • Noordegraaf, M.1    Abma, T.2
  • 23
    • 0000544562 scopus 로고
    • Dysfunctional consequences of performance measurements
    • Ridgway, V. F. (1956). Dysfunctional consequences of performance measurements. Administrative Science Quarterly, 1(2), 240–7
    • (1956) Administrative Science Quarterly , vol.1 , Issue.2 , pp. 240-247
    • Ridgway, V.F.1
  • 25
    • 84959939551 scopus 로고
    • On the unintended consequences of publishing performance data in the public sector
    • Smith, P. C. (1995). On the unintended consequences of publishing performance data in the public sector. International Journal of Public Administration, 18(2–3), 277–310
    • (1995) International Journal of Public Administration , vol.18 , Issue.2-3 , pp. 277-310
    • Smith, P.C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.