Organisational aspects of elder mistreatment in long term care

Quality in Ageing and Older Adults

Volumn 15, Issue 4, 2014, Pages 197-209

  Hyde, Paula ^a   Burns, Diane ^b   Killett, Anne ^c   Kenkmann, Andrea ^c   Poland, Fiona ^c   Gray, Richard ^d  

^a DURHAM UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF SHEFFIELD   (United Kingdom)

^c UNIVERSITY OF EAST ANGLIA   (United Kingdom)

^d HAMAD MEDICAL CORPORATION   (Qatar)

Author keywords

Care home; Elder abuse; Institutional abuse; Long term care; Mistreatment; Neglect; Nursing home; Older people; Organisation; Residential care

Indexed keywords

EID: 84920053800     PISSN: 14717794     EISSN: 20428766     Source Type: Journal    
DOI: 10.1108/QAOA-06-2014-0010     Document Type: Article

References (62)

1. Action on Elder Abuse (2006), Hidden Voices: Older People's Experience of Abuse, Help the Aged, London.
2. Anderson, S., Allen, P., Peckham, S. and Goodwin, N. (2008), "Asking the right questions: scoping studies in the commissioning of research on the organisation and delivery of health services", Health Research Policy and Systems, Vol. 6 No. 7, pp. 297-313.
3. Atlanta Long Term Care Ombudsman Program (2000), The Silenced Voice Speaks Out: A Study of Abuse and Neglect of Nursing Home Residents, Atlanta Legal Aid Society and National Citizen's Coalition for Nursing Home Reform, Washington, DC, Atlanta, GA.
4. Bennett, G., Kingston, P. and Penhale, B. (1997), The Dimensions of Elder Abuse: Perspectives for Practitioners, Macmillan, Basingstoke.
5. Berg, A., Erlingsson, C. and Saveman, B.I. (2001), Global Response Against Elder Abuse: Report from Sweden, World Health Organisation, Geneva.
6. Böckerman, P., Johansson, E. and Saarni, S.I. (2012), "Institutionalisation and subjective wellbeing for oldage individuals: is life really miserable in care homes?", Ageing and Society, Vol. 32 No. 7, pp. 1176-92.
7. Bonnie, R.J. andWallace, R.B. (Eds) (2003), Elder Mistreatment: Abuse, Neglect and Exploitation in an Aging America, The National Academies Press, Washington, DC.
8. British Broadcasting Corporation (2014), "Panorama: behind closed doors: elderly care exposed", BBC1 9.00 pm 30 April 2014.
9. Burgess, A.W., Dowdel, E.B. and Prentky, R.A. (2000), "Sexual abuse of nursing home residents", Journal of Psychosocial Nursing and Mental Health Services, Vol. 36 No. 6, pp. 10-18.
10. Buzgová, R. and Ivanová, K. (2009), "Elder abuse and mistreatment in residential settings", Nurse Ethics, Vol. 16 No. 1, pp. 110-26.
11. Campbell Reay, A.M. and Browne, K.D. (2002), "The effectiveness of psychological interventions with individuals who physically abuse or neglect their elderly dependents", Journal of Interpersonal Violence, Vol. 17 No. 4, pp. 416-31.
12. CHAI (2006), Joint Investigation into Services for People with Learning Disabilities at Cornwall Partnership NHS Trust, Commission for Healthcare Audit and Inspection, London.
13. CHAI (2007), Investigation into the Service for People with Learning Disabilities Provided by Sutton and Merton Primary Care Trust, Commission for Healthcare Audit and Inspection, London.
14. Commission for Healthcare Audit and Inspection (CHAI) (2009), The Healthcare Commission 2004-2009: Regulating Healthcare-Experience and Lessons, Commission for Healthcare Audit and Inspection, London.
15. CHI (2000), Investigation into the North Lakeland NHS Trust: Report to the Secretary of State for Health, Commission for Health Improvement, London.
16. CHI (2002), Investigation into Portsmouth Healthcare NHS Trust at Gosport War Memorial Hospital, Commission for Health Improvement, London.
17. CHI (2003a), Investigation into Learning Disability Services-Bedfordshire and Luton Community NHS Trust, Commission for Health Improvement, London.
18. CHI (2003b), Investigation into Matters Arising From Care on Rowan Ward, Manchester Mental Health and Social Care Trust, Commission for Health Improvement, London.
19. Commission for Health Improvement (CHI) (2004a), Lessons from CHI Investigations 2000-2003, The Stationary Office, London.
20. CHI (2004b), Commission for Health Improvement Clinical Governance Review of Acute and Community Services and Investigation into Mental Health Services Pembrokeshire and Derwen NHS Trust, Commission for Health Improvement, London.
21. Cilliers, P. (2005), "Complexity, deconstruction and relativism", Theory, Culture and Society, Vol. 22 No. 5, pp. 255-67.
22. Commission of Investigation (2009), The Commission of Investigation: Leas Cross Nursing Home, The Commission of Investigation, Dublin.
23. Coyne, A., Reichman, W.E. and Berbig, L.J. (1993), "The relationship between dementia and elder abuse", American Journal of Psychiatry, Vol. 150 No. 4, pp. 643-6.
24. Care Quality Commission (2013), A Fresh Start for the Regulation and Inspection of Adult Social Care, CQC, London, available at: www.cqc.org.uk/sites/default/files/media/documents/20131013-cqc-afreshstart-2013-final.pdf (accessed 16 May 2014).
25. CSCI (2008), Acorn Lodge Residential Home: Unannounced Inspection, The Stationery Office, Norwich.
26. Daly, J.M., Merchant, M.L. and Jogerst, G.J. (2011), "Elder abuse research: a systematic review", Journal of Elder Abuse and Neglect, Vol. 23 No. 4, pp. 348-65.
27. Department of Health(2011), Statement of Government Policy on Adult Safeguarding, Department of Health, London, available at: www.gov.uk/government/uploads/system/uploads/attachment-data/file/215591/dh-126770.pdf (accessed 16 May 2014).
28. Dixon, J., Manthorpe, J., Biggs, S., Mowlam, A., Tennant, R., Tinker, A. and McCreadie, C. (2010), "Defining elder mistreatment: reflections on the United Kingdom study of abuse and neglect of older people", Ageing and Society, Vol. 30 No. 3, pp. 403-20.
29. Dyer, C.B., Pavlik, V.N., Murphy, K.P. and Hyman, D.J. (2000), "The high prevalence of depression and dementia in elder abuse or neglect", Journal of the American Geriatric Society, Vol. 48 No. 2, pp. 205-8.
30. Ferlie, E., Fitzgerald, L., McGivern, G., Dopson, S. and Bennett, C. (2013), Making Wicked Problems Governable: The Case of Managed Networks in Health Care, Oxford University Press, Oxford.
31. Ferlie, E. and McGivern, G. (2003), Relationships Between Health Care Organisations: A Critical Overview of the Literature and a Research Agenda, NCCSDO, London.
32. Furnham, A. and Taylor, J. (2011), Bad Apples: Identify, Prevent and Manage Negative Behaviour at Work, Palgrave Macmillan, New York, NY.
33. Garner, J. and Evans, S. (2002), "An ethical perspective on institutional abuse of older people", Psychiatric Bulletin, Vol. 26 No. 5, pp. 164-6.
34. Gates, D., Fitzwater, E. and Meyer, U. (1999), "Violence against caregivers in nursing homes. Expected, tolerated, and accepted", Journal of Gerontological Nursing, Vol. 25 No. 4, pp. 12-22.
35. Gjerberg, E., Førde, R., Pedersen, R. and Bollig, G. (2010), "Ethical challenges in the provision of end-of-life care in Norwegian nursing homes", Social Science & Medicine, Vol. 71 No. 4, pp. 677-84.
36. Global Action on Aging (2009) Archived articles 2009 available at: www.globalaging.org/elderrights/world/archive09.htm (accessed 10 November 2014).
37. Häggström, E., Kihlgren, A., Kihlgren, M. and Sörlie, V. (2007), "Relatives' struggle for an improved and more just care for older people in community care", Journal of Clinical Nursing, Vol. 16 No. 9, pp. 1749-57.
38. Hatch, M.J. and Cunliffe, A. (2006), Organization Theory: Modern, Symbolic, And Postmodern Perspectives, Oxford University Press, Oxford.
39. Hawes, C. (2003), "Elder abuse in residential long-term care settings: what is known and what information is needed?", in Bonnie, R.J. and Wallace, R.B. (Eds), Elder Mistreatment: Abuse, Neglect and Exploitation in an Ageing America, Ch 14, The National Academies Press, Washington, DC, pp. 446-500.
40. Hawes, C., Blevins, D. and Shanley, L. (2001), Preventing Abuse and Neglect in Nursing Homes: The Role of the Nurse Aide Registries, Report to the Centres for Medicare and Medicaid Services (formerly HCFA) from the School of Rural Public health, Texas A &MUniversity System Health Science Centre, College Station, TX.
41. Hussein, S., Manthorpe, J. and Penhale, B. (2007), "Public perceptions of the neglect and mistreatment of older people: findings from a UK survey", Ageing and Society, Vol. 27 No. 6, pp. 919-40.
42. Joint Committee on Human Rights, House of Commons and House of Lords (2007), "The human rights of older people in health care: 18th report of the session 2006-2007", 14 August, The Stationery Office, London.
43. Jones, C. and White, J.C. (2008), "Its time it ended and yet I hesitate, I hesitate to end it: the emotional world of an old people's home", Journal of Social Work Practice, Vol. 22 No. 3, pp. 329-43.
44. Killett, A., Burns, D., Hyde, P., Poland, F., Gray, R. and Kenkemann, A. (2012), "Organizational dynamics of respect and elder care", Final report DoH Policy Research Programme 025/0054, 29 February, Comic Relief, London, available at: www.panicoa.org.uk/sites/default/files/ResPECT-report-final-29-February-2012.pdf (accessed 10 November 2014).
45. Lee-Treweek, G. (1997), "Women, resistance and care: an ethnographic study of nursing auxiliary work", Work, Employment and Society, Vol. 11 No. 1, pp. 47-63.
46. Lindbloom, E., Brandt, J., Hawes, C., Phillips, C., Zimmerman, D., Robinson, J., Bowers, B. and McFeeley, P. (2005), "The role of forensic science in identification of mistreatment deaths in long term care facilities", available at: www.ncjrs.gov/pdffiles1/nij/grants/209334.pdf (accessed 28 March 2012).
47. Manthorpe, J., Penhale, B. and Stanley, N. (Eds)(1999), Institutional Abuse: Perspectives Across the Life-Course, Routledge, London.
48. Manthorpe, J., Stevens, M., Hussein, S., Heath, H. and Lievesley, N. (2011), The Abuse, Neglect and Mistreatment of Older People in Care Homes and Hospitals in England: Observations on the Potential for Secondary Data Analysis, Department of Health, Comic Relief, London.
49. Martin, N. (1984), Hospitals in Trouble, Blackwell, Oxford.
50. Petticrew, M. and Roberts, H. (2005), Systematic Reviews in Social Sciences: A Practical Guide, Wiley-Blackwell, Oxford.
51. Pillemer, K. and Bachman-Prehn, R. (1991), "Helping and hurting: predictors of maltreatment of patients in nursing homes", Research on Aging, Vol. 13 No. 1, pp. 74-95.
52. Pillemer, K. and Moore, D.W. (1989), "Abuse of patients in nursing homes: findings from a survey of staff", The Gerontologist, Vol. 29 No. 3, pp. 314-20.
53. Pope, C., Mays, N. and Popay, J. (2007), Synthesizing Qualitative and Quantitative Health Research, Open University Press, Berkshire.
54. Schiamberg, L.B., Barboza, G.G., Oehmke, J., Zhang, Z., Griffore, R.J., Weatherill, R.P., von Heydrich, L. and Post, L. (2011), "Elder abuse in nursing homes: an ecological perspective", Journal of Elder Abuse and Neglect, Vol. 23 No. 2, pp. 190-211.
55. Teeri, S., Leino-Kilpi, H. and Välimäki, M. (2006), "Long-term nursing care of elderly people: identifying ethically problematic experiences among patients", Relatives and Nurses in Finland. Nursing Ethics, Vol. 13 No. 2, pp. 116-29.
56. Thorne, S., Jensen, L., Kearney, M.H., Noblit, G. and Sandelowski, M. (2004), "Qualitative metasynthesis: reflections on methodological orientation and ideological agenda", Qualitative Health Research, Vol. 14 No. 10, pp. 1342-62.
57. Townsend, P. (1962), The Last Refuge: A Survey of Residential Institutions and Homes for the Aged in England and Wales, Routledge Kegan, London.
58. Walsh, D. and Downe, S. (2005), "Meta-synthesis method for qualitative research: a literature review", Journal of Advanced Learning, Vol. 50 No. 2, pp. 204-11.
59. Walshe, K. and Higgins, J. (2002), "The use and impact of inquiries in the NHS", British Medical Journal, Vol. 325, pp. 895-900.
60. Wardhaugh, J. and Wilding, P. (1993), "Towards an explanation of the corruption of care", Critical Social Policy, Vol. 13 No. 37, pp. 4-31.
61. Wiener, C.L. and Kayser-Jones, J. (1990), "The uneasy fate of nursing home residents: an organizational-interaction perspective", Sociology of Health and Illness, Vol. 12 No. 1, pp. 84-104.
62. Grant, M. and Booth, A. (2009), "A typology of reviews: an analysis of 14 review types and associated methodologies", Health Information and Libraries Journal, Vol. 26 No. 2, pp. 91-108.