Approaches to estimating user exclusion

Applied Ergonomics

Volumn 46, Issue PB, 2015, Pages 304-310

  Clarkson, P John ^a   Waller, Sam ^a   Cardoso, Carlos ^b  

^a UNIVERSITY OF CAMBRIDGE   (United Kingdom)

^b DELFT UNIVERSITY OF TECHNOLOGY   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; AUDITORY THRESHOLD; CATARACT; COPING BEHAVIOR; COST BENEFIT ANALYSIS; DECISION MAKING; DEMOGRAPHY; ENVIRONMENTAL FACTOR; HOUSEHOLD; HUMAN; MOTIVATION; POPULATION RESEARCH; PREDICTION; PRODUCT DEVELOPMENT; QUALITATIVE RESEARCH; QUANTITATIVE STUDY; SOCIAL EXCLUSION; THINKING; VISION; BIOENGINEERING; COMMERCIAL PHENOMENA; CONSUMER ATTITUDE; DISABLED PERSON; EQUIPMENT DESIGN; PROCEDURES; PROGRAM EVALUATION; THEORETICAL MODEL;

COMMERCE; CONSUMER BEHAVIOR; DISABLED PERSONS; EQUIPMENT DESIGN; HUMAN ENGINEERING; HUMANS; MODELS, THEORETICAL; PROGRAM EVALUATION;

EID: 84916939806     PISSN: 00036870     EISSN: 18729126     Source Type: Journal    
DOI: 10.1016/j.apergo.2013.03.001     Document Type: Article

References (51)

1. ADA Americans with disabilities act (ADA) of 1990. US Public Law 1990, 101-336.
2. Ashington N. Accessible Information and Communication Technologies: Benefits to Business and Society 2009, 13-14. OneVoice for Accessible ICT Coalition.
3. Benktzon M. Designing for our future selves: the Swedish experience. Applied Ergonomics 1993, 24(1):19-27.
4. Bradley M., Waller S.D., Goodman-Deane J., Hosking I., Tenneti R., Langdon P.M., Clarkson P.J. Apopulation perspective on mobile phone related tasks. Designing Inclusive Systems 2012, 55-64. Springer, London. P.M. Langdon, P.J. Clarkson, J. Lazar, A. Heylighen (Eds.).
5. Cardoso C., Clarkson P.J. Using simulation in product evaluation. Design for Inclusivity 2008, 197-210. Gower Publishing Limited. R. Coleman, P.J. Clarkson, H. Dong, J. Cassim (Eds.).
6. Clarkson P.J. Designing a more inclusive world. Inclusive Buildings, Products & Services: Challenges in Universal Design 2009, 130-155. Tapir Academic Press, Trondheim. T. Vavik (Ed.).
7. Clarkson P.J., Coleman R., Hosking I., Waller S. Inclusive Design Toolkit, Engineering Design Centre 2007, University of Cambridge, UK. http://www.inclusivedesigntoolkit.com.
8. Clarkson P.J., Keates S. Quantifying design exclusion. Universal Access and Assistive Technology 2002, 23-32. Springer, London. S. Keates, P.J. Clarkson, P.M. Langdon, P. Robinson (Eds.).
9. Clarkson P.J., Keates S. Investigating the inclusivity of digital television set-top box receivers. Digital Television for All, DTI 2003, London, Appendix E. http://www.digitaltelevision.gov.uk.
10. Coleman R. Ademographic overview of the ageing of first world populations. Applied Ergonomics 1993, 24(1):5-8.
11. Cooper A. The Inmates Are Running the Asylum 2004, SAMS Publishing, Indianapolis.
12. DDA Disability Discrimination Act (1995) 1995, Department for Education and Employment, UK.
13. Design Council Design at LEGO 2006, Design Council, London. http://www.designcouncil.org.uk/Documents/Documents/Publications/ElevenLessons/PDFDesignatLEGO.pdf.
14. Dong, H., Nickpour, F., McGinley, C., 2009. Designing data for designers. In: 17th International Conference on Engineering Design, Stanford, CA, 8, pp. 53-64.
15. Ehrenman G. New Wheels for Grandma, Mechanical Engineering, April 2003 2003, ASME, New York, NY.
16. Goodman-Deane, J., Waller, S.D., Sarhan, A., Caldwell, N.H.M. and Clarkson, P.J. 2011a. Simulation software: providing insight into the effects of vision and hearing impairments. In: International Conference on Inclusive Design and Communications (INCLUDE 2011), London, UK.
17. Goodman-Deane, J., Waller, S.D., Williams, E., Langdon, P.M. and Clarkson, P.J. 2011b. Estimating exclusion: a tool to help designers. In: International Conference on Inclusive Design and Communications (INCLUDE 2011), London, UK.
18. Gregor, P., Newell, A.F., Zajicek, M., 2002. Designing for dynamic diversity - interfaces for older people. In: 5th International ACM Conference on Assistive Technologies, Edinburgh, Scotland, pp. 151-156.
19. Grundy E., Ahlburg D., Ali M., Breeze E., Sloggett A. Disability in Great Britain 1999, Department of Social Security, London, Research Report No. 94, Corporate Document Series.
20. Hosking I.M., Waller S.D., Clarkson P.J. It is normal to be different: applying inclusive design in industry. Interacting with Computers 2010, 22(6):496-501.
21. Johnson D., Clarkson P.J., Huppert F. Capability measurement for inclusive design. Journal of Engineering Design 2009, 21(2/3):275-288.
22. Keates L.S. Designing for Accessibility: a Business Guide to Countering Design Exclusion 2006, CRC Press, Boca Raton.
23. Keates S., Clarkson P.J. Countering Design Exclusion 2004, Springer, London.
24. Keates S., Clarkson P.J. Defining design exclusion. Universal Access and Assistive Technology 2002, 13-22. Springer, London. S. Keates, P.J. Clarkson, P.M. Langdon, P. Robinson (Eds.).
25. Klein J., Scott N., Sinclair K., Gale S., Clarkson P.J. The Equipment Needs of Consumer Facing Most Difficulty Switching to Digital TV 2006, DTI, London. http://www.digitaltelevision.gov.uk.
26. Kwahk J., Han S.H. Amethodology for evaluating the usability of audiovisual consumer electronic products. Applied Ergonomics 2002, 33(5):419-431.
27. Macdonald, A.S., Loudon, D., Docherty, C., Miller, E., 2009. Inclusive user research: assessing the value of data visualisation. In: International Conference on Inclusive Design and Communications (INCLUDE 2009), London, UK.
28. Macrae, I., 2008. Ian Macrae tested the new BT freestyle 750 telephone. In: BBC Radio 4 In Touch, 04 November 2008. Transcript available at: http://www.bbc.co.uk/radio4/factual/intouch_20081104.shtml.
29. Marshall R., Case K., Porter M., Summerskill S., Gyi D., Davis P., Sims R. HADRIAN: a virtual approach to design for all. Journal of Engineering Design 2010, 21(2-3):253-273.
30. Martin J., Elliot D. Creating an overall measure of severity of disability for the office of population censuses and surveys disability survey. Journal of the Royal Statistical Society Series A 1992, 155(1):121-140.
31. Martin J., Meltzer H., Elliot D. The Prevalence of Disability Among adults, Office of Population Censuses and Surveys 1988, Social Survey Division, HMSO, London.
32. Microsoft The Wide Range of Abilities and Its Impact on Computer Technology 2003, Microsoft Corporation, USA, Research Conducted by Forrester Research, Inc. http://www.microsoft.com.
33. Microsoft Accessible Technology in Computing - Examining Awareness, Use, and Future Potential 2004, Microsoft Corporation, USA, Research Conducted by Forrester Research, Inc. http://www.microsoft.com.
34. Molenbroek J.F.M., de Bruin R. Enhancing the use of anthropometric data. Human Factors in Design, Safety, and Management 2005, 289-297. Shaker Publishing, Maastricht. D. de Waard, K.A. Brookhuis, R. van Egmond, T.H. Boersema (Eds.).
35. Nielsen J. Usability Engineering 1993, Morgan Kaufmann, San Francisco.
36. Norris B., Wilson J.R. Childata: the Handbook of Child Measurements and Capabilities - Data for Design Safety 1999, Department of Trade and Industry, London, UK.
37. Peebles L., Norris B. Adultdata: the Handbook of Adult Anthropometrics and Strength Measurements - Data for Design Safety 1998, Department of Trade and Industry, London, UK.
38. Persad, U., Langdon, P.M., Clarkson, P.J., 2007. A framework for analytical inclusive design evaluation. In: 16th International Conference on Engineering Design, Paris, France, pp. 817-818.
39. Seidel, D., Crilly, N., Langdon, P., Matthews, F.E., Jagger, C., Brayne, C., Clarkson, P.J., MRC CFAS, 2009. Understanding patterns of capability loss among elderly users. In: 17th International Conference on Engineering Design, Stanford, CA, 8, pp. 207-214.
40. Smith S., Norris B., Peebles L. Older Adultdata: the Handbook of Measurements and Capabilities of the Older Adult - Data for Design Safety 2000, Department of Trade and Industry, London, UK.
41. Stanton N., Young M. Ergonomics methods on consumer product design and evaluation. Human Factors in Consumer Products 1998, 21-53. Taylor and Francis, London. N. Stanton (Ed.).
42. Tenneti R., Johnson D., Goldenberg L., Parker R.A., Huppert F.A. Towards a capabilities database to inform inclusive design: experimental investigation of effective survey-based predictors of human-product interaction. Applied Ergonomics 2012, 43(4):713-726.
43. Waller, S.D., Langdon, P.M., Cardoso, C., Clarkson, P.J., 2008. Calibrating capability loss simulators to population data. In: International Conference on Contemporary Ergonomics, Nottingham, pp. 279-284.
44. Waller, S.D., Langdon, P.M. and Clarkson, P.J., 2009. Visualizing design exclusion predicted by disability data: a mobile phone case study. In: 5th International Conference on Universal Access in Human-Computer Interaction, San Diego, California, USA, pp. 644-653.
45. Waller S.D., Langdon P.M., Clarkson P.J. Using disability data to estimate design exclusion. Universal Access in the Information Society 2010, 9(3):195-207.
46. Waller S.D., Langdon P.M., Clarkson P.J. Designing a more inclusive world. Journal of Integrated Care 2010, 18(4):19-25.
47. Waller S.D., Williams E.Y., Langdon P.M., Clarkson P.J. Quantifying exclusion for task related to product interaction. Designing Inclusive Interactions 2010, 57-68. Springer, London. P.M. Langdon, P.J. Clarkson, P. Robinson (Eds.).
48. Waller S.D., Williams E.Y., Langdon P.M., Clarkson P.J. Understanding the Co-occurrence of ability loss. Designing Inclusive Interactions 2010, 35-44. Springer, London. P.M. Langdon, P.J. Clarkson, P. Robinson (Eds.).
49. Waller S.D., Hosking I.M., Clarkson P.J., Bradley M.D. Making the case for inclusive design. Applied Ergonomics 2015, 46:297-303.
50. WIA Workforce investment act (WIA) of 1998. US Public Law 1998, 105-220.
51. Yoxall A., Janson R., Bradbury S.R., Langley J., Wearn J., Hayes S. Openability: producing design limits for consumer packaging. Packaging Technology and Science 2006, 19(4):219-225.