The effect of a patient portal with electronic messaging on patient activation among chronically ill patients: Controlled before-and-after study

Journal of Medical Internet Research

Volumn 16, Issue 11, 2014, Pages

  Riippa, Iiris ^a   Linna, Miika ^a,b   Rönkkö, Ilona ^c  

^a AALTO UNIVERSITY   (Finland)

^b NATIONAL PUBLIC HEALTH INSTITUTE   (Finland)

^c Hämeenlinnan Terveyspalvelut Public Utility   (Finland)

Author keywords

Chronic illness; Diagnosis; Patient activation; Self management

Indexed keywords

AGED; ANALYSIS OF VARIANCE; CHRONIC DISEASE; DIABETES MELLITUS; ELECTRONIC MEDICAL RECORD; FEMALE; HUMAN; HUMAN RELATION; HYPERCHOLESTEROLEMIA; HYPERTENSION; INTERPERSONAL COMMUNICATION; MALE; MIDDLE AGED; PATIENT CARE; PATIENT PARTICIPATION; PATIENT RIGHT; QUESTIONNAIRE; SELF CARE;

AGED; ANALYSIS OF VARIANCE; CHRONIC DISEASE; COMMUNICATION; DIABETES MELLITUS; ELECTRONIC HEALTH RECORDS; FEMALE; HUMANS; HYPERCHOLESTEROLEMIA; HYPERTENSION; MALE; MIDDLE AGED; PATIENT ACCESS TO RECORDS; PATIENT CARE MANAGEMENT; PATIENT PARTICIPATION; PROFESSIONAL-PATIENT RELATIONS; SELF CARE; SURVEYS AND QUESTIONNAIRES;

EID: 84914673233     PISSN: None     EISSN: 14388871     Source Type: Journal    
DOI: 10.2196/jmir.3462     Document Type: Article

References (32)

1. Bodenheimer T, Chen E, Bennett HD. Confronting the growing burden of chronic disease: can the U.S. health care workforce do the job? Health Aff (Millwood) 2009 Feb;28(1):64-74 [FREE Full text] [doi: 10.1377/hlthaff.28.1.64] [Medline: 19124856]
2. Hibbard JH, Greene J. What the evidence shows about patient activation: better health outcomes and care experiences; fewer data on costs. Health Aff (Millwood) 2013 Feb;32(2):207-214. [doi: 10.1377/hlthaff.2012.1061] [Medline: 23381511]
3. Hibbard JH, Mahoney ER, Stock R, Tusler M. Do increases in patient activation result in improved self-management behaviors? Health Serv Res 2007 Aug;42(4):1443-1463 [FREE Full text] [doi: 10.1111/j.1475-6773.2006.00669.x] [Medline: 17610432]
4. Mosen DM, Schmittdiel J, Hibbard J, Sobel D, Remmers C, Bellows J. Is patient activation associated with outcomes of care for adults with chronic conditions? J Ambul Care Manage 2007 Mar;30(1):21-29. [Medline: 17170635]
5. Ross SE, Lin CT. The effects of promoting patient access to medical records: a review. J Am Med Inform Assoc 2003 Apr;10(2):129-138 [FREE Full text] [Medline: 12595402]
6. Berikai P, Meyer PM, Kazlauskaite R, Savoy B, Kozik K, Fogelfeld L. Gain in patients' knowledge of diabetes management targets is associated with better glycemic control. Diabetes Care 2007 Jun;30(6):1587-1589. [doi: 10.2337/dc06-2026] [Medline: 17372160]
7. Ahern DK, Woods SS, Lightowler MC, Finley SW, Houston TK. Promise of and potential for patient-facing technologies to enable meaningful use. Am J Prev Med 2011 May;40(5 Suppl 2):S162-S172. [doi: 10.1016/j.amepre.2011.01.005] [Medline: 21521591]
8. Ammenwerth E, Schnell-Inderst P, Hoerbst A. The impact of electronic patient portals on patient care: a systematic review of controlled trials. J Med Internet Res 2012;14(6):e162 [FREE Full text] [doi: 10.2196/jmir.2238] [Medline: 23183044]
9. Nagykaldi Z, Aspy CB, Chou A, Mold JW. Impact of a Wellness Portal on the delivery of patient-centered preventive care. J Am Board Fam Med 2012 Apr;25(2):158-167 [FREE Full text] [doi: 10.3122/jabfm.2012.02.110130] [Medline: 22403196]
10. Solomon M, Wagner SL, Goes J. Effects of a Web-based intervention for adults with chronic conditions on patient activation: online randomized controlled trial. J Med Internet Res 2012;14(1):e32 [FREE Full text] [doi: 10.2196/jmir.1924] [Medline: 22353433]
11. Rosenstock IM, Strecher VJ, Becker MH. Social learning theory and the Health Belief Model. Health Educ Q 1988;15(2):175-183. [Medline: 3378902]
12. Hörnsten A, Sandström H, Lundman B. Personal understandings of illness among people with type 2 diabetes. J Adv Nurs 2004 Jul;47(2):174-182. [doi: 10.1111/j.1365-2648.2004.03076.x] [Medline: 15196191]
13. DiMatteo MR, Haskard KB, Williams SL. Health beliefs, disease severity, and patient adherence: a meta-analysis. Med Care 2007 Jun;45(6):521-528. [doi: 10.1097/MLR.0b013e318032937e] [Medline: 17515779]
14. Duodecim. Terveyskirjasto URL: http://www.terveyskirjasto.fi/terveyskirjasto/tk.koti [accessed 2014-04-03] [WebCite Cache ID 6OYIrr204]
15. Hibbard JH, Mahoney ER, Stockard J, Tusler M. Development and testing of a short form of the patient activation measure. Health Serv Res 2005 Dec;40(6 Pt 1):1918-1930 [FREE Full text] [doi: 10.1111/j.1475-6773.2005.00438.x] [Medline: 16336556]
16. Wallston KA, Stein MJ, Smith CA. Form C of the MHLC scales: a condition-specific measure of locus of control. J Pers Assess 1994 Dec;63(3):534-553. [doi: 10.1207/s15327752jpa6303-10] [Medline: 7844739]
17. Lorig KR, Ritter P, Stewart AL, Sobel DS, Brown BW, Bandura A, et al. Chronic disease self-management program: 2-year health status and health care utilization outcomes. Med Care 2001 Nov;39(11):1217-1223. [Medline: 11606875]
18. DiClemente CC, Prochaska JO, Fairhurst SK, Velicer WF, Velasquez MM, Rossi JS. The process of smoking cessation: an analysis of precontemplation, contemplation, and preparation stages of change. J Consult Clin Psychol 1991 Apr;59(2):295-304. [Medline: 2030191]
19. Hibbard JH, Stockard J, Mahoney ER, Tusler M. Development of the Patient Activation Measure (PAM): conceptualizing and measuring activation in patients and consumers. Health Serv Res 2004 Aug;39(4 Pt 1):1005-1026 [FREE Full text] [doi: 10.1111/j.1475-6773.2004.00269.x] [Medline: 15230939]
20. Hibbard JH, Cunningham PJ. How engaged are consumers in their health and health care, and why does it matter? Res Brief 2008 Oct(8):1-9. [Medline: 18946947]
21. Hibbard JH. Using systematic measurement to target consumer activation strategies. Med Care Res Rev 2009 Feb;66(1 Suppl):9S-27S. [doi: 10.1177/1077558708326969] [Medline: 19052169]
22. Charlson ME, Pompei P, Ales KL, MacKenzie CR. A new method of classifying prognostic comorbidity in longitudinal studies: development and validation. J Chronic Dis 1987;40(5):373-383. [Medline: 3558716]
23. Stagg V. EconPapers. 2006. CHARLSON: Stata module to calculate Charlson index of comorbidity URL: http://econpapers.repec.org/software/bocbocode/s456719.htm [accessed 2014-11-03] [WebCite Cache ID 6To16LuLn]
24. Maindal HT, Sokolowski I, Vedsted P. Translation, adaptation and validation of the American short form Patient Activation Measure (PAM13) in a Danish version. BMC Public Health 2009;9:209 [FREE Full text] [doi: 10.1186/1471-2458-9-209] [Medline: 19563630]
25. Rademakers J, Nijman J, van der Hoek L, Heijmans M, Rijken M. Measuring patient activation in The Netherlands: translation and validation of the American short form Patient Activation Measure (PAM13). BMC Public Health 2012;12:577 [FREE Full text] [doi: 10.1186/1471-2458-12-577] [Medline: 22849664]
26. Hibbard JH, Greene J, Becker ER, Roblin D, Painter MW, Perez DJ, et al. Racial/ethnic disparities and consumer activation in health. Health Aff (Millwood) 2008;27(5):1442-1453 [FREE Full text] [doi: 10.1377/hlthaff.27.5.1442] [Medline: 18780935]
27. Fowles JB, Terry P, Xi M, Hibbard J, Bloom CT, Harvey L. Measuring self-management of patients' and employees' health: further validation of the Patient Activation Measure (PAM) based on its relation to employee characteristics. Patient Educ Couns 2009 Oct;77(1):116-122. [doi: 10.1016/j.pec.2009.02.018] [Medline: 19356881]
28. Karter AJ, Ackerson LM, Darbinian JA, D'Agostino RB, Ferrara A, Liu J, et al. Self-monitoring of blood glucose levels and glycemic control: the Northern California Kaiser Permanente Diabetes registry. Am J Med 2001 Jul;111(1):1-9. [Medline: 11448654]
29. Blaum CS, Velez L, Hiss RG, Halter JB. Characteristics related to poor glycemic control in NIDDM patients in community practice. Diabetes Care 1997 Jan;20(1):7-11. [Medline: 9028685]
30. van den Arend IJ, Stolk RP, Rutten GE, Schrijvers GJ. Education integrated into structured general practice care for Type 2 diabetic patients results in sustained improvement of disease knowledge and self-care. Diabet Med 2000 Mar;17(3):190-197. [Medline: 10784222]
31. Ben-Shlomo Y, Kuh D. A life course approach to chronic disease epidemiology: conceptual models, empirical challenges and interdisciplinary perspectives. Int J Epidemiol 2002 Apr;31(2):285-293 [FREE Full text] [Medline: 11980781]
32. CONSORT statement, Randomisation: sequence generation Item 8a - Method used to generate the random allocation sequence Internet. 2010. Httpwwwconsort-Statementorgconsort-Statement3-12---Methodsitem8arandomisation-Seq-Gener URL: http://www.consort-statement.org/consort-statement/3-12---methods/item8a-randomisation-sequence-generation/[accessed 2014-04-03] [WebCite Cache ID 6OYJKgGVB]