Connecting design with cognition at work

Product Experience

Volumn , Issue , 2007, Pages 199-213

  Woods, David ^a   Roesler, Axel ^b  

^a OHIO STATE UNIVERSITY   (United States)

^b UNIVERSITY OF WASHINGTON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84909201470     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1016/B978-008045089-6.50010-1     Document Type: Chapter

References (80)

1. C. Alexander (1977) A pattern language: buildings, towns, and cities New York: Oxford University Press
2. S. Bovair, D.E. Kieras and P.G. Polson (1990) The acquisition and performance of text-editing skill: a cognitive complexity analysis. Human-Computer Interaction, 5(1), 1-48.
3. J. Bruner (1990) Acts of meaning. Cambridge MA: Harvard University Press
4. J. Bruner (2003) The narrative construction of reality. M. Mateas, P. Sengers (Eds) Narrative intelligence Philadelphia: PA: J. Benjamins
5. M.D. Byrne and S. Bovair (1997) A working memory model of a common procedural error. Cognitive Science, 21 31-61.
6. J.M. Carroll, W.A. Kellogg and M.B. Rosson (1991) The task-artifact cycle. In: J.M. Carroll (Ed.) Designing interaction: Psychology at the human-computer interface Cambridge: Cambridge University Press
7. J.M Carroll (Eds) (2003) HCI models, theories, and frameworks: Toward a multidisciplinary science Boston: Morgan Kaufmann
8. H.S. Clark and S. Brennan (1991) Grounding in communication. L. Resnick, J.M. Levine, S.D. Teasley (Eds) Perspectives on socially shared cognition Washington, DC: American Psychological Association 127-149.
9. C. Clausewitz (1968) On war p London: Penguin 141. original 1832
10. R.I. Cook, S. Potter, D.D. Woods and J.S. McDonald (1991) Evaluating the human engineering of microprocessor controlled operating room devices. Journal of Clinical Monitoring, 7 217-226.
11. R.I. Cook and D.D. Woods (1996) Adapting to new technology in the operating room. Human Factors, 38(4), 593-613.
12. R.I. Cook, M.L. Render and D.D. Woods (2000) Gaps in the continuity of care and progress on patient safety. British Medical Journal, 320 791-794.
13. R.I. Cook (2006) Being bumpable. D.D. Woods, E. Hollnagel (Eds) Joint cognitive systems: Patterns in cognitive systems engineering Boca Raton: FL: Taylor and Francis
14. A. Cooper (1999) The inmates are running the asylum: Why high tech products drive us crazy and how to restore the sanity Indiana: Sams
15. A.H. Cordesman and A.R. Wagner (1996) The lessons of modern war, Vol. 4: The Gulf War Boulder, CO: Westview Press
16. M. Czerwinski, S. Chrisman and B. Schumacher (1991) The effects of warnings and display similarities on interruptions in multitasking environments. SIGCHI Bulletin, 23(4), 38-39.
17. G. Doherty and C. Upton (2005) L. MacKinnon, O. Bertelsen, N. Bryan-Kinns (Eds) Proceedings of 19th BCS Conference on Human Computer Interaction (HCI 2005) Designing displays for mobile decision support. 2 83-88.
18. K.A. Ericsson, N. Charness, R.R. Hoffman and P.J. Feltovitch (Eds) (2006) The Cambridge handbook on expertise and expert performance Cambridge: Cambridge:University Press
19. P.J. Feltovich, K.M. Ford and R.R. Hoffmann (1997) Expertise in context: Human and machine Cambridge, MA: MIT Press
20. P.J. Feltovich, R.R. Hoffman, D.D. Woods and A. Roesler (2004) Looking at cognitive engineers doing cognitive engineering: Implications of the reductive tendency for the design of complex sociotechnical systems. IIEEE Intelligent Systems 90-94. May/June
21. J. Flach and R.R. Hoffman (2003) The limitations of limitations. IEEE Intelligent Systems, 18(1), 94-97.
22. J.J. Gibson (1979) he ecological approach to visual perception Boston: Houghton Miffl in
23. G. Gigerenzer (2000) Adaptive thinking New York: Oxford University Press
24. T. Gilovich, D. Griffin and D. Kahneman (Eds) (2002) Heuristics and biases: The psychology of intuitive judgment New York: Cambridge University Press
25. W.D. Gray (Eds) (2007) Integrated models of cognitive systems New York: Oxford University Press
26. P. Hinds and S. Kiesler (2002) Distributed work Cambridge, MA: MIT Press
27. C.-Y. Ho, M. Nikolic, M. Waters and N.B. Sarter (2004) Not now: Supporting interruption management by indicating the modality and urgency of pending tasks. Human Factors, 46(3), 399-409.
28. R.R. Hoffman, A. Roesler and B.M. Moon (2004) What is design in the context of human-centered computing? IEEE Intelligent Systems 19(4), 89-95.
29. E. Hollnagel and D.D. Woods (2005) Joint cognitive systems: foundations of cognitive systems engineering Boca Raton, FL: Taylor and Francis
30. E. Hollnagel, D.D. Woods and N. Leveson (Eds) (2006) Resilience engineering: Concepts and precepts Aldershot: Ashgate
31. E. Hutchins (1995) Cognition in the wild Cambridge, MA: MIT Press
32. D. Kahneman and A. Tversky (1996) On the reality of cognitive illusions: A reply to Gigerenzer's critique. Psychological Review, 103 582-591.
33. S. Kiesler and P. Hinds (Eds) (2004) Human-robot interaction: A special double issue of human-computer interaction Hillsdale, NJ: Lawrence Erlbaum
34. D.E. Kieras and S. Bovair (1984) The role of a mental model in learning to operate a device. Cognitive Science, 8 255-273.
35. D.E. Kieras, D. Meyer and J. Ballas (2001) M. Beaudouin-Lafon, Jacob R.J.K. (Eds) Towards demystifi cation of direct manipulation: Cognitive modeling charts the gulf of execution Proceedings of the ACM CHI 2001 Human Factors in Computing Systems Conference Seattle, Washington, USA 128-135.
36. G.A. Klein (1998) Sources of power: How people make decisions Cambridge, MA: MIT Press
37. G.A. Klein, K.G. Ross, B.M. Moon, et al. (2003) Macrocognition. IEEE Intelligent Systems, 18(3), 81-85.
38. G. Klein, P. Feltovich, J.M. Bradshaw and D.D. Woods (2005) Common Ground and Coordination inJoint Activity. W. Rouse, K. Boff (Eds) Organizational simulation New York: Wiley 139-178.
39. G. Klein, R. Pliske, B. Crandall and D. Woods (2005) Problem detection. Cognition, Technology, and Work, 7(1), 14-28.
40. G.A. Klein, B. Moon and R.R. Hoffman (2006) Making sense of sensemaking 1: Alternative perspectives. IEEE Intelligent Systems, 21(4), 22-25.
41. G.A. Klein, B. Moon and R.R. Hoffman (2006) Making sense of sensemaking 2: A macrocognitive model. IEEE Intelligent Systems, 21(6), 22-26.
42. P. Koopman and R.R. Hoffman (2003) Work-arounds, make-work, and Kludges. IEEE Intelligent Systems, 18(6), 70-75.
43. D.-S. Lee, D.D. Woods and D. Kidwell (2006) Escaping the design traps of creeping featurism: Introducing a fi tness management strategy Usability Professionals' Association Annual Conference, Broomfield, Colorado, June 12—16, 2006.
44. C. Moore and P. Dunham (Eds) (1995) Joint attention: Its origins and role in development Hillsdale, NJ: Lawrence Erlbaum Associates
45. A. Monk (2003) Common ground in electronically mediated communication. In: J. M. Carroll (Ed.) HCI models, theories, and frameworks: Toward a multidisciplinary science. pp. 265-290 Boston: Morgan Kaufmann
46. R.R. Murphy and J.L. Burke (2005) Up from the rubble: Lessons learned about HRI from search and rescue In: Proceedings of the 49th Annual Meeting of the Human Factors and Ergonomics Society, Orlando, FL, Sep. 26-30, 2005. Human Factors and Ergonomics Society.
47. C. Murray and C.B. Cox (1989) Apollo, The race to the moon New York: Simon and Schuster
48. U. Neisser (1976) Cognition and reality San Francisco: W. H. Freeman
49. D. Norman (1988) The psychology of everyday things New York: Doubleday
50. D.A. Norman (1993) Things that make us smart Boston: Addison-Wesley
51. E.S. Patterson, J. Watts-Perotti and D.D. Woods (1999) Voice loops as coordination aids in space shuttle mission control. Computer Supported Cooperative Work, 8(4), 353-371.
52. E.S. Patterson, R.I. Cook, D.D. Woods and M.L. Render (2004) Examining the complexity behind a medication error: Generic patterns in communication. IEEE SMC Part A, 34(6), 749-756.
53. (2005). Why simplicity? Available from: http://www.philips.com/about/brand/whysimplicity/
54. P. Pirolli and S.K. Card (1999) Information Foraging. Psychological Review 106(4), 643-675.
55. P. Pirolli (2007) Information foraging: Adaptive interaction with information New York: Oxford University Press
56. D. Pogue (2005) The cellphone that does everything imaginable, at least sort of. NY Times May 12, 2005
57. E.S. Reed (1988) James J Gibson and the psychology of perception. New Haven, CT: Yale University Press
58. R.T. Rust, D.V. Thompson and R.W. Hamilton (2006) Defeating feature fatigue. Harvard Business Review, February 2006
59. D.D. Schmorrow (Eds) (2005) Foundations of augmented cognition Hillsdale, NJ: Lawrence Erlbaum
60. N. Sebanz, H. Bekkering and G. Knoblich (2006) Joint action: Bodies and minds moving together. Trends in Cognitive Sciences, 10 70-76.
61. L.G. Shattuck and D.D. Woods (2000) Communication of intent in military command and control systems. C. McCann, R. Pigeau (Eds) The human in command: exploring the modern military experience New York: Kluwer Academic/Plenum Publishers 279-292.
62. P.J. Smith, A.L. Spencer and C.E. Billings (2007) Strategies for designing distributed systems: Case studies in the design of an air traffi c management system. Cognition, Technology and Work, 9 39-49.
63. L. Suchman (1987) Plans and situated action New York: Cambridge University Press
64. J.J. Thomas and K.A. Cook (2005) Illuminating the path: The research and development agenda for visual analytics New York: IEEE Computer Society
65. R. Wallace (2006) Be smart, be simple. DMI Review Article, 17(2), Spring 2006
66. J. Watts-Perotti and D.D. Woods (1999) How experienced users avoid getting lost in large display networks. International Journal of Human-Computer Interaction, 11(4), 269-299.
67. K.E. Weick (1995) Sensemaking in organizations Thousand Oaks, CA: Sage Publications
68. T. Winograd and F. Flores (1986) Understanding computers and cognition Norwood, NJ: Ablex
69. D.D. Woods, L. Johannesen, R.I. Cook and N. Sarter (1994) Behind human error: Cognitive systems, computers and hindsight. Human Systems Integration Information and Analysis Center, WPAFB, Dayton OH. (available at http://www.hsiiac.org/hsi/products.do?action=detailandcode=HS-1994-2)
70. D.D. Woods (1995) The alarm problem and directed attention in dynamic fault management. Ergonomics, 38(11), 2371-2393.
71. D.D. Woods (1995) Towards a theoretical base for representation design in the computer medium: Ecological perception and aiding human cognition. In: J. Flach, P. Hancock, J. Caird, and K. Vicente (Eds.) An ecological approach to human machine systems: A global perspective Mahwah, NJ: Lawrence Erlbaum
72. D.D. Woods and J.C. Watts (1997) How not to have to navigate through too many displays. M.G. Helander, T.K. Landauer, P. Prabhu (Eds) Handbook of human-computer interaction 2nd Amsterdam: The Netherlands: Elsevier Science
73. D.D. Woods (1998) Designs are hypotheses about how artifacts shape cognition and collaboration. Ergonomics, 41 168-173.
74. D.D. Woods and S.W.A. Dekker (2000) Anticipating the effects of technological change: A new era of dynamics for human factors. Theoretical Issues in Ergonomic Science, 1(3), 272-282.
75. D.D. Woods and L.G. Shattuck (2000) Distant supervision - local action given the potential for surprise. Cognition, Technology and Work, 2 242-245.
76. D.D. Woods (2002) Steering the reverberations of technology change on fi elds of practice: Laws that govern cognitive work Proceedings of the 24th Annual Meeting of the Cognitive Science Society. [Plenary Address], Atlanta, GA.
77. D.D. Woods, E.S. Patterson and E.M. Roth (2002) Can we ever escape from data overload? A cognitive systems diagnosis. Cognition, Technology, and Work, 4(1), 22-36.
78. D.D. Woods and E. Hollnagel (2006) Joint cognitive systems: Patterns in cognitive systems engineering Boca Raton, FL: Taylor and Francis
79. J. Zhang and D.A. Norman (1994) Representations in distributed cognitive tasks. Cognitive Science, 18 87-122.
80. C.E. Zsambok and G. Klein (Eds) (1997) Naturalistic decision making Mahwah, NJ: Lawrence Erlbaum