Service level management (SLM) in cloud computing-third party SLM framework

Proceedings of the Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE

Volumn , Issue , 2014, Pages 353-358

  Motta, Gianmario ^a   You, Linlin ^a   Sfondrini, Nicola ^b   Sacco, Daniele ^a   Ma, Tianyi ^a  

^a UNIVERSITY OF PAVIA   (Italy)

^b Business Integration Partners   (Italy)

Author keywords

Cloud Computing; Quality of Service; Service Level Agreement; Service Level Management; Third party SLM framework

Indexed keywords

CLOUD COMPUTING; TELECOMMUNICATION SERVICES;

CLOUD SERVICE PROVIDERS; CLOUD SERVICES; KEY ISSUES; NEGOTIATION AGENTS; SERVICE LEVEL AGREEMENTS; SERVICE LEVEL MANAGEMENT; SERVICE MONITORING; THIRD PARTIES;

QUALITY OF SERVICE;

EID: 84908430951     PISSN: 15244547     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/WETICE.2014.36     Document Type: Conference Paper

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