Continuous quality improvement (CQI) in addiction treatment settings: Design and intervention protocol of a group randomized pilot study

Addiction Science and Clinical Practice

Volumn 9, Issue 1, 2014, Pages

  Hunter, Sarah B ^a   Ober, Allison J ^a   Paddock, Susan M ^a   Hunt, Priscillia E ^a   Levan, Deborah ^a  

^a RAND CORPORATION   (United States)

Author keywords

Continuous quality improvement; Costs; Feasibility; Group randomized controlled pilot trial; Stepped wedge design; Sustainment

Indexed keywords

ADDICTION; ADULT; AMBULATORY CARE; ARTICLE; COHORT ANALYSIS; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; COST; DRUG DEPENDENCE TREATMENT; ECONOMICS; EVIDENCE BASED PRACTICE; FEASIBILITY STUDY; FEMALE; HEALTH PERSONNEL ATTITUDE; HUMAN; LENGTH OF STAY; MALE; MULTICENTER STUDY; ORGANIZATION; PATIENT SATISFACTION; PILOT STUDY; PROGRAM EVALUATION; RANDOMIZED CONTROLLED TRIAL; RESIDENTIAL CARE; STANDARD; STATISTICS; TOTAL QUALITY MANAGEMENT; UNITED STATES;

ADULT; AMBULATORY CARE; ATTITUDE OF HEALTH PERSONNEL; CALIFORNIA; COHORT STUDIES; COSTS AND COST ANALYSIS; EVIDENCE-BASED PRACTICE; FEASIBILITY STUDIES; FEMALE; HUMANS; LENGTH OF STAY; MALE; ORGANIZATIONAL INNOVATION; PATIENT SATISFACTION; PILOT PROJECTS; PROGRAM EVALUATION; QUALITY IMPROVEMENT; RESIDENTIAL TREATMENT; SUBSTANCE ABUSE TREATMENT CENTERS; SUBSTANCE-RELATED DISORDERS;

EID: 84907790879     PISSN: 19400632     EISSN: 19400640     Source Type: Journal    
DOI: 10.1186/1940-0640-9-4     Document Type: Article

References (68)

1. Substance Abuse and Mental Health Services Administration, Center for Substance Abuse Treatment: Implementing Change in Substance Abuse Treatment Programs. 2009, Rockville, MD: Substance Abuse and Mental Health Services Administration, Center for Substance Abuse Treatment
2. Babor T, Caetano R, Casswell S, Edwards G, Giesbrecht N, Graham K: Alcohol: No Ordinary Commodity-A Summary of the Second Edition. 2010, Oxford: Oxford University Press
3. Institute of Medicine: Improving the Quality of Health Care for Mental and Substance-Use Conditions. 2006, Washington, DC: National Academies Press
4. McCarty D, Gustafson D, Capoccia VA, Cotter F: Improving care for the treatment of alcohol and drug disorders. J Behav Health Serv Res. 2009, 36: 52-60. 10.1007/s11414-008-9108-4.
5. Hoffman KA, Ford JH, Choi D, Gustafson DH, McCarty D: Replication and sustainability of improved access and retention within the network for the improvement of addiction treatment. Drug Alcohol Depend. 2008, 98: 63-69. 10.1016/j.drugalcdep.2008.04.016.
6. Forman R, Crits-Christoph P, Kaynak O, Worley M, Hantula DA, Kulaga A, Rotrosen J, Chu M, Gallop R, Potter J, Muchowski P, Brower K, Strobbe S, Magruder K, Chellis AH, Clodfelter T, Cawley M: A feasibility study of a web-based performance improvement system for substance abuse treatment providers. J Subst Abuse Treat. 2007, 33: 363-371. 10.1016/j.jsat.2007.01.007.
7. Fields D, Roman PM: Total quality management and performance in substance abuse treatment centers. Health Serv Res. 2010, 45: 1630-1649. 10.1111/j.1475-6773.2010.01152.x.
8. Chinman M, Hunter SB, Ebener P: Employing continuous quality improvement in community-based substance abuse programs. Int J Health Care Qual Assur. 2012, 25: 606-617.
9. Wisdom JP, Ford JH, Hayes RA, Edmundson E, Hoffman K, McCarty D: Addiction treatment agencies' use of data: a qualitative assessment. J Behav Health Serv Res. 2006, 33: 394-407. 10.1007/s11414-006-9039-x.
10. Gustafson DH, Quanbeck AR, Robinson JM, Ford JH, Pulvermacher A, French MT, McConnell KJ, Batalden PB, Hoffman KA, McCarty D: Which elements of improvement collaboratives are most effective? A cluster-randomized trial. Addiction. 2013, 108: 1145-1157. 10.1111/add.12117.
11. Crits-Christoph P, Ring-Kurtz S, McClure B, Temes C, Kulaga A, Gallop R, Forman R, Rotrosen J: A randomized controlled study of a web-based performance improvement system for substance abuse treatment providers. J Subst Abuse Treat. 2010, 38: 251-262. 10.1016/j.jsat.2010.01.001.
12. Colton D: Quality improvement in health care: conceptual and historical foundations. Eval Health Prof. 2000, 23: 7-42. 10.1177/01632780022034462.
13. Burda D: Providers look to industry for quality models. Mod Healthc. 1988, 18: 24-26. 28, 30-22
14. McLaughlin CP, Simpson KN: Does TQM/CQI Work in Health Care?. Continuous Quality Improvement in Health Care: Theory, Implementation, and Applications. Edited by: McLaughlin CP, Kaluzny AD. 1994, Gaithersburg, MD: Aspen
15. O'Connor PJ, Rush WA, Peterson J, Morben P, Cherney L, Keogh C, Lasch S: Continuous quality improvement can improve glycemic control for HMO patients with diabetes. Arch Fam Med. 1996, 5: 502-506. 10.1001/archfami.5.9.502.
16. Pearson ML, Wu S, Schaefer J, Bonomi AE, Shortell SM, Mendel PJ, Marsteller JA, Louis TA, Rosen M, Keeler EB: Assessing the implementation of the chronic care model in quality improvement collaboratives. Health Serv Res. 2005, 40: 978-996. 10.1111/j.1475-6773.2005.00397.x.
17. Peterson KA, Radosevich DM, O'Connor PJ, Nyman JA, Prineas RJ, Smith SA, Arneson TJ, Corbett VA, Weinhandl JC, Lange CJ, Hannan PJ: Improving diabetes care in practice: findings from the TRANSLATE trial. Diabetes Care. 2008, 31: 2238-2243. 10.2337/dc08-2034.
18. Hoffman KA, Green CA, Ford JH, Wisdom JP, Gustafson DH, McCarty D: Improving quality of care in substance abuse treatment using five key process improvement principles. J Behav Health Serv Res. 2012, 39: 234-244. 10.1007/s11414-011-9270-y.
19. Aarons GA, Hurlburt M, Horwitz SM: Advancing a conceptual model of evidence-based practice implementation in public service sectors. Adm Policy Ment Health. 2011, 38: 4-23. 10.1007/s10488-010-0327-7.
20. Aarons GA: Approaches and outcomes for implementing evidence-based practices in child welfare. http://www.cebc4cw.org/online-training-resources/webinars/
21. Quanbeck AR, Gustafson DH, Ford JH, Pulvermacher A, French MT, McConnell KJ, McCarty D: Disseminating quality improvement: study protocol for a large cluster-randomized trial. Implement Sci. 2011, 6: 44-10.1186/1748-5908-6-44.
22. Bauer JE, Duffy GL, Westcott RT: The Quality Improvement Handbook. 2002, Milwaukee, WI: ASQ Quality Press
23. McCarty D, Gustafson DH, Wisdom JP, Ford J, Choi D, Molfenter T, Capoccia V, Cotter F: The network for the improvement of addiction treatment (NIATx): enhancing access and retention. Drug Alcohol Depend. 2007, 88: 138-145. 10.1016/j.drugalcdep.2006.10.009.
24. Rodgers R, Hunter JE, Rogers D: Influence of top management commitment on management program success. J Appl Psychol. 1993, 78: 151-155.
25. Bachman SS, Duckworth K: Consensus building for the development of service infrastructure for people with dual diagnosis. Adm Policy Ment Health. 2003, 30: 255-266. 10.1023/A:1023584410590.
26. Fixsen DL, Naoom SF, Blase KA, Friedman RM, Wallace F: Implementation Research: A Synthesis of the Literature. 2005, Tampa, FL: University of South Florida, Louis de la Parte Florida Mental Health Institute, The National Implementation Research Network
27. Powell AE, Rushmer RK, Davies HTO: A Systematic Narrative Review of Quality Improvement Models in Health Care. 2008
28. Beidas RS, Kendall PC: Training therapists in evidence-based practice: a critical review of studies from a systems-contextual perspective. Clin Psychol (New York). 2010, 17: 1-30.
29. Miller WR, Zweben J, Johnson WR: Evidence-based treatment: Why, what, where, when, and how?. J Subst Abuse Treat. 2005, 29: 267-276. 10.1016/j.jsat.2005.08.003.
30. Hunter SB, Chinman M, Ebener P, Imm P, Wandersman A, Ryan GW: Technical assistance as a prevention capacity-building tool: a demonstration using the getting to outcomes framework. Health Educ Behav. 2009, 36: 810-828. 10.1177/1090198108329999.
31. Rogers EM: Diffusion of Innovations. 1995, New York: Free Press, 4
32. Bandura A: Social Foundations of Thought and Action: A Social Cognitive Theory. 1986, Prentice Hall: Englewood Cliffs
33. Levesque DA, Prochaska JM, Prochaska JO: Stages of change and integrated service delivery. Consult Psychol J Pract Res. 1999, 51: 226-241.
34. Hunter SB, Ebener P, Chinman M: Promoting Success: A Getting to Outcomes® Guide to Implementing Continuous Quality Improvement for Community Service Organizations. 2010, Santa Monica, CA: RAND Corporation
35. Cook TD, Campbell DT, Day A: Quasi-Experimentation: Design & Analysis Issues for Field Settings. 1979, Boston: Houghton Mifflin
36. Gambia Hepatitis Study Group: The Gambia hepatitis intervention study. Canc Res. 1987, 47: 5782-5787.
37. Brown CA, Lilford RJ: The stepped wedge trial design: a systematic review. BMC Med Res Methodol. 2006, 6: 54-10.1186/1471-2288-6-54.
38. Smith PG, Smith PG, Morrow RH: Field Trials of Health Interventions in Developing Countries: A Toolbox. 1996, London: Macmillan Education Ltd
39. Office of Applied Studies, Substance Abuse and Mental Health Services Administration (SAMHSA): National Survey of Substance Abuse Treatment Services. 2005, Rockville, MD: Office of Applied Studies, Substance Abuse and Mental Health Services Administration (SAMHSA)
40. Deming WE: Out of Crisis. 2000, Cambridge: MIT Press
41. Nicolas W, Farley DO, Vaiana ME, Cretin S: Putting Practice Guidelines to Work in the Department of Defense Medical System: A Guide for Action. 2001, Santa Monica, CA: RAND Corporation
42. Fetterman DM, Wandersman A: Empowerment Evaluation Principles in Practice. 2005, New York: The Guilford Press
43. Simpson DD: A conceptual framework for transferring research to practice. J Subst Abuse Treat. 2002, 22: 171-182. 10.1016/S0740-5472(02)00231-3.
44. Prochaska JO, DiClemente CC, Norcross JC: In search of how people change. Applications to addictive behaviors. Am Psychol. 1992, 47: 1102-1114.
45. Kolb DA: Experiential Learning: Experience as the Source of Learning and Development. 1984, Englewood Cliffs: Prentice-Hall
46. Lewin K: Action research and minority problems. J Soc Issues. 1946, 2: 34-36. 10.1111/j.1540-4560.1946.tb02295.x.
47. Rakovshik SG, McManus F: Establishing evidence-based training in cognitive behavioral therapy: a review of current empirical findings and theoretical guidance. Clin Psychol Rev. 2010, 30: 496-516. 10.1016/j.cpr.2010.03.004.
48. Maslach C, Jackson SE: Maslach Burnout Inventory - Human Services Survey (MBI-HSS). MBI Manual. Edited by: Maslach C, Jackson SE, Leiter MP. 1996, Palo Alto: Consulting Psychologists Press, 5-3
49. Lehman WE, Greener JM, Simpson DD: Assessing organizational readiness for change. J Subst Abuse Treat. 2002, 22: 197-209. 10.1016/S0740-5472(02)00233-7.
50. Aarons GA: Mental health provider attitudes toward adoption of evidence-based practice: the Evidence-Based Practice Attitude Scale (EBPAS). Ment Health Serv Res. 2004, 6: 61-74.
51. Hall GE, Hord SM: Implementing Change: Patterns, Principles, and Potholes. 2001, Boston: Allyn and Bacon
52. Scheirer M, Hartling G, Hagerman D: Defining sustainability outcomes of health programs: illustrations from an on-line survey. Eval Program Plann. 2008, 31: 335-346. 10.1016/j.evalprogplan.2008.08.004.
53. Grol R, Wensing M: What drives change? Barriers to and incentives for achieving evidence-based practice. Med J Aust. 2004, 180: S57-S60.
54. Moore GC, Benbasat I: Development of an instrument to measure the perceptions of adopting an information technology innovation. Inf Syst Res. 1991, 2: 192-222. 10.1287/isre.2.3.192.
55. RTI International: Substance Abuse Services Cost Analysis Program. Cost Module. Version 1.2b. http://www.rti.org/files/Cost%20Non-Methadone.pdf
56. RTI International: Substance Abuse Services Cost Analysis Program. Labor Module. Version 1.2b. http://www.rti.org/files/Labor%20Non-Methadone.pdf
57. Landsverk J, Brown CH, Chamberlain P, Palinkas L, Ogihara M, Czaja S, Goldhaber-Fiebert JD, Rolls Reutz AJ, McCue Horowitz S: Design and Analysis in Dissemination and Implementation Research. Dissemination and Implementation Research in Health: Translating Science to Practice. Edited by: Brownson R, Colditz GA, Proctor EK. 2012, Oxford: Oxford University Press
58. Little RJA: Pattern-mixture models for multivariate incomplete data. J Am Stat Assoc. 1993, 88: 125-134.
59. Chinman M, Hunter SB, Ebener P, Paddock SM, Stillman L, Imm P, Wandersman A: The getting to outcomes demonstration and evaluation: an illustration of the prevention support system. Am J Community Psychol. 2008, 41: 206-224. 10.1007/s10464-008-9163-2.
60. Schoenwald SK, Hoagwood K: Effectiveness, transportability, and dissemination of interventions: what matters when?. Psychiatr Serv. 2001, 52: 1190-1197. 10.1176/appi.ps.52.9.1190.
61. Ennett ST, Ringwalt CL, Thorne J, Rohrbach LA, Vincus A, Simons-Rudolph A, Jones S: A comparison of current practice in school-based substance use prevention programs with meta-analysis findings. Prev Sci. 2003, 4: 1-14. 10.1023/A:1021777109369.
62. McCormick LK, Steckler AB, McLeroy KR: Diffusion of innovations in schools: a study of adoption and implementation of school-based tobacco prevention curricula. Am J Health Promot. 1995, 9: 210-219. 10.4278/0890-1171-9.3.210.
63. Parcel GS, Eriksen MP, Lovato CY, Gottlieb NH, Brink SG, Green LW: The diffusion of school-based tobacco-use prevention programs; Project description and baseline data. Health Educ Res. 1989, 4: 111-124. 10.1093/her/4.1.111.
64. Rohrbach LA, D'Onofrio CN, Backer TE, Montgomery SB: Diffusion of school-based substance abuse prevention programs. Am Behav Sci. 1996, 39: 919-934. 10.1177/0002764296039007012.
65. Rohrbach LA, Graham JW, Hansen WB: Diffusion of a school-based substance abuse prevention program: predictors of program implementation. Prev Med. 1993, 22: 237-260. 10.1006/pmed.1993.1020.
66. Steckler A, Goodman RM, McLeroy KR, Davis S, Koch G: Measuring the diffusion of innovative health promotion programs. Am J Health Promot. 1992, 6: 214-224. 10.4278/0890-1171-6.3.214.
67. Rounsaville BJ, Carroll KM, Onken LS: A stage model of behavioral therapies research: getting started and moving on from stage I. Clin Psychol. 2001, 8: 133-142.
68. Joint Commission on the Accreditation of Health Care Organizations: Striving Toward Improvement: Six Hospitals in Search of Quality. 1992, Oakbrook Terrace, IL: Joint Commission on the Accreditation of Health Care Organizations