Congruency of diabetes care with the Chronic Care Model in different Swiss health care organisations from the patients' perspective: A cross sectional study

Swiss Medical Weekly

Volumn 144, Issue , 2014, Pages

  Frei, Anja ^a,b   Senn, Oliver ^a   Huber, Felix ^c   Vecellio, Marco ^c   Steurer, Johann ^a   Woitzek, Katja ^a   Rosemann, Thomas ^a   Steurer Stey, Claudia ^a,c  

^a UNIVERSITY OF ZURICH   (Switzerland)

^b UNIVERSITY OF ZURICH   (Switzerland)

^c MediX Gruppenpraxis   (Switzerland)

Author keywords

Chronic care model; Chronic disease; Diabetes mellitus; General practice; Health care organisation; Patient centred care; Primary health care

Indexed keywords

HEMOGLOBIN A1C;

AGED; ARTICLE; CONTROLLED STUDY; CROSS-SECTIONAL STUDY; FEMALE; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HUMAN; MAJOR CLINICAL STUDY; MALE; MANAGED CARE; NON INSULIN DEPENDENT DIABETES MELLITUS; PATIENT ASSESSMENT; SELF CARE; SWISS; SWITZERLAND; TOTAL QUALITY MANAGEMENT; CHRONIC DISEASE; COMPARATIVE STUDY; DIABETES MELLITUS, TYPE 2; DIRECTIVE COUNSELING; GENERAL PRACTICE; HEALTH INSURANCE; MIDDLE AGED; PATIENT CARE; PATIENT CARE PLANNING; PATIENT SATISFACTION; PRIMARY HEALTH CARE; QUESTIONNAIRE; STANDARDS;

AGED; CHRONIC DISEASE; CROSS-SECTIONAL STUDIES; DIABETES MELLITUS, TYPE 2; DIRECTIVE COUNSELING; FEMALE; GENERAL PRACTICE; HUMANS; MALE; MANAGED CARE PROGRAMS; MIDDLE AGED; PATIENT CARE PLANNING; PATIENT NAVIGATION; PATIENT SATISFACTION; PRIMARY HEALTH CARE; PROCESS ASSESSMENT (HEALTH CARE); QUESTIONNAIRES; SWITZERLAND;

EID: 84907202693     PISSN: 14247860     EISSN: 14243997     Source Type: Journal    
DOI: 10.4414/smw.2014.13992     Document Type: Article

References (22)

1. Wagner EH, Austin BT, Von Korff M. Organizing care for patients with chronic illness. Milbank Q. 1996;74(4):511-44.
2. Improving Chronic Illness Care (ICIC). http://www.improvingchroniccare.org/.
3. Bonomi AE, Wagner EH, Glasgow RE, VonKorff M. Assessment of chronic illness care (ACIC): a practical tool to measure quality improvement. Heal ServRes. 2002;37(3):791-820.
4. Glasgow RE, Wagner EH, Schaefer J, Mahoney LD, Reid RJ, Greene SM. Development and validation of the Patient Assessment of Chronic Illness Care (PACIC). Med Care. 2005;43(5):436-44.
5. Rosemann T, Laux G, Droesemeyer S, Gensichen J, Szecsenyi J. Evaluation of a culturally adapted German version of the Patient Assessment of Chronic Illness Care (PACIC 5A) questionnaire in a sample of osteoarthritis patients. J Eval Clin Pr. 2007;13(5):806-13.
6. Steurer-Stey C, Frei A, Schmid-Mohler G, Malcolm-Kohler S, Zoller M, Rosemann T. Assessment of Chronic Illness Care with the German version of the ACIC in different primary care settings in Switzerland. Heal Qual Life Outcomes. 2010;8:122.
7. Frei A, Chmiel C, Schlapfer H, Birnbaum B, Held U, Steurer J, et al. The Chronic CARe for diAbeTes study (CARAT): a cluster randomized controlled trial. Cardiovasc Diabetol. 2010;9:23.
8. Frei A, Herzog S, Woitzek K, Held U, Senn O, Rosemann T, et al. Characteristics of poorly controlled Type 2 diabetes patients in Swiss primary care. Cardiovasc Diabetol. 2012;11:70.
9. American Diabetes Association. Standards of medical care in diabetes - 2011. Diabetes Care. 2011;34(Suppl 1):S11-61.
10. Goldstein MG, Whitlock EP, DePue J. Multiple behavioral risk factor interventions in primary care. Summary of research evidence. Am J Prev Med. 2004;27(2 Suppl):61-79.
11. Glasgow RE, Whitesides H, Nelson CC, King DK. Use of the Patient Assessment of Chronic Illness Care (PACIC) with diabetic patients: relationship to patient characteristics, receipt of care, and self-management. Diabetes Care. 2005;28(11):2655-61.
12. Szecsenyi J, Rosemann T, Joos S, Peters-Klimm F, Miksch A. German Diabetes Disease Management Programs Are Appropriate for Restructuring Care According to the Chronic Care Model: An evaluation with the Patient Assessment of Chronic Illness Care instrument. Diabetes Care. 2008;31(6):1150-4.
13. Grol R, Wensing M, Mainz J, Ferreira P, Hearnshaw H, Hjortdahl P, et al. Patients' priorities with respect to general practice care: an international comparison. European Task Force on Patient Evaluations of General Practice (EUROPEP). FamPract. 1999;16(1):4-11.
14. Klingenberg A, Bahrs O, Szecsenyi J. [How do patients evaluate general practice? German results from the European Project on Patient Evaluation of General Practice Care (EUROPEP)]. Z ArztlFortbildQualitatssich. 1999;93(6):437-45.
15. Bodenheimer T, Wagner EH, Grumbach K. Improving primary care for patients with chronic illness: the chronic care model, Part 2. JAMA. 2002;288(15):1909-14.
16. Glasgow RE, Bull SS, Gillette C, Klesges LM, Dzewaltowski DA. Behavior change intervention research in healthcare settings: a review of recent reports with emphasis on external validity. Am J Prev Med. 2002;23(1):62-9.
17. Glasgow RE, Davis CL, Funnell MM, Beck A. Implementing practical interventions to support chronic illness self-management. Jt Comm J Qual Saf. 2003;29(11):563-74.
18. Lorig KR, Holman H. Self-management education: history, definition, outcomes, and mechanisms. Ann Behav Med. 2003;26(1):1-7.
19. Steurer-Stey C, Fletcher M, Vetter W, Steurer J. Patient education in asthma: a survey of physicians' knowledge of the principles and implementation of self management in practice. Swiss Med Wkly. 2006;136(35-36):561-5.
20. Burgmann K, Fatio S, Jordi B, Rutishauser J. Medical care of type 2 diabetes mellitus in light of international and national recommendations: a retrospective analysis. Swiss Med Wkly. 2013;143:w13871.
21. Clark NM, Gong M. Management of chronic disease by practitioners and patients: are we teaching the wrong things? BMJ. 2000;320(7234):572-5.
22. Wennberg JE. Time to tackle unwarranted variations in practice. BMJ. 2011;342:687-90.