Identifying and characterizing topics in enterprise content management: A latent semantic analysis of vendor case studies

ECIS 2014 Proceedings - 22nd European Conference on Information Systems

Volumn , Issue , 2014, Pages

  Herbst, Andrea ^a   Simons, Alexander ^a   Vom Brocke, Jan ^a   Müller, Oliver ^a   Debortoli, Stefan ^a   Vakulenko, Svitlana ^a  

^a UNIVERSITY OF LIECHTENSTEIN   (Liechtenstein)

Author keywords

Content management; Document management; Enterprise content management; Latent semantic analysis; Records management; Text mining

Indexed keywords

DATA MINING; INFORMATION MANAGEMENT; INFORMATION SERVICES; INFORMATION SYSTEMS; RECORDS MANAGEMENT;

CONTENT MANAGEMENT; DOCUMENT MANAGEMENT; ENTERPRISE CONTENT MANAGEMENTS; LATENT SEMANTIC ANALYSIS; TEXT MINING;

KNOWLEDGE ENGINEERING;

EID: 84905841669     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (48)

1. Aladwani, A. M. (2014). The 6As model of social content management. International Journal of Information Management, 34 (2), 133-138.
2. Alalwan, J. A. and Weistroffer, H. R. (2012). Enterprise content management research: A comprehensive review. Journal of Enterprise Information Management, 25 (5), 441-461.
3. Blair, B. T. (2004). An enterprise content management primer. Information Management Journal, 38 (5), 64-66.
4. Cameron, S. (2011). Enterprise content management: A business and technical guide. Retrieved 05 December 2013, from http://www.bcs.org/upload/pdf/ enterprise-content-management.pdf
5. Clark, D. (2014). Rhetorical challenges and concerns in enterprise content management. In Enterprise Content Management in Information Systems Research - Foundations, Methods and Cases (vom Brocke, J. and Simons, A. Eds.), pp. 63-74, Springer, Heidelberg et al.
6. Coussement, K. and Van den Poel, D. (2008). Improving customer complaint management by automatic email classification using linguistic style features as predictors. Decision Support Systems, 44 (4), 870-882.
7. Documentum (n.d.). In Wikipedia. Retrieved 06 December 2013, from http://en.wikipedia.org/wiki/Documentum
8. Evangelopoulos, N., Zhang, X. and Prybutok, V. R. (2012). Latent semantic analysis: Five methodological recommendations. European Journal of Information Systems, 21 (1), 70-86.
9. Fisher, I. E., and Garnsey, M. R., Goel, S. and Tam, K. (2010). The role of text analytics and information retrieval in the accounting domain. Journal of Emerging Technologies in Accounting, 7 (1), 1-24.
10. Gartner (2012). Magic quadrant for enterprise content management. Retrieved 10 October 2013, from http://www.project-consult.de/files/Oracle- Gartner-Magic-Quadrant-ECM-20121018.pdf
11. Gartner (2013). Market share analysis: Enterprise content management, worldwide, 2012. Retrieved 06 December 2013, from https://www.gartner.com/doc/ 2474215?pcp=itg
12. Grahlmann, K. R., and Helms., R. W., Hilhorst, C., Brinkkemper, S. and van Amerongen, S. (2012). Reviewing enterprise content management: A functional framework. European Journal of Information Systems, 21 (3), 268-286.
13. Harris, H. (2001). Content analysis of secondary data: A study of courage in managerial decision making. Journal of Business Ethics, 34 (3-4), 191-208.
14. Hooper, D. (2009). Enterprise Content Management: Definition Please! Infonomics, 23 (4), 56.
15. Hyland (2013). Hyland software acquires AnyDoc software. Retrieved 05 December 2013, from http://www.hyland.com/en-SG/about/acquisitions/~/link.aspx?- id=926A3550203F4308B5EBF30E939C4658&-z=z#.UqCJwOI0w5o
16. Indulska, M., Hovorka, D. S. and Recker, J. (2012). Quantitative approaches to content analysis: Identifying conceptual drift across publication outlets. European Journal of Information Systems, 21 (1), 49-69.
17. Infiniti Research (2012). Global enterprise content management market 2011-2015. Retrieved 31 March 2013, from http://www.reportstack.com/product/ 64995/global-enterprise-content-management-market-20112015.html
18. Jauch, L. R., Osborn, R. N. and Martin, T. N. (1980). Structured content analysis of cases: A complementary method for organizational research. The Academy of Management Review, 5 (4), 517-525.
19. Jones, M. P. and Martin, J. H. (1997). Contextual spelling correction using latent semantic analysis. In Proceedings of the 5th Conference on Applied Natural Language Processing (ANLP'97), Washington, DC, USA.
20. Landauer, T. K., Foltz, P. W. and Laham, D. (1998). An introduction to latent semantic analysis. Discourse Processes, 25 (2-3), 259-284.
21. Larsen, K. R., and Monarchi, D. E., Hovorka, D. S. and Bailey, C. N. (2008). Analyzing unstructured text data: Using latent categorization to identify intellectual communities in information systems. Decision Support Systems, 45 (4), 884-896.
22. Laumer, S., Beimborn, D., Maier, C. and Weinert, C. (2013). Enterprise content management. Business & Information Systems Engineering, 5 (6), 449-452.
23. Ljungberg, N. (2005). Digital. Asset. Management. So what? Journal of Digital Asset Management, 1 (2), 107-109.
24. Manning, C. D., Raghavan, P. and Schütze, H. (2008). Introduction to information retrieval, Cambridge University Press, Cambridge.
25. Mescan, S. (2004). Why content management should be part of every organization's global strategy. Information Management Journal, 38 (4), 54-57.
26. Munkvold, B. E., Päivärinta, T., Hodne, A. K. and Stangeland, E. (2006). Contemporary issues of enterprise content management: The case of Statoil. Scandinavian Journal of Information Systems, 18 (2), 69-100.
27. Nordheim, S. and Päivärinta, T. (2006). Implementing enterprise content management: From evolution through strategy to contradictions out-of-the-box. European Journal of Information Systems, 15 (6), 648-662.
28. O'Callaghan, R. and Smits, M. (2005). A strategy development process for enterprise content management. In Proceedings of the 13th European Conference on Information Systems (ECIS 2005), Regensburg, Germany.
29. Oracle (2006). Oracle completes acquisition of Stellent: Accelerates enterprise content management strategy with industry leading products. Retrieved 05 December 2013, from http://www.oracle.com/us/corporate/acquisitions/ stellent/oracle-stellent-faq-337295.pdf
30. Päivärinta, T. (2014). Preface: ECM - Still an ugly duckling? In Enterprise Content Management in Information Systems Research - Foundations, Methods and Cases (vom Brocke, J. and Simons, A. Eds.), pp. vii-viii, Springer, Heidelberg et al.
31. Päivärinta, T. and Munkvold, B. E. (2005). Enterprise content management: An integrated perspective on information management. In Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05), Big Island, HI, USA.
32. Ptacek, L. (2011). Is ECM dead? Retrieved 05 December 2013, from http://www.aiim.org/community/blogs/community/is-ecm-dead
33. Radicati Group (2013). Enterprise content management market, 2013-2017. Retrieved 21 August 2013, from http://www.radicati.com/wp/wp-content/uploads/ 2013/05/Enterprise-Content-Management-Market-2013-2017-Executive-Summary.pdf
34. Reuters (2011). HP closes Autonomy deal. Retrieved 05 December 2013, from http://www.reuters.com/article/2011/10/03/us-hp-autonomy-idUSTRE79269E20111003
35. Rickenberg, T., Neumann, M., Hohler, B. and Breitner, M. (2012). Enterprise content management - A literature review. In Proceedings of the 18th Americas Conference on Information Systems (AMCIS'12), Seattle, WA, USA.
36. Rockley, A. and Cooper, C. (2012). Managing enterprise content: A unified content strategy, New Riders, Berkeley, CA.
37. Roe, D. (2013). Forrester wave ECM: Market wants agile, mobile, content apps; Small vendors rise. Retrieved 25 March 2014, from http://www.cmswire.com/ cms/information-management/forrester-wave-ecm-market-wants-agile-mobile-content- apps-small-vendors-rise-022601.php
38. Salton, G., Wong, A. and Yang, C.-S. (1975). A vector space model for automatic indexing. Communications of the ACM, 18 (11), 613-620.
39. Sidorova, A., Evangelopoulos, N., Valacich, J. S. and Ramakrishnan, T. (2008). Uncovering the intellectual core of the information systems discipline. MIS Quarterly, 32 (3), 467-482.
40. Simons, A. and vom Brocke, J. (2014). Enterprise content management in information systems research. In Enterprise Content Management in Information Systems Research - Foundations, Methods and Cases (vom Brocke, J. and Simons, A. Eds.), pp. 3-21, Springer, Heidelberg et al.
41. Smith, H. A. and McKeen, J. D. (2003). Developments in practice VIII: Enterprise content management. Communications of the Association for Information Systems, 11 (1), 647-659.
42. Svärd, P. (2014). Exploring two approaches to information management: Two Swedish municipalities as examples. In Enterprise Content Management in Information Systems Research - Foundations, Methods and Cases (vom Brocke, J. and Simons, A. Eds.), pp. 217-235, Springer, Heidelberg et al.
43. Tyrväinen, P., Päivärinta, T., Salminen, A. and Iivari, J. (2006). Characterizing the evolving research on enterprise content management. European Journal of Information Systems, 15 627-634.
44. Usman, M., Muzaffar, A. W. and Rauf, A. (2009). Enterprise content management (ECM): Needs, challenges and recommendations. In Proceedings of the 2nd IEEE International Conference on Computer Science and Information Technology (ICCSIT'09), Beijing, China.
45. vom Brocke, J., Seidel, S. and Simons, A. (2010). Bridging the gap between enterprise content management and creativity: A research framework. In Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS'10), Kauai, Hawaii, USA.
46. vom Brocke, J., Simons, A. and Cleven, A. (2011a). Towards a business process-oriented approach to enterprise content management: The ECM-Blueprinting framework. Information Systems and eBusiness Management, 9 (4), 475-496.
47. vom Brocke, J., Simons, A., Herbst, A., Derungs, R. and Novotny, S. (2011b). The business drivers behind ECM initiatives: A process perspective. Business Process Management Journal, 17 (6), 965-985.
48. Waters, R. (2006). IBM buys FileNet for $1.6bn. Retrieved 05 December 2013, from http://www.ft.com/cms/s/2/5f47823a-2897-11db-a2c1- 0000779e2340.html#axzz2mbeNVfjT