-
2
-
-
84961797394
-
Exploring the lives of youth in BPO sector: Findings from a study in Gurgaon
-
New Delhi: Population council. [Last cited on 2013 Dec 12]
-
Vaid M. Exploring the lives of youth in BPO sector: Findings from a study in Gurgaon. Health and Population Innovation Fellowship Programme Working paper No. 10. New Delhi: Population council. 2009. Available from: http://www.popcouncil.org/pdfs/wp/India-HPIF/010.pdf [Last cited on 2013 Dec 12].
-
(2009)
Health and Population Innovation Fellowship Programme Working Paper No. 10
-
-
Vaid, M.1
-
3
-
-
84963718338
-
Call center employees: Is work life stress a challenge?
-
Latha G, Panchanatham N. Call center employees: Is work life stress a challenge? Sabaramuwa Univ J 2010;9:1-9.
-
(2010)
Sabaramuwa Univ J
, vol.9
, pp. 1-9
-
-
Latha, G.1
Panchanatham, N.2
-
5
-
-
84905828708
-
Mental health and stress among call center employees
-
Suri S, Rizvi S. Mental health and stress among call center employees. J Indian Acad Appl Psychol 2008;34:215-20.
-
(2008)
J Indian Acad Appl Psychol
, vol.34
, pp. 215-220
-
-
Suri, S.1
Rizvi, S.2
-
6
-
-
0000253971
-
An assembly line in the head: Work and employee relations in the call centre
-
Taylor P, Bain P. An assembly line in the head: Work and employee relations in the call centre. Ind Relat J 1999;30:101-17.
-
(1999)
Ind Relat J
, vol.30
, pp. 101-117
-
-
Taylor, P.1
Bain, P.2
-
7
-
-
84896527460
-
Sleep patterns and their impact on lifestyle, anxiety and depression in BPO workers
-
Suri JC, Sen MK, Singh P, Kumar R, Aggarwal P. Sleep patterns and their impact on lifestyle, anxiety and depression in BPO workers. Indian J Sleep Med 2007;2:64-70.
-
(2007)
Indian J Sleep Med
, vol.2
, pp. 64-70
-
-
Suri, J.C.1
Sen, M.K.2
Singh, P.3
Kumar, R.4
Aggarwal, P.5
-
8
-
-
21144438796
-
What is typical for call centre jobs? Job characteristics and service interactions in different call centres
-
Zapf D, Isic A, Bechtoldt M, Blau P. What is typical for call centre jobs? Job characteristics and service interactions in different call centres. Eur J Work Organ Psychol 2003;12:311-40.
-
(2003)
Eur J Work Organ Psychol
, vol.12
, pp. 311-340
-
-
Zapf, D.1
Isic, A.2
Bechtoldt, M.3
Blau, P.4
-
9
-
-
77953805159
-
Perceived job stress and health complaints at a bank call center: Comparison between inbound and outbound services
-
Lin YH, Chen CY, Hong WH, Lin YC. Perceived job stress and health complaints at a bank call center: Comparison between inbound and outbound services. Ind Health 2010;48:349-56.
-
(2010)
Ind Health
, vol.48
, pp. 349-356
-
-
Lin, Y.H.1
Chen, C.Y.2
Hong, W.H.3
Lin, Y.C.4
-
10
-
-
84905857698
-
Phone workers brain strain
-
Jan 6. [Last cited on 2013 May 28]
-
Brown P. Phone workers brain strain". The Guardian. 1999 Jan 6. Available from: http://www.guardian.co.uk/uk/1999/jan/06/paulbrown1 [Last cited on 2013 May 28].
-
(1999)
The Guardian
-
-
Brown, P.1
-
12
-
-
33746675633
-
Working conditions and health among employees at information technology-enabled services: A review of current evidence
-
Kesavachandran C, Rastogi SK, Das M, Khan AM. Working conditions and health among employees at information technology-enabled services: A review of current evidence. Indian J Med Sci 2006;60:300-7.
-
(2006)
Indian J Med Sci
, vol.60
, pp. 300-307
-
-
Kesavachandran, C.1
Rastogi, S.K.2
Das, M.3
Khan, A.M.4
-
13
-
-
78649567604
-
Heart rate variability changes in business process outsourcing employees working in shifts
-
Kunikullaya KU, Kirthi SK, Venkatesh D. Heart rate variability changes in business process outsourcing employees working in shifts. Indian Pacing Electrophysiol J 2010;10:439-46.
-
(2010)
Indian Pacing Electrophysiol J
, vol.10
, pp. 439-446
-
-
Kunikullaya, K.U.1
Kirthi, S.K.2
Venkatesh, D.3
-
14
-
-
84877150240
-
Mental, physical and social health problems of call centre workers
-
Bhuyar P, Banerjee A, Pandve H, Patil A, Rajan S, Chaudhury S. Mental, physical and social health problems of call centre workers. Ind Psychiatry J 2008;17:21-5.
-
(2008)
Ind Psychiatry J
, vol.17
, pp. 21-25
-
-
Bhuyar, P.1
Banerjee, A.2
Pandve, H.3
Patil, A.4
Rajan, S.5
Chaudhury, S.6
-
15
-
-
0041368798
-
Attitude alters the risk for development of repetitive strain injuries in software professionals
-
Choudhary SB, Rao V, Suneetha S. Attitude alters the risk for development of repetitive strain injuries in software professionals. Indian J Occup Environ Med 2003;7:32-4.
-
(2003)
Indian J Occup Environ Med
, vol.7
, pp. 32-34
-
-
Choudhary, S.B.1
Rao, V.2
Suneetha, S.3
-
16
-
-
78049501767
-
Call centre employees and tobacco dependence: Making a difference
-
Mishra GA, Majmudar PV, Gupta SD, Rane PS, Hardikar NM, Shastri SS. Call centre employees and tobacco dependence: Making a difference. Indian J Cancer 2010;47 Suppl 1:43-52.
-
(2010)
Indian J Cancer
, vol.47
, Issue.SUPPL. 1
, pp. 43-52
-
-
Mishra, G.A.1
Majmudar, P.V.2
Gupta, S.D.3
Rane, P.S.4
Hardikar, N.M.5
Shastri, S.S.6
-
18
-
-
84863782117
-
Exploring the quality of life in the Indian software industry: A public health viewpoint
-
Jha A, Sadhukhan SK, Velusamy S, Banerjee G, Banerjee A, Saha A, et al. Exploring the quality of life in the Indian software industry: A public health viewpoint. Int J Public Health 2012;57:371-81.
-
(2012)
Int J Public Health
, vol.57
, pp. 371-381
-
-
Jha, A.1
Sadhukhan, S.K.2
Velusamy, S.3
Banerjee, G.4
Banerjee, A.5
Saha, A.6
-
19
-
-
84862231828
-
Women in BPO sector in India: A study of individual aspirations and environmental challenges
-
Dube D, Gawali BR, Haldar S. Women in BPO sector in India: A study of individual aspirations and environmental challenges. Asian Soc Sci 2012;8:157-83.
-
(2012)
Asian Soc Sci
, vol.8
, pp. 157-183
-
-
Dube, D.1
Gawali, B.R.2
Haldar, S.3
-
20
-
-
84905862096
-
Indian IT industry and work: A study of health risk among BPO workers in Bangalore
-
Jena MK. Indian IT industry and work: A study of health risk among BPO workers in Bangalore. Labour Dev 2011;18:25-41.
-
(2011)
Labour Dev
, vol.18
, pp. 25-41
-
-
Jena, M.K.1
|