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Volumn 16, Issue , 2014, Pages 62-67

Service performance monitoring and control Toolset

Author keywords

Performance Indicators; Service governance support toolset; Service operation monitoring

Indexed keywords

AGILE MANUFACTURING SYSTEMS;

EID: 84905364874     PISSN: None     EISSN: 22128271     Source Type: Conference Proceeding    
DOI: 10.1016/j.procir.2014.01.009     Document Type: Conference Paper
Times cited : (8)

References (24)
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  • 5
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    • (2002) Collaborative Business Ecosystems and Virtual Enterprises
    • Dignum, V.1    Dignum, F.2
  • 12
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    • Number, 14 February, (19)
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    • (1997) International Journal of Production Economics , vol.48 , Issue.3 , pp. 207-225
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    • Integrated performance measurement systems: A development guide
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    • U. Bititci, A. Carrie, L. McDevitt, "Integrated Performance Measurement Systems: A Development Guide", International Journal of Operations and Production Management, Vol 17 no 6, MCB University Press, ISSN 0144-3577, May/June 1997 pp. 522-535.
    • (1997) International Journal of Operations and Production Management , vol.17 , Issue.6 , pp. 522-535
    • Bititci, U.1    Carrie, A.2    Mcdevitt, L.3
  • 20
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    • Why some performance measurement initiatives fail: Lessons from the change management literature
    • Mike Bourne and Andy Neely: "Why some performance measurement initiatives fail: lessons from the change management literature". Int. J. Business Performance Management, Vol. 5, Nos. 2/3, 2003.
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  • 21
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.