A multilevel cross-cultural examination of role overload and organizational commitment: Investigating the interactive effects of context

Journal of Applied Psychology

Volumn 99, Issue 4, 2014, Pages 723-736

  Fisher, David M ^a,b  

^a DEPAUL UNIVERSITY   (United States)

^b Stanard and Associates Inc   (United States)

Author keywords

Empowerment; National culture; Organizational climate; Organizational commitment; Role overload

Indexed keywords

ADULT; BEHAVIOR; CULTURAL FACTOR; EMPLOYMENT; HUMAN; ORGANIZATION; PERSONNEL MANAGEMENT; PROFESSIONAL STANDARD; PSYCHOLOGY;

ADULT; CROSS-CULTURAL COMPARISON; EMPLOYMENT; HUMANS; ORGANIZATIONAL CULTURE; PERSONNEL LOYALTY; POWER (PSYCHOLOGY); PROFESSIONAL ROLE;

EID: 84904065788     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0035861     Document Type: Article

References (86)

1. Aiken, L. A., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
2. Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance, and normative commitment to the organization. Journal of Occupational Psychology, 63, 1-18.
3. Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49, 252-276.
4. Au, K. Y. (1999). Intra-cultural variation: Evidence and implications for international business. Journal of International Business Studies, 30, 799-812.
5. Baumeister, R. F., & Leary, M. R. (1995). The need to belong: Desire for interpersonal attachments as a fundamental human motivation. Psychological Bulletin, 117, 497-529.
6. Beehr, T. A., Walsh, J. T., & Taber, T. D. (1976). Relationship of stress to individually and organizationally valued states: Higher order needs as a moderator. Journal of Applied Psychology, 61, 41-47.
7. Block, P. (1987). The empowered manager: Positive political skills at work. San Francisco, CA: Jossey-Bass.
8. Bolino, M. C., & Turnley, W. H. (2005). The personal costs of citizenship behavior: The relationship between individual initiative and overload, job stress, and work-family conflict. Journal of Applied Psychology, 90, 740-748.
9. Brief, A. P., & Weiss, H. M. (2002). Organizational behavior: Affect in the workplace. Annual Review of Psychology, 53, 279-307.
10. Brown, S. P., Jones, E., & Leigh, T. W. (2005). The attenuating effect of overload on relationships linking self-efficacy and goal level to work performance. Journal of Applied Psychology, 90, 972-979.
11. Bryk, A. S., & Raudenbush, S. W. (1992). Hierarchical linear models. Newbury Park, CA: Sage.
12. Cappelli, P., & Sherer, P. D. (1991). The missing role of context in OB: The need for a meso-level approach. Research in Organizational Behavior, 13, 55-110.
13. Cascio, W. F. (2003). Changes in workers, work, and organizations. In W. C. Borman, D. R. Ilgen, & R. J. Klimoski (Eds.), Handbook of psychology: Industrial and organizational psychology (pp. 401-422). Hoboken, NJ: John Wiley & Sons.
14. Cheung, G. W., & Rensvold, R. B. (2002). Evaluating goodness-of-fit indexes for testing measurement invariance. Structural Equation Modeling, 9, 233-255.
15. Cohen, S., & Wills, T. A. (1985). Stress, social support, and the buffering hypothesis. Psychological Bulletin, 98, 310-357.
16. Conger, J. A., & Kanungo, R. N. (1988). The empowerment process: Integrating theory and practice. Academy of Management Review, 13, 471-482.
17. Dierdorff, E. C., Rubin, R. S., & Morgeson, F. P. (2009). The milieu of managerial work: An integrative framework linking work context to role requirements. Journal of Applied Psychology, 94, 972-988.
18. Eagly, A. H., & Chaiken, S. (1993). The psychology of attitudes. Fort Worth, TX: Harcourt Brace Jovanovich College Publishers.
19. Eatough, E. M., Chang, C.-H., Miloslavic, S. A., & Johnson, R. E. (2011). Relationships of role stressors with organizational citizenship behavior: A meta-analysis. Journal of Applied Psychology, 96, 619-632.
20. Eby, L. T., & Dobbins, G. H. (1997). Collectivistic orientation in teams: An individual- and group-level analysis. Journal of Organizational Behavior, 18, 275-295.
21. Erez, M. (2011). Cross-cultural and global issues in organizational psychology. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (Vol. 3, pp. 807-854). Washington, DC: American Psychological Association.
22. Eylon, D., & Au, K. Y. (1999). Exploring empowerment cross-cultural differences along the power distance dimension. International Journal of Intercultural Relations, 23, 373-385.
23. Gelfand, M. J., Erez, M., & Aycan, Z. (2007). Cross-cultural organizational behavior. Annual Review of Psychology, 58, 479-514.
24. Glazer, S., & Beehr, T. A. (2005). Consistency of implications of three role stressors across four countries. Journal of Organizational Behavior, 26, 467-487.
25. Griffen, M. A., & Clarke, S. (2011). Stress and well-being at work. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (Vol. 3, pp. 359-397). Washington, DC: American Psychological Association.
26. Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16, 250-279.
27. Hanges, P. J., & Dickson, M. W. (2006). Agitation over aggregation: Clarifying the development of and the nature of the GLOBE scales. The Leadership Quarterly, 17, 522-536.
28. Harrison, D. A., Newman, D. A., & Roth, P. L. (2006). How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences. Academy of Management Journal, 49, 305- 325.
29. Hofmann, D. A., & Gavin, M. B. (1998). Centering decisions in hierarchical linear models: Implications for research in organizations. Journal of Management, 24, 623-641.
30. Hofstede, G. (1980). Motivation, leadership, and organization: Do American theories apply abroad? Organizational Dynamics, 9, 42-63.
31. Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Thousand Oaks, CA: Sage.
32. House, J. S. (1981). Work stress and social support. Reading, MA: Addison- Wesley.
33. House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (Eds.). (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Thousand Oaks, CA: Sage.
34. Hui, C. H. (1990). Work attitudes, leadership styles, and managerial behaviors in different cultures. In R. W. Brislin (Ed.), Applied crosscultural psychology (pp. 186-208). Newbury Park, CA: Sage.
35. James, L. R., & Jones, A. P. (1974). Organizational climate: A review of theory and research. Psychological Bulletin, 81, 1096 -1112.
36. Jex, S. M. (1998). Stress and job performance: Theory, research, and implications for management practice. Thousand Oaks, CA: Sage.
37. Johns, G. (2006). The essential impact of context on organizational behavior. Academy of Management Review, 31, 386-408.
38. Kanter, R. M. (1983). The change masters. New York, NY: Simon & Schuster.
39. Karasek, R. A. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administration Science Quarterly, 24, 285-307.
40. Karasek, R. A. (1985). Job content questionnaire and user's guide. Lowell: University of Massachusetts Lowell, Department of Work Environment.
41. Kirkman, B. L., Lowe, K. B., & Gibson, C. B. (2006). A quarter century of Culture's Consequences: A review of empirical research incorporating Hofstede's cultural values framework. Journal of International Business Studies, 37, 285-320.
42. Kirkman, B. L., & Shapiro, D. L. (1997). The impact of cultural values on employee resistance to teams: Toward a model of globalized selfmanaging work team effectiveness. Academy of Management Review, 22, 730-757.
43. Kirkman, B. L., & Shapiro, D. L. (2001). The impact of cultural values on job satisfaction and organizational commitment in self-managing work teams: The mediating role of employee resistance. Academy of Management Journal, 44, 557-569.
44. Ko, J.-W., Price, J. L., & Mueller, C. W. (1997). Assessment of Meyer and Allen's three-component model of OC in South Korea. Journal of Applied Psychology, 82, 961-973.
45. Kozlowski, S. W. J., & Klein, K. J. (2000). A multilevel approach to theory and research in organizations: Contextual, temporal, and emergent processes. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions (pp. 3-90). San Francisco, CA: Jossey-Bass.
46. Lindell, M. K., & Whitney, D. J. (2001). Accounting for common method variance in cross-sectional research designs. Journal of Applied Psychology, 86, 114-121.
47. Liu, C., Spector, P. E., & Shi, L. (2007). Cross-national job stress: A quantitative and qualitative study. Journal of Organizational Behavior, 28, 209-239.
48. Mathieu, J. E., & Zajac, D. M. (1990). A review and meta-analysis of the antecedents, correlates, and consequences or OC. Psychological Bulletin, 108, 171-194.
49. Maynard, M. T., Gilson, L. L., & Mathieu, J. E. (2012). Empowerment-fad or fab? A multilevel review of the past two decades of research. Journal of Management, 38, 1231-1281.
50. McSweeney, B. (2002). Hofstede's model of national cultural differences and their consequences: A triumph of faith - a failure of analysis. Human Relations, 55, 89-118.
51. Mendonca, M., & Kanungo, R. N. (1994). Managing human resources: The issue of cultural fit. Journal of Management Inquiry, 3, 189-205.
52. Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61, 20-52.
53. Mowday, R. T., & Sutton, R. I. (1993). Organizational behavior: Linking individuals and groups to organizational contexts. Annual Review of Psychology, 44, 195-229.
54. Newman, K. L., & Nollen, S. D. (1996). Culture and congruence: The fit between management practices and national culture. Journal of International Business Studies, 27, 753-779.
55. O'Driscoll, M. P., & Brough, P. (2010). Work organization and health. In S. Leka & J. Houdmont (Eds.), Occupational health psychology (pp. 57-87). Malden, MA: Wiley-Blackwell.
56. Örtqvist, D., & Wincent, J. (2006). Prominent consequences of role stress: A meta-analytic review. International Journal of Stress Management, 13, 399-422.
57. Ostroff, C., Kinicki, A. J., & Tamkins, M. M. (2003). Organizational culture and climate. In W. C. Borman, D. R. Ilgen, & R. J. Klimoski (Eds.), Handbook of psychology: Industrial and organizational psychology (pp. 565-593). Hoboken, NJ: John Wiley & Sons.
58. Peterson, M. F., & Smith, P. B. (1997). Does national culture or ambient temperature explain cross-national differences in role stress? No sweat! Academy of Management Journal, 40, 930-946.
59. Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
60. Ralston, D. A., Pounder, J., Lo, C. W. H., Wong, Y.-Y., Egri, C. P., & Stauffer, J. (2006). Stability and change in managerial work values: A longitudinal study of China, Hong Kong, and the U.S. Management and Organization Review, 2, 67-94.
61. Rapp, J. K., Bernardi, R. A., & Bosco, S. M. (2011). Examining the use of Hofstede's uncertainty avoidance construct in international research: A 25-year review. International Business Research, 4, 3-15.
62. Raudenbush, S. W., & Bryk, A. S. (2002). Hierarchical linear modeling: Applications and data analysis methods (2nd ed.). Thousand Oaks, CA: Sage.
63. Raudenbush, S., Bryk, A., Cheong, Y. F., Congdon, R., & du Toit, M. (2004). HLM6: Hierarchical linear and nonlinear modeling. Lincolnwood, IL: Scientific Software International.
64. Reichers, A. E., & Schneider, B. (1990). Climate and culture: An evolution of constructs. In B. Schneider (Ed.), Organizational climate and culture (pp. 5-39). San Francisco, CA: Jossey-Bass.
65. Robert, C., Probst, T. M., Martocchio, J. J., Drasgow, F., & Lawler, J. J. (2000). Empowerment and continuous improvement in the United States, Mexico, Poland, and India: Predicting fit on the basis of the dimensions of power distance and individualism. Journal of Applied Psychology, 85, 643-658.
66. Rousseau, D. M., & Fried, Y. (2001). Location, location, location: Contextualizing organizational research. Journal of Organizational Behavior, 22, 1-13.
67. Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55, 68-78.
68. Schleicher, D. J., Hansen, S. D., & Fox, K. E. (2011). Job attitudes and work values. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (Vol. 3, pp. 137-189). Washington, DC: American Psychological Association.
69. Schneider, B., Ehrhart, M. G., & Macey, W. H. (2011). Perspectives on organizational climate and culture. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (Vol. 1, pp. 373-414). Washington, DC: American Psychological Association.
70. Schneider, B., & Reichers, A. E. (1983). On the etiology of climates. Personnel Psychology, 36, 19 -39.
71. Seibert, S. E., Wang, G., & Courtright, S. H. (2011). Antecedents and consequences of psychological and team empowerment in organizations: A meta-analytic review. Journal of Applied Psychology, 96, 981-1003.
72. Solinger, O. N., van Olffen, W., & Roe, R. A. (2008). Beyond the three-component model of OC. Journal of Applied Psychology, 93, 70-83.
73. Sonnentag, S., & Frese, M. (2003). Stress in organizations. In W. C. Borman, D. R. Ilgen, & R. J. Klimoski (Eds.), Handbook of psychology: Industrial and organizational psychology (pp. 453-491). Hoboken, NJ: John Wiley & Sons.
74. Spector, P. E., Cooper, C. L., & Sparks, K. (2001). An international study of the psychometric properties of the Hofstede Values Survey Module 1994: A comparison of individual and country/province level results. Applied Psychology: An International Review, 50, 269 -281.
75. Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal conflict at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3, 356-367.
76. Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38, 1442-1465.
77. Spreitzer, G. M. (1996). Social structural characteristics of psychological empowerment. Academy of Management Journal, 39, 483-504.
78. Tabachnick, B. G., & Fidell, L. S. (2007). Using multivariate statistics (5th ed.). Boston, MA: Pearson/Allyn & Bacon.
79. Taras, V., Kirkman, B. L., & Steel, P. (2010). Examining the impact of Culture's Consequences: A three-decade, multilevel, meta-analytic review of Hofstede's cultural value dimensions. Journal of Applied Psychology, 95, 405-439.
80. Thomas, K. W., & Velthouse, B. A. (1990). Cognitive elements of empowerment: An "interpretive" model of intrinsic task motivation. Academy of Management Review, 15, 666-681.
81. Tsui, A. S. (2007). From homogenization to pluralism: International management research in the academy and beyond. Academy of Management Journal, 50, 1353-1364.
82. Vandenberg, R. J., & Lance, C. E. (2000). A review and synthesis of the measurement invariance literature: Suggestions, practices, and recommendations for organizational research. Organizational Research Methods, 3, 4-70.
83. Van der Doef, M., & Maes, S. (1999). The job demand-control (-support) model of psychological well-being: A review of 20 years of empirical research. Work & Stress, 13, 87-114.
84. Viswesvaran, C., Sanchez, J. I., & Fisher, J. (1999). The role of social support in the process of work stress: A meta-analysis. Journal of Vocational Behavior, 54, 314-334.
85. Wagner, J. A. (1994). Participation's effects on performance and satisfaction: A reconsideration of research evidence. Academy of Management Review, 19, 312-330.
86. Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes and consequences of affective experiences at work. In B. M. Staw & L. L. Cummings (Eds.), Research in organization behavior: An annual series of analytical essays and critical reviews (Vol. 18, pp. 1-74). Greenwich, CT: JAI.