메뉴 건너뛰기




Volumn 23, Issue 4, 2014, Pages 531-544

Training the powerful: Issues that emerged during the evaluation of a communication skills training programme for senior cancer care professionals

Author keywords

Communication; Education; European; Evaluation

Indexed keywords

BEHAVIOR; DOCTOR PATIENT RELATION; HEALTH PERSONNEL ATTITUDE; HUMAN; INTERPERSONAL COMMUNICATION; NATIONAL HEALTH SERVICE; NURSE; ONCOLOGY; PERSONNEL MANAGEMENT; PHYSICIAN; PROCEDURES; UNITED KINGDOM;

EID: 84902549256     PISSN: 09615423     EISSN: 13652354     Source Type: Journal    
DOI: 10.1111/ecc.12167     Document Type: Article
Times cited : (8)

References (55)
  • 1
    • 84868512079 scopus 로고    scopus 로고
    • A qualitative study exploring the experience of the partners of cancer survivors and their views on the role of primary care
    • Adams E., Boulton M., Rose P.W., Lund S., Richardson A., Wilson S. & Watson E.K. (2012) A qualitative study exploring the experience of the partners of cancer survivors and their views on the role of primary care. Supportive Care in Cancer 20, 2785-2794.
    • (2012) Supportive Care in Cancer , vol.20 , pp. 2785-2794
    • Adams, E.1    Boulton, M.2    Rose, P.W.3    Lund, S.4    Richardson, A.5    Wilson, S.6    Watson, E.K.7
  • 3
    • 0035403786 scopus 로고    scopus 로고
    • Continuous video recording: a new clinical research tool for studying the nursing care of cancer patients
    • Andersen C. & Adamsen L. (2001) Continuous video recording: a new clinical research tool for studying the nursing care of cancer patients. Journal of Advanced Nursing 35, 257-267.
    • (2001) Journal of Advanced Nursing , vol.35 , pp. 257-267
    • Andersen, C.1    Adamsen, L.2
  • 4
    • 84859557289 scopus 로고    scopus 로고
    • African and Black Caribbean origin cancer survivors: a qualitative study of the narratives of causes, coping and care experiences
    • Bache R.A., Bhui K.S., Dein S. & Korszun A. (2012) African and Black Caribbean origin cancer survivors: a qualitative study of the narratives of causes, coping and care experiences. Ethnicity and Health 17, 187-201.
    • (2012) Ethnicity and Health , vol.17 , pp. 187-201
    • Bache, R.A.1    Bhui, K.S.2    Dein, S.3    Korszun, A.4
  • 5
    • 0033198234 scopus 로고    scopus 로고
    • Communication skills training in oncology. Description and preliminary outcomes of workshops on breaking bad news and managing patient reactions to illness
    • Baile W.F., Kudelka A.P., Beale E.A., Glober G.A., Myers E.G., Greisinger A.J., Bast R.C., Jr, Goldstein M.G., Novack D. & Lenzi R. (1999) Communication skills training in oncology. Description and preliminary outcomes of workshops on breaking bad news and managing patient reactions to illness. Cancer 86, 887-897.
    • (1999) Cancer , vol.86 , pp. 887-897
    • Baile, W.F.1    Kudelka, A.P.2    Beale, E.A.3    Glober, G.A.4    Myers, E.G.5    Greisinger, A.J.6    Bast Jr, R.C.7    Goldstein, M.G.8    Novack, D.9    Lenzi, R.10
  • 6
    • 79955510575 scopus 로고    scopus 로고
    • Efficacy of communication skills training courses in oncology: a systematic review and meta-analysis
    • Barth J. & Lannen P. (2010) Efficacy of communication skills training courses in oncology: a systematic review and meta-analysis. Annals of Oncology 22, 1030-1040.
    • (2010) Annals of Oncology , vol.22 , pp. 1030-1040
    • Barth, J.1    Lannen, P.2
  • 7
    • 84870508848 scopus 로고    scopus 로고
    • Refinement of the distress management problem list as the basis for a holistic therapeutic conversation among UK patients with cancer
    • Brennan J., Gingell P., Brant H. & Hollingworth W. (2012) Refinement of the distress management problem list as the basis for a holistic therapeutic conversation among UK patients with cancer. Psycho-Oncology 21, 1346-1356.
    • (2012) Psycho-Oncology , vol.21 , pp. 1346-1356
    • Brennan, J.1    Gingell, P.2    Brant, H.3    Hollingworth, W.4
  • 8
    • 0033018476 scopus 로고    scopus 로고
    • Decision-making in the physician-patient encounter: revisiting the shared treatment decision-making model
    • Charles C., Gafni A. & Whelan T. (1999) Decision-making in the physician-patient encounter: revisiting the shared treatment decision-making model. Social Science and Medicine 49, 651-661.
    • (1999) Social Science and Medicine , vol.49 , pp. 651-661
    • Charles, C.1    Gafni, A.2    Whelan, T.3
  • 9
    • 46349092779 scopus 로고    scopus 로고
    • Organizational reform and health-care goods: concerns about marketization in the UK NHS
    • Cribb A. (2008) Organizational reform and health-care goods: concerns about marketization in the UK NHS. Journal of Medicine and Philosophy 33, 221-240.
    • (2008) Journal of Medicine and Philosophy , vol.33 , pp. 221-240
    • Cribb, A.1
  • 12
    • 0003616768 scopus 로고    scopus 로고
    • Department of Health, The Stationery Office, London, UK.
    • Department of Health (2000) NHS Cancer Plan. The Stationery Office, London, UK.
    • (2000) NHS Cancer Plan
  • 13
    • 39749121020 scopus 로고    scopus 로고
    • Department of Health, The Stationery Office, London, UK.
    • Department of Health (2007) Cancer Reform Strategy. The Stationery Office, London, UK.
    • (2007) Cancer Reform Strategy
  • 14
    • 79955868874 scopus 로고    scopus 로고
    • Department of Health, The Stationery Office, London, UK.
    • Department of Health (2011) Improving Outcomes: A Strategy for Cancer. The Stationery Office, London, UK.
    • (2011) Improving Outcomes: A Strategy for Cancer
  • 15
    • 0034666194 scopus 로고    scopus 로고
    • How are you feeling? Who wants to know? Patients' and oncologists' preferences for discussing health-related quality-of-life issues
    • Detmar S.B., Aaronson N.K., Wever L.D., Muller M. & Schornagel J.H. (2000) How are you feeling? Who wants to know? Patients' and oncologists' preferences for discussing health-related quality-of-life issues. Journal of Clinical Oncology 18, 3295-3301.
    • (2000) Journal of Clinical Oncology , vol.18 , pp. 3295-3301
    • Detmar, S.B.1    Aaronson, N.K.2    Wever, L.D.3    Muller, M.4    Schornagel, J.H.5
  • 16
    • 84055190734 scopus 로고    scopus 로고
    • Incurable, invisible and inconclusive: watchful waiting for chronic lymphocytic leukaemia and implications for doctor-patient communication
    • Evans J., Ziebland S. & Pettitt A.R. (2012) Incurable, invisible and inconclusive: watchful waiting for chronic lymphocytic leukaemia and implications for doctor-patient communication. European Journal of Cancer Care 21, 67-77.
    • (2012) European Journal of Cancer Care , vol.21 , pp. 67-77
    • Evans, J.1    Ziebland, S.2    Pettitt, A.R.3
  • 17
    • 1842866306 scopus 로고    scopus 로고
    • Teaching medical students what they think they already know
    • Fadlon J., Pessach I. & Toker A. (2004) Teaching medical students what they think they already know. Education for Health 17, 35-41.
    • (2004) Education for Health , vol.17 , pp. 35-41
    • Fadlon, J.1    Pessach, I.2    Toker, A.3
  • 18
    • 0032830129 scopus 로고    scopus 로고
    • Effective communication skills are the key to good cancer care
    • Fallowfield L. & Jenkins V. (1999) Effective communication skills are the key to good cancer care. European Journal of Cancer 35, 1592-1597.
    • (1999) European Journal of Cancer , vol.35 , pp. 1592-1597
    • Fallowfield, L.1    Jenkins, V.2
  • 19
    • 0037160756 scopus 로고    scopus 로고
    • Efficacy of a Cancer Research UK communication skills training model for oncologists: a randomised controlled study
    • Fallowfield L., Jenkins V., Farewell V., Saul J., Duffy A. & Eves R. (2002) Efficacy of a Cancer Research UK communication skills training model for oncologists: a randomised controlled study. Lancet 359, 650-656.
    • (2002) Lancet , vol.359 , pp. 650-656
    • Fallowfield, L.1    Jenkins, V.2    Farewell, V.3    Saul, J.4    Duffy, A.5    Eves, R.6
  • 20
    • 0002509235 scopus 로고
    • The evaluation of training programmes for communication skills in palliative care
    • Faulkner A. (1992) The evaluation of training programmes for communication skills in palliative care. Journal of Cancer Care 1, 75-78.
    • (1992) Journal of Cancer Care , vol.1 , pp. 75-78
    • Faulkner, A.1
  • 23
    • 0035136108 scopus 로고    scopus 로고
    • Information needs of patients with cancer: results from a large study in UK cancer centres
    • Jenkins V., Fallowfield L. & Saul J. (2001) Information needs of patients with cancer: results from a large study in UK cancer centres. British Journal of Cancer 84, 48-51.
    • (2001) British Journal of Cancer , vol.84 , pp. 48-51
    • Jenkins, V.1    Fallowfield, L.2    Saul, J.3
  • 24
    • 84860407594 scopus 로고    scopus 로고
    • Challenges of mediated communication, disclosure and patient autonomy in cross-cultural cancer care
    • Kai J., Beavan J. & Faull C. (2011) Challenges of mediated communication, disclosure and patient autonomy in cross-cultural cancer care. British Journal of Cancer 105, 918-924.
    • (2011) British Journal of Cancer , vol.105 , pp. 918-924
    • Kai, J.1    Beavan, J.2    Faull, C.3
  • 27
    • 0033254078 scopus 로고    scopus 로고
    • Unskilled and unaware of it: how difficulties in recognizing one's own incompetence lead to inflated self-assessments
    • Kruger J. & Dunning D. (1999) Unskilled and unaware of it: how difficulties in recognizing one's own incompetence lead to inflated self-assessments. Journal of Personality and Social Psychology 77, 1121-1134.
    • (1999) Journal of Personality and Social Psychology , vol.77 , pp. 1121-1134
    • Kruger, J.1    Dunning, D.2
  • 29
    • 83055178421 scopus 로고    scopus 로고
    • Illness representations and distress in women undergoing screening for familial ovarian cancer
    • Lancastle D., Brain K. & Phelps C. (2011) Illness representations and distress in women undergoing screening for familial ovarian cancer. Psychology and Health 26, 1659-1677.
    • (2011) Psychology and Health , vol.26 , pp. 1659-1677
    • Lancastle, D.1    Brain, K.2    Phelps, C.3
  • 30
    • 79551478583 scopus 로고    scopus 로고
    • Communication training in oncology: results of intensive communication workshops for Italian oncologists
    • Lenzi R., Baile W.F., Costantini A., Grassi L. & Parker P.A. (2011) Communication training in oncology: results of intensive communication workshops for Italian oncologists. European Journal of Cancer Care 20, 196-203.
    • (2011) European Journal of Cancer Care , vol.20 , pp. 196-203
    • Lenzi, R.1    Baile, W.F.2    Costantini, A.3    Grassi, L.4    Parker, P.A.5
  • 31
    • 80051732174 scopus 로고    scopus 로고
    • Resident self-other assessor agreement: influence of assessor, competency, and performance level
    • Lipsett P.A., Harris I. & Downing S. (2011) Resident self-other assessor agreement: influence of assessor, competency, and performance level. Archives of Surgery 146, 901-906.
    • (2011) Archives of Surgery , vol.146 , pp. 901-906
    • Lipsett, P.A.1    Harris, I.2    Downing, S.3
  • 33
    • 0037190504 scopus 로고    scopus 로고
    • Clinical review: key communication skills and how to acquire them
    • Maguire P. & Pitceathly C. (2002) Clinical review: key communication skills and how to acquire them. British Medical Journal 325, 697-700.
    • (2002) British Medical Journal , vol.325 , pp. 697-700
    • Maguire, P.1    Pitceathly, C.2
  • 34
    • 0030218805 scopus 로고    scopus 로고
    • Helping health professionals involved in cancer care acquire key interviewing skills - the impact of workshops
    • Maguire P., Booth K., Elliott C. & Jones B. (1996) Helping health professionals involved in cancer care acquire key interviewing skills - the impact of workshops. European Journal of Cancer 32, 1486-1489.
    • (1996) European Journal of Cancer , vol.32 , pp. 1486-1489
    • Maguire, P.1    Booth, K.2    Elliott, C.3    Jones, B.4
  • 35
    • 21344449742 scopus 로고    scopus 로고
    • Communication skills training in cancer care: where are we and where are we going?
    • Merckaert I., Libert Y. & Razavi D. (2005) Communication skills training in cancer care: where are we and where are we going? Current Opinion in Oncology 17, 319-330.
    • (2005) Current Opinion in Oncology , vol.17 , pp. 319-330
    • Merckaert, I.1    Libert, Y.2    Razavi, D.3
  • 36
    • 80053378129 scopus 로고    scopus 로고
    • Identification of patient-reported distress by clinical nurse specialists in routine oncology practice: a multicentre UK study
    • Mitchell A.J., Hussain N., Grainger L. & Symonds P. (2011) Identification of patient-reported distress by clinical nurse specialists in routine oncology practice: a multicentre UK study. Psycho-Oncology 20, 1076-1083.
    • (2011) Psycho-Oncology , vol.20 , pp. 1076-1083
    • Mitchell, A.J.1    Hussain, N.2    Grainger, L.3    Symonds, P.4
  • 37
    • 84927962197 scopus 로고    scopus 로고
    • Communication skills training for health care professionals working with cancer patients, their families and/or Carers
    • Moore P.M., Wilkinson S.M. & Rivera Mercado S. (2004) Communication skills training for health care professionals working with cancer patients, their families and/or Carers. Cochrane Database Systematic Review (2), CD003751.
    • (2004) Cochrane Database Systematic Review , Issue.2
    • Moore, P.M.1    Wilkinson, S.M.2    Rivera Mercado, S.3
  • 42
    • 84902541128 scopus 로고    scopus 로고
    • Exploring staff attitudes to undertaking advanced communication skills training. Research Report produced for Cancer Network. International Observatory on End of Life Care, Division of Health Research, Lancaster University. Accessed on 12/3/2013. Available at:(last accessed 13 December 2013).
    • Payne S., Turner M. & O'Brien T. (2009) Exploring staff attitudes to undertaking advanced communication skills training. Research Report produced for Cancer Network. International Observatory on End of Life Care, Division of Health Research, Lancaster University. Accessed on 12/3/2013. Available at: http://www.lancaster.ac.uk/shm/research/ioelc/programmes/documents/comms-skills-report.pdf (last accessed 13 December 2013).
    • (2009)
    • Payne, S.1    Turner, M.2    O'Brien, T.3
  • 44
    • 0030294266 scopus 로고    scopus 로고
    • Physician recommendations and patient autonomy: Finding a balance between physician power and patient choice
    • Quill T.E. & Brody H. (1996) Physician recommendations and patient autonomy: Finding a balance between physician power and patient choice. Annals of Internal Medicine 125, 763-769.
    • (1996) Annals of Internal Medicine , vol.125 , pp. 763-769
    • Quill, T.E.1    Brody, H.2
  • 45
    • 17644420329 scopus 로고    scopus 로고
    • Focus-group interview and data analysis
    • Rabiee F. (2004) Focus-group interview and data analysis. Proceedings of the Nutrition Society 63, 655-660.
    • (2004) Proceedings of the Nutrition Society , vol.63 , pp. 655-660
    • Rabiee, F.1
  • 46
    • 84902541120 scopus 로고    scopus 로고
    • Communication in Cancer Care: Evaluating the Connected© 2-day Advanced Communication Skills Training Programme. Report produced for the NHS - NCAT, Connected Programme. Birmingham - UK, January 2012.
    • Rabiee F. & Bibila S. (2012). Communication in Cancer Care: Evaluating the Connected© 2-day Advanced Communication Skills Training Programme. Report produced for the NHS - NCAT, Connected Programme. Birmingham - UK, January 2012.
    • (2012)
    • Rabiee, F.1    Bibila, S.2
  • 47
    • 0027438240 scopus 로고
    • The effects of a 24-hour psychological training program on attitudes, communication skills and occupational stress in oncology: a randomised study
    • Razavi D., Delvaux N., Marchal S., Bredart A., Farvacques C. & Paesmans M. (1993) The effects of a 24-hour psychological training program on attitudes, communication skills and occupational stress in oncology: a randomised study. European Journal of Cancer 29, 1858-1863.
    • (1993) European Journal of Cancer , vol.29 , pp. 1858-1863
    • Razavi, D.1    Delvaux, N.2    Marchal, S.3    Bredart, A.4    Farvacques, C.5    Paesmans, M.6
  • 48
    • 0036648413 scopus 로고    scopus 로고
    • Does training increase the use of more emotionally laden words by nurses when talking with cancer patients? A randomised study
    • Razavi D., Delvaux N., Marchal S., Durieux J.F., Farvacques C., Dubus L. & Hogenraad R. (2002) Does training increase the use of more emotionally laden words by nurses when talking with cancer patients? A randomised study. British Journal of Cancer 87, 1-7.
    • (2002) British Journal of Cancer , vol.87 , pp. 1-7
    • Razavi, D.1    Delvaux, N.2    Marchal, S.3    Durieux, J.F.4    Farvacques, C.5    Dubus, L.6    Hogenraad, R.7
  • 49
    • 0001457476 scopus 로고
    • Qualitative data analysis for applied policy research
    • (eds Bryman A. & Burgess R.) - Routledge, London, UK.
    • Ritchie J. & Spencer L. (1994) Qualitative data analysis for applied policy research. In: Analyzing Qualitative Data (eds Bryman A. & Burgess R.), pp. 172-194. Routledge, London, UK.
    • (1994) Analyzing Qualitative Data , pp. 172-194
    • Ritchie, J.1    Spencer, L.2
  • 50
    • 0004140968 scopus 로고
    • Open University Press, Milton Keynes, UK.
    • Rogers A. (1986) Teaching Adults. Open University Press, Milton Keynes, UK.
    • (1986) Teaching Adults
    • Rogers, A.1
  • 51
    • 5344234014 scopus 로고    scopus 로고
    • Towards better communication in cancer care: a framework for developing evidence-based interventions
    • Schofield P.E. & Butow P.N. (2004) Towards better communication in cancer care: a framework for developing evidence-based interventions. Patient Education and Counselling 55, 32-39.
    • (2004) Patient Education and Counselling , vol.55 , pp. 32-39
    • Schofield, P.E.1    Butow, P.N.2
  • 53
    • 79960049010 scopus 로고    scopus 로고
    • Framework analysis: a qualitative methodology for applied policy research
    • Srivastava A. & Thomson S.B. (2009) Framework analysis: a qualitative methodology for applied policy research. Journal of Administration and Governance 4, 72-79.
    • (2009) Journal of Administration and Governance , vol.4 , pp. 72-79
    • Srivastava, A.1    Thomson, S.B.2
  • 54
    • 80055081584 scopus 로고    scopus 로고
    • Mandatory communication skills training for cancer and palliative care staff: does one size fit all?
    • Turner M., Payne S. & O'Brien T. (2011) Mandatory communication skills training for cancer and palliative care staff: does one size fit all? European Journal of Oncology Nursing 15, 398-403.
    • (2011) European Journal of Oncology Nursing , vol.15 , pp. 398-403
    • Turner, M.1    Payne, S.2    O'Brien, T.3
  • 55
    • 0026180443 scopus 로고
    • Factors which influence how nurses communicate with cancer patients
    • Wilkinson S. (1991) Factors which influence how nurses communicate with cancer patients. Journal of Advanced Nursing 16, 677-688.
    • (1991) Journal of Advanced Nursing , vol.16 , pp. 677-688
    • Wilkinson, S.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.