Heuristic evaluation of website attractiveness and usability

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 2220 LNCS, Issue , 2001, Pages 183-198

  Sutcliffe, Alistair ^a  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ECONOMIC AND SOCIAL EFFECTS; SPECIFICATIONS; SYSTEMS ANALYSIS; USER INTERFACES; WEBSITES; WEB DESIGN;

AESTHETIC DESIGN; CORPORATE IDENTITY; HEURISTIC EVALUATION; OVERALL EFFECTIVENESS; PERCEIVED UTILITY; THREE PHASE MODEL; WEB USER INTERFACE; WEBSITE EVALUATION; TRADE OFF; WEB INTERFACE;

USABILITY ENGINEERING; USER INTERFACES;

EID: 84902513874     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/3-540-45522-1_11     Document Type: Conference Paper

References (16)

1. Fogg, B.J.: Persuasive computer: perspectives and research directions. In Proceedings: Human Factors in Computing Systems: CHI'98, Los Angeles, 18-23 April 1998, 225-232. ACM Press, New York. (1998).
2. IBM: Ease of use: design principles. http://www.ibm.com/ibm/easy/eou ext.nsf/Publish/6. Accessed 20 Nov (2000).
3. Isen, A.M.: "Positive affect and decision making". In Lewis, M. & Haviland, J. (Eds.), Handbook of emotions. Guilford Press, New York (2000).
4. ISO: ISO 9241: Ergonomic requirements for office systems with visual display terminals (VDTs) Part 10: Dialogue Principles. International Standards Organisation (1997).
5. Kollok, P.: "The production of trust in online markets". In Lawler, E.J., Macy, M., Thyne S., and Walker H.A. (Eds): Advances in group processes, Vol. 16. JAI Press, Greenwich CT (1999).
6. Kristof, R., & Satran, A.: Interactivity by design: creating and communicating with new media. Adobe Press, Mountain View CA (1995).
7. Lohse, G.L.: "Usability and profits in the digital economy". In Mc Donald S., Waern, Y. and Cockton G. (Eds), People and Computers XIV, Usability or Else! Proceedings BCS-HCI Conference. Springer, Berlin (2000) 3-16.
8. Maslow, A.H., Frager, R., McReynolds, C., Cox, R., & Fadiman, J.: Motivation and personality (3rd ed.). Addison Wesley-Longman, New York (1987).
9. Monk, A.G., & Wright, P.: Improving your human-computer interface: a practical technique. Prentice Hall, London (1993).
10. Mullet, K., & Sano, D.: Designing visual interfaces: communication oriented techniques. SunSoft Press, Englewood Cliffs NJ (1995).
11. Nielsen, J.: Usability engineering. Academic Press, New York (1993).
12. Nielsen, J.: Designing Web usability: the practice of simplicity. New Riders Publishing (1999).
13. Picard, R.W.: Affective computing. MIT Press, Cambridge MA (1997).
14. Reeves, B., & Nass, C.: The media equation: how people treat computers, television and new media like real people and places. CLSI/Cambridge University Press, Stanford CA/Cambridge (1996).
15. Sutcliffe, A.G.: "User-centred design for multimedia applications". Proceedings Vol. 1: IEEE Conference on Multimedia Computing and Systems, Florence. IEEE Computer Society Press, Alamitos CA (1999) 116-1123.
16. Sutcliffe, A.G., Ryan, M., Doubleday, A., & Springett, M.V.: Model mismatch analysis: towards a deeper explanation of users' usability problems. Behaviour and Information Technology, 19(1), (2000) 43-55. (Pubitemid 35393596)