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Volumn 19, Issue 1, 2000, Pages 43-55

Model mismatch analysis: Towards a deeper explanation of users’ usability problems

Author keywords

[No Author keywords available]

Indexed keywords

ERROR ANALYSIS; HEURISTIC METHODS; INFORMATION RETRIEVAL; MATHEMATICAL MODELS; USABILITY ENGINEERING; USER INTERFACES;

EID: 0033993137     PISSN: 0144929X     EISSN: 13623001     Source Type: Journal    
DOI: 10.1080/014492900118786     Document Type: Article
Times cited : (41)

References (18)
  • 1
    • 0002651607 scopus 로고
    • Critical incidents and critical threads in usability evaluation
    • J. Alty, D. Diapa and S. Guest, Cambridge: Cambridge University Press
    • Carroll, J. M., Koenemann-Belliveau, J., Rosson, M.B. And Singley, M. 1993, Critical incidents and critical threads in usability evaluation. In J. Alty, D. Diapa and S. Guest (eds) Proc. People and Computers VIII (Cambridge: Cambridge University Press), 279-292.
    • (1993) Proc. People and Computers VIII , pp. 279-292
    • Carroll, J.M.1    Koenemann-Belliveau, J.2    Rosson, M.B.3    Singley, M.4
  • 6
    • 85024021835 scopus 로고    scopus 로고
    • International Standards Organisation, Draft International standard 9241, Ergonomic Requirements for office work with visual display terminals
    • British Standards Inst London: ISO or National Standards organisations)
    • ISO 1996, International Standards Organisation, Draft International standard 9241, Ergonomic Requirements for office work with visual display terminals: part 11, Usability and parts 12-16 on user interface design guidelines (British Standards Inst London: ISO or National Standards organisations).
    • (1996) Usability and Parts 12-16 on User Interface Design Guidelines
  • 9
    • 0027986211 scopus 로고
    • Comparative usability evaluation: Critical incidents and critical threads
    • B. Adelson, S. Dumais, and J. Olson (eds), Amsterdam: ACM Press
    • Koenemann-Belliveau, J., Carroll, J. M. And Rosson, M.B. 1994, Comparative usability evaluation: critical incidents and critical threads. In B. Adelson, S. Dumais, and J. Olson (eds), Proceedings of CHI 94, Human Factors in Computing Systems (Amsterdam: ACM Press), 245-251.
    • (1994) Proceedings of CHI 94, Human Factors in Computing Systems , pp. 245-251
    • Koenemann-Belliveau, J.1    Carroll, J.M.2    Rosson, M.B.3
  • 10
  • 11
    • 0002969006 scopus 로고
    • Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces
    • R. J. Chew and J. Whitside, Amsterdam: ACM Press
    • Lewis, C., Polson, P., Wharton, C. And Reiman, J. 1990, Testing a walkthrough methodology for theory-based design of walk-up-and-use interfaces. In R. J. Chew and J. Whitside (eds), Proc. CHI’90 (Amsterdam: ACM Press), 306-313.
    • (1990) Proc. CHI’90 , pp. 306-313
    • Lewis, C.1    Polson, P.2    Wharton, C.3    Reiman, J.4
  • 16
    • 0342971453 scopus 로고
    • From users’ problems to design errors: Linking evaluation to improving design practice
    • A.F. Monk, D. Diaper and M.D. Harrison, Cambridge: Cambridge University Press
    • Sutcliffe, A. G. And Springett, M. V. 1992, From users’ problems to design errors: linking evaluation to improving design practice. In A.F. Monk, D. Diaper and M.D. Harrison (eds), People and Computers VII (Cambridge: Cambridge University Press).
    • (1992) People and Computers VII
    • Sutcliffe, A.G.1    Springett, M.V.2
  • 17
    • 0342585187 scopus 로고
    • Designing query support for multiple databases
    • K. Nordby, P. Helmersen, D. Gilmore and S. Arnesen, London: Chapman and Hall
    • Sutcliffe, A. G., Bennett, I., Doubleday, A, and Ryan, M. 1995, Designing query support for multiple databases. In K. Nordby, P. Helmersen, D. Gilmore and S. Arnesen (eds), Human-Computer Interaction, Interact’95 (London: Chapman and Hall) 207-212.
    • (1995) Human-Computer Interaction, Interact’95 , pp. 207-212
    • Sutcliffe, A.G.1    Bennett, I.2    Doubleday, A.3    Ryan, M.4
  • 18
    • 0011748135 scopus 로고    scopus 로고
    • A method for task related information analysis
    • D. Benyon and P. Palanque, Berlin: Springer Verlag
    • Sutcliffe A.G. 1996, A method for task related information analysis. In D. Benyon and P. Palanque (eds), Critical Issues in User Interface Systems Engineering (Berlin: Springer Verlag) 37-62.
    • (1996) Critical Issues in User Interface Systems Engineering , pp. 37-62
    • Sutcliffe, A.G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.