메뉴 건너뛰기




Volumn 1, Issue 2, 2005, Pages 183-213

Practice of performance measurement: experience from Indian SMEs

Author keywords

globalisation; Performance Indicators (PIs); Performance Measurement System (PMS); Small and Medium Enterprises (SMEs); survey questionnaire

Indexed keywords


EID: 84902275882     PISSN: 14793059     EISSN: 14793067     Source Type: Journal    
DOI: 10.1504/IJGSB.2005.008014     Document Type: Article
Times cited : (68)

References (63)
  • 1
    • 3843060200 scopus 로고
    • Performance measures in small manufacturing enterprises; are firms measuring what matters?
    • Loughborough: Taylor and Francis Publishing
    • Addy, C., Pearce, J. and Bennet, J. (1994) ‘Performance measures in small manufacturing enterprises; are firms measuring what matters?’, 10th National Conference on Manufacturing Research (Proceedings), Loughborough: Taylor and Francis Publishing, pp.110–114.
    • (1994) 10th National Conference on Manufacturing Research (Proceedings) , pp. 110-114
    • Addy, C.1    Pearce, J.2    Bennet, J.3
  • 2
    • 84950304021 scopus 로고    scopus 로고
    • Industrial directory (2003 and 2004) published by NSIC, New Delhi
    • Industrial directory (2003 and 2004) published by NSIC, New Delhi.
  • 3
    • 84986166788 scopus 로고    scopus 로고
    • Computer orientation and performance: a study of SMEs
    • Appiah-Adu, K. and Singh, S. (1998) ‘Computer orientation and performance: a study of SMEs’, Management Decisions, Vol. 36, No. 6, pp.385–394.
    • (1998) Management Decisions , vol.36 , Issue.6 , pp. 385-394
    • Appiah-Adu, K.1    Singh, S.2
  • 4
    • 84950304931 scopus 로고    scopus 로고
    • Directory of ISO 9000 certified companies published by NSIC, New Delhi
    • Directory of ISO 9000 certified companies published by NSIC, New Delhi.
  • 5
    • 0002756763 scopus 로고
    • Operations versus strategy – trading tomorrow for today
    • Banks, R.L. and Wheelwright, S.C. (1979) ‘Operations versus strategy – trading tomorrow for today’, Harvard Business Review, May-June, pp.112–120.
    • (1979) Harvard Business Review , vol.May-June , pp. 112-120
    • Banks, R.L.1    Wheelwright, S.C.2
  • 6
    • 84896930624 scopus 로고
    • Firm resources and sustained competitive advantage
    • Barney, J. (1991) ‘Firm resources and sustained competitive advantage’, Journal of Management, Vol. 17, No. 1, pp.99–121.
    • (1991) Journal of Management , vol.17 , Issue.1 , pp. 99-121
    • Barney, J.1
  • 7
    • 0001108971 scopus 로고    scopus 로고
    • Strategic planning in small and high tech companies
    • Berry, M. (1998) ‘Strategic planning in small and high tech companies’, Long Range Planning, Vol. 31, No. 3, pp.455–466.
    • (1998) Long Range Planning , vol.31 , Issue.3 , pp. 455-466
    • Berry, M.1
  • 9
    • 3543137036 scopus 로고    scopus 로고
    • Integrated performance measurement systems: a reference model
    • P. Schonsleben and A. Buchel (Eds.) London: Chapman and Hall
    • Bititci, U., Carrie, A., McDevitt, L. and Turner, T. (1998) ‘Integrated performance measurement systems: a reference model’, in P. Schonsleben and A. Buchel (Eds.) Organising the Extended Enterprise, London: Chapman and Hall, pp.191–203.
    • (1998) Organising the Extended Enterprise , pp. 191-203
    • Bititci, U.1    Carrie, A.2    McDevitt, L.3    Turner, T.4
  • 11
    • 0031703105 scopus 로고    scopus 로고
    • Industrialisation and economic growth of India: interaction of indigenous and foreign technology
    • Bowonder, B. (1998) ‘Industrialisation and economic growth of India: interaction of indigenous and foreign technology’, International Journal of Technology Management, Vol. 15, Nos. 6–7, pp.622–645.
    • (1998) International Journal of Technology Management , vol.15 , Issue.6-7 , pp. 622-645
    • Bowonder, B.1
  • 13
    • 0032680033 scopus 로고    scopus 로고
    • Large firms versus small firms-do they implement CI in the same way?
    • Chapman, R. and Terry, S. (1999) ‘Large firms versus small firms-do they implement CI in the same way?’, The TQM Magazine, Vol. 11, No. 2, pp.105–110.
    • (1999) The TQM Magazine , vol.11 , Issue.2 , pp. 105-110
    • Chapman, R.1    Terry, S.2
  • 14
    • 33845945922 scopus 로고
    • Coefficient alpha and the internal structure of tests
    • Cronbach, L.J. (1951) ‘Coefficient alpha and the internal structure of tests’, Psychometrika, Vol. 16, pp.297–334.
    • (1951) Psychometrika , vol.16 , pp. 297-334
    • Cronbach, L.J.1
  • 15
    • 0012038947 scopus 로고
    • The SMART way to define and sustain success
    • Cross, K. and Lynch, R. (1988-1989) ‘The SMART way to define and sustain success’, National Productivity Review, Vol. 9, No. 1, pp.23–33.
    • (1988) National Productivity Review , vol.9 , Issue.1 , pp. 23-33
    • Cross, K.1    Lynch, R.2
  • 16
    • 21344436173 scopus 로고    scopus 로고
    • SWOT analysis of small and medium scale industry: a case study
    • Dalu, R.S. and Deshmukh, S.G. (2001) ‘SWOT analysis of small and medium scale industry: a case study’, Productivity, Vol. 42, No. 2.
    • (2001) Productivity , vol.42 , Issue.2
    • Dalu, R.S.1    Deshmukh, S.G.2
  • 17
    • 0000774090 scopus 로고    scopus 로고
    • Manufacturing strategy: experiences from select Indian organizations
    • Dangayach, G.S. and Deshmukh, S.G. (2000) ‘Manufacturing strategy: experiences from select Indian organizations’, Journal of Manufacturing Systems, Vol. 19, No. 2, pp.134–148.
    • (2000) Journal of Manufacturing Systems , vol.19 , Issue.2 , pp. 134-148
    • Dangayach, G.S.1    Deshmukh, S.G.2
  • 18
    • 0035920335 scopus 로고    scopus 로고
    • Practice of manufacturing strategy: evidence from select Indian automobile companies
    • Dangayach, G.S. and Deshmukh, S.G. (2001) ‘Practice of manufacturing strategy: evidence from select Indian automobile companies’, International Journal of Production Research, Vol. 39, No. 11, pp.2353–2393.
    • (2001) International Journal of Production Research , vol.39 , Issue.11 , pp. 2353-2393
    • Dangayach, G.S.1    Deshmukh, S.G.2
  • 20
    • 0025930128 scopus 로고
    • The performance measurement manifesto
    • Eccles, R. (1991) ‘The performance measurement manifesto’, Harvard Business Review, Vol. 69, No. 1, pp.131–138.
    • (1991) Harvard Business Review , vol.69 , Issue.1 , pp. 131-138
    • Eccles, R.1
  • 21
    • 0001330082 scopus 로고    scopus 로고
    • Strategic uncertainty and environmental scanning: the case for institutional influences on scanning behavior
    • Elenkov, D.S. (1997) ‘Strategic uncertainty and environmental scanning: the case for institutional influences on scanning behavior’, Strategic Management Journal, Vol. 18, No. 4, pp.287–302.
    • (1997) Strategic Management Journal , vol.18 , Issue.4 , pp. 287-302
    • Elenkov, D.S.1
  • 23
    • 84950305781 scopus 로고
    • Manufacturing performance; local versus global measures
    • Fry, T.D. and Cox, J.F. (1989) ‘Manufacturing performance; local versus global measures’, Production and Inventory Management, Vol. 16, No. 8, pp.63–80.
    • (1989) Production and Inventory Management , vol.16 , Issue.8 , pp. 63-80
    • Fry, T.D.1    Cox, J.F.2
  • 25
    • 21344437517 scopus 로고    scopus 로고
    • SMEs and environment protection
    • Ghose, A.K. (2001) ‘SMEs and environment protection’, Productivity, Vol. 42, No. 2.
    • (2001) Productivity , vol.42 , Issue.2
    • Ghose, A.K.1
  • 26
    • 0030126560 scopus 로고    scopus 로고
    • Computerized performance monitors as multidimensional systems-derivation and application
    • Grant, R. and Higgins, C. (1996) ‘Computerized performance monitors as multidimensional systems-derivation and application’, ACM Transaction on Information Systems, Vol. 14, No. 2, pp.212–235.
    • (1996) ACM Transaction on Information Systems , vol.14 , Issue.2 , pp. 212-235
    • Grant, R.1    Higgins, C.2
  • 29
    • 0004102424 scopus 로고
    • Homewood, II: Dow Jones-Irwin
    • Hall, R.W. (1983) Zero Inventories, Homewood, II: Dow Jones-Irwin.
    • (1983) Zero Inventories
    • Hall, R.W.1
  • 30
    • 84950304365 scopus 로고    scopus 로고
    • Information technologies in Schweizer Unternehmen
    • University of Fribourg (in German)
    • Hauschen, H., Kueng, P. and Wismer, D. (1998) ‘Information technologies in Schweizer Unternehmen’, Series in Computer Science, University of Fribourg (in German), Vol. 5.
    • (1998) Series in Computer Science , vol.5
    • Hauschen, H.1    Kueng, P.2    Wismer, D.3
  • 31
    • 0002858147 scopus 로고
    • Managing our way to economic decline
    • July-August
    • Hayes, R.H. and Abernathy, W.J. (1980) ‘Managing our way to economic decline’, Harvard Business Review, July-August, Vol. 62, pp.95–101.
    • (1980) Harvard Business Review , vol.62 , pp. 95-101
    • Hayes, R.H.1    Abernathy, W.J.2
  • 32
    • 0002605617 scopus 로고
    • Managing as if tomorrow mattered
    • May-June
    • Hayes, R.H. and Garvin, D.A. (1982) ‘Managing as if tomorrow mattered’, Harvard Business Review, May-June, Vol. 64, pp.70–79.
    • (1982) Harvard Business Review , vol.64 , pp. 70-79
    • Hayes, R.H.1    Garvin, D.A.2
  • 36
    • 0002401844 scopus 로고    scopus 로고
    • Translating strategy into action: the balanced scorecard
    • Kaplan, R. and Norton, D. (1996) ‘Translating strategy into action: the balanced scorecard’, Harvard Business Review, Vol. 69, No. 1, pp.131–138.
    • (1996) Harvard Business Review , vol.69 , Issue.1 , pp. 131-138
    • Kaplan, R.1    Norton, D.2
  • 37
    • 0026494564 scopus 로고
    • The balanced scorecard-measures that drive performance
    • Kaplan, R.S. and Norton, D.P. (1992) ‘The balanced scorecard-measures that drive performance’, Harvard Business Review, Vol. 70, No. 1, pp.71–79.
    • (1992) Harvard Business Review , vol.70 , Issue.1 , pp. 71-79
    • Kaplan, R.S.1    Norton, D.P.2
  • 39
    • 0442277824 scopus 로고    scopus 로고
    • Process performance measurement system- a tool to support process based organizations
    • Kueng, P. (2000) ‘Process performance measurement system- a tool to support process based organizations’, Total Quality Management, Vol. 11, No. 1, pp.67–85.
    • (2000) Total Quality Management , vol.11 , Issue.1 , pp. 67-85
    • Kueng, P.1
  • 41
    • 0000304555 scopus 로고    scopus 로고
    • Assessing information system strategy development frameworks in SMEs
    • Levy, M., Powell, P. and Galliers, B. (1999) ‘Assessing information system strategy development frameworks in SMEs’, Information and Management, Vol. 36, No. 5, pp.247–261.
    • (1999) Information and Management , vol.36 , Issue.5 , pp. 247-261
    • Levy, M.1    Powell, P.2    Galliers, B.3
  • 43
    • 0032115861 scopus 로고    scopus 로고
    • An assessment of survey research in POM: from constructs to theory
    • Malhotra, M.K. and Grover, V. (1998) ‘An assessment of survey research in POM: from constructs to theory’, Journal of Operations Management, Vol. 16, No. 4, pp.407–425.
    • (1998) Journal of Operations Management , vol.16 , Issue.4 , pp. 407-425
    • Malhotra, M.K.1    Grover, V.2
  • 44
    • 0032293153 scopus 로고    scopus 로고
    • An investigation into the implementation of the computer integrated manufacturing in small and medium sized enterprises
    • Marri, H., Gunasekaran, A. and Grieve, R. (1998) ‘An investigation into the implementation of the computer integrated manufacturing in small and medium sized enterprises’, International Journal of Advanced Manufacturing Technology, Vol. 14, No. 6, pp.935–942.
    • (1998) International Journal of Advanced Manufacturing Technology , vol.14 , Issue.6 , pp. 935-942
    • Marri, H.1    Gunasekaran, A.2    Grieve, R.3
  • 45
    • 0002673962 scopus 로고
    • Do financial and non-financial performance measures have to agree?
    • Mc Nair, C., Lynch, R. and Cross, K. (1990) ‘Do financial and non-financial performance measures have to agree?’, Management Accounting, November, pp.28–36.
    • (1990) Management Accounting , vol.November , pp. 28-36
    • Mc Nair, C.1    Lynch, R.2    Cross, K.3
  • 48
    • 0000150757 scopus 로고
    • Patterns in strategy formulation
    • Mintzberg, H. (1978) ‘Patterns in strategy formulation’, Management Science, Vol. 24, No. 9, pp.934–948.
    • (1978) Management Science , vol.24 , Issue.9 , pp. 934-948
    • Mintzberg, H.1
  • 56
    • 84989113324 scopus 로고
    • The cornerstones of competitive advantage: a resource based view
    • Peteraf, M.A. (1993) ‘The cornerstones of competitive advantage: a resource based view’, Strategic Management Journal, Vol. 14, No. 3, pp.179–191.
    • (1993) Strategic Management Journal , vol.14 , Issue.3 , pp. 179-191
    • Peteraf, M.A.1
  • 57
    • 0035529252 scopus 로고    scopus 로고
    • Is the resource based ‘view’ a useful perspective for strategic management research?
    • Priem, R.L. and Butler, J.E. (2001) ‘Is the resource based ‘view’ a useful perspective for strategic management research?’, Academy of Management Review, Vol. 26, No. 1, pp.22–40.
    • (2001) Academy of Management Review , vol.26 , Issue.1 , pp. 22-40
    • Priem, R.L.1    Butler, J.E.2
  • 59
    • 84989046113 scopus 로고
    • How much does industry matter?
    • Rumelt, R.P. (1991) ‘How much does industry matter?’, Strategic Management Journal, Vol. 12, No. 3, pp.167–175.
    • (1991) Strategic Management Journal , vol.12 , Issue.3 , pp. 167-175
    • Rumelt, R.P.1
  • 60
    • 2542463094 scopus 로고
    • The decline, fall, renewal of manufacturing, industrial engineering
    • Skinner, W. (1974) ‘The decline, fall, renewal of manufacturing, industrial engineering’, Harvard Business Review, Vol. 47, No. 3, pp.139–145.
    • (1974) Harvard Business Review , vol.47 , Issue.3 , pp. 139-145
    • Skinner, W.1
  • 61
    • 0342775775 scopus 로고    scopus 로고
    • Dynamic capabilities and strategic management
    • Teece, J.D., Pisano, G. and Shuen, A. (1997) ‘Dynamic capabilities and strategic management’, Strategic Management Journal, Vol. 18, No. 7, pp.509–533.
    • (1997) Strategic Management Journal , vol.18 , Issue.7 , pp. 509-533
    • Teece, J.D.1    Pisano, G.2    Shuen, A.3
  • 62
    • 84993077893 scopus 로고    scopus 로고
    • Corporate communication in small and medium-sized enterprises
    • Vinten, G. (1999) ‘Corporate communication in small and medium-sized enterprises’, Industrial and Commercial Training, Vol. 31, No. 3, pp.112–119.
    • (1999) Industrial and Commercial Training , vol.31 , Issue.3 , pp. 112-119
    • Vinten, G.1
  • 63
    • 84992974846 scopus 로고    scopus 로고
    • SMEs in an environment of change-computer based tools to aid learning and change management
    • Winch, G. and McDonald, J. (1999) ‘SMEs in an environment of change-computer based tools to aid learning and change management’, Industrial and Commercial Training, Vol. 31, No. 2, pp.49–56.
    • (1999) Industrial and Commercial Training , vol.31 , Issue.2 , pp. 49-56
    • Winch, G.1    McDonald, J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.