ERP-driven performance changes and process isomorphism

Handbook of Research on Enterprise Systems

Volumn , Issue , 2009, Pages 96-109

  Masini, Andrea ^a  

^a LONDON BUSINESS SCHOOL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84901569443     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4018/978-1-59904-859-8.ch008     Document Type: Chapter

References (20)

1. Carr, N. G. (2003). IT Doesn't Matter. Harvard Business Review, 81(5), 41-49.
2. Cotteleer, M. J., & E. Bendoly (2006). Order Lead-Time Improvement Following Enterprise Information Technology Implementation: An Empirical Study. MIS Quarterly 30(3), 643-660.
3. Davenport, T. H. (2000). Mission Critical: Realizing the Promise of Enterprise Systems. Harvard Business School Press, Cambridge, MA.
4. Dess, G. G., & Beard, D. W. (1984). Dimensions of Organizational Task Environments. Administrative Science Quarterly, 29(1), 52-73.
5. Ettlie, J. E., Perotti, V. J., Joseph, D. A., & Cotteleer, M. J. (2005). Strategic Predictors of Successful Enterprise System Deployment. International Journal of Operations & Production Management, 25(9/10), 953.
6. Gupta, M., & Kohli, A. (2006). Enterprise resource planning systems and its implications for operations function. Technovation, 26, 687-696.
7. Hayes, D. C., Hunton, J. E., & Reck, J. L. (2001). Market Reactions to ERP Implementation Announcements. Journal of Information Systems, 15(1), 3-18.
8. Hitt, L. M., & Brynjolfsson, E. (1996). Productivity, business profitability, and consumer surplus: Three different measures of information technology value. MIS Quarterly 20(2), 121-142.
9. Hitt, L. M., Wu, D. J., & Xiaoge, Z. (2002). Investment in Enterprise Resource Planning: Business Impact and Productivity Measures. Journal of Management Information Systems, 19(1), 71-98.
10. Mabert, V. A., Soni, A. & Venkataramanan, M. A. (2003). Enterprise Resource Planning: Managing the Implementation Process. European Journal of Operational Research, 146(2), 302-314.
11. Mas-Colell, A. & Whinston, M. D. (1995). Microeconomic Theory. New York, Oxford University Press.
12. McAfee, A. (2002). The impact of enterprise technology adoption on operational performance: an empirical investigation. Production and Operations Management, 11(1), 33-53.
13. Pang, C. & Eschinger, C. (2006). Forecast: ERP Software, EMEA, 2005-2010 Update. Gartner Report.
14. Poston, R. & Grabski, S. (2001). Financial Impacts of Enterprise Resource Planning Implementations. International Journal of Accounting Information, 2, 271-294.
15. Salmela, H. (1997), From information systems quality to sustainable business quality, Information and Software Technology, 39, 819-825.
16. Scott, F. & Shepherd, J. (2002). The Steady Stream of ERP Investments. AMR Research Outlook, August 26.
17. Shepherd, J., Locke, B., D'Aquila, M., & Carter, K. (2005). The Enterprise Resource Planning Report, 2004-2009. AMR Research Report.
18. Umble, E. J., Haft, R. R. & Umble, M. M. (2003). Enterprise Resource Planning: Implementation Procedures and Critical Success Factors. European Journal of Operational Research, 146(2), 241-257.
19. Vemuri, V. K. & Palvia, S. C. (2006). Improvement in Operational Efficiency Due to ERP Systems Implementation: Truth or Myth? Information Resources Management Journal, 19(2), 18-36.
20. Wieder, B., Booth, P., Matolczy, Z. P., & Ossimitz, M.-L. (2006). The Impact of ERP Systems on Firm and Business Process Performance. Journal of Enterprise Information Management, 19(1), 13-29.