Evaluation of health information systems: Challenges and approaches

E-Health Systems Diffusion and Use: The Innovation, the User and the USE IT Model

Volumn , Issue , 2005, Pages 212-236

  Ammenwerth, Elske ^a   Gräber, Stefan ^b   Bürkle, Thomas ^c,d   Iller, Carola ^e  

^a UNIVERSITY FOR HEALTH SCIENCES   (Austria)

^b SAARLAND UNIVERSITY   (Germany)

^c UNIVERSITY OF ERLANGEN NUREMBERG   (Germany)

^d UNIVERSITY OF MÜNSTER   (Germany)

^e UNIVERSITY OF HEIDELBERG   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84901527929     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4018/978-1-59140-423-1.ch013     Document Type: Chapter

References (48)

1. Ammenwerth, E., Brender, J., Nykänen, P., Prokosch, U., Rigby, M., & Talmon, J. (2004). Visions and strategies to improve evaluations of health information systems-Reflections and lessons based on the HISEVAL workshop in Innsbruck. International Journal of Medical Informatics, 73(6), 479-91.
2. Ammenwerth, E., & de Keizer, N. (2004). An inventory of evaluation studies of information technology in healthcare: Trends in evaluation research 1982-2002. Methods of Information in Medicine, 44, 44-51.
3. Ammenwerth, E., Eichstädter, R., Haux, R., Pohl, U., Rebel, S., & Ziegler, S. (2001). A randomized evaluation of a computer-based nursing documentation system. Methods of Information in Medicine, 40(2), 61-8.
4. Ammenwerth, E., Gräber, S., Herrmann, G., Bürkle, T., & König, J. (2003). Evaluation of health ISs-Problems and challenges. International Journal of Medical Informatics, 71(2/3), 125-135.
5. Ammenwerth, E., Iller, C., Mahler, C., Kandert, M., Luther, G., Hoppe, B., et al. (2003). Einflussfaktoren auf die Akzeptanz und Adoption eines Pflegedokumentationssystems-Studienbericht (2/2003). Innsbruck: Private Universität für Medizinische Informatik und Technik Tirol.
6. Ammenwerth, E., Mansmann, U., & Iller, C. (2003). Can evaluation studies benefit from a triangulation of quantitative and qualitative methods? A case study. International Journal of Medical Informatics, 70(2/3), 237-248.
7. Ammenwerth, E., Mansmann, U., Iller, C., & Eichstädter, R. (2003). Factors affecting and affected by user acceptance of computer-based nursing documentation: Results of a two-year study. Journal of the American Medical Informatics Association. 10(1), 69-84.
8. Berg, M., Aarts, J., & van der Lei, J. (2003). ICT in healthcare: Sociotechnical approaches. Methods of Information in Medicine, 42, 297-301.
9. Bowman, G., Thompson, D., & Sutton, T. (1983). Nurses attitudes towards the nursing process. Journal of Advanced Nursing, 8(2), 125-129.
10. Brender, J. (2002). Methodological and methodical perils and pitfalls within assessment studies performed on IT-based solutions in healthcare. Aalborg: Virtual Centre for Health Informatics.
11. Campbell, D., & Fiske, D. (1959). Convergent and discriminant validity by the muli-trait, multi-method matrix. Psychological Bulletin, 56, 81-105.
12. Chin, J. (1988). Development of a tool measuring user satisfaction of the human-computer interface. Proceedings: Human factors in Computing, Chi'88 Conf (pp. 213-218). New York: Association for Computing Machinery.
13. Davis, F. (1993). User acceptance of information technology: System characteristics, user perceptions and behavioral impacts. International Journal of Man-Machine Studies, 38, 475-487.
14. rd ed., pp. 297-331). Chicago: Aldine.
15. Dewan, N., & Lorenzi, N. (2000). Behavioral health information systems: evaluating readiness and user acceptance. MD Computing, 17(4), 50-52.
16. Frechtling, J. (1997). User-friendly handbook for mixed method evaluation [Ausdruck im Eval-Ordner]. Retrieved May 2005, from http:/www.ehr.nsf.gov/EHR/REC/pubs/NSF97-153/start.htm
17. Friedman, C., & Wyatt, J. C. (1997). Evaluation methods in medical informatics. New York: Springer.
18. Goodhue, D. (1995). Understanding user evaluations of information systems. Management Science, 41(12), 1827-44.
19. Grant, A., Plante, I., & Leblanc, F. (2002). The TEAM methodology for the evaluation of information systems in biomedicine. Computers in Biology and Medicine, 32(3), 195-207.
20. Greene, J., & McClintock, C. (1985). Triangulation in evaluation: Design and analysis issues. Evaluation Review, 9(5), 523-545.
21. Grémy, F., & Degoulet, P. (1993). Assessment of health information technology: Which questions for which systems? Proposal for a taxonomy. Medical Informatics, 18(3), 185-193.
22. Heathfield, H., Hudson, P., Kay, S., Mackay, L., Marley, T., Nicholson, L., et al. (1999). Issues in the multi-disciplinary assessment of healthcare information systems. Assessment of Healthcare Information Technology & People, 12(3), 253-275.
23. Heathfield, H., Pitty, D., & Hanka, R. (1998). Evaluating information technology in health care: Barriers and challenges. British Medical Journal, 316, 1959-1961.
24. st century. Washington: National Academy Press.
25. Johnston, M., Langton, K., Haynes, R., & Mathieu, A. (1994). Effects of computer-based clinical decision support systems on clinician performance and patient outcome: A critical appraisal of research. Annuals of Internal Medicine, 120, 135-142.
26. Kaplan, B. (2001). Evaluating informatics applications: Clinical decision support systems literature review. International Journal of Medical Informatics, 64, 15-37.
27. Kaplan, B., & Shaw, N. (2002). People, organizational and social issues: Evaluation as an exemplar. In R. Haux & C. Kulikowski (Eds.), Yearbook of medical informatics 2002 (pp. 91-102). Stuttgart, Germany: Schattauer.
28. Knafl, K., & Breitmayer, B. (1991). Triangulation in qualitative research: Issues of conceptual clarity and purpose. In J. Morse (Ed.), A contemporary dialogue (pp. 226-239). Newbury Park, CA: Sage.
29. Lewin, K. (1947). Frontiers in group dynamics: Concepts, methods, and reality of social sciences: Social equalization and social change. Human Relations, 1, 5-14.
30. Lindsey, E., & Hartrick, G. (1996). Health-promoting nursing practice: The demise of the nursing process? Journal of Advanced Nursing, 23(1), 106-112.
31. Lorenzi, N., & Riley, R. (1995). Organizational aspects of health informatics - Managing technological change. New York: Springer.
32. Lowry, C. (1994). Nurses' attitudes toward computerised care plans in intensive care. Part 2. Intensive and Critical Care Nursing, 10, 2-11.
33. Mayring, M. (1993). Einführung in die qualitative Sozialforschung. Weinheim: Psychologie-Verlag-Union.
34. Moehr, J. R. (2002). Evaluation: Salvation or nemesis of medical informatics? Computers in Biology and Medicine, 32(3), 113-125.
35. Nickell, G., & Pinto, J. (1986). The computer attitude scale. Computers in Human Behaviour, 2, 301-306.
36. Ohmann, C., Boy, O., & Yang, Q. (1997). A systematic approach to the assessment of user satisfaction with healthcare systems: Constructs, models and instruments. In C. Pappas (Ed.), Medical Informatics Europe '97. Conference proceedings (Vol. 43, Pt. B, pp. 781-5). Amsterdam: IOS Press.
37. Palvia, S., Sharma, R., & Conrath, D. (2001). A socio-technical framework for quality assessment of computer information systems. Industrial Management & Data Systems, 101(5), 237-251.
38. th World Congress on Medical Informatics (Medinfo 2001,Vol. 84, pp. 1198-1202). Amsterdam: IOS Press.
39. Rigby, M., Forsström, J., Roberts, R., & Wyatt, W. (2001, September 8). Verifying quality and safety in health informatics services. British Medical Journal, 323, 552-556.
40. Shahar, Y. (2002). Medical informatics: Between science and engineering, between academia and industry. Methods of Information in Medicine, 41, 8-11.
41. Shaw, N. (2002). CHEATS: a generic information communication technology (ICT) evaluation framework. Computers in Biology and Medicine, 32, 209-200.
42. Sim, J., & Sharp, K. (1998). A critical appraisal of the role of triangulation in nursing research. International Journal of Nursing Studies, 35(1/2), 23-31.
43. st century. Methods of Information and Medicine, 41, 4-7.
44. van der Loo, R. (1995). Overview of published assessment and evaluation studies. In E. M. S. J. van Gennip & J. S. Talmon (Eds.), Assessment and evaluation of information technologies (pp. 261-82). Amsterdam: IOS Press.
45. VATAM. (2000). The VATAM Websites. Validation of health telematics applications (VATAM). Retrieved May 2005, from http://wwwvatam.unimaas.nl
46. Winter, A., Ammenwerth, E., Bott, O., Brigl, B., Buchauer, A., Gräber, S., et al. (2001). Strategic information management plans: The basis for systematic information management in hospitals. International Journal of Medical Informatics, 64(2/3), 99-109.
47. Wyatt, J. (1994). Clinical data systems, part 3: Development and evaluation. The Lancet, 344, 1682-1688.
48. th Annual Symposium on Computer Applications in Medical Care (pp. 3-7). New York: McGraw-Hill.