A socio-technical framework for quality assessment of computer information systems

Industrial Management and Data Systems

Volumn 101, Issue 5, 2001, Pages 237-251

  Palvia, Shailendra C ^a   Sharma, Ravi S ^b   Conrath, David W ^c  

^a LONG ISLAND UNIVERSITY   (United States)

^b DEUTSCHE TELEKOM LABORATORIES   (Germany)

^c MCMASTER UNIVERSITY   (Canada)

Author keywords

Information systems; ISO 9000; Quality assurance

Indexed keywords

COMPUTER SYSTEMS; ECONOMIC AND SOCIAL EFFECTS; EXPERT SYSTEMS; MANAGERS; SOCIETIES AND INSTITUTIONS; STANDARDS; TOTAL QUALITY MANAGEMENT;

COMPUTER INFORMATION SYSTEMS;

MANAGEMENT INFORMATION SYSTEMS;

EID: 0035781051     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570110394635     Document Type: Article

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