Trust or not: Heuristics for making trust-based choices in HR management

Journal of Business Research

Volumn 67, Issue 8, 2014, Pages 1710-1716

  Hu, Zhan ^a   Wang, X T ^b,c  

^a FUDAN UNIVERSITY   (China)

^b UNIVERSITY OF SOUTH DAKOTA   (United States)

^c JINAN UNIVERSITY   (China)

Author keywords

Heuristics; HR management; Minimum requirement; Risky choice; Trust

Indexed keywords

EID: 84901233679     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2014.02.017     Document Type: Article

References (54)

1. Aumann R.J., Sorin S. Cooperation and bounded recall. Games and Economic Behavior 1989, 1:5-39.
2. Barber B. The logic and limits of trust 1983, Rutgers University Press, New Brunswick, NJ.
3. Barney J.B., Hansen M.H. Trustworthiness as a source of competitive advantage. Strategic Management Journal 1994, 15:175-190.
4. Brase G.L. Frequency interpretation of ambiguous statistical information facilitates Bayesian reasoning. Psychonomic Bulletin & Review 2008, 15:284-289.
5. Bröder A. Assessing the empirical validity of the "take-the-best" heuristic as a model of human probabilistic inference. Journal of Experimental Psychology Learning Memory and Cognition 2000, 26:1332-1346.
6. Bunker B.B., Alban B.T., Lewicki R.J. Ideas in currency and OD practice: Has the well gone dry?. Journal of Applied Behavioral Science 2004, 40:403-422.
7. Burke C.S., Sims D.E., Lazzara E.H., Salas E. Trust in leadership: A multi-level review and integration. The Leadership Quarterly 2007, 18:606-632.
8. Burt R.S., Knez M. Trust and third-party gossip. Trust in organizations: Frontiers of theory and research 1996, 68-89. Sage, Thousand Oaks, CA. R.M. Kramer, T.R. Tyler (Eds.).
9. Cosmides L., Tooby J. Are humans good intuitive statisticians after all? Rethinking some conclusions from the literature on judgment and uncertainty. Cognition 1996, 58:1-73.
10. Costa A.C., Bijlsma-Frankema K. Trust and control interrelations: New perspectives on the trust-control nexus. Group & Organization Management 2007, 32:392-406.
11. Dhami M.K. Psychological models of professional decision-making. Psychological Science 2003, 14:175-180.
12. Farh J.-L., Tsui A.S., Xin K., Cheng B.-S. The influence of relational demography and Guanxi: The Chinese case. Organization Science 1998, 9:471-488.
13. Gigerenzer G. Rationality of mortals: How people cope with uncertainty 2008, Oxford University Press, New York.
14. Gigerenzer G., Brighton H. Homo heuristicus: Why biased minds make better inferences. Topics in Cognitive Science 2009, 1:107-143.
15. Gigerenzer G., Goldstein D.G. Reasoning the fast and frugal way: Models of bounded rationality. Psychological Review 1996, 103:650-669.
16. Gigerenzer G., Hoffrage U. How to improve Bayesian reasoning without instruction: Frequency formats. Psychological Review 1995, 98:506-528.
17. Gigerenzer G., Todd P.M., The ABC Research Group Simple heuristics that make us smart 1999, Oxford University Press, New York.
18. Trust & trustworthiness 2002, Russell Sage Foundation, New York. R. Hardin (Ed.).
19. Hastie R., Dawes R.M. Rational choice in an uncertain world 2001, Sage, Thousand Oaks, CA.
20. Hu Z. Psycho-informatics engineering and an instance of its application: Leader's trust in subordinate in Chinese corporations 2010, (PhD Dissertation of East China Normal University).
21. Hu Z. The top-down trust in the hierarchical organizations: The perspective of psycho-informatics engineering 2011, Fudan University Press, Shanghai.
22. Kahneman D., Slovic P., Tversky A. Judgment under uncertainty: Heuristics and biases 1982, Cambridge University Press, New York.
23. Kanter R.M. Men and women of the cooperation 1977, Basic Books, New York.
24. Kramer R.M. Divergent realities and convergent disappointments in the hierarchic relation: Trust and the intuitive auditor at work. Trust in organizations: Frontiers of theory and research 1996, 216-245. Sage Publications, Thousand Oaks, CA. R.M. Kramer, T.R. Tyler (Eds.).
25. Kramer R.M. Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Review Psychology 1999, 50:569-598.
26. Kramer R.M., Lewicki R.J. Repairing and enhancing trust: Approaches to reducing organizational trust deficits. The Academy of Management Annals 2010, 4:245-277.
27. Lewis J.D., Weigert A. Trust as a social reality. Social Forces 1985, 63:967-985.
28. March J.G. A primer on decision making 1994, Free Press, New York.
29. McEvily B., Perrone V., Zaheer A. Trust as an organizing principle. Organization science 2003, 14:91-103.
30. Payne J.W., Bettman J.R., Johnson E.J. The adaptive decision-maker 1993, Cambridge University Press, New York.
31. Payne J.W., Bettman J.R., Johnson E.J. Adaptive strategy selection in decision making. Journal of Experimental Psychology Learning Memory and Cognition 1998, 14:534-552.
32. Robinson S.L. Trust and breach of the psychological contract. Administrative Science Quarterly 1996, 41:574-599.
33. Rousseau D.M., Sitkin S.B., Burt R.S., Camerer C. Not so different after all: A cross-discipline view of trust. Academy of Management Review 1998, 23:394-404.
34. Sako M. Prices, quality, and trust: Inter-firm relations in Britain and Japan 1992, Cambridge University Press, New York.
35. Savage L.J. The foundations of statistics 1954, Wiley, New York.
36. Trust and human resource management 2011, Edward Elgar, Cheltenham, UK. R. Searle, D. Skinner (Eds.).
37. Siegrist M., Earle T.C., Gutscher H. Trust in cooperative risk management: Uncertainty and skepticism in the public mind 2007, Earthscan, London.
38. Simon H.A. Rational choice and the structure of the environment. Psychological Review 1956, 63:129-138.
39. Simon H.A. A mechanism for social selection and successful altruism. Science 1990, 250:1665-1668.
40. Skinner D., Spira L.F. Trust and control: A symbiotic relationship?. Corporate Governance: The International Journal of Business in Society 2003, 3:28-35.
41. Tan H.-H., Tan C.S. Toward the differentiation of trust in supervisor and trust in organization. Genetic, Social, and General Psychology Monographs 2000, 126:241-260.
42. Tversky A. Elimination by aspects: A theory of choice. Psychological Review 1972, 79:281-299.
43. Tyler T.R., Lind E.A. A relational model or authority in groups. Advances in experimental social psychology 1992, Academic Press, New York. Snyder (Ed.).
44. Uzzi B. Social structure and competition in interfirm networks: The paradox of embeddedness. Administrative Science Quarterly 1997, 42:35-67.
45. Vroom V.H. Work and motivation 1964, John Wiley, New York.
46. Wang X.T. Risk as reproductive variance. Evolution and Human Behavior 2002, 23:35-57.
47. Wang X.T. Decision heuristics as predictors of public choice. Journal of Behavioral Decision Making 2008, 21:77-89.
48. Wang X.T., Johnson J.G. A tri-reference point theory of decision making under risk. Journal of Experimental Psychology: General 2012, 141:743-756.
49. Weibel A. Formal control and trustworthiness: Shall the twain never meet?. Group & Organization Management 2007, 32:500-517.
50. Williamson O.E. Transaction cost economics and organization theory. The handbook of economic sociology 1994, Princeton University Press, Princeton, NJ. N.J. Smelser, R. Swedberg (Eds.).
51. Yan J. Trust and cooperation 2007, The Aviation Industry Press, Beijing.
52. Yang Z.F., Peng S. The conceptualization of Chinese interpersonal trust. Sociological Studies 1999, 2:1-21.
53. Zheng B., Jiang D. The loyalty in Chinese corporations. Chinese psychology 2008, Chongqing University Press, Chongqing. G.S. Yang, G.G. Huang, Z.F. Yang (Eds.).
54. Ziebarth G., Wang X.T. Consumers' preference for choice strategies examined in two task domains. Consumer behavior 2009, Nova Science Publisher, New York. F. Saito (Ed.).