Providing recording of clinical consultation to patients - A highly valued but underutilized intervention: A scoping review

Patient Education and Counseling

Volumn 95, Issue 3, 2014, Pages 297-304

  Tsulukidze, Maka ^a   Durand, Marie Anne ^b   Barr, Paul J ^a   Mead, Thomas ^a   Elwyn, Glyn ^a,c  

^a DARTMOUTH COLLEGE   (United States)

^b UNIVERSITY OF HERTFORDSHIRE   (United Kingdom)

^c CARDIFF UNIVERSITY   (United Kingdom)

Author keywords

Audiotaped clinical consultation; Providing recordings to patients

Indexed keywords

AUDIO RECORDING; CLINICAL PRACTICE; CONSULTATION; HUMAN; MEDICOLEGAL ASPECT; PATIENT ATTITUDE; PATIENT EDUCATION; PATIENT INFORMATION; PRIORITY JOURNAL; RECALL; REVIEW; THEMATIC ANALYSIS; HUMANS; OFFICE VISITS; PHYSICIAN-PATIENT RELATIONS; REFERRAL AND CONSULTATION; TAPE RECORDING;

HUMANS; OFFICE VISITS; PHYSICIAN-PATIENT RELATIONS; REFERRAL AND CONSULTATION; TAPE RECORDING;

EID: 84899936838     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2014.02.007     Document Type: Review

References (48)

1. Butt H.R. A method for better physician-patient communication. Ann Intern Med 1977, 86:478-480.
2. Stephens M.R., Gaskell A.L., Gent C., Pellard S., Day-Thompson R., Blackshaw G.R.J.C., et al. Prospective randomised clinical trial of providing patients with audiotape recordings of their oesophagogastric cancer consultations. Patient Educ Couns 2008, 72:218-222.
3. Ong L.M.L., Visser M.R.M., Lammes F.B., Kuenen B.C., de Haes J.C.J.M., van Der Velden J. Effect of providing cancer patients with the audiotaped initial consultation on satisfaction, recall, and quality of life: a randomized, double-blind study. J Clin Oncol 2000, 18:3052-3060.
4. Johnson I.A., Adelstein D.J. The use of recorded interviews to enhance physician-patient communication. J Cancer Educ 1991, 6:99-102.
5. McHugh P., Lewis S., Ford S., Newlands E., Rustin G., Coombes C., et al. The efficacy of audiotapes in promoting psychological well-being in cancer patients: a randomised, controlled trial. Br J Cancer 1995, 71:388-392.
6. Ford S., Fallowfield L., Hall A., Lewis S. The influence of audiotapes on patient participation in the cancer consultation. Eur J Cancer 1995, 31A:2264-2269.
7. Davison B.J., Degner L.F. Empowerment of men newly diagnosed with prostate cancer. Cancer Nurs 1997, 20:187-196.
8. Scott J.T., Entwistle V.A., Sowden A.J., Watt I. Giving tape recordings or written summaries of consultations to people with cancer: a systematic review. Health Expect 2001, 4:162-169.
9. McPherson C.J., Higginson I.J., Hearn J. Effective methods of giving information in cancer: a systematic literature review of randomized controlled trials. J Public Health Med 2001, 23:227-234.
10. McClement S.E., Hack T.F. Audio-taping the oncology treatment consultation: a literature review. Patient Educ Couns 1999, 36:229-238.
11. Scott J.T., Harmsen M., Prictor M.J., Entwistle V.A., Sowden A.J., Watt I. Recordings or summaries of consultations for people with cancer. Cochrane Database Syst Rev 2008, CD001539.
12. Koh G., Budge D., Butow P.N., Renison B., Woodgate P.G. Audio recordings of consultations with doctors for parents of critically sick babies. Cochrane Database Syst Rev 2005, 1:CD004502.
13. Santo A., Laizner A.M., Shohet L. Exploring the value of audiotapes for health literacy: a systematic review. Patient Educ Couns 2005, 58:235-243.
14. Watson P.W.B., McKinstry B. A systematic review of interventions to improve recall of medical advice in healthcare consultations. J R Soc Med 2009, 102:235-243.
15. Themessl-Huber M., Humphris G., Dowell J., Macgillivray S., Rushmer R., Williams B. Audio-visual recording of patient-GP consultations for research purposes: a literature review on recruiting rates and strategies. Patient Educ Couns 2008, 71:157-168.
16. Pitkethly M., Macgillivray S., Ryan R. Recordings or summaries of consultations for people with cancer. Cochrane Database Syst Rev 2008, CD001539.
17. Arksey H., O'Malley L. Scoping studies: towards a methodological framework. Int J Soc Res Methodol 2005, 8:19-32.
18. Popay J., Roberts H., Snowden A., Petticrew M., Arai L., Britten N., et al. Guidance on the conduct of narrative synthesis in systematic reviews: final report 2006, ESRC Research Methods Programme, Swindon.
19. Belkora J.K., Loth M.K., Chen D.F., Chen J.Y., Volz S., Esserman L.J. Monitoring the implementation of consultation planning, recording, and summarizing in a breast care center. Patient Educ Couns 2008, 73:536-543.
20. McConnell D., Butow P.N., Tattersall M.H.N. Audiotapes and letters to patients: the practice and views of oncologists, surgeons and general practitioners. Br J Cancer 1999, 79:1782-1788.
21. Stockler M., Butow P.N., Tattersall M.H.N. The take-home message: doctors' views on letters and tapes after a cancer consultation. Ann Oncol 1993, 4:549-552.
22. Tattersall M.H.N., Butow P.N., Griffin A-M., Dunn S.M. The take-home message: patients prefer consultation audiotapes to summary letters. J Clin Oncol 1994, 12:1305-1311.
23. Haslop C. Taped consultations in a thoracic oncology lung cancer service. Cancer Nurs Pract 2005, 4:35-38.
24. Eden O.B., Black I., Emery A.E. The use of taped parental interviews to improve communication with childhood cancer families. Pediatr Hematol Oncol 1993, 10:157-162.
25. Liddell C., Rae G., Brown T.R.M., Johnston D., Coates V., Mallett J. Giving patients an audiotape of their GP consultation: a randomised controlled trial. Br J Gen Pract 2004, 54:667-672.
26. North N., Cornbleet M.A., Knowles G., Leonard R.C. Information giving in oncology: a preliminary study of tape-recorder use. Br J Clin Psychol 1992, 31:357-359.
27. Krackow K.A., Buyea C.M. Use of audiotapes for patient education, medical record documentation, and informed consent in lower extremity reconstruction. Orthopedics 2001, 24:683-685.
28. Koh T.H.H.G., Butow P.N., Coory M., Budge D., Collie L-A., Whitehall J., et al. Provision of taped conversations with neonatologists to mothers of babies in intensive care: randomised controlled trial. Br Med J 2007, 334:28.
29. Rylance G. Should audio recordings of outpatient consultations be presented to patients?. Arch Dis Child 1992, 67:622-624.
30. Leahy M., Douglass J., Barley V., Jarman M., Cooper G. Audiotaping the heart surgery consultation: qualitative study of patients' experiences. Heart 2005, 91:1469-1470.
31. Mishra P.K., Mathias H., Millar K., Nagrajan K., Murday A. A randomized controlled trial to assess the effect of audiotaped consultations on the quality of informed consent in cardiac surgery. Arch Surg 2010, 145:383-388.
32. Cope C.D., Lyons A.C., Donovan V., Rylance M., Kilby M.D. Providing letters and audiotapes to supplement a prenatal diagnostic consultation: effects on later distress and recall. Prenat Diagn 2003, 23:1060-1067.
33. Ah-Fat F.G., Sharma M.C., Damato B.E. Taping outpatient consultations: a survey of attitudes and responses of adult patients with ocular malignancy. Eye 1998, 12:789-791.
34. Bruera E., Pituskin E., Calder K., Neumann C.M., Hanson J. The addition of an audiocassette recording of a consultation to written recommendations for patients with advanced cancer: a randomized, controlled trial. Cancer 1999, 86:2420-2425.
35. Hack T.F., Pickles T., Bultz B.D., Degner L.F., Katz A., Davison B.J. Feasibility of an audiotape intervention for patients with cancer: a multicenter, randomized, controlled pilot study. J Psychosoc Oncol 1999, 17:1-15.
36. Lobb E., Butow P.N., Meiser B., Barratt A., Kirk J., Gattas M., et al. The use of audiotapes in consultations with women from high risk breast cancer families: a randomised trial. J Med Genet 2002, 39:697-703.
37. Bowden J.R., Brennan P.A., Butler-Keating R., Zaki G.A. Use of audiotaped patient consultations in a head and neck oncology clinic and survey of patient attitudes to this facility. J Laryngol Otol 2003, 117:879-882.
38. Hack T.F., Pickles T., Bultz B.D., Ruether J.D., Weir L.M., Degner L.F., et al. Impact of providing audiotapes of primary adjuvant treatment consultations to women with breast cancer: a multisite, randomized, controlled trial. J Clin Oncol: Off J Am Soc Clin Oncol 2003, 21:4138-4144.
39. Hack T.F., Pickles T., Bultz B.D., Ruether J.D., Degner L.F. Impact of providing audiotapes of primary treatment consultations to men with prostate cancer: a multi-site, randomized, controlled trial. Psychooncology 2007, 552:543-552.
40. Uitdehaag M.J., van der Velden L-A., de Boer M.F., Spaander M.C.W., Steyerberg E.W., Kuipers E.J., et al. Recordings of consultations are beneficial in the transition from curative to palliative cancer care: a pilot-study in patients with oesophageal or head and neck cancer. Eur J Oncol Nurs 2012, 16:109-114.
41. Hogbin B., Fallowfield L. Getting it taped: the bad news consultation with cancer patients. Br J Hosp Med 1989, 41:330-333.
42. Deutsch G. Improving communication with oncology patients: taping the consultation. Clin Oncol 1992, 4:879-882.
43. Knox R. Audiotapes of oncology consultations: only for the first consultation?. Ann Oncol 2002, 13:622-627.
44. Hack T.F., Ruether J.D., Weir L.M., Grenier D., Degner L.F. Promoting consultation recording practice in oncology: identification of critical implementation factors and determination of patient benefit. Psychooncology 2013, 22:1273-1282.
45. Dunn S.M., Butow P.N., Tattersall M.H.N., Jones Q.J., Sheldon J.S., Taylor J.J., et al. General information tapes inhibit recall of the cancer consultation. J Clin Oncol 1993, 11:2279-2285.
46. Ong L.M.L., de Haes J.C.J.M., de Reijke T.M., Stouthard J.M.L., Lammes F.B. Providing cancer patients with the audiotaped initial consultation: experiences of patients and physicians. Eur J Cancer 1995, 31:S63.
47. Hack T.F., Whelan T., Olivotto I.A., Weir L.M., Bultz B.D., Magwood B. Standardized audiotape versus recorded consultation to enhance informed consent to a clinical trial in breast oncology. Psychooncology 2007, 16:371-376.
48. Van Der Meulen N., Jansen J., Van Dulmen S., Bensing J., Van Weert J. Interventions to improve recall of medical information in cancer patients: a systematic review of the literature. Psychooncology 2008, 868:857-868.