-
2
-
-
84989154244
-
Balanced scorecard in Indian companies
-
Anand, M., Sahay, B.S., Saha, S. (2005), "Balanced scorecard in Indian companies" in Vikalpa, Vol. 30, No. 2, pp. 11-25.
-
(2005)
Vikalpa
, vol.30
, Issue.2
, pp. 11-25
-
-
Anand, M.1
Sahay, B.S.2
Saha, S.3
-
3
-
-
84897933031
-
-
ATandT, available at, (accessed 20 August 2012)
-
ATandT (2012), "Transform your voice", available at: www.business.att.com/enterprise/online_campaign/voice-transformation (accessed 20 August 2012).
-
(2012)
Transform your voice
-
-
-
4
-
-
33745150091
-
Measure for measure
-
Atkinson, A., Epstein, M. (2000), "Measure for measure" in CMA Management, Vol. 74, No. 7, pp. 22-28.
-
(2000)
CMA Management
, vol.74
, Issue.7
, pp. 22-28
-
-
Atkinson, A.1
Epstein, M.2
-
5
-
-
0002617199
-
A stakeholder approach to strategic performance measurement
-
Atkinson, A.A., Waterhouse, J.H., Wells, R.B. (1997), "A stakeholder approach to strategic performance measurement" in Sloan Management Review, Vol. 38, No. 23, pp. 25-37.
-
(1997)
Sloan Management Review
, vol.38
, Issue.23
, pp. 25-37
-
-
Atkinson, A.A.1
Waterhouse, J.H.2
Wells, R.B.3
-
6
-
-
29144477388
-
Benchmarking performance measurement: A consortium benchmarking study
-
Neely, A., Kennerly, M., Waters, A. (Eds.), Cranfield University
-
Bauer, J., Tanner, S.J., Neely, A. (2004), "Benchmarking performance measurement: a consortium benchmarking study" in Neely, A., Kennerly, M. and Waters, A. (Eds.), Performance Measurement and Management: Public and Private, Centre for Business Performance, Cranfield University, Cranfield, pp. 1021-1028.
-
(2004)
Performance Measurement and Management: Public and Private, Centre for Business Performance
, pp. 1021-1028
-
-
Bauer, J.1
Tanner, S.J.2
Neely, A.3
-
7
-
-
34948815808
-
The balanced scorecard: Here and back
-
Bible, L., Kerr, S., Zanini, M. (2006), "The balanced scorecard: here and back" in Management Accounting Quarterly, Vol. 7, No. 4, pp. 18-23.
-
(2006)
Management Accounting Quarterly
, vol.7
, Issue.4
, pp. 18-23
-
-
Bible, L.1
Kerr, S.2
Zanini, M.3
-
8
-
-
33750505977
-
Using thematic analysis in psychology
-
Braun, V., Clarke, V. (2006), "Using thematic analysis in psychology" in Qualitative Research in Psychology, Vol. 3, pp. 77-101.
-
(2006)
Qualitative Research in Psychology
, vol.3
, pp. 77-101
-
-
Braun, V.1
Clarke, V.2
-
9
-
-
14244253710
-
Integrative strategic performance measurement systems, alignment of manufacturing, learning and strategic outcomes: An exploratory study
-
Chenhall, R.H. (2005), "Integrative strategic performance measurement systems, alignment of manufacturing, learning and strategic outcomes: an exploratory study" in Accounting, Organizations and Society, Vol. 30, No. 5, pp. 395-433.
-
(2005)
Accounting, Organizations and Society
, vol.30
, Issue.5
, pp. 395-433
-
-
Chenhall, R.H.1
-
10
-
-
34249887652
-
Evolution and emerging issues in mobile wireless networks
-
Dekleva, S., Shim, J.P., Varshney, U., Knoerzer, G. (2007), "Evolution and emerging issues in mobile wireless networks" in Communications of the ACM, Vol. 50, No. 6, pp. 38-43.
-
(2007)
Communications of the ACM
, vol.50
, Issue.6
, pp. 38-43
-
-
Dekleva, S.1
Shim, J.P.2
Varshney, U.3
Knoerzer, G.4
-
12
-
-
33745161917
-
A three-year journey to organizational and financial health using the balanced scorecard: A case study at a Yale New Haven health system hospital
-
Gumbus, A., Lyons, B. (2003), "A three-year journey to organizational and financial health using the balanced scorecard: a case study at a Yale New Haven health system hospital" in Journal of Business and Economic Studies, Vol. 9, No. 2, pp. 54-65.
-
(2003)
Journal of Business and Economic Studies
, vol.9
, Issue.2
, pp. 54-65
-
-
Gumbus, A.1
Lyons, B.2
-
13
-
-
84897931741
-
Impact of applying the ABC on improving the financial performance in telecom companies
-
Hardan, A.S., Shatnawi, T.M. (2013), "Impact of applying the ABC on improving the financial performance in telecom companies" in International Journal of Business and Management, Vol. 8, No. 12, pp. 48-61.
-
(2013)
International Journal of Business and Management
, vol.8
, Issue.12
, pp. 48-61
-
-
Hardan, A.S.1
Shatnawi, T.M.2
-
14
-
-
38749100978
-
A comparative study of the performance measurement in global telecom operators
-
Hung, S-W., Lu, W-M. (2007), "A comparative study of the performance measurement in global telecom operators" in Total Quality Management, Vol. 18, No. 10, pp. 1117-1132.
-
(2007)
Total Quality Management
, vol.18
, Issue.10
, pp. 1117-1132
-
-
Hung, S.-W.1
Lu, W.-M.2
-
15
-
-
84897941489
-
-
Online India Telecom, available at, (accessed 21 March 2013)
-
India Telecom Online (2013), "Telecom subscriber statistics", available at: www.indiatelecomonline.com/topics/telecom-statistics/ (accessed 21 March 2013).
-
(2013)
Telecom subscriber statistics
-
-
-
16
-
-
78651427551
-
Business ecosystem strategies of mobile network operators in the 3G era: The case of China mobile
-
Jing, Z., Xiong-Jian, L. (2011), "Business ecosystem strategies of mobile network operators in the 3G era: the case of China mobile" in Telecommunications Policy, Vol. 35, No. 2, pp. 156-171.
-
(2011)
Telecommunications Policy
, vol.35
, Issue.2
, pp. 156-171
-
-
Jing, Z.1
Xiong-Jian, L.2
-
17
-
-
0026494564
-
The balanced scorecard: Measures that drive performance
-
January-February, pp
-
Kaplan, R.S., Norton, D.P. (1992), "The balanced scorecard: measures that drive performance" in Harvard Business Review, pp. 71-79, January-February, pp.
-
(1992)
Harvard Business Review
, pp. 71-79
-
-
Kaplan, R.S.1
Norton, D.P.2
-
18
-
-
0003454188
-
-
Harvard Business School Press, Boston, MA
-
Kaplan, R.S., Norton, D.P. (1996), The Balanced Scorecard: Translating Strategy into Action, Harvard Business School Press, Boston, MA.
-
(1996)
The Balanced Scorecard: Translating Strategy into Action
-
-
Kaplan, R.S.1
Norton, D.P.2
-
19
-
-
77957994770
-
The Impact of the strategy maps on balanced scorecard performance
-
Lucianetti, L. (2010), "The Impact of the strategy maps on balanced scorecard performance" in International Journal of Business Performance Management, Vol. 12, No. 1, pp. 21-36.
-
(2010)
International Journal of Business Performance Management
, vol.12
, Issue.1
, pp. 21-36
-
-
Lucianetti, L.1
-
21
-
-
84971463398
-
Total interpretive structural modelling of continuity and change forces in e-government
-
Nasim, S. (2011), "Total interpretive structural modelling of continuity and change forces in e-government" in Journal of Enterprise Transformation, Vol. 1, No. 2, pp. 147-168.
-
(2011)
Journal of Enterprise Transformation
, vol.1
, Issue.2
, pp. 147-168
-
-
Nasim, S.1
-
22
-
-
58849163126
-
A feasibility test model for new telecom service development using MCDM method: A case study of voice telephone service in Korea
-
Oh, Y., Suh, E., Hong, J., Hwang, H. (2009), "A feasibility test model for new telecom service development using MCDM method: a case study of voice telephone service in Korea" in Expert Systems with Applications, Vol. 36, No. 3, pp. 6375-6388.
-
(2009)
Expert Systems with Applications
, vol.36
, Issue.3
, pp. 6375-6388
-
-
Oh, Y.1
Suh, E.2
Hong, J.3
Hwang, H.4
-
23
-
-
84866661763
-
Modelling of continuity and change forces in private higher technical education using total interpretive structural modelling
-
Prasad, U.C., Suri, R.K. (2011), "Modelling of continuity and change forces in private higher technical education using total interpretive structural modelling" in Global Journal of Flexible Systems Management, Vol. 12, 3&4, pp. 31-40.
-
(2011)
Global Journal of Flexible Systems Management
, vol.12
, Issue.3-4
, pp. 31-40
-
-
Prasad, U.C.1
Suri, R.K.2
-
24
-
-
33845417948
-
Building better theory by bridging quantitative-qualitative divide
-
Shah, S.K., Corley, G.K. (2006), "Building better theory by bridging quantitative-qualitative divide" in Journal of Management Studies, Vol. 43, No. 8, pp. 2322-2380.
-
(2006)
Journal of Management Studies
, vol.43
, Issue.8
, pp. 2322-2380
-
-
Shah, S.K.1
Corley, G.K.2
-
25
-
-
84897946574
-
-
available at, (accessed 10 August 2013)
-
Shine (2013), "Telecom industry set for growth in 2013", available at: http://info.shine.com/Industry-Information/Telecom/183.aspx (accessed 10 August 2013).
-
(2013)
Telecom industry set for growth in 2013
-
-
Shine1
-
26
-
-
84897946835
-
-
available at, (accessed 2 August 2013)
-
Singh, S., Sharma, G.D., Mahendru, M. (2011), "Role of value added services in shaping Indian telecom industry", available at: http://ssrn.com/abstract=1905423 (accessed 2 August 2013).
-
(2011)
Role of value added services in shaping Indian telecom industry
-
-
Singh, S.1
Sharma, G.D.2
Mahendru, M.3
-
27
-
-
84879704408
-
Modelling strategic performance factors for effective strategy execution
-
Sushil
-
Srivastava, A.K., Sushil (2013), "Modelling strategic performance factors for effective strategy execution" in International Journal of Productivity and Performance Management, Vol. 62, No. 6, pp. 554-582.
-
(2013)
International Journal of Productivity and Performance Management
, vol.62
, Issue.6
, pp. 554-582
-
-
Srivastava, A.K.1
-
28
-
-
84866289972
-
Interpretive matrix: A tool to aid interpretation of management and social research
-
Sushil (2005), "Interpretive matrix: a tool to aid interpretation of management and social research" in Global Journal of Flexible Systems Management, Vol. 6, No. 2, pp. 27-30.
-
(2005)
Global Journal of Flexible Systems Management
, vol.6
, Issue.2
, pp. 27-30
-
-
Sushil1
-
30
-
-
84869994604
-
Interpreting the interpretive structural model
-
Sushil (2012), "Interpreting the interpretive structural model" in Global Journal of Flexible Systems Management, Vol. 13, No. 2, pp. 87-106.
-
(2012)
Global Journal of Flexible Systems Management
, vol.13
, Issue.2
, pp. 87-106
-
-
Sushil1
-
31
-
-
84897933850
-
Performance measurement of telecom regulation
-
Vesa, J.U., Svento, R., Kotisaari, M., Maanavilia, A., Rauhala, P. (2005), "Performance measurement of telecom regulation" in Intermedia, Vol. 33, No. 5, pp. 32-38.
-
(2005)
Intermedia
, vol.33
, Issue.5
, pp. 32-38
-
-
Vesa, J.U.1
Svento, R.2
Kotisaari, M.3
Maanavilia, A.4
Rauhala, P.5
-
32
-
-
0015976893
-
Towards interpretation of complex structural models
-
Warfield, J.N. (1974), "Towards interpretation of complex structural models" in IEEE Transactions: System, Man and Cybernetics, Vol. SMC-4, No. 5, pp. 74-80.
-
(1974)
IEEE Transactions: System, Man and Cybernetics
, vol.SMC-4
, Issue.5
, pp. 74-80
-
-
Warfield, J.N.1
-
33
-
-
84870193929
-
Cognitive bias in salespersons in specialty drug selling of pharmaceutical industry
-
Wasuja, S., Sagar, M., Sushil, A. (2012), "Cognitive bias in salespersons in specialty drug selling of pharmaceutical industry" in International Journal of Pharmaceutical and Healthcare Marketing, Vol. 6, No. 4, pp. 310-335.
-
(2012)
International Journal of Pharmaceutical and Healthcare Marketing
, vol.6
, Issue.4
, pp. 310-335
-
-
Wasuja, S.1
Sagar, M.2
Sushil, A.3
-
34
-
-
84897939771
-
Factors influencing the implementation of activity-based costing in Thailand: A case study of a Thai telecommunications company
-
Melbourne, pp
-
Yapa, P., Kongchan, P. (2012), "Factors influencing the implementation of activity-based costing in Thailand: a case study of a Thai telecommunications company" in pp. 1-24, Proceedings of the 2012 Accounting and Finance Association of Australia and New Zealand (AFAANZ) Conference, Melbourne, pp.
-
(2012)
Proceedings of the 2012 Accounting and Finance Association of Australia and New Zealand (AFAANZ) Conference
, pp. 1-24
-
-
Yapa, P.1
Kongchan, P.2
-
35
-
-
77949318504
-
Performance measurement and management: A literature review and a research agenda
-
Taticchi, P., Tonelli, F., Cagnazzo, L. (2010), "Performance measurement and management: a literature review and a research agenda" in Measuring Business Excellence, Vol. 14, No. 1, pp. 4-18.
-
(2010)
Measuring Business Excellence
, vol.14
, Issue.1
, pp. 4-18
-
-
Taticchi, P.1
Tonelli, F.2
Cagnazzo, L.3
|