A comparative study of the performance measurement in global telecom operators

Total Quality Management and Business Excellence

Volumn 18, Issue 10, 2007, Pages 1117-1132

  Hung, Shiu Wan ^a   Lu, Wen Min ^b  

^a NATIONAL CENTRAL UNIVERSITY   (Taiwan)

^b NATIONAL DEFENSE UNIVERSITY   (Taiwan)

Author keywords

Benchmarks; Data envelopment analysis; Performance measurement; Reference share measure; Telecommunications operators

Indexed keywords

EID: 38749100978     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783360701596258     Document Type: Article

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