메뉴 건너뛰기




Volumn 13, Issue 1, 2017, Pages 6-13

Integrating data from the UK national reporting and learning system with work domain analysis to understand patient safety incidents in community pharmacy

Author keywords

Cognitive work analysis; Community pharmacy; Incident analysis; Incident reporting; National reporting and learning system; Sociotechnical system

Indexed keywords

ANALYTIC METHOD; DOCUMENTATION; ERROR; HEALTH PROMOTION; HUMAN; INCIDENT REPORT; INFORMATION PROCESSING; JOB ANALYSIS; LEARNING; MODEL; PATIENT SAFETY; PHARMACIST; PHARMACY; RETROSPECTIVE STUDY; STATISTICAL ANALYSIS; COMMUNITY CARE; COMPREHENSION; INCIDENCE; MEDICATION ERROR; RISK MANAGEMENT; UNITED KINGDOM; WORK;

EID: 84894460706     PISSN: 15498417     EISSN: 15498425     Source Type: Journal    
DOI: 10.1097/PTS.0000000000000090     Document Type: Article
Times cited : (15)

References (40)
  • 2
    • 77952888893 scopus 로고    scopus 로고
    • Improving cardiac care: A work systems approach
    • Wiegmann DA, Eggman AA, Elbardissi AW, et al. Improving cardiac care: A work systems approach. Appl Ergon. 2010; 41: 701-712.
    • (2010) Appl Ergon , vol.41 , pp. 701-712
    • Wiegmann, D.A.1    Eggman, A.A.2    Elbardissi, A.W.3
  • 3
    • 80053280636 scopus 로고    scopus 로고
    • Patient safety factors in children dying in a paediatric intensive care unit (PICU): A case notes review study
    • Monroe K, Wang D, Vincent C, et al. Patient safety factors in children dying in a paediatric intensive care unit (PICU): A case notes review study. BMJ Qual Saf. 2011; 20: 863-868.
    • (2011) BMJ Qual Saf , vol.20 , pp. 863-868
    • Monroe, K.1    Wang, D.2    Vincent, C.3
  • 4
    • 82955233690 scopus 로고    scopus 로고
    • Organizational errors: Directions for future research
    • Goodman PS, Ramanujam R, Carroll JS, et al. Organizational errors: Directions for future research. Res Org Behav. 2011; 21: 151-176.
    • (2011) Res Org Behav , vol.21 , pp. 151-176
    • Goodman, P.S.1    Ramanujam, R.2    Carroll, J.S.3
  • 5
    • 70350703044 scopus 로고    scopus 로고
    • Quality of medication use in primary care Y mapping the problem, working to a solution: A systematic review of the literature
    • Garfield S, Barber N, Walley P, et al. Quality of medication use in primary care Y mapping the problem, working to a solution: A systematic review of the literature. BMC Med. 2009; 7: 50.
    • (2009) BMC Med , vol.7 , pp. 50
    • Garfield, S.1    Barber, N.2    Walley, P.3
  • 6
    • 58149129750 scopus 로고    scopus 로고
    • Causes of preventable drug-related hospital admissions: A qualitative study
    • Howard R, Avery A, Bisssell P. Causes of preventable drug-related hospital admissions: A qualitative study. Qual Saf Health Care. 2008; 17: 109-116.
    • (2008) Qual Saf Health Care , vol.17 , pp. 109-116
    • Howard, R.1    Avery, A.2    Bisssell, P.3
  • 7
    • 84872391706 scopus 로고    scopus 로고
    • Application of system-level root cause analysys for drug quality and safety problems: A case study
    • Sauer BC, Hepler CD. Application of system-level root cause analysys for drug quality and safety problems: A case study. Res Soc Adm Pharm. 2013; 9: 49-59.
    • (2013) Res Soc Adm Pharm , vol.9 , pp. 49-59
    • Sauer, B.C.1    Hepler, C.D.2
  • 8
    • 70350120735 scopus 로고    scopus 로고
    • A critical review of the systems approach within patient safety research
    • Waterson P. A critical review of the systems approach within patient safety research. Ergonomics. 2009; 52: 1185-1195.
    • (2009) Ergonomics , vol.52 , pp. 1185-1195
    • Waterson, P.1
  • 9
    • 0033104230 scopus 로고    scopus 로고
    • Applying human factors methods to the investigation and analysis of clinical adverse events
    • Taylor-Adams S, Vincent C, Stanhope N. Applying human factors methods to the investigation and analysis of clinical adverse events. Saf Sci. 1999; 31: 143-159.
    • (1999) Saf Sci , vol.31 , pp. 143-159
    • Taylor-Adams, S.1    Vincent, C.2    Stanhope, N.3
  • 10
    • 78650618908 scopus 로고    scopus 로고
    • Improving the quality of drug error reporting
    • Armitage GA, Newell R, Wright J. Improving the quality of drug error reporting. J Eval Clin Pract. 2010; 16: 1189-1197.
    • (2010) J Eval Clin Pract , vol.16 , pp. 1189-1197
    • Armitage, G.A.1    Newell, R.2    Wright, J.3
  • 11
    • 19544388999 scopus 로고    scopus 로고
    • 2nd ed. Oxford UK: BMJ Books
    • Vincent C. Patient Safety. 2nd ed. Oxford, UK: BMJ Books; 2010.
    • (2010) Patient Safety
    • Vincent, C.1
  • 12
    • 61849146295 scopus 로고    scopus 로고
    • Feedback from incident reporting: Information and action to improve patient safety
    • Benn J, Koutantji M, Wallace L, et al. Feedback from incident reporting: Information and action to improve patient safety. Qual Saf Health Care. 2009; 18: 11-21.
    • (2009) Qual Saf Health Care , vol.18 , pp. 11-21
    • Benn, J.1    Koutantji, M.2    Wallace, L.3
  • 14
    • 36749078593 scopus 로고    scopus 로고
    • Identifying problems and generating recommendations for enhancing complex systems: Applying the abstraction hierarchy framework as an analytical tool
    • Xu W. Identifying problems and generating recommendations for enhancing complex systems: Applying the abstraction hierarchy framework as an analytical tool. Hum Factors. 2007; 49: 975-994.
    • (2007) Hum Factors , vol.49 , pp. 975-994
    • Xu, W.1
  • 16
    • 85013735530 scopus 로고    scopus 로고
    • Analysing care home medication errors using work domain analysis
    • Presented at the Cambridge, 16-18 July
    • Lim R, Anderson J, Buckle P. Analysing care home medication errors using work domain analysis. Presented at the Improving Patient Safety Conference, Cambridge, 16-18 July 2008.
    • (2008) Improving Patient Safety Conference
    • Lim, R.1    Anderson, J.2    Buckle, P.3
  • 17
    • 70350580589 scopus 로고    scopus 로고
    • Analysing care home medication errors: A comparison of the London Protocol and work domain analysis
    • Presented at the New York, September 22-26
    • Lim R, Anderson J, Buckle P. Analysing care home medication errors: A comparison of the London Protocol and work domain analysis. Presented at the 52nd Human Factors and Ergonomics Society Annual Meeting, New York, September 22-26 2008.
    • (2008) 52nd Human Factors and Ergonomics Society Annual Meeting
    • Lim, R.1    Anderson, J.2    Buckle, P.3
  • 18
    • 70349417899 scopus 로고    scopus 로고
    • Medication safety in community pharmacy: A qualitative study of the sociotechnical context
    • Phipps DL, Noyce PR, Parker D, et al. Medication safety in community pharmacy: A qualitative study of the sociotechnical context. BMC Health Serv Res. 2009; 9: 158.
    • (2009) BMC Health Serv Res , vol.9 , pp. 158
    • Phipps, D.L.1    Noyce, P.R.2    Parker, D.3
  • 19
    • 59149089290 scopus 로고    scopus 로고
    • Incidence,type and causes of dispensing errors: A review of the literature
    • James KL, Barlow D, McARtney R, et al. Incidence,type and causes of dispensing errors: A review of the literature. Int J Pharm Pract. 2009; 17: 9-30.
    • (2009) Int J Pharm Pract , vol.17 , pp. 9-30
    • James, K.L.1    Barlow, D.2    McArtney, R.3
  • 20
    • 33646712170 scopus 로고    scopus 로고
    • The development of the National Reporting and Learning System in England and Wales, 2001-2005
    • Williams SK, Osborn SS. The development of the National Reporting and Learning System in England and Wales, 2001-2005. Med J Aust. 2006; 184: S65-S68
    • (2006) Med J Aust , vol.184 , pp. S65-S68
    • Williams, S.K.1    Osborn, S.S.2
  • 22
    • 0021892425 scopus 로고
    • The role of hierarchical knowledge representation in decisionmaking and system management
    • Rasmussen J. The role of hierarchical knowledge representation in decisionmaking and system management. IEEE Trans Sys Man Cybernetics. 1985; SMC-12: 234-243.
    • (1985) IEEE Trans Sys Man Cybernetics , vol.SMC-12 , pp. 234-243
    • Rasmussen, J.1
  • 23
    • 85013714989 scopus 로고    scopus 로고
    • [Computer program]. Shrivenham: Human Factors Integration Defence Technology Centre
    • Farmilo A, Hone G, Whitworth I. The CWA Tool version 0.95 beta [Computer program]. Shrivenham: Human Factors Integration Defence Technology Centre; 2006.
    • (2006) The CWA Tool version 0.95 Beta
    • Farmilo, A.1    Hone, G.2    Whitworth, I.3
  • 28
    • 79961134660 scopus 로고    scopus 로고
    • Culture in community pharmacy organisations: What can we glean from the literature?
    • Jacobs S, Hassell K, Ashcroft DM. Culture in community pharmacy organisations: What can we glean from the literature? J Health Organ Manag. 2011; 25: 420-454.
    • (2011) J Health Organ Manag , vol.25 , pp. 420-454
    • Jacobs, S.1    Hassell, K.2    Ashcroft, D.M.3
  • 29
    • 84857238490 scopus 로고    scopus 로고
    • An investigation of occupational subgroups with respect to patient safety culture
    • Phipps DL, Ashcroft DM. An investigation of occupational subgroups with respect to patient safety culture. Saf Sci. 2012; 50: 1290-1298.
    • (2012) Saf Sci , vol.50 , pp. 1290-1298
    • Phipps, D.L.1    Ashcroft, D.M.2
  • 30
    • 84875713438 scopus 로고    scopus 로고
    • The effect of proximity, tall-man lettering and time pressure on accurate visual perception of drug names
    • Irwin A, Mearns K, Watson M, et al. The effect of proximity, tall-man lettering and time pressure on accurate visual perception of drug names. Hum Fact. 2013; 55: 253-266.
    • (2013) Hum Fact , vol.55 , pp. 253-266
    • Irwin, A.1    Mearns, K.2    Watson, M.3
  • 31
    • 55049085095 scopus 로고    scopus 로고
    • Identifying violation-provoking conditions in a healthcare setting
    • Phipps DL, Parker D, Pals EJM, et al. Identifying violation-provoking conditions in a healthcare setting. Ergonomics. 2008; 51: 1625-1642.
    • (2008) Ergonomics , vol.51 , pp. 1625-1642
    • Phipps, D.L.1    Parker, D.2    Pals, E.J.M.3
  • 32
    • 82655174011 scopus 로고    scopus 로고
    • Safety hazards in cancer care: Findings using three different methods
    • Lipczak H, Knudsen JL, Nissen A. Safety hazards in cancer care: Findings using three different methods. BMJ Qual Saf. 2011; 20: 1052-1056.
    • (2011) BMJ Qual Saf , vol.20 , pp. 1052-1056
    • Lipczak, H.1    Knudsen, J.L.2    Nissen, A.3
  • 33
    • 33646695679 scopus 로고    scopus 로고
    • The investigation and analysis of critical incidents and adverse events in healthcare
    • Woloshynowych M, Rogers S, Taylor-Adams S, et al. The investigation and analysis of critical incidents and adverse events in healthcare. Health Technol Assess. 2005; 9: 1-143.
    • (2005) Health Technol Assess , vol.9 , pp. 1-143
    • Woloshynowych, M.1    Rogers, S.2    Taylor-Adams, S.3
  • 34
    • 79952591723 scopus 로고    scopus 로고
    • Cardiac surgery errors: Results from the UK National Reporting and Learning System
    • Martinez EA, Shore A, Colantuoni E, et al. Cardiac surgery errors: Results from the UK National Reporting and Learning System. Int J Qual Health Care. 2011; 23: 151-158.
    • (2011) Int J Qual Health Care , vol.23 , pp. 151-158
    • Martinez, E.A.1    Shore, A.2    Colantuoni, E.3
  • 35
    • 40549139181 scopus 로고    scopus 로고
    • Safety in anaesthesia: A study of 12606 reported incidents from the UK National Reporting and Learning System
    • Catchpole K, Bell MDD, Johnson S. Safety in anaesthesia: A study of 12606 reported incidents from the UK National Reporting and Learning System. Anaesthesia. 2008; 63: 340-346.
    • (2008) Anaesthesia , vol.63 , pp. 340-346
    • Catchpole, K.1    Bell, M.D.D.2    Johnson, S.3
  • 36
    • 84866498947 scopus 로고    scopus 로고
    • Preventable deaths due to problems in care in English acute hospitals: A retrospective case record review study
    • Hogan H, Healey F, Neale G, et al. Preventable deaths due to problems in care in English acute hospitals: A retrospective case record review study. BMJ Qual Saf. 2012; 21: 737-745.
    • (2012) BMJ Qual Saf , vol.21 , pp. 737-745
    • Hogan, H.1    Healey, F.2    Neale, G.3
  • 37
    • 84855836262 scopus 로고    scopus 로고
    • Implications of process characteristics on quality-related event reporting in community pharmacy
    • Boyle TA, Scobie AC, MacKinnon NJ, et al. Implications of process characteristics on quality-related event reporting in community pharmacy. Res Soc Adm Pharm. 2012; 8: 76-86.
    • (2012) Res Soc Adm Pharm , vol.8 , pp. 76-86
    • Boyle, T.A.1    Scobie, A.C.2    MacKinnon, N.J.3
  • 38
    • 84872384751 scopus 로고    scopus 로고
    • Understanding the attitudes of hospital pharmacists to reporting medication incidents: A qualitative study
    • Williams SD, Phipps DL, Ashcroft DM. Understanding the attitudes of hospital pharmacists to reporting medication incidents: A qualitative study. Res Soc Adm Pharm. 2013; 9: 80-89.
    • (2013) Res Soc Adm Pharm , vol.9 , pp. 80-89
    • Williams, S.D.1    Phipps, D.L.2    Ashcroft, D.M.3
  • 39
    • 84875776679 scopus 로고    scopus 로고
    • Can incident reporting improve safety? Healthcare practitioners' views of the effectiveness of incident reporting
    • Anderson JE, Kodate N,Walters R, et al. Can incident reporting improve safety? Healthcare practitioners' views of the effectiveness of incident reporting. Int J Qual Health Care. 2013; 25: 141-150.
    • (2013) Int J Qual Health Care , vol.25 , pp. 141-150
    • Anderson, J.E.1    Kodate, N.2    Walters, R.3
  • 40
    • 84900073713 scopus 로고    scopus 로고
    • The politics of learning: The dilemma for patient safety
    • In: Rowley E, Waring J, eds Farnham, UK: Ashgate
    • Waring J, Currie G. The politics of learning: The dilemma for patient safety. In: Rowley E, Waring J, eds. A Socio-Cultural Perspective on Patient Safety. Farnham, UK: Ashgate; 2011: 133-150.
    • (2011) A Socio-Cultural Perspective on Patient Safety , pp. 133-150
    • Waring, J.1    Currie, G.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.