Improving the patient experience: Real-world strategies for engaging nurses

Journal of Nursing Administration

Volumn 44, Issue 3, 2014, Pages 142-151

  Dempsey, Christina ^a   Reilly, Barbara ^b   Buhlman, Nell ^b  

^a Analytic Research Engagement Services   (United States)

^b Press Ganey Associates Incorporated   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLINICAL NURSING RESEARCH; GOVERNMENT; HEALTH CARE POLICY; HEALTH CARE SURVEY; HUMAN; INTERPERSONAL COMMUNICATION; LEADERSHIP; NURSE ADMINISTRATOR; NURSING PROCESS; NURSING STAFF; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; PURCHASING; STANDARD; UNITED STATES;

CENTERS FOR MEDICARE AND MEDICAID SERVICES (U.S.); CLINICAL NURSING RESEARCH; COMMUNICATION; HEALTH CARE SURVEYS; HUMANS; LEADERSHIP; NURSE ADMINISTRATORS; NURSING PROCESS; NURSING STAFF, HOSPITAL; ORGANIZATIONAL CULTURE; PATIENT PROTECTION AND AFFORDABLE CARE ACT; PATIENT SATISFACTION; UNITED STATES; VALUE-BASED PURCHASING;

EID: 84894264352     PISSN: 00020443     EISSN: 15390721     Source Type: Journal    
DOI: 10.1097/NNA.0000000000000042     Document Type: Article

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