Light in the Darkness? Managers in the Back Office of a Kafkaesque Bank

Organization Studies

Volumn 35, Issue 2, 2014, Pages 255-278

  McCabe, Darren ^a  

^a LANCASTER UNIVERSITY   (United Kingdom)

Author keywords

bureaucracy; financial services; Kafka; managers; power; resistance

Indexed keywords

EID: 84894088168     PISSN: 01708406     EISSN: 17413044     Source Type: Journal    
DOI: 10.1177/0170840613511928     Document Type: Article

References (77)

1. Ackroyd S.,Thompson P.Organizational misbehaviour. London: SAGE Publications; 1999:.
2. Alvesson M.,Hardy C.,Harley B.Reflecting on reflexivity: Reflexive textual practices in organization and management theory.Journal of Management Studies. 2008;45:480-501.
3. Barker J. R.Tightening the iron cage: Concertive control in self-managing teams.Administrative Science Quarterly. 1993;38:408-437.
4. Bauman Z.Sociology after the Holocaust.British Journal of Sociology. 1988;34:469-497.
5. Boddy C. R.The dark side of management decisions: Organizational psychopaths.Management Decision. 2006;44:1461-1475.
6. Boussebaa M.When the party's over: The dark side of consulting.Organization. 2008;15:466-469.
7. Bratton V. K.,Kacmar K. M.The dark side of organizational behavior. Griffin R. W.O'Leary-Kelly A. M., ed. San Francisco: Jossey-Bass; 2004:.
8. Burawoy M.Manufacturing consent: Changes in the labor process under monopoly capitalism. Chicago: Chicago University Press; 1979:.
9. Burrell G.Gendering organizational analysis. Mills A. J.Tancred P., ed. London: SAGE Publications; 1992:.
10. Burrell G.Pandemonium. London: SAGE Publications; 1997:.
11. Carter B.,Danford A.,Howcroft D.,Richardson H.,Smith A.,Taylor P.'All they lack is the chain': Lean and the new performance management in the British civil service.New Technology, Work and Employment. 2011;26:83-96.
12. Casey C.Work, self and society: After industrialism. London: Routledge; 1995:.
13. Clifford J.Writing culture. Clifford J.Marcus G. E., ed. London: University of California Press; 1986:.
14. Collinson D.Engineering humour: Masculinity, joking and conflict in shopfloor relations.Organization Studies. 1988;9:181-199.
15. Collinson D.Resistance and power in organizations. Jermier D.Knights D.Nord W. R., ed. London: Routledge; 1994:25-68.
16. Costea B.,Crump N.,Amiridis K.Managerialism, the therapeutic habitus and the self in contemporary organizing.Human Relations. 2008;61:661-685.
17. Coyne I. T.Sampling in qualitative research: Purposeful and theoretical sampling; merging or clear boundaries.Journal of Advanced Nursing. 1997;26:623-630.
18. Cullen J. G.How to sell your soul and still get into Heaven: Stephen Covey's epiphany-inducing technology of effective selfhood.Human Relations. 2009;62:1231-1254.
19. Czarniawska-Joerges B.,Guillet de Monthoux P.Good novels, better management. London: Routledge; 1994:.
20. De Cock C.,Land C.Organization/literature: Exploring the seam.Organization Studies. 2006;27:517-535.
21. Delbridge R.,Turnbull P.,Wilkinson B.Pushing back the frontiers: Management control and work intensification under JIT/TQM regimes.New Technology, Work and Employment. 1992;7:97-106.
22. Donkin R.Blood, sweat and tears. New York: Texere; 2001:.
23. Emerson R. M.,Fretz R. I.,Shaw L. L.Writing ethnographic fieldnotes. London: University of Chicago Press; 1995:.
24. Ezzy D.A simulacrum of workplace community: Individualism and engineered culture.Sociology. 2001;55:631-650.
25. Feingold H. L.Genocide. Grobman A.Landes D., ed. Los Angeles: Simon & Schuster; 1983:.
26. Ferris G. R.,King T. R.Politics in human resources decisions: A walk on the dark side.Organizational Dynamics. 1991;20:59-71.
27. Fleming P.Down with Big Brother! The end of 'corporate culturalism'?.Journal of Management Studies. 2013;50:474-495.
28. Fortado B.Interpreting nicknames: A micropolitical portal.Journal of Management Studies. 1998;35:13-34.
29. Foucault M.Discipline and punish. Harmondsworth: Penguin; 1977:.
30. Foucault M.Michel Foucault: Beyond structuralism and hermeneutics. Dreyfus H.Rabinow P., ed. New York: Harvester Press; 1982:.
31. Geertz C.The interpretation of cultures. London: Fontana Press; 1973:.
32. Grey C.,Mitev N.Reengineering organization: A critical appraisal.Personnel Review. 1995;24:6-18.
33. Griffin R. W.,O'Leary-Kelly A. M.The dark side of organizational behavior. Griffin R. W.O'Leary-Kelly A. M., ed. San Francisco: Jossey-Bass; 2004:.
34. Hall A. T.,Hochwarter W. A.,Ferris G. R.,Bowen M. G.The dark side of organizational behavior. Griffin R. W.O'Leary-Kelly A. M., ed. San Francisco: Jossey-Bass; 2004:.
35. Huberman A. M.,Miles M. B.Handbook of qualitative research. Denzin N. K.Lincoln Y. S., ed. London: SAGE Publications; 1994:.
36. Resistance and power in organizations. Jermier D.Knights D.Nord W. R., ed. London: Routledge; 1994:.
37. Kafka F.The trial. London: Penguin Books; 1925:.
38. Kafka F.The castle. London: Penguin Books; 1926:.
39. Kafka F.America. London: Vintage; 1927:.
40. Kafka F.Metamorphosis and other stories. London: Penguin Books; 1961/2007:.
41. Keenoy T.,Seijo G.Re-imagining E-mail: Academics in The Castle.Organization. 2010;17:177-198.
42. Kets de Vries M. F. R.The dark side of entrepreneurship.Harvard Business Review. 1985;:160-168.
43. Kets de Vries M. F. R.Organizational paradoxes: Clinical approaches to management. 1995). Organizational paradoxes: Clinical approaches to management, 2nd edition.London: Routledge.London: Routledge; 1995:.
44. Latour B.Science in action. Cambridge, MA: Harvard University Press; 1987:.
45. Levi P.The mirror maker. London: Methuen; 1989:.
46. Lowy M.Franz Kafka and libertarian socialism.New Politics. 1997;6:120-131.
47. Luborsky M. R.,Rubinstein R. L.Sampling in qualitative research.Research on Aging. 1995;17:89-113.
48. Marshall M. N.Sampling for qualitative research.Family Practice. 1996;13:522-525.
49. McCabe D.Power at work: How employees reproduce the corporate machine. Abingdon: Routledge; 2007:.
50. Meyers J.Swift and Kafka.Papers on Language and Literature. 2004;40:1-15.
51. Mills C. W.The sociological imagination. Oxford: Oxford University Press; 1959:.
52. Muir E.America. Kafka F., ed. London: Vintage Books; 1999:.
53. Neuman J. H.The dark side of organizational behavior. Griffin R. W.O'Leary-Kelly A. M., ed. San Francisco: Jossey-Bass; 2004:.
54. Oswick C.,Keenoy T.,Grant D.Metaphor and analogical reasoning in organization theory: Beyond orthodoxy.Academy of Management Review. 2002;27:294-303.
55. Parker M.Organizational Gothic.Culture and Organization. 2005;11:153-166.
56. Parker M.,Slaughter J.Managing by stress: The dark side of team concept.ILR Report. 1988;25:19-23.
57. Parker M.,Slaughter J.Should the labour movement buy TQM?.Journal of Organizational Change Management. 1993;6:43-56.
58. Ray A.Corporate culture: The last frontier of control?.Journal of Management Studies. 1987;23:387-397.
59. Ritzer G.The McDonaldization of Society 5. London: Pine Forge Press; 2008:.
60. Seltzer W.,Anderson M.The dark side of numbers.Social Research. 2001;68:481-513.
61. Sewell G.,Wilkinson B.Someone to watch over me: Surveillance, discipline and the JIT labour process.Sociology. 1992;26:271-289.
62. Sørensen B. M.Changing the memory of suffering: An organizational aesthetics of the dark side.Organization Studies. 2014;35:000-000.
63. Stake R. E.Handbook of qualitative research. 2000). Case studies. In DenzinN. K.LincolnU. S. (Eds.), Handbook of qualitative research, 2nd edition.London: SAGE Publications.Denzin N. K.Lincoln U. S., ed. London: SAGE Publications; 2000:.
64. Steingard D. S.,Fitzgibbons D. E.A postmodern deconstruction of total quality management (TQM).Journal of Organizational Change Management. 1993;6:27-42.
65. Thomas R.,Davies A.What have the feminists done for us? Feminist theory and organizational resistance.Organization. 2005;12:711-740.
66. Thomas M.,Hynes C.The darker side of groups.Journal of Nursing Management. 2007;15:375-385.
67. Van Maanen J.Tales of the field. Chicago, IL: University of Chicago Press; 1988:.
68. Vaughan D.The dark side of organizations: Mistakes, misconduct, and disaster.Annual Review of Sociology. 1999;25:271-305.
69. Victor B.,Stephens C.The dark side of the new organizational forms.Organization Science. 1994;5:479-482.
70. Waldo D.The novelist on organization and administration. Berkeley, CA: Institute of Government Studies; 1968:.
71. Warner M.Kafka, Weber and organization theory.Human Relations. 2007;60:1019-1038.
72. Wasserman M.Changing minds, saving lives: Franz Kafka as key industrial reformer.East European Quarterly. 2002;XXXV:473-482.
73. Watson T.In search of management. London: Routledge; 1994:.
74. Weber M.The theory of social and economic organization. New York: Free Press; 1964:.
75. Weber M.Economy and society. Totowa, NJ: Bedminster; 1921/1968:.
76. Willmott H.Strength is ignorance; slavery is freedom: Managing culture in modern organizations.Journal of Management Studies. 1993;30:515-553.
77. Willmott H.Business process reengineering and human resource management.Personnel Review. 1994;23:24-46.