Public sector performance: Managing governments by the numbers

Reforming the Public Sector: How to Achieve Better Transparency, Service, and Leadership

Volumn , Issue , 2012, Pages 173-193

  Bouckaert, Geert ^a  

^a UNIVERSITY OF LEUVEN   (Belgium)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84893796778     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (18)

1. James G. March and Johan P. Olson, Rediscovering Institutions (New York: Free Press, 1989).
2. Organization for Economic Cooperation and Development, Measuring Government Activity, edited by Christopher Pollitt, Geert Bouckaert, and Wouter Van Dooren (Paris: OECD, 2009), p. 130.
3. Kjell Goldmann, "Appropriateness and Consequences: The Logic of Neo-Institutionalism", Governance 18(January 2005):35-52
4. Geert Bouckaert and John Halligan, Managing Performance: International Comparisons (London: Routledge, 2008), p. 440.
5. Christopher Pollitt and Geert Bouckaert, Public Management Reform: A Comparative Analysis-NPM, Governance and the Neo-Weberian State, 3rd ed. (Oxford University Press, 2011), p. 367.
6. Bouckaert and Halligan, Managing Performance, p. 440.
7. Organization for Economic Cooperation and Development, Government at a Glance (Paris: OECD, 2010)
8. Wouter Van Dooren, Geert Bouckaert, and John Halligan, Performance Management in the Public Sector (London: Routledge, 2010), p. 208.
9. Harry Hatry, Performance Measurement: Getting Results (Washington: Urban Institute Press, 1999).
10. Organization for Economic Cooperation and Development, Measuring Government Activity (Paris: OECD, 2009), p. 130.
11. Geert Bouckaert and Arie Halachmi, "The Range of Performance Indicators in the Public Sector: Theory vs. Practice", in Re-engineering and Performance Measurement in Criminal Justice and Social Programmes, edited by Arie Halachmi and David Grant (Brussels and Perth, West Australia: International Institute of Administrative Sciences/Ministry of Justice, 1996), pp. 91-106.
12. Bouckaert and Halligan, Managing Performance, p. 440.
13. Steven Van De Walle and Geert Bouckaert, "Public Service Performance and Trust in Government: The Problem of Causality", International Journal of Public Administration 26(August 2003):891-913.
14. Kaifeng Yang and Marc Holzer, "The Performance-Trust Link: Implications for Performance Measurement", Public Management Review 66, no. 1(January-February 2006):114-26
15. Harry Hatry, Performance Measurement: Getting Results (Washington D. C.: Urban Institute Press, 1999).
16. Geert Bouckaert, B. Guy Peters, and Koen Verhoest, The Coordination of Public Sector Organisations (Basingstoke, UK: Palgrave Macmillan, 2010), p. 311.
17. Andreas Obser, "Multilateral Organisations, Performance Assessment: Opportunities and Limitations for Harmonisation among Development Agencies", discussion paper 19 (Bonn: German Development Institute, 2007).
18. Steven Van De Walle, Steven Van Roosbroek, and Geert Bouckaert, "Annex: Data on Trust in the Public Sector", prepared for the Organization for Economic Cooperation and Development (Paris: OECD, 2005) (www.oecd.org/dataoecd/25/52/41951220.pdf).