ERP and SCM integration: The impact on measuring business performance

International Journal of Enterprise Information Systems

Volumn 9, Issue 2, 2013, Pages 106-124

  Mekawie, Shereen ^a   Elragal, Ahmed ^a  

^a Main Entrance Al Tagamoa Al Khames   (Egypt)

Author keywords

Business Performance; Enterprise Resource Planning (ERP); Performance Measures; Supply Chain Management (SCM)

Indexed keywords

BUSINESS PERFORMANCE; BUSINESS PERFORMANCE MEASURE; ENTERPRISE RESOURCE PLANNING (ERP); INTER-ORGANIZATIONAL; PERFORMANCE MEASURE; QUALITATIVE RESEARCH; SUPPLY CHAIN MANAGEMENT SYSTEM; SUPPLY CHAIN MANAGEMENTS (SCM);

COMMERCE; INTEGRATION; LEGACY SYSTEMS; SOCIETIES AND INSTITUTIONS; SUPPLY CHAIN MANAGEMENT;

ENTERPRISE RESOURCE PLANNING;

EID: 84893438004     PISSN: 15481115     EISSN: 15481123     Source Type: Journal    
DOI: 10.4018/jeis.2013040106     Document Type: Article

References (33)

1. Akkermans, H. A., Bogerd, P., Yücesan, E., & Wassenhove, L. N. V. (2003). The impact of ERP on supply chain management: Exploratory findings from a European Delphi study. European Journal of Operational Research, 146(2), 284-301. doi:10.1016/S0377-2217(02)00550-7.
2. Antony, J. (2004). Six sigma in the UK service organizations: Results from a pilot survey. Managerial Auditing Journal, 19(8), 1006-1013. doi:10.1108/02686900410557908.
3. Ball, M. O., Ma, M., Raschid, L., & Zhao, Z. (2002). Supply chain infrastructures: System integration and information sharing. Data Management Issues In Electronic Commerce, 31(1), 61-66.
4. Bose, I., Pal, R., & Ye, A. (2008). ERP and SCM systems integration: The case of a valve manufacturer in China. Information & Management, 45(4), 233-241. doi:10.1016/j.im.2008.02.006. (Pubitemid 351635551)
5. Burca, S., Fynes, B., & Marshall, D. (2005). Strategic technology adoption: Extending ERP across the supply chain. Journal of Enterprise Information Management, 18(4), 427-440. doi:10.1108/17410390510609581. (Pubitemid 41168962)
6. Chan, F. (2003). Performance measurement in a supply chain. International Journal of Advanced Manufacturing Technology, 21(7), 534-548. doi:10.1007/s001700300063.
7. Daghfous, A., & Barkhi, R. (2009). The strategic management of information technology In UAE hotels: An exploratory study of TQM, SCM, and CRM implementations. The International Journal of Technological Innovation. Entrepreneurship and Technology Management, 29(9), 588-595.
8. Feger, A. L. R. (2011). Improving internal supply chain collaboration by increasing information-processing capacity: The role of enterprise information systems. International Journal of Enterprise Information Systems, 7(4), 1-12. doi:10.4018/jeis.2011100101.
9. Folinas, D. K., & Daniel, E. H. R. (2012). Estimating the impact of ERP systems on logistics system. International Journal of Enterprise Information Systems, 8(3), 1-14. doi:10.4018/jeis.2012070101.
10. Garrison, R. H., & Noreen, E. W. (2000). Managerial accounting. New York, NY: McGraw-Hill.
11. Ge, L., & Vob, S. (2009). ERP application in China: An overview. International Journal of Production Economics, 122(1), 501-507. doi:10.1016/j.ijpe.2009.06.009.
12. Goossenaerts, J. B. M., Zegers, A. T. M., & Smits, J. M. (2009). A multi-level model-driven regime for value-added tax compliance in ERP systems. Computers in Industry, 60(9), 709-727. doi:10.1016/j.compind.2009.05.013.
13. Gunasekaran, A., Patel, C., & McGaughey, R. E. (2004). A framework for supply chain performance measurement. International Journal of Production Economics, 87(3), 333-347. doi:10.1016/j.ijpe.2003.08.003.
14. Helo, P., Xiao, Y., & Jiao, J. R. (2006). A web-based logistics management system for agile supply demand network design. Journal of Manufacturing Technology Management, 17(8), 1058-1077. doi:10.1108/ 17410380610707384. (Pubitemid 44601852)
15. Koh, S. C. L., Saad, S., & Arunachalam, S. (2006). Competing in the 21st century supply chain through supply chain management and enterprise resource planning integration. International Journal of Physical Distribution and Logistics Management, 36(6), 455-465. doi:10.1108/09600030610677401. (Pubitemid 44091293)
16. Kovács, G. L., & Paganelli, P. (2003). A planning and management infrastructure for large, complex, distributed projects - beyond ERP and SCM. Computers in Industry, 51(2), 165-183. doi:10.1016/S0166-3615(03)00034- 4.
17. Kurien, G. P., & Qureshi, M. N. (2011). Study of performance measurement practices in supply chain management. International Journal of Business, Management and Social Sciences, 2(4), 19-34.
18. Linderman, K., Schroeder, R. G., Zaheer, S., & Choo, A. S. (2003). Six sigma: A goal-theoretic perspective. Journal of Operations Management, 21(2), 193-203. doi:10.1016/S0272-6963(02)00087-6.
19. Lipe, M. G., & Salterio, S. E. (2000). The balanced scorecard: Judgmental effects of common and unique performance measures. Accounting Review, 75(3), 283-298. doi:10.2308/accr.2000.75.3.283.
20. Møller, C. (2005). ERP II: A conceptual framework for next-generation enterprise systems. Journal of Enterprise Information Management, 18(4), 483-497. doi:10.1108/17410390510609626. (Pubitemid 41168966)
21. Neely, A. D. (2002). Business performance measurement: Theory and practice. Cambridge, UK: Cambridge University Press. doi:10.1017/ CBO9780511753695.
22. Neely, A. D. (2007). Business performance measurement: Unifying theory and integrating practice. Cambridge, UK: Cambridge University Press. doi:10.1017/CBO9780511488481.
23. Pham, L., & Teich, J. (2011). A success model for enterprise resource planning adoption to improve financial performance in Vietnam's equitized state owned enterprises. International Journal of Enterprise Information Systems, 7(1), 41-55. doi:10.4018/jeis.2011010103.
24. Raisinghani, M. S., Ette, H., Pierce, R., Cannon, G., & Daripaly, P. (2005). Six sigma: Concepts, tools, and applications. Industrial Management & Data Systems, 105(4), 491-505. doi:10.1108/02635570510592389. (Pubitemid 40878209)
25. Rao, M. P., & Mandal, P. (2011). Linking the impact of IT investments to productivity and profitability. International Journal of Enterprise Information Systems, 7(2), 34-49. doi:10.4018/jeis.2011040103.
26. Reid, R., & Sanders, N. (2002). Operations management. New York, NY: John Wiley and Sons.
27. Sohrabi, B., & Vanani, I. R. (2011). Collaborative planning of ERP implementation: A design science approach. International Journal of Enterprise Information Systems, 7(3), 58-67. doi:10.4018/jeis.2011070103.
28. Stefanou, J. C., & Revanoglou, A. (2006). ERP integration, a healthcare environment: A case study. Journal of Enterprise Information Management, 19(1), 115-130. doi:10.1108/17410390610636913. (Pubitemid 43062522)
29. Su, Y., & Yang, C. (2009). Why are enterprise resource planning systems indispensable to supply chain management? European Journal of Operational Research, 203(1), 81-94. doi:10.1016/j.ejor.2009.07.003.
30. Su, Y., & Yang, C. (2010). A structural equation model for analyzing the impact of ERP on SCM. Expert Systems with Applications, 37(1), 456-469. doi:10.1016/j.eswa.2009.05.061.
31. Tarn, M. J., Yen, D. C., & Beaumont, M. (2002). Exploring the rationales of ERP and SCM integration. Industrial Management & Data Systems, 102(1), 26-34. doi:10.1108/02635570210414631. (Pubitemid 34406054)
32. Wieder, B., Booth, P., Matolcsy, Z. P., & Ossimitz, M. L. (2006). The impact of ERP systems on organization and business process performance. Journal of Enterprise Information Management, 19(1), 13-29. doi:10.1108/ 17410390610636850. (Pubitemid 43062516)
33. Yin, R (2003). Case study research: Design and methods. Thousand Oaks, CA: Sage Publications.