A methodology for improving business process performance through positive deviance

International Journal of Information System Modeling and Design

Volumn 4, Issue 2, 2013, Pages 1-22

  Setiawan, Mukhammad Andri ^a   Sadiq, Shazia ^a  

^a UNIVERSITY OF QUEENSLAND   (Australia)

Author keywords

Best Practice; Business Process Improvement; Business Process Variants; Entropy Weighting; Flexible Processes; Multi Criteria Decision Making

Indexed keywords

BEST PRACTICES; BUSINESS PROCESS; BUSINESS PROCESS IMPROVEMENT; ENTROPY WEIGHTING; FLEXIBLE PROCESS; MULTI CRITERIA DECISION MAKING;

MODELS;

DECISION MAKING;

EID: 84893263755     PISSN: 19478186     EISSN: 19478194     Source Type: Journal    
DOI: 10.4018/jismd.2013040101     Document Type: Article

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